132 || 133
CUSTOMER INFORMATION
CUSTOMER INFORMATION
Learn about information specific to you as a Honda customer and how to\
get help.
Frequently Asked Questions/Troubleshooting
Below are some frequently asked questions and troubleshooting items that\
you may
have about the vehicle.
Q:
How do I set the vehicle clock?
A:
For vehicles without navigation, see page 45. For vehicles with navigati\
on, the
time is automatically set using GPS signals.
Q:
Why doesn’t the vehicle start when I press the ENGINE START/STOP button?*
A:
The brake pedal must be pressed to start the engine.
Q:
What is the AUTO* setting on my headlight lever?
A:
When in the AUTO position, the vehicle’s exterior lights will automatically turn
on or off depending on the ambient lighting.
Q:
Why won’t the driver’s door unlock when I grab the door handle, even though
the keyless access remote is within range?*
A:
If you pull the handle too quickly, the system may not have time to confirm the
door is unlocked. Wait to hear a beep to confirm the door is unlocked. If you are
wearing gloves, the system may be slow to respond.
Q:
After my battery was disconnected or went dead, the audio system is aski\
ng for
a code. Where do I find this?
A:
In most cases, you do not need to enter a code. Turn on the vehicle and the
audio system, and press and hold the power button until the system react\
ivates.
Q:
Why can’t I operate Pandora® through the audio system?
A:
Audio may be streaming through Bluetooth® Audio. Make sure Pandora mode
is selected and the phone cable is properly connected to the USB adapter\
.
Some phones may prompt you to “Allow” a connection.
Q:
Is my phone compatible with Bluetooth features?
A:
Visit handsfreelink.com (U.S.) or
handsfreelink.ca (Canada) to check phone
compatibility for Bluetooth® Audio, Bluetooth® HandsFreeLink®, and SMS text
messaging.
Q:
Every time I press the Talk button, the system gives me voice prompts. Can I turn
these off?*
A:
From the Home screen, select Settings. Select the Voice Recog tab, then select
Voice Prompt. Select Off.
CUSTOMER INFORMATION
*if equipped
Contact Us
Honda dealer personnel are trained professionals. They should be able to\
answer
all your questions. If you encounter a problem that your dealership does\
not solve
to your satisfaction, please discuss it with the dealership’s service manager or
general manager. If you are dissatisfied with the decision made by the dealership’\
s
management, contact Honda Automobile Customer Service.
U.S. owners
American Honda Motor Co., Inc.
Honda Automobile Customer Service
1919 Torrance Blvd.
Mail Stop 500-2N-7A
Torrance, CA 90501-2746
Tel: (800) 999-1009
In Puerto Rico and
the U.S. Virgin Islands
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
When you call or write, please give us the following information:
•
Vehicle Identification Number
•
Date of purchase
•
Odometer reading of your vehicle
•
Your name, address, and telephone number
•
A detailed description of the problem
•
Name of the dealer who sold the vehicle to you
Q:
Why can’t I select an item using the selector knob or touchscreen*?
A:
To prevent driver distraction, certain items are limited or inoperable wh\
ile the
vehicle is moving. Use voice commands or pull over to select the items.
Q:
Where can I find the vehicle identification number (VIN)?
A:
Check the label on the driver’s doorjamb.
*if equipped
Canadian owners
Honda Canada, Inc.
Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888) 946-6329
Fax: (877) 939-0909
e-mail: [email protected]
142 || 143
INDEX
INDEX
Driving ........................................................................\
. 83
Braking ..................................................................... 90
Cruise Control ......................................................... 93
ECON button ............................................................ 92
Ignition ..................................................................... 87
LaneWatch .............................................................. 94
Maximum Load Limit .............................................. 85
Multi-View Rear Camera ....................................... 95
Paddle Shifters ....................................................... 89
Power Mode ............................................................ 88
Refueling .................................................................. 97
Shifting ..................................................................... 88
Vehicle Stability Assist (VSA) ............................... 92
ECON button...............................................................
92
ECON mode
................................................................ 27
Electric power steering............................................
25
E-Mail
........................................................................\
.. 74
Emergency Engine Stop ......................................... 101
Engine and Fuel ....................................................... 130
Engine Coolant.........................................................
118
Engine Oil.................................................................. 116 ENGINE START/STOP button
.................................. 88
Exterior Lights ...................................................... 27,
36
Fastening a Seat Belt
................................................. 7
Find Nearest Place ................................................... 80
Find Place Commands ............................................ 136
Flat Tire ..................................................................... 104
Floor Mats .................................................................. 39
Fluids ........................................................................\
. 131
FM/AM Radio ....................................................... 51,
58
FM/AM Radio Commands
...................................... 138
Fog lights .............................................................. 27,
36
Foot Brake
.................................................................. 90
Frequently Asked Questions ................................. 132
Front Airbags (SRS) .................................................... 9
Front Door Inner Handle .......................................... 31
Front Seats ................................................................. 38
Front Wipers .............................................................. 37
Fuel Information ........................................................ 97
Fuse Locations.........................................................
108
Hang-Up/Back button................................... 66, 69, 76
Hazards
....................................................................... 27
HDMI Port...................................................................
47
HDMI Video
................................................................ 65
Headlight-Wiper Integration ................................... 37
Head Restraints ......................................................... 40
HFL Controls ......................................................... 66,
69
High beams
................................................................ 27
High temperature ...................................................... 25
Home Address ........................................................... 79
HondaLink...................................................................
57
HondaLink Assist....................................................... 73 Honda Roadside Assistance
................................. 134
Hood ........................................................................\
.. 115
Ignition ........................................................................\
87Immobilizer
.................................................................
