DescriptionItemCallout
This shows the temperature the driver selects throughthe climate control system.Driver Temper-atureA
When you activate the heated steering wheel optionon the touch screen, this icon displays. It only displayswhen there is not a physical button for the heatedsteering wheel.
Heated steeringwheelB
(If equipped)
When the passenger's temperature has beenadjusted and is no longer linked to the driver'stemperature, it displays here. If Dual is turned off andthe temperatures are linked, the passenger'stemperature does not display.
PassengerTemperatureC
This icon displays when your phone's microphone ismuted. A caller cannot hear you.Microphone MuteD
This icon displays when the audio system is muted.MuteE
370
Taurus (CPH) Canada/United States of America, enUSA, First Printing
SYNC™ 3E223130
FunctionsFeature Bar Item
Allows you to see your vehicle's location ona virtual road map, get driving directions toyour destination and find points of interestalong your route.
Navigation
(If equipped)
Connect and control SYNC 3 compatibleapps running on your iphone or androiddevice. Also, access built-in additionalfeatures such as SiriusXM Traffic and TravelLink (if equipped).
Apps
If your vehicle is a hybrid, plug-in hybrid, orelectric this is also where your settings andpower information is located.
You can customize your system withvarious settings for the touchscreen display,feature preferences, and how you want tointeract with your vehicle.
Settings
Cleaning the Touchscreen
You can remove fingerprints with a dry,clean, soft cloth.
If dirt or fingerprints are still on the screen,apply a small amount of alcohol to thecloth and try to clean it again.
Note: Do not use detergent or any type ofsolvent to clean the touchscreen.
Note:Do not pour or spray alcohol onto thetouchscreen.
Using Voice Recognition
Using voice commands allows you to keepyour hands on the wheel and focus onwhat is in front of you. The system providesfeedback through audible tones, prompts,questions and spoken confirmationsdepending on the situation and the chosenlevel of interaction (voice settings).
The system also asks short questions(confirmation prompts) when it is not sureof your request or when there are multiplepossible responses to your request.
When using voice commands, words andicons may appear in the status barindicating the status of the voice commandsession. See Using Voice Recognition(page 382).
Accessing and Adjusting ModesThrough Your Vehicle InformationDisplay (If Equipped)
Depending on your vehicle and selectedoptions you may be able to control someof the SYNC 3 features on your informationdisplay. The features are visible the righthand display (A).
372
Taurus (CPH) Canada/United States of America, enUSA, First Printing
SYNC™ 3
InformationOption
Missed callsOutgoing callsIncoming callsAll callsQuickdial
If you are on a call, the call information is displayed on the information display.
If you are receiving a call, you can accept it by selecting OK on the right-handsteering wheel controls.
1 Depending on your vehicle options, all of these choices may not display.
Use the OK and arrow buttons on the rightside of your steering wheel to scrollthrough the available modes.
The selection menu expands and differentoptions appear.
•Press the up and down arrows to scrollthrough the modes.
•Press the right arrow to enter the mode,use the left arrow to exit the mode.
•Press the up and down arrows to makeadjustments within the chosen mode.
•Press OK to confirm your selection.
Note:If your vehicle is not equipped withnavigation, compass appears in the displayinstead of navigation. If you press the rightarrow to go into the compass menu, you cansee the compass graphic. The compassdisplays the direction in which the vehicleis traveling, not true direction (for example,if the vehicle is traveling west, the middleof the compass graphic displays west; northdisplays to the left of west though its truedirection is to the right of west).
Using the Steering Wheel Controls
Depending on your vehicle and optionpackage, you can use different controls onyour steering wheel to interact with thetouchscreen system in different ways.
VOL: Control the volume of audio output.
Mute: Mute the audio output.
Voice: Press to start a voice session. Pressagain to stop the voice prompt andimmediately begin speaking. Press andhold to end a voice session.
SEEK NEXT:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
SEEK PREVIOUS:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
PHONE ACCEPT: Press to answer a callor switch between calls.
PHONE REJECT: Press to end a call orreject an incoming call.
Note:On some models,SEEK NEXT maybe combined with PHONE REJECT andSEEK PREVIOUS may be combined withPHONE ACCEPT.
M: Touch the control repeatedly to switchbetween media sources (modes).
See Steering Wheel (page 66).
Using Your Bezel Controls
Depending on your vehicle and optionpackage, you may also have these controlson your instrument panel:
374
Taurus (CPH) Canada/United States of America, enUSA, First Printing
SYNC™ 3
If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth-enabled phone. Youcan learn more about the 911 Assistfeature, by visiting:
Website
www.owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
For important information about airbagdeployment and the fuel pump shut-offplease see the Supplementary Restrainsand Roadside Emergencies sections ofyour owner manual.
To switch 911 Assist on and off please viewthe settings information. See Settings(page 418).
