2017 GMC CANYON Owner's Manual

GMC Canyon Owner Manual (GMNA-Localizing-U.S./Canada-10122677) -
2017 - crc - 1/20/17
168 Infotainment System
Advertisement on Pandora
Pandora may display
advertisements. The artist name
and track title will not be displayed
and the skip track button will not be
available.
Pandora Troubleshooting
Unable to Connect Device to
Vehicle
If the device is unable to connect to
the USB or Bluetooth:1. Turn the vehicle off.
2. Take the Remote Keyless Entry (RKE) transmitter at least 6 m
(20 ft) away from the vehicle.
3. Wait about 30 seconds, and try to connect the device again.
See Bluetooth (Overview)
0 186 orBluetooth
(Infotainment Controls - Base
Radio) 0187 orBluetooth
(Voice Recognition) 0191 or
Bluetooth (Infotainment
Controls - Base Radio with
Touchscreen) 0196. Unable to Start Pandora
If the device is unable to launch
Pandora:
.
Check that the latest version of
Pandora is installed.
. Check that there is an active
account logged into Pandora.
. Have at least one station
created.
. For Android and BlackBerry
devices, check that the device is
paired with the vehicle, and
whether the device displays in
the Connected phone sources
list under the Phone icon from
the Home Page.
. For an iPhone, check that the
USB cable is connected to the
USB port and the screen is
unlocked.
. Close Pandora on the device
and launch again. Devices that
allow multitasking may require
an extra step to quit the Pandora
application. See the cell phone
manufacturer's user guide. Thumbs Up or Thumbs Down
Error
If there is an error trying to rate a
track with
,or-, the message
“Thumbs Down Error” or“Thumbs
Up Error” will display. Touch OK to
dismiss.
Loss of Audio
Loss of Pandora audio can happen
in different ways:
. Weak or lost data connection.
. Device needs to be charged.
. Application needs to be
relaunched.
. Connection between phone and
radio lost.
. An iPhone is connected to both
Bluetooth and the USB port.
Playback can be resumed from
a loss of audio by double
tapping the iPhone home button
then scrolling through the icons
to find an icon that allows a
change of flow between
Bluetooth and USB cable.

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Infotainment System 169
Volume and song selection may
be controlled using the
infotainment controls or the
phone/device. If Pandora is
selected and nothing is heard,
check the volume setting on the
phone/device and the
infotainment system.
Common Pandora Messages
Pandora Error/Please Check
Device : Not signed in or Pandora
is down for maintenance.
No Stations Available : No stations
are available on the Pandora server
through the connected device.
Action Unavailable. Please Check
Device Connection : A few
conditions for loss of Internet
connection are:
. The connected device loses its
cellular connection.
. The device does not support
Internet connectivity.
. The device is not in the vehicle.
. The Bluetooth signal is lost. No Skips Remaining For This
Station or Permitted During
Advertisements :
.
The maximum Pandora skip limit
has been reached according to
the plan that was obtained.
. Skipping an advertisement was
tried.
See www.pandora.com/help. If the
service will not work, see your
dealer for assistance.Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs, SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
USB Port (Base Radio)
If equipped, there is a USB port for
data and charging in the center
stack, inside the center console,
and/or at the rear of the center
console. For uplevel radios, see the
infotainment manual.
Playing from a USB
A USB mass storage device or
Media Transfer Protocol (MTP)
device can be connected to the
USB port.

GMC Canyon Owner Manual (GMNA-Localizing-U.S./Canada-10122677) -
2017 - crc - 1/20/17
170 Infotainment System
The USB port uses the USB 2.0
standard. External devices such as
iPhones/iPods
®and USB storage
devices may be connected.
USB MP3 Player and USB Drives
. The USB MP3 players and USB
drives connected must comply
with the USB Mass Storage
Class specification (USB MSC).
. Hard disk drives are not
supported.
. Supported file system is FAT32.
To play a USB device: 1. Connect the USB.
2. Press MEDIA on the faceplate until the connected device is
shown.
While the USB source is active,
press the corresponding faceplate
button for the icons on the screen to
operate USB function:
.
t
.u
.j/r
.Z
USB Menu
Press MENU to display the USB
menu and the following may display:
Browse : Select to display the files
and folders on the USB device.
Tone Settings : Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” inAM-FM Radio
(Base Radio) 0160 orAM-FM
Radio (Base Radio with
Touchscreen) 0162.
Auto Volume : If equipped, see
“Auto Volume” inAM-FM Radio
(Base Radio) 0160 orAM-FM
Radio (Base Radio with
Touchscreen) 0162.
EQ : If equipped, this feature
adjusts the equalizer settings. See
“EQ (Equalizer) Settings” inAM-FM
Radio (Base Radio) 0160 or
AM-FM Radio (Base Radio with
Touchscreen) 0162.
Playing from an iPod®/iPad®/
iPhone®
For supported devices, see your
dealer.
There may be problems with
operation and function in the
following situations:
. When connecting a device with
a more recent version of the
firmware installed than is
supported by the infotainment
system.
. When connecting a device on
which firmware from other
providers is installed.
To connect and control a device: 1. Connect one end of the standard USB cable to the
device's dock connector.
2. Connect the other end to the USB port in the center stack.
3. Press MEDIA to select the source.
The music information displays on
the radio’s display and begins
playing through the vehicle’s audio
system.

