2017 GMC SIERRA 1500 phone

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
Customer Information 461
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-888-881-3302; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle's powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
GMC reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
GMC reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
Customer Information 465
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance
Program
0461.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
470 Customer Information
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional
Information 0476.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
472 OnStar
.Obtain and customize the Wi-Fi®
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block™,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown
®,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
OnStar 477
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency
Statement 0467.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
Index 483
California (cont'd)Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 341
California
Proposition
65 Warning . . . . . . . . . .340, 366, 418
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 453
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 266
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 36
Winter Driving . . . . . . . . . . . . . . . . 248
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . .110
Cargo Lamp . . . . . . . . . . . . . . . . . . . . 172
Caution, Danger, and Warning . . . . 3
CD Player . . . . . . . . . . . . . . . . . . . . . . 191
Center Console Storage . . . . . . . . 109
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 375
Chains, Tire . . . . . . . . . . . . . . . . . . . . 405
Charging
Wireless . . . . . . . . . . . . . . . . . . . . . . .118
Charging System Light . . . . . . . . . 132
Check Ignition Transmission Lock . . . 371 Check (cont'd)
Malfunction Indicator
Engine Light . . . . . . . . . . . . . . . . 133
Child Restraints
Infants and Young Children . . . . . 83
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 88
Older Children . . . . . . . . . . . . . . . . . . 81
Securing . . . . . . . . . . . . . . . . . . . . 95, 98
Systems . . . . . . . . . . . . . . . . . . . . . . . . 85
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 427
Interior Care . . . . . . . . . . . . . . . . . . 432
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . 231
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Cluster, Instrument . . . . . . . . . . . . . 121
Collision Damage Repair . . . . . . . 464
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 108
Compass . . . . . . . . . . . . . . . . . . . . . . . 115 Messages . . . . . . . . . . . . . . . . . . . . 146
Connections
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 473
Control . . . . . . . . . . . . . . . . . . . . . . . . . 286 Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 284 Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 136
Control of a Vehicle . . . . . . . . . . . . . 239
Convex Mirrors . . . . . . . . . . . . . . . . . . 41
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 357
Engine Temperature Gauge . . 127
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 138
Cooling System . . . . . . . . . . . . . . . . . 356 Engine Messages . . . . . . . . . . . . 146
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 463
Cruise Control . . . . . . . . . . . . . . . . . . 287 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Cupholders . . . . . . . . . . . . . . . . . . . . . 108
Customer Assistance . . . . . . . . . . . 460
Offices . . . . . . . . . . . . . . . . . . . . . . . . 459
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 460
Customer Information
Service PublicationsOrdering Information . . . . . . . . 466
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 457

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
Index 489
OutletsPower . . . . . . . . . . . . . . . . . . . . . . . . .117
Overheated Engine Protection Operating Mode . . . . 362
Overheating, Engine . . . . . . . . . . . . 360
Overview . . . . . . . . . . . . . . . . . . 178, 179
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 264
Shifting Out of . . . . . . . . . . . . . . . . 265
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 282
Brake and P (Park)Mechanism Check . . . . . . . . . . 371
Over Things That Burn . . . . . . . 266
Parking Assist . . . . . . . . . . . . . . . . . . 291
Parking or Backing
Assistance Systems . . . . . . . . . . 291
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 132
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Passenger Sensing System . . . . . 75
Perchlorate Materials Requirements, California . . . . . . 341
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 155 Phone
Apple CarPlay and
Android Auto . . . . . . . . . . . . . . . . 224
Bluetooth . . . . . . . . 210, 212, 216, 220
Pickup Conversion to
Chassis Cab . . . . . . . . . . . . . . . . . . 337
Port USB . . . . . . . . . . . . . . . . . . . . . 193, 196
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 35
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Outlets . . . . . . . . . . . . . . . . . . . . . . . .117
Protection, Battery . . . . . . . . . . . . 175
Retained Accessory (RAP) . . . 262
Seat Adjustment . . . . . . . . . . . . . . . . 52
Steering Fluid . . . . . . . . . . . . . . . . . 363
Windows . . . . . . . . . . . . . . . . . . . . . . . 46
Power Assist Steps . . . . . . . . . . . . . . 37
Pregnancy, Using Safety Belts . . . 64
Privacy Vehicle Data Recording . . . . . . . 469
Program
Courtesy Transportation . . . . . . 463
Proposition 65 Warning,
California . . . . . . . . . . . .340, 366, 418
R
Radio Frequency Statement . . . . 467
Radio Reception . . . . . . . . . . . . . . . . 190
RadiosAM-FM Radio . . . . . . . . . . . . 184, 186
Satellite . . . . . . . . . . . . . . . . . . . . . . . 188
Reading Lamps . . . . . . . . . . . . . . . . . 173
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 368 Locking . . . . . . . . . . . . . . . . . . . . . . . 286
Rear Seats . . . . . . . . . . . . . . . . . . 57, 58
Rear Vision Camera (RVC) . . . . . 291
Rear Windows . . . . . . . . . . . . . . . . . . . 48
Rearview Mirrors . . . . . . . . . . . . . . . . 45 Automatic Dimming . . . . . . . . . . . . . 45
Reclining Seatbacks . . . . . . . . . . . . . 53
Recognition Voice . . . . . . . . . . . . . . . . . . . . . . . . . 204
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 447
Records Maintenance . . . . . . . . . . . . . . . . . . 451
Recreational Vehicle Towing . . . . 423
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 461
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 31
Remote Vehicle Start . . . . . . . . . . . . 33