27
Info Commands........................................................ 140
Information Display................................................... 28
Instrument Panel
....................................................... 24
Condition Indicators ............................................... 26
Malfunction Indicators .......................................... 24
On/Off Indicators .................................................... 27
Interior Lights.............................................................
35
iPod........................................................................\
53, 61 iPod Commands....................................................... 139Jump Starting
............................................................ 98
Key ........................................................................\
....... 29
LaneWatch ................................................................. 94
Lap/Shoulder Seat Belts ............................................ 5
LATCH-Compatible Child Seat ................................. 18
Light Bulbs................................................................
130
Lights
........................................................................\
... 35
Lock Tab ...................................................................... 31
Low fuel ...................................................................... 26
Low oil pressure ........................................................ 24
Low temperature ....................................................... 25
Low tire pressure ...................................................... 26
Maintenance............................................................
112
Battery
.................................................................... 120
Brake Fluid ............................................................. 119
Engine Coolant ...................................................... 118
Engine Oil ............................................................... 116
Maintenance Minder ........................................... 113
Safety Precautions ............................................... 112
Service Codes ....................................................... 114
Under the Hood ..................................................... 115
Window Washer Fluid ......................................... 119
Wiper Blades ........................................................ 121
Maintenance Minder................................................
26
Making a Call
....................................................... 68,
72
Malfunction indicator lamp
..................................... 25
Manual Transmission ............................................... 90
Map Display Commands ........................................ 135
Map Legend ............................................................... 81
Map Lights..................................................................
35
Master Door Lock Switch
........................................ 31
Maximum Load Limit................................................. 85
Mirrors
........................................................................\
42
Moonroof .................................................................... 34
Multi-View Rear Camera ......................................... 95Navigation
..................................................................
76
Detour ....................................................................... 82
Display and Controls .............................................. 77
Entering a Destination ........................................... 79
Find Nearest Place ................................................. 80
Home Address ........................................................ 79
Map Legend ............................................................ 81
Place Category ....................................................... 80
Routing ..................................................................... 81
Steering Wheel Controls ....................................... 76
Street Address ........................................................ 79
Talk Button T
ips
......................................................78
Traffic ....................................................................... 82
Voice Prompt ........................................................... 78
Navigation Commands ........................................... 135
One-Touch Turn Signal ............................................. 36
On-screen Commands............................................ 140
Opening the Hood
................................................... 115
Overheating..............................................................
100
Paddle Shifters
.......................................................... 89
Pairing a Phone ................................................... 67,
71
Pandora
...................................................................... 64
Pandora Commands ............................................... 139
Parking Brake ...................................................... 26,
91
Passenger Airbag Off Indicator
.............................. 12
Phone .................................................................... 67,
71
Phonebook
........................................................... 68, 72
PHONE button ............................................................ 66
Phone Commands ................................................... 140
Pick-Up button ..................................................... 66,
69
Place Category
.......................................................... 80
Power Door Mirrors..................................................
42
Power Mode
.............................................................. 88
Power Moonroof ....................................................... 34
Power Window .......................................................... 33
Radio ..................................................................... 51,
58
Readiness Codes..................................................... 129 Rear Camera
.............................................................. 95
Rear Seats .................................................................. 41
Rearview Mirror ........................................................ 42
Rear Wiper ................................................................. 37
Refueling.....................................................................
97
Remote Battery Strength
......................................... 98
Remote Transmitter .................................................. 29
Reporting Safety Defects.........................................
23
Roadside Assistance
.............................................. 134
Route Commands .................................................... 137
Routing ........................................................................\
81Safety Information
......................................................
3
Carbon Monoxide Gas ............................................. 4
Childproof Door Locks ........................................... 31
Child Safety ............................................................. 15
Reporting Safety Defects ...................................... 23
Safety Label Locations .......................................... 22
Safety Messages ...................................................... 3
Seat belt reminder .................................................... 26
Seat Belts ..................................................................... 5
Fastening a Seat Belt ............................................... 7
Lap/Shoulder Seat Belts ......................................... 5
Seat Belt Inspection ................................................ 6
Seat Belt with Detachable Anchor........................ 8
Shoulder Anchor
...................................................... 7
Seat Heaters .............................................................. 44
Seats ........................................................................\
... 38
Front Seats .............................................................. 38
Rear Seats ............................................................... 41
Selector knob.............................................................
66
Select/reset knob
...................................................... 28
Service Codes..........................................................
114
Settings
....................................................................... 46
Setting the Clock ....................................................... 45
Shifting ........................................................................\
88
Shift Lever Does Not Move ..................................... 99
Shoulder Anchor ......................................................... 7
Side Airbags............................................................... 10
Side Curtain Airbags................................................. 10
Siri Eyes Free
............................................................. 75
SiriusXM Radio .......................................................... 59
SiriusXM Radio Commands ................................... 138
Smart Entry system ............................................. 25,
30
SMS Text Messaging
............................................... 74
Song By Voice Commands .................................... 138
Sound ........................................................................\
.. 49
Specifications .......................................................... 130
Speed Dial ............................................................ 68,
73
SRS (Supplemental Restraint System) Indicator
. 11
Starter system ........................................................... 25
Steering Wheel..........................................................
43
Steering Wheel and Nearby Controls
..................... 1
Steering Wheel Controls....................................
48, 76
Street Address........................................................... 79 Supplemental Restraint System (SRS)
.................. 24
Tailgate ....................................................................... 30
Tailgate Operation ..................................................... 32
Talk button ...................................................... 66,
69, 76
Talk Button Tips
................................................... 70,
78
Text Messaging
......................................................... 74