2017 GMC ACADIA program

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
388 Customer Information
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-888-881-3302; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle's powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
GMC reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
GMC reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
390 Customer Information
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled
“Limited Warranty and
Owner Assistance Information” furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Customer Information 391
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
392 Customer Information
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance
Program
0388.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
OnStar 403
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency
Statement 0394.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
408 Index
Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . . . 197
Armrest Storage . . . . . . . . . . . . . . . . 107
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 388
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 259
Assistance Systems for Parking and Backing . . . . . . . . . . 255
Audio Theft-Deterrent Feature . . . . . . . 179
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 49
Door Locks . . . . . . . . . . . . . . . . . . . . . 39
Forward Braking . . . . . . . . . . . . . . 261
Headlamp System . . . . . . . . . . . . 172
Transmission . . . . . . . . . . . . . . . . . 233
Transmission Fluid . . . . . . . . . . . 291
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 235
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 302
Automatic Vehicle Hold (AVH) . . . . . . . . . . . . . . . . . . . . 239
Auxiliary
Devices . . . . . . . . . . . . . . . . . . . . . . . 191B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 177
Load Management . . . . . . . . . . . . 176
Power Protection . . . . . . . . . . . . . 177
Voltage and Charging
Messages . . . . . . . . . . . . . . . . . . . 147
Battery - North America . . . . 301, 351
Blade Replacement, Wiper . . . . . 303
Bluetooth Overview . . . . . . . . . . . . . . . . 192, 193
Brake Parking, Electric . . . . . . . . . . . . . . 237
System Warning Light . . . . . . . . 134
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 299 Antilock . . . . . . . . . . . . . . . . . . . . . . . 236
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 239
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 300
System Messages . . . . . . . . . . . . 148
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 211 Automatic Forward . . . . . . . . . . . 261
Braking System Front Pedestrian (FPB) . . . . . . . 262
Break-In, New Vehicle . . . . . . . . . . 225
Bulb Replacement Halogen Bulbs . . . . . . . . . . . . . . . . 305
Headlamp Aiming . . . . . . . . . . . . . 305 Bulb Replacement (cont'd)
Headlamps . . . . . . . . . . . . . . . . . . . 305
License Plate Lamps . . . . . . . . . 305
Buying New Tires . . . . . . . . . . . . . . . 331
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 118
California
Fuel Requirements . . . . . . . . . . . 269
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 282
California Proposition
65 Warning . . . . . . . . . .282, 301, 351
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 382
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 232
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 41
Winter Driving . . . . . . . . . . . . . . . . 219
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . 108
Management System . . . . . . . . . 109
Tie-Downs . . . . . . . . . . . . . . . . . . . . 109
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . 108
Chains, Tire . . . . . . . . . . . . . . . . . . . . 335
Charging System Light . . . . . . . . . 132

