
Brake Fluid Check.........................................184
Power Steering Fluid Check.....................184
Washer Fluid Check.....................................184
Fuel Filter.........................................................185
Changing the 12V Battery..........................185
Checking the Wiper Blades
.......................187
Changing the Wiper Blades
......................187
Adjusting the Headlamps..........................187
Changing a Bulb
...........................................189
Bulb Specification Chart...........................190
Changing the Engine Air Filter.................192
Vehicle Care
General Information
....................................193
Cleaning Products
........................................193
Cleaning the Exterior
...................................193
Waxing..............................................................194
Cleaning the Engine.....................................195
Cleaning the Windows and Wiper Blades...........................................................195
Cleaning the Interior....................................196
Cleaning the Instrument Panel and Instrument Cluster Lens
........................196
Cleaning Leather Seats
..............................197
Repairing Minor Paint Damage................197
Cleaning the Wheels
...................................197
Vehicle Storage
.............................................198
Wheels and Tires
General Information
..................................200
Tire Care.........................................................200
Using Snow Chains
......................................214
Tire Pressure Monitoring System............215
Changing a Road Wheel............................218
Technical Specifications...........................222
Capacities and Specific- ations
Engine Specifications - 2.0L EcoBoost™................................................224 Engine Specifications - 3.5L
Duratec
........................................................224
Engine Specifications - 3.5L Ecoboost™................................................225
Engine Specifications - 3.7L
.....................226
Motorcraft Parts - 2.0L EcoBoost™......226
Motorcraft Parts - 3.5L Duratec.............228
Motorcraft Parts - 3.5L Ecoboost™
......229
Motorcraft Parts - 3.7L
...............................230
Vehicle Identification Number.................231
Vehicle Certification Label
.......................232
Transmission Code Designation............232
Capacities and Specifications - 2.0L EcoBoost™................................................233
Capacities and Specifications - 3.5L Duratec.........................................................237
Capacities and Specifications - 3.5L Ecoboost™.................................................241
Capacities and Specifications - 3.7L.....246
Audio System
General Information
....................................251
Audio Unit - Vehicles With: AM/FM/ CD..................................................................252
Audio Input Jack...........................................256
USB Port..........................................................257
Media Hub
.......................................................257
SYNC™
General Information
...................................258
Using Voice Recognition...........................260
Using SYNC™ With Your Phone............263
SYNC™ Applications and Services......276
SYNC™ AppLink ™
......................................278
Using SYNC™ With Your Media Player...........................................................280
SYNC™ Troubleshooting
.........................290
Ford Protect
Ford Protect
..................................................299
4
Taurus (CPH) Police, Canada/United States of America, enUSA, First Printing Table of Contents

WINDSHIELD WIPERS
Note:
Fully defrost the windshield before
you switch the windshield wipers on.
Note: Make sure you switch the windshield
wipers off before entering a car wash.
Note: Clean the windshield and wiper
blades if they begin to leave streaks or
smears. If that does not resolve the issue,
install new wiper blades. See Changing
the Wiper Blades (page 187).
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washers before wiping a dry
windshield. Rotate the end of the control:
•
Away from you to increase the wiper
speed.
• Toward you to decrease the wiper
speed.
Speed Dependent Wipers
When your vehicle speed increases, the
interval between wipes decreases. WINDSHIELD WASHERS
Note:
Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washers before wiping a dry
windshield.
Note: Do not operate the washers when
the washer reservoir is empty. This may
cause the washer pump to overheat. Press the end of the wiper lever to activate
the washer:
•
A brief press causes a single wipe
without washer fluid.
• A quick press and hold causes the
wipers to swipe the windshield three
times with washer fluid.
• A long press and hold activates the
wipers and washer fluid for up to 10
seconds.
A wipe occurs a few seconds after washing
to clear any remaining washer fluid. You
can switch this feature on and off through
the information display. See
General
Information (page 71).
57
Taurus (CPH) Police, Canada/United States of America, enUSA, First Printing Wipers and WashersE213986 E213988

Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets
Ford specifications. See Capacities and
Specifications (page 224).
State or local regulations on volatile
organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze
agents should be used only if they provide
cold weather protection without damaging
the vehicle ’s paint finish, wiper blades or
washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime
fuel filter that is integrated with the fuel
tank. Regular maintenance or replacement
is not needed.
CHANGING THE 12V BATTERY WARNINGS
Batteries normally produce explosive
gases which can cause personal
injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide correct
ventilation. When lifting a plastic-cased battery,
excessive pressure on the end walls
could cause acid to flow through the
vent caps, resulting in personal injury and
damage to the vehicle or battery. Lift the
battery with a battery carrier or with your
hands on opposite corners. WARNINGS
Keep batteries out of reach of
children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush
immediately with water for a minimum of
15 minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately. Battery posts, terminals and related
accessories contain lead and lead
compounds. Wash hands after
handling. This vehicle may be fitted with more
than one battery. Removing the
battery cables from only one battery
does not disconnect your vehicle electrical
system. Make sure you disconnect the
battery cables from all batteries when
disconnecting power. Failure to do so may
cause serious personal injury or property
damage. Your vehicle is fitted with a Motorcraft
maintenance-free battery which normally
does not require additional water.
When a battery replacement is required,
you must use a recommended
replacement battery that matches the
electrical requirements of the vehicle.
Note:
After cleaning or replacing the
battery, make sure you reinstall the battery
cover or shield.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect the low voltage battery performance
and durability. This may also affect the
performance of other electrical systems in
the vehicle.
For longer, trouble-free operation, keep the
top of the battery clean and dry.
185
Taurus (CPH) Police, Canada/United States of America, enUSA, First Printing Maintenance

