Audio Unit - Vehicles With: Premium AM/
FM/CD.........................................................302
Audio Unit - Vehicles With: AM/FM/CD/ SYNC...........................................................304
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio............................306
Digital Radio..................................................308
Satellite Radio
...............................................310
Audio Input Jack
............................................313
USB Port
...........................................................313
Media Hub.......................................................314
SYNC™
General Information....................................315
Using Voice Recognition.............................317
Using SYNC™ With Your Phone.............319
SYNC™ Applications and Services
.......331
Using SYNC™ With Your Media Player...........................................................336
SYNC™ Troubleshooting.........................345
SYNC™ 3
General Information
...................................353
Home Screen
................................................363
Using Voice Recognition...........................364
Entertainment................................................371
Phone................................................................381
Navigation
......................................................386
Apps
.................................................................394
Settings...........................................................397
SYNC™ 3 Troubleshooting
.....................409
Accessories
Accessories....................................................422
Auxiliary Switches
.......................................423
Ford Protect
Ford Protect
...................................................425 Scheduled Maintenance
General Maintenance Information
........427
Normal Scheduled Maintenance..........430
Special Operating Conditions Scheduled Maintenance.............................................432
Scheduled Maintenance Record...........435
Appendices
End User License Agreement.................445
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GENERAL INFORMATION
Radio Frequencies and Reception
Factors
AM and FM frequencies are established by
the Federal Communications Commission
(FCC) and the Canadian Radio and
Telecommunications Commission (CRTC).
Those frequencies are:
•
AM: 530, 540-1700, 1710 kHz
• FM: 87.9-107.7, 107.9 MHz Radio Reception Factors
The further you travel from an AM or FM station, the
weaker the signal and the weaker the reception.
Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.
Station overload
CD and CD Player Information
Note: CD units play commercially pressed
4.75-inch (12 centimeter) audio compact
discs only. Due to technical incompatibility,
certain recordable and re-recordable
compact discs may not function correctly
when used in Ford CD players.
Note: Do not insert CDs with homemade
paper (adhesive) labels into the CD player
as the label may peel and cause the CD to
become jammed. You should use a
permanent felt tip marker rather than
adhesive labels on your homemade CDs.
Ballpoint pens may damage CDs. Please
contact an authorized dealer for further
information.
Note: Do not use any irregularly shaped
discs or discs with a scratch protection film
attached.
Always handle discs by their edges only.
Clean the disc with an approved CD
cleaner only. Wipe it from the center of the
disc toward the edge. Do not clean in a
circular motion. Do not expose discs to direct sunlight or
heat sources for extended periods.
MP3 and WMA Track and Folder
Structure
Audio systems capable of recognizing and
playing MP3 and WMA individual tracks
and folder structures work as follows:
•
There are two different modes for MP3
and WMA disc playback: MP3 and
WMA track mode (system default) and
MP3 and WMA folder mode.
• MP3 and WMA track mode ignores any
folder structure on the MP3 and WMA
disc. The player numbers each MP3
and WMA track on the disc (noted by
the MP3 or WMA file extension) from
T001 to a maximum of T255. The
maximum number of playable MP3 and
WMA files may be less depending on
the structure of the CD and exact
model of radio present.
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•
MP3 and WMA folder mode represents
a folder structure consisting of one
level of folders. The CD player numbers
all MP3 and WMA tracks on the disc
(noted by the MP3 or WMA file
extension) and all folders containing
MP3 and WMA files, from F001 (folder)
T001 (track) to F253 T255.
• Creating discs with only one level of
folders helps with navigation through
the disc files.
If you are burning your own MP3 and WMA
discs, it is important to understand how
the system reads the structures you create.
While various files may be present (files
with extensions other than MP3 and
WMA), only files with the MP3 and WMA
extension are played; other files are
ignored by the system. This enables you to
use the same MP3 and WMA disc for a
variety of tasks on your work computer,
home computer and your in-vehicle
system.
In track mode, the system displays and
plays the structure as if it were only one
level deep (all MP3 and WMA files play,
regardless of being in a specific folder). In
folder mode, the system only plays the
MP3 and WMA files in the current folder. AUDIO UNIT - VEHICLES WITH:
AM/FM WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
Depending on your vehicle option
package, your system may look different
from what you see here.
