2017 GMC ACADIA door not opening

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
32 Keys, Doors, and Windows
transmitter inside the vehicle. Do
not leave the RKE transmitter in an
unattended vehicle.
To customize the doors to
automatically lock when exiting the
vehicle, see“Remote Lock, Unlock,
Start” under Vehicle
Personalization 0157.
Temporary Disable of Passive
Locking Feature
Temporarily disable the passive
locking by pressing and holding
K
on the interior door switch with a
door open for at least four seconds,
or until three chimes are heard.
Passive locking will then remain
disabled until
Qon the interior door
is pressed, or until the vehicle is
turned on.
Remote Left in Vehicle Alert
When the vehicle is turned off and
an RKE transmitter is left in the
vehicle, the horn will chirp three
times after all doors are closed. To
turn on or off, see Vehicle
Personalization 0157. Remote No Longer in Vehicle
If the vehicle is on, with a door
open, and then all doors are closed,
the vehicle will check for RKE
transmitter(s) inside. If an RKE
transmitter is not detected, the DIC
will display NO REMOTE
DETECTED and the horn will chirp
three times. This occurs only once
each time the vehicle is driven.
To turn on or off, see
Vehicle
Personalization 0157
Keyless Liftgate Opening
Press the touch pad on the liftgate
handle to open the liftgate if the
RKE transmitter is within 1 m (3 ft).Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
The vehicle can be reprogrammed
so that lost or stolen transmitters no
longer work. Each vehicle can have
up to eight transmitters matched
to it. Programming with Recognized
Transmitters
A new transmitter can be
programmed to the vehicle when
there are two recognized
transmitters.
To program, the vehicle must be off
and all of the transmitters, both
currently recognized and new, must
be with you.
1. Place the two recognized transmitters in the cupholder.
2. Remove the key lock cylinder cap on the driver door handle.
See Door Locks 037. Insert
the vehicle key of the new
transmitter into the key lock
cylinder on the driver door
handle and turn the key,
counterclockwise, to the unlock
position five times within
10 seconds.
The Driver Information Center
(DIC) displays READY FOR
REMOTE #2, 3, 4, ETC.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
40 Keys, Doors, and Windows
Unlocked Door Anti-Lockout
If Unlocked Door Anti-Lockout is
turned on and the vehicle is off, the
driver door is open, and locking is
requested, all the doors will lock and
only the driver door will unlock. The
Unlocked Door Anti-Lockout feature
can be turned on or off using the
vehicle personalization menus. See
Vehicle Personalization0157.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.
Manual Safety Locks
If equipped, the safety lock is on the
inside edge of the rear doors. To
use the safety lock:
1. Move the lever down to the lock position.
2. Close the door.
3. Do the same for the other rear door.
To open a rear door when the safety
lock is on:
1. Unlock the door by activating the inside handle, by pressing
the power door lock switch, or by using the Remote
Keyless Entry (RKE)
transmitter.
2. Open the door from the outside.
When the safety lock is enabled,
adults and older children will not be
able to open the rear door from the
inside. Cancel the safety locks to
enable the doors to open from the
inside.
To cancel the safety lock: 1. Unlock the door and open it from the outside.
2. Move the lever up to unlock. Do the same for the other door.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Keys, Doors, and Windows 41
Doors
Liftgate
{Warning
Exhaust gases can enter the
vehicle if it is driven with the
liftgate or trunk/hatch open,
or with any objects that pass
through the seal between the
body and the trunk/hatch or
liftgate. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle must be driven with
the liftgate or trunk/hatch open:. Close all of the windows.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to a setting that
brings in only outside air
(Continued)
Warning (Continued)
and set the fan speed to the
highest setting. See
“Climate Control Systems”
in the Index.
. If the vehicle is equipped
with a power liftgate, disable
the power liftgate function.
See Engine Exhaust 0232.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
Manual Liftgate
To unlock the liftgate, pressKon
the power door lock switch or
press
Kon the RKE transmitter
twice to unlock all doors. Press the
touch pad on the bottom of the
liftgate and lift up.
Use the pull cup to lower and close
the liftgate. Do not press the touch
pad while closing the liftgate. This
will cause the liftgate to be
unlatched.
If equipped with Keyless Access,
the liftgate can be opened when
locked if the RKE transmitter is

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
42 Keys, Doors, and Windows
within 1 m (3 ft) of the touch pad.
SeeRemote Keyless Entry (RKE)
System Operation 029.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.
Power Liftgate Operation
{Warning
You or others could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.
Caution
Driving with an open and
unsecured liftgate may result in
damage to the power liftgate
components.
If equipped with a power liftgate, the
switch is on the driver door. The
vehicle must be in P (Park).
The modes are:
. MAX: Opens to maximum
height.
. 3/4: Opens to a reduced height
that can be set from 3/4 to fully
open. Use to prevent the liftgate
from opening into overhead
obstructions such as a garage
door or roof-mounted cargo. The
liftgate can be manually opened
all the way.
. OFF: Opens manually only. To power open or close the liftgate,
select MAX or 3/4 mode.
.
Press
btwice quickly on the
RKE transmitter until the liftgate
moves.
. Press
8on the driver door.
The driver door must either be
unlocked or locked without the
security armed.
. Press the touch pad on the
bottom of the liftgate after
unlocking all doors. If equipped
with Keyless Access, the RKE
transmitter must be within
1 m (3 ft).

