GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 28
Seats and Restraints . . . . . . . . . . . 54
Storage . . . . . . . . . . . . . . . . . . . . . . . 107
Instruments and Controls . . . . . . 114
Lighting . . . . . . . . . . . . . . . . . . . . . . . 169
Infotainment System . . . . . . . . . . 178
Climate Controls . . . . . . . . . . . . . . 202
Driving and Operating . . . . . . . . . 209
Vehicle Care . . . . . . . . . . . . . . . . . . 281
Service and Maintenance . . . . . 367
Technical Data . . . . . . . . . . . . . . . . 381
Customer Information . . . . . . . . . 384
Reporting Safety Defects . . . . . . 394
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 397
Index . . . . . . . . . . . . . . . . . . . . 407
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, GMC, the
GMC Truck Emblem, ACADIA, and
DENALI are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Company” for
GMC wherever it appears in this
manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Litho in U.S.A.
Part No. 23116133 B Second Printing©2016 General Motors LLC. All Rights Reserved.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Introduction 3
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.”
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9: Airbag Readiness Light
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar®(if equipped)
$: Brake System Warning Light
":Charging System
I: Cruise Control
`:Do Not Puncture
^:Do Not Service
B:Engine Coolant Temperature
O:Exterior Lamps
_: Flame/Fire Prohibited
#:Fog Lamps
.:Fuel Gauge
+: Fuses
3:Headlamp High/Low-Beam
Changer
j: LATCH System Child Restraints
*:Malfunction Indicator Lamp
::Oil Pressure
g:Outside Power Foldaway
Mirrors
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
20 In Brief
Satellite Radio
If equipped, a SiriusXM®satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
Refer to:
. www.siriusxm.com or call
1-888-601-6296 (U.S.).
. www.siriusxm.ca or call
1-877-438-9677 (Canada).
See Satellite Radio 0183.
Portable Audio Devices
This vehicle has a 3.5 mm (1/8 in)
auxiliary input and two USB ports in
the center stack. External devices
such as iPods
®, MP3 players, and
USB storage devices may be
connected.
See Auxiliary Devices 0191 and
USB Port 0186.
Bluetooth®
The Bluetooth®system allows users
with a Bluetooth-enabled mobile
phone to make and receive
hands-free calls using the vehicle
audio system and controls.
The Bluetooth-enabled mobile
phone must be paired with the
in-vehicle Bluetooth system before it
can be used in the vehicle. Not all
phones will support all functions.
See Bluetooth (Overview) 0192 or
Bluetooth (Infotainment
Controls) 0193.
Steering Wheel Controls
If equipped, some audio controls
can be adjusted at the steering
wheel.
g:For vehicles with OnStar®or a
Bluetooth®system, press to interact
with those systems. See OnStar
Overview 0397 or“Bluetooth
(Overview)” in the infotainment
manual.
i: Press to reject an incoming
call or end a current call. Press to
mute or unmute the infotainment
system when not on a call.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Keys, Doors, and Windows 29
The key, inside the Remote Keyless
Entry (RKE) transmitter, is used for
the driver door.
To remove the key, press the button
near the bottom of the transmitter,
and pull the key out. Never pull the
key out without pressing the button.
If it becomes difficult to turn the key,
inspect the key blade for debris.
See your dealer if a new key is
needed.
Contact Roadside Assistance if
locked out of the vehicle. See
Roadside Assistance
Program0388.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview 0397.
Remote Keyless Entry
(RKE) System
See Radio Frequency
Statement 0394.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle. .
Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the
transmitter is within 1 m (3 ft). See
“Keyless Access Operation”
following.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Keep in mind that other conditions,
such as those previously stated, can
impact the performance of the
transmitter.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Keys, Doors, and Windows 43
.Presslon the bottom of the
liftgate next to the pull cup to
close.
Press any liftgate button or the
touch pad while the liftgate is
moving to stop it. Pressing again
restarts the operation in the reverse
direction. The touch pad on the
liftgate handle cannot be used to
close the liftgate.
Caution
Manually forcing the liftgate to
open or close during a power
cycle can damage the vehicle.
