
Action and Description
Menu Item
Select how time displays.
Clock Format
When active, the clock adjusts to time zone changes.
Auto Time Zone
Update This feature is only available in vehicles with navigation.
When selected, the vehicle clock resets to GPS satellite time.
Reset Clock to
GPS Time
The system automatically saves any
updates you make to the settings. Bluetooth
Pressing this button allows you to access
the following: Action
Menu Item
Turning Bluetooth off disconnects all devices and does not permit
new connections.
Bluetooth
You must activate Bluetooth to pair a
Bluetooth-enabled device.
The processes of pairing a Bluetooth
device is the same as pairing a phone. See
Pairing a Device in Phone settings for how
to pair a device and the available options.
Phone
Pair your Bluetooth-enabled phone with
the system before using the functions in
hands-free mode.
Switch on Bluetooth on your device to
begin pairing. See your phone ’s manual if
necessary.
To add a phone, select: Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the system on your phone. 3. Select your vehicle's make and model
as it displays on your phone.
4. Confirm that the six-digit number appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the pairing is successful.
6. Your phone may prompt you to give the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
Alternatively, to add a phone, select: Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. Select your phone's name when it appears on the touchscreen.
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3. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
4. The touchscreen indicates when the pairing is successful.
5. Your phone may prompt you to give the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features. To check your phone
’s compatibility,
see your phone ’s manual or visit the
website: Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Once you have paired a device you can
adjust the following options. Action and Description
Menu Item
View Devices
You can then select: You can add a Bluetooth-enabled device by following the steps in
the previous table.
Add a Bluetooth
Device
You can select a phone by touching the name of the phone on the screen. You then
have the following options:
Depending on the status of the device, you can select either of these
options to interact with the selected device.
Connect
Disconnect
Allows you to see phone and device information.
Device Informa-
tion
Allows you to select this device to be your preferred device.
Make Primary
Removes the selected device from the system.
Delete Action and Description
Menu Item
Manage Contacts
You can then select: Enable this option to have SYNC 3 periodically re-download your
phonebook to keep your contact list up to date.
Auto-Download
Contacts
Choose how you would like the system to display your contacts. You
can choose:
Sort By:
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Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream.
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Parking Aids....................................................152
Principle of Operation....................................... 152
Parking Brake
..................................................147
Center Parking Brake......................................... 147
Passive Anti-Theft System.........................62 SecuriLock®........................................................... 62
PATS See: Passive Anti-Theft System..................... 62
Perchlorate........................................................10
Personalized Settings..................................88 Measure Units....................................................... 88
Phone................................................................381 During a Phone Call.......................................... 384
Making Calls........................................................ 383
Pairing Your Cell Phone for the First Time.................................................................... 381
Phone Menu........................................................ 382
Receiving Calls................................................... 384
Smartphone Connectivity.............................. 385
Text Messaging................................................... 385
Post-Crash Alert System
...........................187
Power Door Locks See: Locking and Unlocking.............................. 57
Power Running Boards
................................64
Power Seats...................................................102
Power Lumbar..................................................... 104
Power Steering Fluid Check.....................223 Adding Power Steering Fluid......................... 223
Power Windows..............................................76 Accessory Delay.................................................... 76
Bounce-Back.......................................................... 76
Driver Side One-Touch Down.......................... 76
Driver Side One-Touch Up................................ 76
Protecting the Environment........................14
R
Rear Passenger Climate Controls
............97
Rear Quarter Windows.................................78 Closing the Rear Quarter Windows...............78
Opening the Rear Quarter Windows.............78
Rear Seats
.......................................................104
Installing the Seats............................................ 105
Recline Adjustment........................................... 104
Removing Seats (Passenger Vehicles)........................................................... 104
Rear View Camera
.......................................154
Manual Zoom....................................................... 156Rear Camera Delay............................................