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955992) - 2017 - crc - 5/3/16
Index 491
Shift Lock Control FunctionCheck, Automatic
Transmission . . . . . . . . . . . . . . . . . . 371
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 264
Out of Park . . . . . . . . . . . . . . . . . . . 265
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 170
Snow Plow . . . . . . . . . . . . . . . . . . . . . 334
Software Updates . . . . . . . . . . . . . . 184
Special Application Services . . . . 444
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 453
Speedometer . . . . . . . . . . . . . . . . . . . 125
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 137
Start Assist, Hill . . . . . . . . . . . . . . . . . 283
Start Vehicle, Remote . . . . . . . . . . . 33
Starter Switch Check . . . . . . . . . . . 371
Starting the Engine . . . . . . . . . . . . . 260
Steering . . . . . . . . . . . . . . . . . . . . . . . . 240 Fluid, Power . . . . . . . . . . . . . . . . . . 363
Heated Wheel . . . . . . . . . . . . . . . . .114
Wheel Adjustment . . . . . . . . . . . . .113
Wheel Controls . . . . . . . . . . . . . . . .113
Steering System Messages . . . . . 151
Steps Power Assist . . . . . . . . . . . . . . . . . . . 37 Stoplamps and Back-up Lamps
Bulb Replacement . . . . . . . . . . . . 374
Storage Areas Center Console . . . . . . . . . . . . . . . 109
Floor Console . . . . . . . . . . . . . . . . .110
Glove Box . . . . . . . . . . . . . . . . . . . . 108
Instrument Panel . . . . . . . . . . . . . 108
Sunglasses . . . . . . . . . . . . . . . . . . . 109
Storage Compartments . . . . . . . . . 108
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 249
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 48
Sunglass Storage . . . . . . . . . . . . . . . 109
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Switches Airbag On-Off . . . . . . . . . . . . . . . . . . . 73
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 293
Infotainment . . . . . . . . . . . . . 176, 470
Noise Control . . . . . . . . . . . . . . . . . 370
Systems Driver Assistance . . . . . . . . . . . . . 290
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 125
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Taillamps
Bulb Replacement . . . . . . . . . . . . 374
Text Telephone (TTY) Users . . . . 460
Theft-Deterrent Systems . . . . . . . . . 40 Immobilizer . . . . . . . . . . . . . . . . . . . . . 40
Throttle, Adjustable . . . . . . . . . . . . . 258
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383 All-Season . . . . . . . . . . . . . . . . . . . . 384
All-Terrain . . . . . . . . . . . . . . . . . . . . 385
Buying New Tires . . . . . . . . . . . . . 401
Chains . . . . . . . . . . . . . . . . . . . . . . . . 405
Changing . . . . . . . . . . . . . . . . . . . . . 408
Designations . . . . . . . . . . . . . . . . . 388
Different Size . . . . . . . . . . . . . . . . . 402
Full-Size Spare . . . . . . . . . . . . . . . 417
If a Tire Goes Flat . . . . . . . . . . . . 406
Inspection . . . . . . . . . . . . . . . . . . . . 397
Low Profile . . . . . . . . . . . . . . . . . . . 385
Messages . . . . . . . . . . . . . . . . . . . . 151
Pressure . . . . . . . . . . . . . . . . . . . . . . 393
Pressure Light . . . . . . . . . . . . . . . . 138
Pressure Monitor Operation . . 394
Pressure Monitor System . . . . . 393
Rotation . . . . . . . . . . . . . . . . . . . . . . 398
Sidewall Labeling . . . . . . . . . . . . . 385
Terminology and Definitions . . 389