2017 GMC SIERRA DENALI steering wheel

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 217destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command would be to indicate
the kind of task that is to be
performed. The system replies with
prompts that lead through a dialog
to enter the necessary information.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See Retained Accessory Power
(RAP) 0 277 .
Using Voice Recognition Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments.
1. Press
g on the steering wheel
control to activate voice
recognition, or select
g on the
infotainment screen on the
center stack.
.
If voice recognition is
started from the steering
wheel control, the instrument cluster displays
the selections and visual
dialog content.
.
If voice recognition is
started from the
infotainment screen, the
selections and visual dialog
content are displayed on
both the center stack
display and the instrument
cluster display.
2. The audio system mutes and
the system plays a prompt
followed by a beep.
3. Wait until after the beep
completes, then clearly speak
one of the commands
described in this section.
Press
g to interrupt any voice
recognition system prompt. For
example, if the prompt seems
to be taking too long to finish,
press
g again and the beep
should happen right away.
There are two voice prompt modes
supported: .
Long verbal prompts: The longer
prompts provide more
information regarding the
supported actions.
.
Short prompts: The short
prompts provide simple
instructions about what can be
stated.
If a command is not spoken, the
voice recognition system says a
help prompt.
Prompts and Screen Displays
While a voice recognition session is
active, there will be corresponding
buttons on screens displayed.
Manual interaction in the voice
recognition session is permitted.
Interaction during a voice session
may be completed entirely using
voice commands, or some
selections may expedite a session.
If a selection is made using a
manual control, the dialog will
progress in the same way as if the
selection was made through a voice
command. Once the system is able
to complete the task, or the session
is terminated, the voice recognition
dialog stops.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
218 Infotainment System An example of this type of manual
intervention is pressing on an entry
of a displayed number list instead of
speaking the number associated
with the entry desired.
Canceling Voice Recognition .
Press the Home screen button
to terminate the voice
recognition session which was
initiated by pressing
g on the
infotainment screen on the
center stack.
.
Press or say “ Cancel ” or “ Exit ” to
terminate the voice recognition
session and display the screen
from which voice recognition
was initiated.
.
Press
i on the steering wheel
controls to terminate the voice
session and display the screen
from which voice recognition
was initiated. Helpful Hints for Speaking
Commands Voice recognition can understand
commands that are either naturally
stated in sentence form (English
only), or direct commands that state
the application and the task.
For languages that do not support
natural language commands in
sentence form, use the direct
commands shown as examples on
the display screen.
For best results:
.
Listen for the prompt and wait
for the beep before saying a
command or reply.
.
Say “ Help ” or look at the screen
display for commands.
.
Voice recognition system prompt
can be interrupted during a
prompt by pressing
g again.
For example, if the prompt
seems to be taking too long to
finish, or if what is being
prompted causes a need for an
immediate reply, press
g again
and wait for the beep. .
Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
.
Usually Phone and Audio
commands can be spoken in a
single command.
For example, “ Call Dave Smith
at work, ” “ Play ” followed by the
artist or song name, or “ Tune ”
followed by the radio station
number.
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be “ Call 555-1212. ” Examples of
these direct commands are
displayed on most of the screens
while a voice session is active.
If “ Phone ” or “ Phone Commands, ” is
stated, the system understands that
a phone call is requested and will
respond with questions until enough
details are gathered.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
222 Infotainment System contact and location at home, at
work, on mobile device, or on
another phone.
“ Call ” : Initiate a
call to a standard phone number
seven or 10 digits in length, and
also 911, 411, or 611.
“ Pair Phone ” : Begins the
Bluetooth pairing process. Follow
instructions on the radio display.
“ Switch Phone ” : Select a different
phone for outgoing calls.
“ Voice Keypad ” : Begins a dialog
to enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “ Delete ” will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “ Call ” will start dialing the
number.
“ Voice Mail ” : Initiate a call to voice
mail numbers. Voice Recognition for OnStar
(If Equipped) “ OnStar ” : Begin OnStar Voice
Recognition.
