2017 GMC SIERRA DENALI Owners Manual

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
224 Infotainment System Voice Recognition If equipped, the voice recognition
system uses commands to control
the system and dial phone numbers.
Noise : The system may not
recognize voice commands if there
is too much background noise, such
as noise from open windows or loud
talking inside the vehicle.
When to Speak : A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak : Speak clearly in a
calm and natural voice.
Audio System When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
O knob during a call to change the
volume level. The system maintains
a minimum volume level. Bluetooth Audio Quality Turn off the Echo and Noise
cancellation feature on your phone,
if supported, for the best hands-free
performance.
See www.gm.com/bluetooth for U.S.
and Canada only.
Bluetooth (Infotainment
Controls - Base Radio) For information about how to
navigate the menu system using the
infotainment controls, see Overview
(Base Radio with Touchscreen)
0 193 or Overview (Base Radio)
0 189 .
Switching to Handset or
Hands-Free Mode To switch between handset mode
and hands-free mode, use the
OnStar command, “ transfer call. ”
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls can
be made using OnStar Hands-Free
Calling, if available. See OnStar
Overview 0 488 , if equipped.
Pairing Information
.
Up to five cell phones can be
paired to the Bluetooth system.
.
The pairing process is disabled
when the vehicle is moving.
.
Pairing only needs to be
completed once per phone,
unless the pairing information on
the cell phone changes or the
cell phone is deleted from the
system.
.
Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.
If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were newly
paired to the system. To connect

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 225to a different paired phone, see
“ Connecting to a Different
Phone ” later in this section.
Pairing a Phone or Device
1. From the Home Page, turn the
MENU knob to access the
PHONE on the infotainment
display, then press the MENU
knob to select the PHONE. If a
device has been previously
paired, the main Phone menu
will be shown. If no devices
have been paired, Step 2 can
be skipped.
2. Turn the MENU knob and
press to select Manage
Phones.
3. Press the control just below
PAIR. A four-digit Personal
Identification Number (PIN)
appears on the display. The
PIN is used in Step 5.
4. Start the pairing process on the
cell phone to be paired to the
vehicle. See your cell phone
manufacturer's user guide for
information on this process. 5. Locate the device named “ Your
Vehicle ” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3. If a six
digit code is shown on the
phone and the vehicle screen,
confirm the codes are the
same. The system recognizes
the new connected phone after
the pairing process is
complete.
6. If the phone prompts to accept
connection or allow phone
book download, select Always
Accept and Allow. The phone
book may not be available if
not accepted.
7. Repeat Steps 1 – 6 to pair
additional phones or devices.
Listing All Paired and Connected
Phones
1. To list all paired devices, from
the Home Page turn the MENU
knob, then press to select the
PHONE. 2. Turn the MENU knob and
press to select Manage
Phones.
Deleting a Paired Phone
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE.
2. Turn the MENU knob and
press to select Manage
Phones.
3. Turn the MENU knob to
highlight the phone to be
deleted.
4. Press the control below
DELETE to delete the
highlighted device.
5. A confirmation screen is
displayed. Press the control
just below DELETE to confirm
deletion.
Connecting to a Different Phone
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
226 Infotainment System 2. Turn the MENU knob and
press to select Manage
Phones.
3. Turn the MENU knob to
highlight the phone to be
connected.
4. Press the control just below
CONNECT to connect to the
highlighted device.
Phone Menu Once a phone is connected and
selected, the following may display:
Recent Calls : Turn the MENU
knob to highlight Recent Calls and
press to select.
Contacts : Turn the MENU knob to
highlight Contacts and press to
select.
Keypad : Turn the MENU knob to
highlight Keypad and press to
select.
Active Call : Turn the MENU knob
to highlight Active Call and press to
select and display the active call
screen. Manage Phones : Turn the MENU
knob to highlight Manage Phones
and press to select.