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Note:
This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Reception Factors Potential satellite radio reception issues
For optimal reception performance, keep the antenna
clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating
tower, a stronger signal may overtake a weaker one and
the audio system may mute.
Station overload
Your display may show ACQUIRING . . . to indicate the
interference and the audio system may mute.
Satellite radio signal interfer-
ence
SIRIUS® Satellite Radio Service
Note: SIRIUS reserves the unrestricted right
to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes. SIRIUS satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SIRIUS satellite radio system includes
hardware and a limited subscription term,
which begins on the date of sale or lease
of your vehicle. See an authorized dealer
for availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
complete list of SIRIUS satellite radio
channels, and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call SIRIUS
at 1-888-539-7474.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. When in
satellite radio mode, tune to channel 0.
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AUDIO INPUT JACK (If Equipped)
WARNINGS
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. For safety reasons, do not connect
or adjust the settings on your
portable music player while your
vehicle is moving. Store the portable music player in a
secure location when your vehicle is
moving, for example the glove
compartment. Hard objects may become
projectiles in a crash or sudden stop, which
may increase the risk of serious injury. The audio input jack allows you to connect
and play music from a portable music
player through your vehicle speakers. You
can use any portable music player
designed for use with headphones. The
audio extension cable must have a
0.14 in
(3.5 mm) male connector at each end. The
audio extension cable must be long
enough to allow the portable music player
to be safely stored while your vehicle is
moving.
1. Make sure your vehicle is stationary with the audio unit and the portable
music player switched off.
2. Plug the extension cable from the portable music player into the audio
input jack.
3. Switch the audio unit on. Select either a tuned FM station or a CD.
4. Adjust the volume as desired.
5. Switch the portable music player on and adjust the volume to half its
maximum level.
6. Press the
AUX button on the audio
unit. You should hear music from the
portable music player even if it is low.
7. Adjust the volume on the portable music player as desired. Do this by
switching back and forth between the
AUX and FM or CD controls.
USB PORT WARNINGS
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
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GENERAL INFORMATION
SYNC is an in-vehicle communications
system that works with your
Bluetooth-enabled cellular phone and
portable media player. This allows you to:
•
Make and receive calls.
• Access and play music from your
portable music player.
• Use 911 Assist and applications, such
as Spotify and Glympse, via SYNC
AppLink. *
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone.
• Text message. •
Use the advanced voice recognition
system.
• Charge your USB device (if your device
supports this).
* These features are not available in all
markets and may require activation.
Available AppLink enabled apps vary by
market.
Make sure that you review your device's
manual before using it with SYNC.
Support
The SYNC support team is available to
help you with any questions you cannot
answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
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Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mi (5 km).
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. When using SYNC:
•
Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
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(If Equipped)
There are three possible statuses:
Action and Description
Menu Item
The system has detected a new apprequiring authorization or a general permissions update is required.
Update Needed
No update is required.
Up-To-Date
The system is trying to receive an update.
Updating...
Update settings Action and Description
Menu Item
Select this option from the settings menuto manually preform a needed update.
Request Update
Select this option from the settings menuto disable automatic updates.
Disable Updates
Doing so also disables the use of MobileApps on SYNC.
USING SYNC™ WITH YOUR
MEDIA PLAYER
You can access and play music from your
digital music player over your vehicle's
speaker system using the system's media
menu or voice commands. You can also
sort and play your music by specific
categories, such as artist and album.
Note: The system is capable of indexing up
to 15,000 songs.
SYNC is capable of hosting nearly any
digital media player including: iPod, Zune,
plays from device players, and most USB
drives. SYNC also supports audio formats,
such as MP3, WMA, WAV and ACC. Confirm that the USB device has been
formatted correctly and has the following
specifications:
•
USB 2.0.
• File format must be FAT16/32.
The format of the audio files on the USB
device must be:
• MP3.
• Non DRM protected WMA.
• WAV.
• AAC.
Connecting Your Digital Media
Player to the USB Port
Note: If your digital media player has a
power switch, make sure you switch it on
before plugging it in.
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