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Index 409
CheckMalfunction Indicator
Engine Light . . . . . . . . . . . . . . . . 132
Child Restraints Infants and Young Children . . . . . 89
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 94
Older Children . . . . . . . . . . . . . . . . . . 87
Securing . . . . . . . . . . . . . . . . . 102, 104
Systems . . . . . . . . . . . . . . . . . . . . . . . . 91
Circuit Breakers . . . . . . . . . . . . . . . . 307
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 358
Interior Care . . . . . . . . . . . . . . . . . . 363
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 202
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Cluster, Instrument . . . . . . . . . . . . . 123
Collision Damage Repair . . . . . . . 391
Compact Spare Tire . . . . . . . . . . . . 350
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 107
Compass . . . . . . . . . . . . . . . . . . . . . . . 118 Messages . . . . . . . . . . . . . . . . . . . . 149
Compressor Kit, Tire Sealant . . . 337
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 399 Control . . . . . . . . . . . . . . . . . . . . . . . . . 242
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 240
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 136
Control of a Vehicle . . . . . . . . . . . . . 211
Convex Mirrors . . . . . . . . . . . . . . . . . . 48
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 294
Engine Temperature Gauge . . 129
Cooling . . . . . . . . . . . . . . . . . . . . 202, 205
Cooling System . . . . . . . . . . . . . . . . . 293
Engine Messages . . . . . . . . . . . . 150
Courtesy Lamps . . . . . . . . . . . . . . . . 174
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 390
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 108
Cruise Control . . . . . . . . . . . . . . . . . . 244 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Messages . . . . . . . . . . . . . . . . . . . . 149
Cruise Control, Adaptive . . . . . . . . 246
Customer Assistance . . . . . . . . . . . 387 Offices . . . . . . . . . . . . . . . . . . . . . . . . 386
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 387 Customer Information
Service Publications
Ordering Information . . . . . . . . 393
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 384
D
Damage Repair, Collision . . . . . . . 391
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 396
Data Recorders, Event . . . . . . . . . 396
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 171
Defensive Driving . . . . . . . . . . . . . . . 211
Delayed Locking . . . . . . . . . . . . . . . . . 39
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 191
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 401
Distracted Driving . . . . . . . . . . . . . . . 210
Dome Lamps . . . . . . . . . . . . . . . . . . . 174
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 141
Ajar Messages . . . . . . . . . . . . . . . 149
Delayed Locking . . . . . . . . . . . . . . . . 39
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power Locks . . . . . . . . . . . . . . . . . . . . 39
Drive Belt Routing, Engine . . . . . . 383

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Index 411
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 173
Folding Mirrors . . . . . . . . . . . . . . . . . . 49
Forward Automatic Braking . . . . . 261
Forward Collision Alert(FCA) System . . . . . . . . . . . . . . . . . 259
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 394
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 262
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 57
Heated and Ventilated . . . . . . . . . . 61
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269 Additives . . . . . . . . . . . . . . . . . . . . . 270
Economy Driving . . . . . . . . . . . . . . . 27
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 272
Filling the Tank . . . . . . . . . . . . . . . 270
Foreign Countries . . . . . . . . . . . . 270
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 128
Low Fuel Warning Light . . . . . . . 139
Requirements, California . . . . . 269
System Messages . . . . . . . . . . . . 151
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 307 Fuses (cont'd)
Fuses and Circuit Breakers . . . 307
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . .311
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 313
G
Garage Door Opener . . . . . . . . . . . 165Programming . . . . . . . . . . . . . . . . . 165
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 129
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Odometer . . . . . . . . . . . . . . . . . . . . . 127
Speedometer . . . . . . . . . . . . . . . . . 127
Tachometer . . . . . . . . . . . . . . . . . . . 127
Trip Odometer . . . . . . . . . . . . . . . . 127
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 122
General Information Service and Maintenance . . . . . 367
Towing . . . . . . . . . . . . . . . . . . . . . . . . 272
Vehicle Care . . . . . . . . . . . . . . . . . . 282
Glove Box . . . . . . . . . . . . . . . . . . . . . . 107
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 388
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 305
Hands-Free Phone . . . . . . . . . . . . . 198
Hazard Warning Flashers . . . . . . . 173
Head Restraints . . . . . . . . . . . . . . . . . 55
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 305
Automatic . . . . . . . . . . . . . . . . . . . . . 172
Bulb Replacement . . . . . . . . . . . . 305
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 171
Flash-to-Pass . . . . . . . . . . . . . . . . . 171
High-Beam On Light . . . . . . . . . . 140
High/Low Beam Changer . . . . . 171
Lamps On Reminder . . . . . . . . . 140
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 66
Steering Wheel . . . . . . . . . . . . . . . .116
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Heated Mirrors . . . . . . . . . . . . . . . . . . . 49
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 228
Heating . . . . . . . . . . . . . . . . . . . . 202, 205
High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 306
High-Beam On Light . . . . . . . . . . . . 140
High-Speed Operation . . . . . . . . . . 324