Making a Call Using Contacts
and Recent Calls For cell phones that support the
Contacts and Recent Calls feature,
the Bluetooth system can use the
contacts stored on your cell phone
to make calls. See your cell phone
manufacturer ’ s user guide or
contact your wireless provider to
find out if this feature is supported
by your phone.
If the phone prompts to allow phone
book download during the pairing
process, select Always Accept and
Allow. The phone book may not be
available if not accepted.
When a cell phone supports the
phone book feature, the Contacts
and Recent Calls menus are
automatically available.
The Contacts menu allows you to
access the phone book stored in the
cell phone to make a call. The Recent Calls menu allows you
to access the phone numbers from
the Incoming Calls, Outgoing Calls,
and Missed Calls menus on the cell
phone to make a call.
To make a call using the
Contacts menu:
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE.
2. Turn the MENU knob to
highlight Contacts and press to
select.
3. Turn the MENU knob to
highlight the letter group and
press to select.
4. Turn the MENU knob to
highlight the contact and press
to select.
5. Turn the MENU knob to
highlight the desired number,
then press the MENU knob to
call the contact.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 227To make a call using the Recent
Calls menu:
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE.
2. Turn the MENU knob to
highlight Recent Calls and
press to select.
If necessary, select between
Missed, Recent, and Sent calls
by pressing the control below
the appropriate selection.
3. Turn the MENU knob to
highlight the contact or the
phone number.
4. Press the MENU knob to call
the contact.
Making a Call Using the
Keypad
To make a call:
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE.
2. Turn the MENU knob and
press to select Keypad. 3. Turn the MENU knob to
highlight the first digit and
press to select. Continue this
process through the number.
To call, press the control just
below CALL.
Accepting or Declining a Call When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
To accept a call, do one of the
following:
.
Press the control just below
ANSWER.
.
Press
g on the steering wheel
controls.
Declining a Call
To decline a call, do one of the
following:
.
Press the control just below
IGNORE.
.
Press
i on the steering wheel
controls.
.
Do nothing. Call Waiting Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call Waiting Call
To accept a call waiting call, do one
of the following:
.
Press the control just below
SWITCH.
.
Press
g on the steering wheel
controls.
Declining a Call Waiting Call
To decline a call waiting call, do one
of the following:
.
Press the control just below
IGNORE.
.
Press
i on the steering wheel
controls.
.
Do nothing.
Ending a Call
To end a call, do one of the
following:
.
Press the control just
below END.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
228 Infotainment System .
Press
i on the steering wheel
controls.
Dual Tone Multi-Frequency
(DTMF) Tones The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.
1. When a call is active, press the
control just below KEYPAD.
2. Turn the MENU knob to
highlight the first digit and
press to select.
If not initially in the phone
application, from the Home Page,
turn the MENU knob, then press to
select the PHONE. From the
PHONE main menu, turn the MENU
knob to highlight Active Call and
press to select. Bluetooth (Voice
Recognition - Base
Radio) Using Voice Recognition To use voice recognition, press
gon the steering wheel. Use the
commands below for the various
voice features. For additional
information, say “ Help ” while you
are in a voice recognition menu.
Pairing Pairing a Phone
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Bluetooth. ”
3. Say “ Pair. ” The system
responds with instructions and
a four-digit Personal
Identification Number (PIN).
The PIN is used in Step 5.
4. Start the pairing process on the
cell phone that you want to
pair. For help with this process,
see your cell phone
manufacturer's user guide. 5. Locate the device named “ Your
Vehicle ” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN provided in Step 3. The
system may respond with a six
digit code to be confirmed on
the cell phone (instead of
entering a four digit code),
check that the same digits are
shown on the cell phone and
say "Yes" to confirm. Select
Confirm on the cell phone as
well. After the PIN is
successfully entered, the
system prompts you to provide
a name for the paired cell
phone. This name will be used
to indicate which phones are
paired and connected to the
vehicle. The system responds
with “ has been
successfully paired ” after the
pairing process is complete.