To make sure that 911 Assist workscorrectly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
376
Taurus (CPH) Canada/United States of America, enUSA, First Printing
SYNC™ 3
Home screen displayTileItem
Displays the current setting of the heated or climatecontrolled driver seat.*DriverHeated andClimateControlledSeats
D
This icon does not display if your vehicle has hard buttoncontrols for heated and climate controlled seats.If your vehicle is not equipped with navigation, this optiondisplays under the audio information.
This map displays your current location or current route inreal time.*NavigationE
When you have navigation active, you also see the nextturn and the length of time and distance to your destination.If your vehicle does not have navigation, this space containsthe audio information.
* If equipped.
You can touch any of the feature displaysto access that feature.
Anytime you select the home button, thesystem returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voicecommands, to control features like audioand climate controls. By using voicecommands, you can keep your hands onthe wheel and your eyes on the road.
You can access each feature controlled bySYNC 3 through a variety of commands.
To activate the SYNC 3 voicecommands push the voicebutton on the steering wheel andwait for the prompt.
___ is a dynamic listing, meaning that it canbe the name of anything, such as artist, thename of contact or number. The contextand the description of the command tellyou what to say for this dynamic option.
There are some commands that work forevery feature, these commands are:
Action and DescriptionVoice Command
Brings you to the main menu.Main Menu
Returns you to the previous screen.Go back
Ends the voice session.Cancel
Gives you a list of possible voice commands.List of Commands
You can name any feature and the system gives a list ofcommands available for the feature. For example, you couldsay:
___ List of Commands
Phone List of Commands
382
Taurus (CPH) Canada/United States of America, enUSA, First Printing
SYNC™ 3E142599
DescriptionItemCallout
Touch up or down to adjust the temperature.Left-hand frontseat temper-ature:
A
Touch the heated steering wheel icon to switch theheated steering wheel on and off (if equipped).Heated steeringwheel:B
A pop up appears on the screen to display the defrostoptions.DefrostC
Touch the button to maximize defrosting.Outside air flows through the windshieldvents, the fan automatically adjusts to thehighest speed and the temperature dialreturns to the full heat position. You canuse this setting to defog or clear a thincovering of ice from the windshield. Theheated rear window also automaticallyturns on when you select MAX Defrost.Touch this button again to return to theprevious airflow selection.
MAXDefrost:
Touch to clear the windshield of fog andthin ice. Touch again to return to theprevious airflow selection. When on,defrost provides outside air to reducewindow fogging and distributes air throughthe windshield defroster vents anddemister vents.
Defrost
Note: To prevent window fogging, youcannot select recirculated air when Defrostis on.
Touch the button to switch on automatic operation.Select the desired temperature using the temperaturecontrol. The system adjusts fan speed, air distribution,air conditioning operation, and selects outside air orrecirculated air to heat or cool the vehicle in order tomaintain the desired temperature.
AUTOD
Touch the button to switch the system on and off.Switching off the climate control system preventsoutside air from entering the vehicle.
PowerE
400
Taurus (CPH) Canada/United States of America, enUSA, First Printing
SYNC™ 3
Action and DescriptionMenu ItemItem
You can also sort the calls by selecting the drop down menu atthe top of the screen. You can choose:
MissedOutgoingIncomingAll
All of your contacts from your phone display in alphabeticalorder.ContactsB
Selecting this button allowsyou to choose a specific letterto view.
A-Z Jump
Displays the name of your phone and takes you to the phonesettings options.PhoneSettingsC
From this menu, you can pair subsequent devices, set ring tonesand alerts. See Settings (page 418).
Displays all recent text messages.TextMessagesD
Use this keypad to dial in a phone number.PhoneKeypadEUse the backspace button to delete numbers.
Press this button to begin acall.Call
Touch this button to send all calls directly to your voicemail.New text message notifications are not displayed on the screenand all ringtones and alerts are set to silent.
Do NotDisturbF
Users with phones having voice servicesmay see a button to access the feature.For example, iPhone users see a Siri button.A press and hold of the voice button on thesteering wheel also accesses this feature.
Making Calls
There are many ways to make calls fromthe SYNC 3 system, including using voicecommands. See Using VoiceRecognition (page 382). You can use thetouchscreen to place calls as well.
404
Taurus (CPH) Canada/United States of America, enUSA, First Printing
SYNC™ 3
To call a number in your contacts,select:
Action and DescriptionMenu Item
You can then select thename of the contact youwant to call. Any numbersstored for that contactdisplay along with anystored contact photos. Youcan then select thenumber that you want tocall. The system begins thecall.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select anentry that you want to call.The system begins the call.
Recent CallList
To call a number that is not stored inyour phone, select:
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Note:You can also reject the call bypressing the phone button on the steeringwheel.
Ignore the call by doing nothing. SYNC 3logs it as a missed call.
During a Phone Call
During a phone call, the contacts nameand number display on the screen alongwith the call duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
•911 Assist (United States and Canadaonly). See Settings (page 418).
You can select any of the following duringan active phone call:
405
Taurus (CPH) Canada/United States of America, enUSA, First Printing
SYNC™ 3