2017 FORD FUSION HYBRID phone

Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciationrules of the selected language to the namesstored on your media player or USB flashdrive. It is able to make some exceptionsfor very popular artist names (for example,U2) such that you can always use theEnglish pronunciation for these artists.
You may be saying theforeign names using thecurrently selectedlanguage for SYNC 3.
The SYNC 3voice controlsystem is havingtrouble recog-nizing foreigntracks, artists,albums, genresand playlistnames from mymedia player orUSB flash drive.
SYNC 3 uses a synthetically generatedvoice rather than pre-recorded humanvoice.
SYNC 3 uses text-to-speech voice prompttechnology.
The systemgenerates voiceprompts andthe pronunci-ation of somewords may notbe accurate formy language.
SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
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SYNC™ 3

General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
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SYNC™ 3

For maximum vehicle performance, keepthe following information in mind whenadding accessories or equipment to yourvehicle:
•When adding accessories, equipment,passengers and luggage to yourvehicle, do not exceed the total weightcapacity of the vehicle or of the frontor rear axle (GVWR or GAWR asindicated on the Safety ComplianceCertification label). Consult yourauthorized dealer for specific weightinformation.
•The Federal CommunicationsCommission (FCC) and CanadianRadio TelecommunicationsCommission (CRTC) regulate the useof mobile communications systems —such as two-way radios, telephonesand theft alarms - that are equippedwith radio transmitters. Any suchequipment installed in your vehicleshould comply with FederalCommunications Commission (FCC)and Canadian RadioTelecommunications Commission(CRTC) regulations and should beinstalled only by a qualified servicetechnician.
•Mobile communications systems mayharm the operation of your vehicle,particularly if they are not properlydesigned for automotive use.
•Any non-Ford electrical or electronicaccessories or components that areadded to the vehicle by the authorizeddealer or the owner, may adverselyaffect battery performance anddurability, and may also adverselyaffect the performance of otherelectrical systems in the vehicle.
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Accessories

HERE holds a non-exclusive license fromthe United States Postal Service® topublish and sell ZIP+4® information.
©United States Postal Service® 2014.Prices are not established, controlled orapproved by the United States PostalService®. The following trademarks andregistrations are owned by the USPS:United States Postal Service, USPS, andZIP+4
The Data for Mexico includes certain datafrom Instituto Nacional de Estadística yGeografía.
Terms and Conditions
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Appendices

Lighting...............................................................73General Information............................................73Load Carrying.................................................218Load Limit........................................................218Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles.............................................................222Vehicle Loading - with and without aTrailer..................................................................218Locking and Unlocking.................................58Activating Intelligent Access............................59Autolock..................................................................60Autounlock..............................................................61Battery Saver..........................................................61Illuminated Entry...................................................61Illuminated Exit......................................................61Power Door Locks................................................58Remote Control....................................................58Smart Unlocks for Intelligent AccessKeys......................................................................60Locks...................................................................58
M
Maintenance..................................................253General Information.........................................253Manual Seats.................................................124Media Hub......................................................328Memory Function.........................................126Easy Entry and Exit Feature............................128Linking a PreSet Position to your RemoteControl or Intelligent Access KeyFob.......................................................................127Saving a PreSet Position..................................127Message CenterSee: Information Displays.................................94MirrorsSee: Heated Windows and Mirrors..............120See: Windows and Mirrors.................................81Mobile Communications Equipment.......13Moonroof..........................................................84Bounce-Back.........................................................85Opening and Closing the Moonroof..............85Venting the Moonroof........................................85Motorcraft Parts...........................................307MyKey Troubleshooting................................57MyKey™.............................................................54Principle of Operation........................................54
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Navigation.....................................................406cityseeker...............................................................413Destination Mode.............................................408Map Mode............................................................406Navigation Map Updates.................................414Navigation Menu..................................................411SiriusXM Traffic and Travel Link....................414Waypoints..............................................................412Normal Scheduled Maintenance..........469Intelligent Oil-Life Monitor............................469Normal Maintenance Intervals.....................470
O
Oil Change Indicator Reset......................256Oil CheckSee: Engine Oil Check......................................255Opening and Closing the Hood..............253Closing the Hood...............................................254Opening the Hood.............................................253Ordering Additional Owner'sLiterature......................................................239Obtaining a French Owner’s Manual.........240Overhead Console.......................................140
P
Parking Aids....................................................182Principle of Operation.......................................182Passive Anti-Theft System.........................65SecuriLock®...........................................................65PATSSee: Passive Anti-Theft System.....................65Perchlorate.........................................................11Personal Safety System™..........................38How Does the Personal Safety SystemWork?..................................................................38Phone..............................................................400During a Phone Call.........................................404Making Calls........................................................403Pairing Your Cell Phone for the FirstTime..................................................................400Phone Menu.........................................................401Receiving Calls...................................................404Smartphone Connectivity.............................405Text Messaging..................................................405
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Index