Bluetooth Speech Recognition
(If Equipped) Voice Pass-Thru allows access to
the speech recognition commands
on the cell phone. See your cell
phone manufacturer ’ s user guide to
see if the cell phone supports this
feature.
Activating this function will start the
Bluetooth Speech Recognition on a
connected phone.
The steering wheel controls are
used to operate this function.
Press and hold
g to activate.
A voice session begins so that voice
commands can be given to Siri ®
or
many other controls provided by the
cell phone.
Press
@ to exit or press
i to
close and return to the previous
application prior to the start of Voice
Pass-Thru. Phone Bluetooth (Overview) Instructions for using the cell phone
may differ between infotainment
systems. The base radio and base
radio with touchscreen instructions
are included in this manual. See the
infotainment manual for instructions
on the uplevel radios.
Bluetooth-capable systems can
interact with many cell phones,
allowing:
.
Placement and receipt of calls in
a hands-free mode.
.
Sharing of the cell phone ’ s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.
Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 223duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.
Review the controls and
operation of the infotainment
system.
.
Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “ Pairing ” in
this section.
.
If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list.
.
See “ Deleting a Paired Phone ”
and/or “ Deleting a Bluetooth
Device ” in this section.
{ Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving. Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while in ON/RUN or ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. For U.S.
and Canada only, see www.gm.com/
bluetooth for more information about
compatible phones.
Bluetooth Controls Use the buttons on the instrument
panel, faceplate, and the steering
wheel to operate the Bluetooth
system.
Steering Wheel Controls
g : Press to answer incoming calls,
confirm system information, and
start voice recognition. i : Press to end a call, reject a
call, or cancel an operation. Press
to mute or unmute the infotainment
system.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Overview
(Base Radio with Touchscreen)
0 193 or Overview (Base Radio)
0 189 .
MENU : Turn to scroll through a list.
Press to select the highlighted list
option.
{ : Press to go to the Home Page.
See Home Page (Base Radio)
0 194 or Home Page (Base Radio
with Touchscreen) 0 196 .
PHONE or
# : Select to enter the
phone main menu.
See Bluetooth (Voice Recognition -
Base Radio) 0 228 or Bluetooth
(Infotainment Controls - Base
Radio) 0 224 or Bluetooth
(Overview) 0 222 or Bluetooth
(Infotainment Controls - Base Radio
with Touchscreen) 0 233 .

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 227To make a call using the Recent
Calls menu:
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE.
2. Turn the MENU knob to
highlight Recent Calls and
press to select.
If necessary, select between
Missed, Recent, and Sent calls
by pressing the control below
the appropriate selection.
3. Turn the MENU knob to
highlight the contact or the
phone number.
4. Press the MENU knob to call
the contact.
Making a Call Using the
Keypad
To make a call:
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE.
2. Turn the MENU knob and
press to select Keypad. 3. Turn the MENU knob to
highlight the first digit and
press to select. Continue this
process through the number.
To call, press the control just
below CALL.
Accepting or Declining a Call When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
To accept a call, do one of the
following:
.
Press the control just below
ANSWER.
.
Press
g on the steering wheel
controls.
Declining a Call
To decline a call, do one of the
following:
.
Press the control just below
IGNORE.
.
Press
i on the steering wheel
controls.
.
Do nothing. Call Waiting Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.
Press the control just below
SWITCH.
.
Press
g on the steering wheel
controls.
Declining a Call Waiting Call
To decline a call waiting call, do one
of the following:
.
Press the control just below
IGNORE.
.
Press
i on the steering wheel
controls.
.
Do nothing.
Ending a Call
To end a call, do one of the
following:
.
Press the control just
below END.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
228 Infotainment System .
Press
i on the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. When a call is active, press the
control just below KEYPAD.
2. Turn the MENU knob to
highlight the first digit and
press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE. From the
PHONE main menu, turn the MENU
knob to highlight Active Call and
press to select. Bluetooth (Voice
Recognition - Base
Radio) Using Voice Recognition To use voice recognition, press
gon the steering wheel. Use the
commands below for the various
voice features. For additional
information, say “ Help ” while you
are in a voice recognition menu.