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Infotainment System 171
The device battery recharges
automatically while the vehicle is on.
When the vehicle is off while a
device is connected using the USB
cable, the device battery stops
charging and the device will
automatically turn off.
If the device is an unsupported
model, it can still be listened to in
the vehicle by connecting to the
auxiliary input jack using a standard
3.5 mm (1/8 in) stereo cable.
Menu
Press MENU to display the device
Menu and the following may display:
Browse :Select to display the files
or songs on the device. See
“Browse Device Media” later in this
section.
Tone Settings : Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” inAM-FM Radio
(Base Radio) 0160 orAM-FM
Radio (Base Radio with
Touchscreen) 0162. EQ :
If equipped, this feature
adjusts the Equalizer settings. See
“EQ (Equalizer)” inAM-FM Radio
(Base Radio) 0160 orAM-FM
Radio (Base Radio with
Touchscreen) 0162.
Browse Device Media
Use the following to browse:
Playlists: 1. Turn MENU to highlight and press to view the playlists
stored on the device.
2. Turn MENU to highlight and press to select a playlist name
to view a list of all songs in the
playlist.
3. Turn MENU to highlight and press to select the song from
the list to begin playback.
Artists: 1. Turn MENU to highlight and press to view the artists stored
on the device.
2. Turn MENU to highlight and press to select an artist name
to view a list of all albums by
the artist. 3. Turn MENU to highlight and
press to select an album name
to view a list of all songs on the
album.
4. Turn MENU to highlight and press to select the song from
the list to begin playback.
Albums: 1. Turn MENU to highlight and press to view the albums
stored on the device.
2. Turn MENU to highlight and press to select an album name
to view a list of all songs on the
album.
3. Turn MENU to highlight and press to select the song from
the list to begin playback.
Genres: 1. Turn MENU to highlight and press to view the genres stored
on the device.
2. Turn MENU to highlight and press to select a genre name
to view a list of artists of that
genre.

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172 Infotainment System
3. Turn MENU to highlight andpress to select to view albums
by that artist.
4. Turn MENU to highlight and press to select an album to
view songs.
5. Turn MENU to highlight and press to select the song from
the list to begin playback.
Songs: 1. Turn MENU to highlight and press to view a list of all songs
stored on the device.
2. Turn MENU to highlight and press to select the song from
the list to begin playback.
USB Port (Base Radio
with Touchscreen)
If equipped, there is a USB port for
data and charging in the center
stack, inside the center console,
and/or at the rear of the center
console. For uplevel radios, see the
infotainment manual.
Using the USB Port
The infotainment system can play
music by connecting an auxiliary
device to the USB port.
USB Support
The USB port uses the USB 2.0
standard. External devices such as
iPhones/iPods
®and USB storage
devices may be connected.
USB Supported Devices
. USB flash drives
. Portable USB hard drives
. iPod/iPhone devices
Not all iPods and USB drives are
compatible with the USB port.
Make sure the iPod has the latest
firmware from Apple
®for proper
operation. iPod firmware can be
updated using the latest iTunes
®
application. See www.apple.com/
itunes.
For help with identifying your iPod,
go to www.apple.com/support. The USB port can play both lower
and upper case .mp3, .wma, .ogg,
and .wav files stored on a USB
storage device.
Supported Apple
®Devices
To view supported devices in the
U.S., see www.my.gmc.com/
learned.
To view supported devices in
Canada, see www.gmcowner.ca.
USB Supported File and Folder
Structure
The infotainment system supports:
. FAT16.
. FAT32.
. exFAT.
Connecting a USB Storage
Device or iPod/iPhone
To connect a USB storage device,
connect the device to the USB port.
To connect an iPod/iPhone, connect
one end of the device’ s cable to the
iPod/iPhone and the other end to
the USB port.

