2017 GMC ACADIA Service

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
400 OnStar
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi
®Hotspot (If
Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen. 2. The Wi-Fi settings will display
the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
RemoteLink mobile app, or by
contacting an OnStar Advisor.
OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®iOS,
Android™, BlackBerry®,
or Windows®mobile devices.
OnStar Subscribers can access the
following services from a mobile
device: .
Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send directions to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
For OnStar RemoteLink information
and compatibility, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
OnStar 401
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Make a Call1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.” 2. Say
“Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
Advanced Diagnostics provides a
status of the vehicle’ s key systems
with a monthly e-mail, or by
pressing
Q. If equipped, Diagnostic
Alerts can be received in real-time
via e-mail or text. The Proactive
Alerts feature (if available) can help
predict and alert of potential
upcoming maintenance issues with
select components on the vehicle,
before they become a problem.
OnStar can also monitor and report
tire pressure, if the vehicle is
equipped with a Tire Pressure
Monitoring System.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
402 OnStar
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase.
Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada). .
Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
OnStar 403
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency
Statement 0394.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
404 OnStar
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0280. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Index 409
CheckMalfunction Indicator
Engine Light . . . . . . . . . . . . . . . . 132
Child Restraints Infants and Young Children . . . . . 89
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 94
Older Children . . . . . . . . . . . . . . . . . . 87
Securing . . . . . . . . . . . . . . . . . 102, 104
Systems . . . . . . . . . . . . . . . . . . . . . . . . 91
Circuit Breakers . . . . . . . . . . . . . . . . 307
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 358
Interior Care . . . . . . . . . . . . . . . . . . 363
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 202
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Cluster, Instrument . . . . . . . . . . . . . 123
Collision Damage Repair . . . . . . . 391
Compact Spare Tire . . . . . . . . . . . . 350
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 107
Compass . . . . . . . . . . . . . . . . . . . . . . . 118 Messages . . . . . . . . . . . . . . . . . . . . 149
Compressor Kit, Tire Sealant . . . 337
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 399 Control . . . . . . . . . . . . . . . . . . . . . . . . . 242
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 240
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 136
Control of a Vehicle . . . . . . . . . . . . . 211
Convex Mirrors . . . . . . . . . . . . . . . . . . 48
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 294
Engine Temperature Gauge . . 129
Cooling . . . . . . . . . . . . . . . . . . . . 202, 205
Cooling System . . . . . . . . . . . . . . . . . 293
Engine Messages . . . . . . . . . . . . 150
Courtesy Lamps . . . . . . . . . . . . . . . . 174
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 390
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 108
Cruise Control . . . . . . . . . . . . . . . . . . 244 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Messages . . . . . . . . . . . . . . . . . . . . 149
Cruise Control, Adaptive . . . . . . . . 246
Customer Assistance . . . . . . . . . . . 387 Offices . . . . . . . . . . . . . . . . . . . . . . . . 386
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 387 Customer Information
Service Publications
Ordering Information . . . . . . . . 393
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 384
D
Damage Repair, Collision . . . . . . . 391
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 396
Data Recorders, Event . . . . . . . . . 396
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 171
Defensive Driving . . . . . . . . . . . . . . . 211
Delayed Locking . . . . . . . . . . . . . . . . . 39
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 191
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 401
Distracted Driving . . . . . . . . . . . . . . . 210
Dome Lamps . . . . . . . . . . . . . . . . . . . 174
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 141
Ajar Messages . . . . . . . . . . . . . . . 149
Delayed Locking . . . . . . . . . . . . . . . . 39
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power Locks . . . . . . . . . . . . . . . . . . . . 39
Drive Belt Routing, Engine . . . . . . 383