Pairing Pairing a Phone
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Bluetooth. ”
3. Say “ Pair. ” The system
responds with instructions and
a four-digit Personal
Identification Number (PIN).
The PIN is used in Step 5.
4. Start the pairing process on the
cell phone that you want to
pair. For help with this process,
see your cell phone
manufacturer's user guide. 5. Locate the device named “ Your
Vehicle ” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3. The
system may respond with a six
digit code to be confirmed on
the cell phone (instead of
entering a four digit code),
check that the same digits are
shown on the cell phone and
say "Yes" to confirm. Select
Confirm on the cell phone as
well. After the PIN is
successfully entered, the
system prompts you to provide
a name for the paired cell
phone. This name will be used
to indicate which phones are
paired and connected to the
vehicle. The system responds
with “ has been
successfully paired ” after the
pairing process is complete.
6. Repeat Steps 1 − 5 to pair
additional phones.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 233information. For information on how
to delete this information, see
“ Deleting a Paired Phone. ”
Bluetooth (Infotainment
Controls - Base Radio
with Touchscreen) To use infotainment controls to
access the menu system, see
Overview (Base Radio with
Touchscreen) 0 193 or Overview
(Base Radio) 0 189 .
Pairing A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands-Free
Calling, if available. See OnStar
Overview 0 488 . Pairing Information
.
A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
.
Up to 10 cell phones can be
paired to the Bluetooth system.
.
The pairing process is disabled
when the vehicle is moving.
.
Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.
Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.
If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system.
When the Bluetooth device and
infotainment system are
successfully paired, the phone book
is downloaded automatically. This is
dependent on the type of the phone paired. If the automatic download
does not occur, proceed with the
phone book download on the
phone.
Pairing a Phone - SSP and No
Paired Device
When there is no paired device on
the infotainment system and Simple
Secure Pairing (SSP) is supported:
1. Press
{ .
2. Touch PHONE, press
# on the
faceplate, or press
g on the
steering wheel without OnStar.
3. Touch Search Device.
4. Touch the desired device to
pair on the searched list
screen.
5. Touch Yes on the pop-up
screen of the Bluetooth device
and infotainment system.
6. When the Bluetooth device and
infotainment system are
successfully paired, the phone
screen is displayed on the
infotainment system.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
234 Infotainment System Pairing a Phone - SSP and Paired
Device
When a paired device is on the
infotainment system and SSP is
supported:
1. Press
{ .
2. Touch Settings.
3. Touch Bluetooth, then Device
Management.
4. Touch the desired device to
pair. When the Bluetooth
device and infotainment system
are successfully paired,
Z /
5is displayed on the pair device
screen. If no desired device is
available go to Step 5.
5. Touch Search Device to search
for the desired device.
6. Touch the desired device to
pair on the searched list
screen.
7. Touch Yes on the pop-up
screen of the Bluetooth device
and infotainment system.
.
The connected phone is
highlighted by
5 . .
Z /
5 indicates the hands-free
and phone music functions are
enabled.
.
5 indicates only the hands-free
function is enabled.
.
Z indicates only Bluetooth
music is enabled.
Pairing a Phone - No SSP and No
Paired Device
When there is no paired device on
the infotainment system and SSP is
not supported:
1. Press
{ .
2. Touch PHONE, press
# on the
faceplate, or press
g on the
steering wheel without OnStar.
3. Touch Search Device.
4. Touch the desired device to
pair on the searched list
screen.
5. Input the Personal
Identification Number (PIN)
code (default: 1234) to the
Bluetooth device. When the
Bluetooth device and infotainment system are
successfully paired, the
PHONE screen is displayed on
the infotainment system.
When the connection fails, a failure
message is displayed on the
infotainment system.
If a Bluetooth device was previously
connected, the infotainment system
executes the auto connection.
However, if the Bluetooth setting on
the Bluetooth device is turned off, a
failure message is displayed on the
infotainment system.
Pairing a Phone - No SSP and
Paired Device
When a paired device is on the
infotainment system and SSP is not
supported:
1. Press
{ .
2. Touch Settings.
3. Touch Bluetooth, then Device
Management.
4. Touch the desired device to
pair. When the Bluetooth
device and infotainment system