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Infotainment System 173
The iPod/iPhone charges while it is
connected to the vehicle if the
vehicle is in ACC/ACCESSORY or
ON/RUN. SeeIgnition Positions
0 232. When the vehicle is turned
off, the iPod/iPhone automatically
powers off and will not charge or
draw power from the vehicle's
battery.
For more information on USB
usage, see “Audio System
Information” following.
Audio System Information
The infotainment system can play
the music files contained in the USB
storage device or iPod/iPhone
products.
Using MP3/WMA/OGG/WAV Files
.
Music files with .mp3, .wma,
.ogg, and .wav file name
extensions can be played.
. MP3 files that can be played: Bit
rate: 8 kbps to 320 kbps.
Sampling frequency: 48 kHz,
44.1 kHz, 32 kHz, 24 kHz, 22.05
kHz, and 16 kHz. .
Files with a bit rate above
128 kbps will result in higher
quality sound.
. ID3 Tag information for MP3
files, such as the album name
and the artist, can be played.
. To display album title, track title,
and artist information, the file
should be compatible with the
ID3 Tag V1 and V2 formats.
Using a USB Storage Device or
iPod/iPhone
. Use a USB or flash memory type
storage device. Do not connect
using a USB adaptor.
. Do not connect and reconnect
the USB device repeatedly in a
short time, as this may cause
static electricity and problems
using the device.
. Use a USB device with a metal
connecting terminal.
. Connection with i-Stick Type
USB storage devices may be
faulty due to vehicle vibration.
. Do not touch the USB
connecting terminal. .
Only USB storage devices
formatted in FAT16/32 or exFAT
file systems are recognized.
NTFS and other file systems are
not recognized.
. The time it takes to process files
will depend on the USB storage
device type and capacity, and
the type of files stored.
. Some USB storage device files
may not be compatible.
. Up to two USB devices and one
iPod can be played through a
USB hub. All devices may not be
supported, depending on the
performance of the USB hub.
If there is not enough power
supply, it may not operate
normally.
. Do not disconnect the USB
storage device while it is playing.
This may cause damage to the
product or affect the
performance of the USB device.
. Disconnect the USB storage
device when the ignition is
turned off. If the ignition is turned
on while the USB device is

GMC Canyon Owner Manual (GMNA-Localizing-U.S./Canada-10122677) -
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174 Infotainment System
connected, the USB device may
be damaged or may not operate
normally.
. USB storage devices can only
be connected for playing music,
viewing photo files,
or upgrading.
. Do not use the USB terminal to
charge USB accessory
equipment. The heat generated
may cause performance issues
or damage.
. Music files to which Digital Right
Management (DRM) is applied
cannot be played.
. USB storage device with a
capacity limit of 5,000 files, such
as music, photo, video, and
15 stages of folder structure.
Normal usage cannot be
guaranteed for a storage device
that exceeds this limit. The iPod/
iPhone can play all music files
that are supported. The music
file lists will only display up to
5,000 files on the screen. These
files are sorted in alphabetical
order. .
Some iPod/iPhone models may
not support the connectivity or
functionality of this product.
. Only connect the iPod/iPhone
with connection cables
supported by iPod/iPhone
products. Other connection
cables cannot be used.
. The iPod/iPhone may be
damaged if it is connected to the
vehicle with the ignition on.
When not in use, disconnect the
iPod/iPhone.
. When the iPod/iPhone is
connected to the USB port by
using the iPod/iPhone cable, the
Bluetooth music is not
supported.
. The iPod/iPhone playback
functions and the information
displayed may be different when
played on the infotainment
system.
.Refer to the table for the
classification items related to the
search function provided by the
iPod/iPhone.
USB Player
Playing Music from a USB Device
. Connect the USB device to the
USB port.
. Play will start automatically after
the system has finished reading
the USB device.
. If a non-readable USB device is
connected, an error message
displays and the system will
switch to the previous audio
function.

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Infotainment System 175
If the USB device is already
connected:1. Press
{.
2. Touch AUDIO.
3. Touch Source.
4. Touch USB.
To stop the USB device and select
another media source, touch
Source, then select the other
source.
To remove the USB device, select
another function, then remove the
USB device.
Pause
. Touch
jto pause.
. Touch
rto resume. Changing to Next/Previous Files
.
Touch
lto change to the
next file.
. Touch
gwithin five seconds of
the playback time to play the
previous file.
Returning to the Beginning of the
Current File
Touch
gafter five seconds of the
playback time.
Scanning Forward or Backward
Touch and hold
gorlduring
playback to rewind or fast forward.
Release the button to resume
playback at normal speed.
Playing a File Randomly
Touch
Zduring playback.
. ON: Plays all files randomly.
. OFF: Returns to normal
playback.
Using the USB Music Menu
. Touch Menu during playback.
.Touch the desired menu.
Browse Music 1. Touch Browse Music.
2. Touch the desired music.
Tone Settings
. Touch Tone Settings. The Tone
Settings menu is displayed. See
“Tone Settings” inAM-FM Radio
(Base Radio) 0160 orAM-FM
Radio (Base Radio with
Touchscreen) 0162.
Auto Volume
. Touch Auto Volume. The Auto
Volume menu is displayed. See
“Auto Volume” inAM-FM Radio
(Base Radio) 0160 orAM-FM
Radio (Base Radio with
Touchscreen) 0162.