Allow the power cycle to
complete.
The power liftgate may be
temporarily disabled under extreme
low temperatures, or after repeated
power cycling over a short period of
time. If this occurs, the liftgate can
still be operated manually.
If the vehicle is shifted out of
P (Park) while the power function is
in progress, the liftgate will continue
to completion. If the vehicle is accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Check for
DIC messages and make sure the
liftgate is closed and latched before
driving.
Falling Liftgate Detection
The power liftgate will automatically
close if the support strut has lost
pressure. See your dealer for
service before using the power
liftgate.Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distance
away from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,
manually close the liftgate which will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle is
encountered that prevents the
liftgate from completely closing, the
horn will sound as an alert that the
liftgate did not close.
Pinch sensors are on the side
edges of the liftgate. If an object is
caught between the liftgate and the
vehicle and presses against this
sensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually.Setting the 3/4 Mode
To change the position the liftgate
stops at when opening:
1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing
any liftgate switch. Manually
adjust the liftgate position if
needed.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Keys, Doors, and Windows 47
How to Detect a Tamper
Condition
IfKis pressed and the horn chirps
and the lights flash three times, the
alarm was activated while the alarm
system was armed.
If the alarm system has been
activated, a message will appear on
the DIC. See Security
Messages 0155.
Immobilizer
See Radio Frequency
Statement 0394.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off. The immobilization system is
disarmed when the pushbutton start
is activated to enter the ACC/
ACCESSORY mode or the ON/
RUN/START mode and a valid
transmitter is present in the vehicle.
The security light, in the instrument
cluster, comes on if there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more RKE
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
RKE transmitter will start the
vehicle. If the transmitter is ever
damaged, you may not be able to
start your vehicle.
When trying to start the vehicle, the
security light may come on briefly
when the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the vehicle will not change ignition
modes (ACC/ACCESSORY, ON/
RUN/START, OFF), and the RKE
transmitter appears to be
undamaged, try another transmitter.
Or, you may try placing the
transmitter in the transmitter pocket
located in the center console. See
“NO REMOTE DETECTED”
under
Key and Lock Messages 0151.
If the ignition mode will not change
with the other transmitter, your
vehicle needs service. If the ignition
does change modes, the first
transmitter may be faulty. See your
dealer who can service the
theft-deterrent system and have a
new RKE transmitter programmed to
the vehicle.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Seats and Restraints 61
recalling, then store your positions
to the other button or switch RKE
transmitters with the other driver.
If the vehicle’s driver has changed,
in some vehicles the Driver ID may
be displayed for the next few
ignition cycles.
Easy Exit Recall
If programmed on in vehicle
personalization, the easy exit
feature automatically recalls the
previously stored exit positions
when leaving the vehicle. See
“Storing Memory Positions”earlier in
this section. See also Vehicle
Personalization 0157.
Easy exit recall automatically
activates when one of the following
occurs:
. The vehicle is turned off and the
driver door is opened within a
short time.
. The vehicle is turned off with the
driver door open.
RKE transmitters are not labeled
with a number. If your memory seat
position is stored to 1 or 2 but this position is not automatically
recalling, then store your positions
to the other button or switch RKE
transmitters with the other driver.
To stop recall movement, press one
of the memory, power mirror,
or power seat controls; or press the
power tilt and telescoping steering
wheel control, if equipped.
Obstructions
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction. Then do
one of the following:
.
If automatically or manually
recalling the stored memory
position, press and hold the
appropriate manual control for
two seconds. Try recalling again
by pressing the appropriate
memory button. If automatically
recalling the position, try
recalling again by opening the
driver door and pressing
Kon
the RKE transmitter. .
If recalling the exit position,
press and hold the appropriate
manual control for the exit
feature not recalling for
two seconds. Then try recalling
the exit position again.
If the memory position is still not
recalling, see your dealer for
service.
Heated and Ventilated
Front Seats
{Warning
If you cannot feel temperature
change or pain to the skin, the
seat heater may cause burns. To
reduce the risk of burns, people
with such a condition should use
care when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to (Continued)