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
410 Index
Drive SystemsAll-Wheel Drive . . . . . . . . . . 236, 302
Driver Assistance Systems . . . . . 254
Driver Information Center (DIC) . . . . . . . . . . . . . 141, 144
Driver Mode Control . . . . . . . . . . . . 242
Driving Assistance Systems . . . . . . . . . . 259
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 272
Defensive . . . . . . . . . . . . . . . . . . . . . .211
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . .211
For Better Fuel Economy . . . . . . . 27
Hill and Mountain Roads . . . . . . 218
If the Vehicle is Stuck . . . . . . . . . 220
Loss of Control . . . . . . . . . . . . . . . 213
Off-Road . . . . . . . . . . . . . . . . . . . . . 213
Off-Road Recovery . . . . . . . . . . . 212
Vehicle Load Limits . . . . . . . . . . . 221
Wet Roads . . . . . . . . . . . . . . . . . . . 218
Winter . . . . . . . . . . . . . . . . . . . . . . . . 219
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 202
E
Electric Parking Brake . . . . . . . . . . 237
Electric Parking Brake Light . . . . 135
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 280 Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 307
Fuses and Circuit Breakers . . . 307
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . .311
Overload . . . . . . . . . . . . . . . . . . . . . 306
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 313
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 398
Engine Air Cleaner/Filter . . . . . . . . . . . . . 292
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 132
Compartment Overview . . . . . . . 285
Coolant . . . . . . . . . . . . . . . . . . . . . . . 294
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 129
Cooling System . . . . . . . . . . . . . . . 293
Cooling System Messages . . . 150
Drive Belt Routing . . . . . . . . . . . . 383
Exhaust . . . . . . . . . . . . . . . . . . . . . . 232
Heater . . . . . . . . . . . . . . . . . . . . . . . . 228
Oil Life System . . . . . . . . . . . . . . . 290
Oil Messages . . . . . . . . . . . . . . . . . 150
Oil Pressure Light . . . . . . . . . . . . 138
Overheating . . . . . . . . . . . . . . . . . . 297 Engine (cont'd)
Power Messages . . . . . . . . . . . . . 151
Running While Parked . . . . . . . . 233
Starting . . . . . . . . . . . . . . . . . . . . . . . 227
Entry Lighting . . . . . . . . . . . . . . . . . . . 175
Equipment, Towing . . . . . . . . . . . . . 278
Event Data Recorders . . . . . . . . . . 396
Exit Lighting . . . . . . . . . . . . . . . . . . . . 176
Extended Parking . . . . . . . . . . . . . . . 232
Extender, Safety Belt . . . . . . . . . . . . 74
Exterior Lamp Controls . . . . . . . . . 169
Exterior Lamps Off Reminder . . . 171
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 177
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter,
Engine Air Cleaner . . . . . . . . . . . 292
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 171
Flashers, Hazard Warning . . . . . . 173
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 336 Changing . . . . . . . . . . . . . . . . . . . . . 344
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 366
Fluid Automatic Transmission . . . . . . 291
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 300
Washer . . . . . . . . . . . . . . . . . . . . . . . 298

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Index 411
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 173
Folding Mirrors . . . . . . . . . . . . . . . . . . 49
Forward Automatic Braking . . . . . 261
Forward Collision Alert(FCA) System . . . . . . . . . . . . . . . . . 259
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 394
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 262
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 57
Heated and Ventilated . . . . . . . . . . 61
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269 Additives . . . . . . . . . . . . . . . . . . . . . 270
Economy Driving . . . . . . . . . . . . . . . 27
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 272
Filling the Tank . . . . . . . . . . . . . . . 270
Foreign Countries . . . . . . . . . . . . 270
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 128
Low Fuel Warning Light . . . . . . . 139
Requirements, California . . . . . 269
System Messages . . . . . . . . . . . . 151
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 307 Fuses (cont'd)
Fuses and Circuit Breakers . . . 307
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . .311
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 313
G
Garage Door Opener . . . . . . . . . . . 165Programming . . . . . . . . . . . . . . . . . 165
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 129
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Odometer . . . . . . . . . . . . . . . . . . . . . 127
Speedometer . . . . . . . . . . . . . . . . . 127
Tachometer . . . . . . . . . . . . . . . . . . . 127
Trip Odometer . . . . . . . . . . . . . . . . 127
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 122
General Information Service and Maintenance . . . . . 367
Towing . . . . . . . . . . . . . . . . . . . . . . . . 272
Vehicle Care . . . . . . . . . . . . . . . . . . 282
Glove Box . . . . . . . . . . . . . . . . . . . . . . 107
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 388
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 305
Hands-Free Phone . . . . . . . . . . . . . 198
Hazard Warning Flashers . . . . . . . 173
Head Restraints . . . . . . . . . . . . . . . . . 55
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 305
Automatic . . . . . . . . . . . . . . . . . . . . . 172
Bulb Replacement . . . . . . . . . . . . 305
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 171
Flash-to-Pass . . . . . . . . . . . . . . . . . 171
High-Beam On Light . . . . . . . . . . 140
High/Low Beam Changer . . . . . 171
Lamps On Reminder . . . . . . . . . 140
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 66
Steering Wheel . . . . . . . . . . . . . . . .116
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Heated Mirrors . . . . . . . . . . . . . . . . . . . 49
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 228
Heating . . . . . . . . . . . . . . . . . . . . 202, 205
High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 306
High-Beam On Light . . . . . . . . . . . . 140
High-Speed Operation . . . . . . . . . . 324