156
Using the Rear View Camera System.........154
Vehicles with Parking Aid................................ 156
Rear View Camera See: Rear View Camera.................................... 154
Recommended Towing Weights............170 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle................................ 172
Reduced Engine Performance................180
Refueling
...........................................................127
System Warnings................................................ 128
Remote Control..............................................48 Car Finder................................................................ 49
Integrated Key head Transmitter................... 48
Programming a New Remote Control.........49
Replacing the Battery......................................... 49
Sounding a Panic Alarm.................................... 50
Removing a Headlamp
.............................230
Repairing Minor Paint Damage..............244
Replacement Parts Recommendation........................................10
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts...................... 11
Replacing a Lost Key or Remote Control............................................................50
Reporting Safety Defects (Canada Only)..............................................................194
Reporting Safety Defects (U.S. Only)..............................................................194
Roadside Assistance
...................................183
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 183
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................184
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 184
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 183
Vehicles Sold in the United States: Using Roadside Assistance.................................... 183
Roadside Emergencies
...............................183
Running-In See: Breaking-In................................................. 180
Running Out of Fuel.....................................122 Adding Fuel From a Portable Fuel
Container........................................................... 122
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Voice Commands for Audio Sources.........343
Using SYNC™ With Your Phone.............319 Accessing Features through the Phone
Menu.................................................................. 324
Accessing Your Phone Settings.................... 327
Bluetooth Devices............................................. 328
Making Calls......................................................... 323
Pairing a Phone for the First Time...............320
Pairing Subsequent Phones........................... 321
Phone Options during an Active Call.........323
Phone Voice Commands................................. 321
Receiving Calls.................................................... 323
System Settings................................................. 329
Text Messaging................................................... 325
Using Traction Control................................149 Switching the System Off............................... 149
System Indicator Lights and Messages.......................................................... 149
Using a Switch..................................................... 149
Using the Information Display Controls............................................................. 149
Using Voice Recognition.............................317 Audio Voice Commands................................. 365
Initiating a Voice Session.................................. 317
Mobile App Voice Commands...................... 368
Navigation Voice Commands........................ 367
Phone Voice Commands............................... 366
SiriusXM Traffic and Travel Link Voice Commands..................................................... 369
System Interaction and Feedback...............318
Voice Settings Commands............................ 369
Using Winter Tires.......................................265
Utilizing the Mediation/Arbitration Program (Canada Only).........................192
V
Vehicle Care
...................................................239
Vehicle Certification Label.......................287
Vehicle Identification Number...............286
Vehicle Storage............................................244
Battery................................................................... 245
Body........................................................................\
245
Brakes.................................................................... 246
Cooling system................................................... 245
Engine.................................................................... 245
Fuel system.......................................................... 245
General.................................................................. 245Miscellaneous.....................................................
246
Removing Vehicle From Storage.................246
Tires........................................................................\
246
Ventilation See: Climate Control........................................... 95
VIN See: Vehicle Identification Number............286
Voice Control
...................................................68
W
Warning Lamps and Indicators..................81 Airbag Warning Lamp.......................................... 81
Anti-Lock Brake System Warning Lamp..................................................................... 81
Brake System Warning Lamp........................... 81
Diesel Warning Lamps........................................ 81
Direction Indicator................................................ 82
Door Ajar.................................................................. 82
Engine Coolant Temperature Warning Lamp.................................................................... 82
Engine Warning Lamps...................................... 82
Fasten Seatbelt Warning Lamp...................... 82
Headlamp High Beam Indicator..................... 82
Ignition Warning Lamp....................................... 82
Lamps on Indicator.............................................. 82
Lane Departure Warning Indicator................82
Low Fuel Level Warning Lamp........................ 83
Low Tire Pressure Warning Lamp.................. 83
Low Washer Fluid Level Warning Lamp.................................................................... 83
Message Center Indicator................................. 83
Oil Pressure Warning Lamp............................. 83
Stability Control and Traction Control Indicator.............................................................. 83
Stability Control and Traction Control Off Warning Lamp.................................................. 83
Transmission Tow/Haul Warning Lamp.................................................................... 83
Washer Fluid Check....................................223
Washers See: Cleaning the Exterior.............................. 240
See: Wipers and Washers................................. 70
Waxing.............................................................240
Wheel Nuts See: Changing a Road Wheel........................ 270
Wheels and Tires..........................................247 General Information.......................................... 247
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