After battery replacement, or in some
cases after charging the battery with an
external charger, the battery management
system requires eight hours of vehicle sleep
time to relearn the battery state of charge.
During this time your vehicle must remain
fully locked with the ignition switched off.
Note:
Prior to relearning the battery state
of charge, the battery management system
may temporarily disable some electrical
systems.
Electrical Accessory Installation
To make sure the battery management
system works correctly, do not connect an
electrical device ground connection
directly to the battery negative post. This
can cause inaccurate measurements of
the battery condition and potential
incorrect system operation.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
This may also affect the performance of
other electrical systems in the vehicle.
CHECKING THE WIPER
BLADES Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth. CHANGING THE WIPER
BLADES
1. Pull the wiper blade and arm away
from the glass and press the locking
buttons together. 2. Rotate and remove the wiper blade.
3. Attach the new blade to the arm and
snap it into place.
Replace wiper blades at least once per
year for optimum performance.
Poor wiper quality can be improved by
cleaning the wiper blades and the
windshield. See Cleaning the Windows
and Wiper Blades (page 195).
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are
properly aimed at the assembly plant. If
your vehicle has been in an accident, have
the alignment of your headlamps checked
by your authorized dealer.
187
Taurus (CPH) Police, Canada/United States of America, enUSA, First Printing MaintenanceE142463 E129990
1
1 2

•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage. •
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
195
Taurus (CPH) Police, Canada/United States of America, enUSA, First Printing Vehicle Care

Less Cost to Properly Maintain Your
Vehicle
Ford Protect Extended Service Plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
Extended Service Plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect Extended
Service Plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
Extended Service Plan. Ford Protect
Extended Service Plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect Extended
Service Plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect Extended
Service Plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect Extended Service Plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect Extended
Service Plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect Extended Service Plan that
is right for you.
300
Taurus (CPH) Police, Canada/United States of America, enUSA, First Printing Ford Protect

Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
303
Taurus (CPH) Police, Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Capacities and Specifications - 2.0L
EcoBoost™.................................................233
Alternative Engine Oil for Extremely Cold Climates........................................................... 236
Specifications...................................................... 233
Capacities and Specifications - 3.5L Duratec..........................................................237
Alternative Engine Oil for Extremely Cold Climates........................................................... 240
Specifications..................................................... 238
Capacities and Specifications - 3.5L Ecoboost™..................................................241
Alternative Engine Oil for Extreme Cold Climates........................................................... 245
Specifications...................................................... 242
Capacities and Specifications - 3.7L.................................................................246
Alternative Engine Oil for Extremely Cold Climates........................................................... 249
Specifications..................................................... 246
Capacities and Specifications................224
Car Wash See: Cleaning the Exterior............................... 193
Center Console
...............................................89
Console Mounting Plates.................................. 89
Universal Top Tray............................................... 89
Changing a Bulb...........................................189 Front Fog Lamp.................................................. 189
High-Intensity Discharge Headlamps........189
LED Lamps........................................................... 189
License Plate Lamp........................................... 189
Changing a Fuse............................................167 Fuses........................................................................\
167
Changing a Road Wheel............................218 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 218
Tire Change Procedure..................................... 219
Changing the 12V Battery..........................185 Battery Management System....................... 186
Changing the Engine Air Filter.................192
Changing the Wiper Blades......................187
Checking the Wiper Blades.......................187
Child Restraint and Seatbelt Maintenance.................................................34
Child Restraint Positioning
..........................27
Child Safety.......................................................18
General Information............................................. 18
Cleaning Leather Seats
..............................197 Cleaning Products
........................................193
Materials................................................................ 193
Cleaning the Engine.....................................195
Cleaning the Exterior...................................193 Exterior Chrome Parts...................................... 194
Exterior Plastic Parts......................................... 194
Stripes or Graphics............................................ 194
Underbody............................................................ 194
Under Hood.......................................................... 194
Cleaning the Instrument Panel and Instrument Cluster Lens.........................196
Cleaning the Interior....................................196
Cleaning the Wheels
...................................197
Cleaning the Windows and Wiper Blades............................................................195
Climate Control
..............................................80
Coolant Check See: Engine Coolant Check............................. 176
Crash Sensors and Airbag Indicator........43 Airbags and Police Equipment....................... 44
Cross Traffic Alert.........................................128 False Alerts........................................................... 130
Switching the System Off and On...............130
System Errors....................................................... 130
System Lights, Messages and Audible Alerts.................................................................. 129
System Limitations............................................ 130
Using the System................................................ 128
Cruise Control
..................................................55
Principle of Operation....................................... 124
Cruise control See: Using Cruise Control................................ 124
Customer Assistance
...................................151
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps
.............................59
Decommissioning Requirements..........320 Police Engine Idle feature............................... 320
Decommissioning the Vehicle................320
Direction Indicators
.......................................60
Doors and Locks.............................................50
Driver and Passenger Airbags....................37 Children and Airbags........................................... 37
348
Taurus (CPH) Police, Canada/United States of America, enUSA, First Printing Index