6. Repeat Steps 1 − 5 to pair
additional phones.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 229Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with “ is connected ”
after that phone name.
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Bluetooth. ”
3. Say “ List. ”
Deleting a Paired Phone
If the phone name to delete is
unknown, see “ Listing All Paired
and Connected Phones. ”
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Bluetooth. ”
3. Say “ Delete. ” The system asks
for which phone to delete.
4. Say the name of the phone to
delete. Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all available cell
phones were paired. This may need
to be repeated depending on how
many cell phones have been
connected.
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Bluetooth. ”
3. Say “ Change phone. ”
.
If another cell phone is
found, the response will be
“ is now
connected. ”
This can be repeated to
connect any of the up to
five paired phones.
.
If another cell phone is not
found, the original phone
remains connected. Storing and Deleting Phone
Numbers The following commands are used
to delete and store phone numbers.
Store : This command will store a
phone number, or a group of
numbers as a name tag.
Digit Store : This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time.
Delete : This command is used to
delete individual name tags.
Delete All Name Tags : This
command deletes all stored name
tags in the Hands-Free Calling
Directory and the Destinations
Directory.
Using the “ Store ” Command
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Store. ”
3. Say the entire phone number
or a group of digits all at once
with no pauses, then follow the

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
230 Infotainment System directions given by the system
to save a name tag for this
number.
Using the “ Digit Store ” Command
If an unwanted number is
recognized by the system, say
“ Correction ” at any time to clear the
last number.
To hear all of the digits recognized
by the system, say “ Verify ” at
any time.
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Digit Store. ”
3. Say each digit, one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone. After
the last digit has been entered,
say “ Store, ” and then follow the
directions given by the system
to save a name tag for this
number.
Using the “ Delete ” Command
1. Press
g . The system responds
“ Ready, ” followed by a tone. 2. Say “ Delete. ”
3. Say the name tag you want to
delete.
Using the “ Delete All Name Tags ”
Command
This command deletes all stored
name tags in the Hands-Free
Calling Directory and the
Destinations Directory.
To delete all name tags:
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Delete all name tags. ”
Listing Stored Numbers The list command will list all the
stored numbers and name tags.
Using the “ List ” Command
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Directory. ”
3. Say “ Hands-Free Calling. ”
4. Say “ List. ” Making a Call Calls can be made using the
following commands.
Dial or Call : The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial : This command allows a
phone number to be dialed by
entering the digits one at a time.
Re-dial : This command is used to
dial the last number used on the cell
phone.
Using the “ Dial ” or “ Call ”
Command
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Dial ” or “ Call. ”
3. Say the entire number without
pausing or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 4/18/17
Infotainment System 231Calling Emergency
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Dial ” or “ Call. ”
3. Say [emergency number].
4. Say “ Dial ” or “ Call. ”
Using the “ Digit Dial ” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“ Correction ” at any time to clear the
last number.
To hear all of the numbers
recognized by the system, say
“ Verify ” at any time.
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. Say “ Digit Dial. ” 3. Say each digit, one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone. After
the last digit has been entered,
say “ Dial. ”
Once connected, the person called
will be heard through the audio
speakers.
Using the “ Re-dial ” Command
1. Press
g . The system responds
“ Ready, ” followed by a tone.
2. After the tone, say “ Re-dial. ”
The system dials the last
number called from the
connected cell phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.
Press
g to answer the call.
.
Press
i to ignore a call. Call Waiting Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.
Press
g to answer an incoming
call when another call is active.
The original call is placed
on hold.
.
Press
g again to return to the
original call.
.
To ignore the incoming call, no
action is required.
.
Press
i to disconnect the
current call and switch to the call
on hold.
Three-Way Calling Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
g .
2. Say “ Three-way call. ”
3. Use the “ Dial ” or “ Call ”
command to dial the number of
the third party to be called.