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Keys, Doors, and Windows 43
.Presslon the bottom of the
liftgate next to the pull cup to
close.
Press any liftgate button or the
touch pad while the liftgate is
moving to stop it. Pressing again
restarts the operation in the reverse
direction. The touch pad on the
liftgate handle cannot be used to
close the liftgate.
Caution
Manually forcing the liftgate to
open or close during a power
cycle can damage the vehicle.
Allow the power cycle to
complete.
The power liftgate may be
temporarily disabled under extreme
low temperatures, or after repeated
power cycling over a short period of
time. If this occurs, the liftgate can
still be operated manually.
If the vehicle is shifted out of
P (Park) while the power function is
in progress, the liftgate will continue
to completion. If the vehicle is accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Check for
DIC messages and make sure the
liftgate is closed and latched before
driving.
Falling Liftgate Detection
The power liftgate will automatically
close if the support strut has lost
pressure. See your dealer for
service before using the power
liftgate.Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distance
away from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,
manually close the liftgate which will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle is
encountered that prevents the
liftgate from completely closing, the
horn will sound as an alert that the
liftgate did not close.
Pinch sensors are on the side
edges of the liftgate. If an object is
caught between the liftgate and the
vehicle and presses against this
sensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually.Setting the 3/4 Mode
To change the position the liftgate
stops at when opening:
1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing
any liftgate switch. Manually
adjust the liftgate position if
needed.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Keys, Doors, and Windows 45
Caution
Splashing water may cause the
liftgate to open. Keep the RKE
transmitter away from the rear
bumper detection area or turn the
liftgate mode to OFF when
cleaning or working near the rear
bumper to avoid accidental
opening.
. Do not sweep your foot side
to side.
. Do not keep your foot under the
bumper; the liftgate will not
activate. .
Do not touch the liftgate until it
has stopped moving.
. This feature may be temporarily
disabled under some conditions.
If the liftgate does not respond to
the kick, open or close the
liftgate by another method or
start the vehicle. The feature will
be re-enabled.
When closing the liftgate using this
feature, there will be a short delay.
The taillamps will flash and a chime
will sound. Step away from the
liftgate before it starts moving.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
This vehicle has an anti-theft alarm
system.
The indicator light, on the
instrument panel near the
windshield, indicates the status of
the system.
Off : Alarm system is disarmed.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Seats and Restraints 61
recalling, then store your positions
to the other button or switch RKE
transmitters with the other driver.
If the vehicle’s driver has changed,
in some vehicles the Driver ID may
be displayed for the next few
ignition cycles.
Easy Exit Recall
If programmed on in vehicle
personalization, the easy exit
feature automatically recalls the
previously stored exit positions
when leaving the vehicle. See
“Storing Memory Positions”earlier in
this section. See also Vehicle
Personalization 0157.
Easy exit recall automatically
activates when one of the following
occurs:
. The vehicle is turned off and the
driver door is opened within a
short time.
. The vehicle is turned off with the
driver door open.
RKE transmitters are not labeled
with a number. If your memory seat
position is stored to 1 or 2 but this position is not automatically
recalling, then store your positions
to the other button or switch RKE
transmitters with the other driver.
To stop recall movement, press one
of the memory, power mirror,
or power seat controls; or press the
power tilt and telescoping steering
wheel control, if equipped.
Obstructions
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction. Then do
one of the following:
.
If automatically or manually
recalling the stored memory
position, press and hold the
appropriate manual control for
two seconds. Try recalling again
by pressing the appropriate
memory button. If automatically
recalling the position, try
recalling again by opening the
driver door and pressing
Kon
the RKE transmitter. .
If recalling the exit position,
press and hold the appropriate
manual control for the exit
feature not recalling for
two seconds. Then try recalling
the exit position again.
If the memory position is still not
recalling, see your dealer for
service.
Heated and Ventilated
Front Seats
{Warning
If you cannot feel temperature
change or pain to the skin, the
seat heater may cause burns. To
reduce the risk of burns, people
with such a condition should use
care when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to (Continued)

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Seats and Restraints 63
Rear Seats
Rear Seat Reminder
Look in Rear Seat Reminder
Feature
This message displays under
certain conditions indicating there
may be an item or passenger in the
rear seat. Check before exiting the
vehicle.
This feature will activate when a
second row door is opened while
the vehicle is on or up to 10 minutes
before the vehicle is turned on,
including if the vehicle was started
remotely. There will be an alert
when the vehicle is turned off. The
alert does not directly detect objects
in the rear seat; instead, under
certain conditions, it detects when a
rear door is opened and closed,
indicating that there may be
something in the rear seat.
The feature is active only once each
time the vehicle is turned on and off,
and will require reactivation by
opening and closing the second row
doors. There may be an alert even
when there is nothing in the rearseat; for example, if a child entered
the vehicle through the rear door
and left the vehicle without the
vehicle being shut off.
The feature can be turned on or off
through
Vehicle
Personalization 0157.
Rear Seat Adjustment
The second row seats slide forward
for more room.
To adjust the seat position:
1. Remove objects on the floor in front of or on the second row
seat, or in the seat tracks on
the floor. 2. Lift the lever below the seat
cushion and slide the seat
forward or backward.
3. Push and pull on the seatback to ensure the seat is locked in
place.
Entering and Exiting the
Third Row
{Warning
Using the third row seating
position while the second row is
folded, or folded and tumbled,
could cause injury in a sudden
stop or crash. Be sure to return
the seat to the passenger seating
position. Push and pull on the
seat to make sure it is locked into
place.