Scheduled Maintenance..........................466Seatbelt Extension.........................................37Seatbelt Height Adjustment......................34Seatbelt Reminder.........................................35Belt-Minder™........................................................35Seatbelts...........................................................30Principle of Operation........................................30Seatbelt Warning Lamp and IndicatorChime...............................................................35Conditions of operation.....................................35Seats..................................................................122Security..............................................................65Settings............................................................437911 Assist...............................................................442Ambient Lighting...............................................447Bluetooth..............................................................439Clock.......................................................................439Display...................................................................449General..................................................................446Media Player........................................................438Mobile Apps.........................................................445Navigation............................................................443Phone.....................................................................439Radio......................................................................442Sound.....................................................................437Valet Mode...........................................................449Vehicle....................................................................447Voice Control......................................................449Wi-Fi........................................................................447Side Airbags.....................................................43Side Sensing System..................................184Obstacle Distance Indicator...........................185Sitting in the Correct Position..................122Snow ChainsSee: Using Snow Chains................................300Special Notices................................................12New Vehicle Limited Warranty.........................12On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12Special Operating Conditions ScheduledMaintenance...............................................472Exceptions............................................................473Speed ControlSee: Cruise Control............................................195Spinout Detection.......................................233Stability Control...........................................180Principle of Operation......................................180
Starting a Gasoline Engine........................142Automatic Engine Shutdown.........................143Failure to Start.....................................................142Guarding Against Exhaust Fumes................144Important Ventilating Information...............144Starting Your Vehicle.........................................142Stopping the Engine When Your Vehicle isMoving................................................................143Stopping the Engine When Your Vehicle isStationary.........................................................143Starting and Stopping the Engine...........141General Information...........................................141Steering............................................................213Electric Power Steering.....................................213Steering Wheel................................................67Storage Compartments.............................139SunroofSee: Moonroof.......................................................84Sun Visors.........................................................84Illuminated Vanity Mirror...................................84Supplementary Restraints System.........39Principle of Operation........................................39Symbols Glossary.............................................7SYNC™ 3........................................................367General Information..........................................367SYNC™ 3 Troubleshooting.....................450SYNC™ Applications andServices........................................................345911 Assist...............................................................345SYNC Mobile Apps............................................347SYNC™............................................................329General Information.........................................329SYNC™ Troubleshooting.........................359
T
Technical SpecificationsSee: Capacities and Specifications...........306The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................237Tire Care..........................................................285Glossary of Tire Terminology.........................287Information About Uniform Tire QualityGrading.............................................................285Information Contained on the TireSidewall...........................................................288Temperature A B C............................................286Traction AA A B C..............................................286
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Index

Treadwear............................................................286Tire Inflation When PuncturedSee: Tire Sealant and Inflator Kit.................279Tire Pressure Monitoring System...........301Changing Tires With a Tire PressureMonitoring System.......................................302Understanding Your Tire PressureMonitoring System ......................................302Tire Repair KitSee: Tire Sealant and Inflator Kit.................279Tire Sealant and Inflator Kit.....................279First Stage: Reinflating the Tire with SealingCompound and Air........................................281General Information.........................................280Second Stage: Checking TirePressure............................................................283Tips for Use of the Kit......................................280What to do after the Tire has beenSealed...............................................................283What to do when a Tire Is Punctured.........281TiresSee: Wheels and Tires......................................279Towing a Trailer.............................................223Towing Points................................................234Installing the Recovery Hook.........................234Recovery Hook Location.................................234Towing the Vehicle on FourWheels..........................................................223Emergency Towing............................................223Recreational Towing.........................................223Towing..............................................................223Traction Control.............................................179Principle of Operation.......................................179Transmission Code Designation............309Transmission..................................................170TransmissionSee: Transmission..............................................170Transporting the Vehicle...........................233Type Approvals............................................500RF Certification Logos for Tire PressureMonitoring Sensor(s).................................500
U
Under Hood Overview...............................254Unique Driving Characteristics................146Universal Garage Door Opener................132HomeLink Wireless Control System............132
USB Port.........................................................328Using Adaptive Cruise Control................196Automatic Cancellation.................................200Blocked Sensor...................................................201Canceling the Set Speed...............................200Changing the Set Speed................................200Detection Issues.................................................201Following a Vehicle............................................198Following a Vehicle to a CompleteStop....................................................................198Hilly Condition Usage......................................200Overriding the System......................................199Resuming the Set Speed...............................200Setting the Adaptive Cruise Speed..............197Setting the Adaptive Cruise Speed WhenYour Vehicle is Stationary...........................197Setting the Gap Distance................................198Switching Adaptive Cruise ControlOff......................................................................200Switching Adaptive Cruise ControlOn........................................................................197Switching to Normal Cruise Control...........202System Not Available.......................................201Using Cruise Control....................................195Switching Cruise Control Off.........................196Switching Cruise Control On..........................195Using MyKey With Remote StartSystems...........................................................57Using Snow Chains....................................300Using Stability Control................................181Using Summer Tires..................................300Using SYNC™ With Your MediaPlayer............................................................350Accessing Your USB Song Library...............354Bluetooth Devices and SystemSettings............................................................356Connecting Your Digital Media Player to theUSB Port..........................................................350Media Menu Features......................................354Media Voice Commands..................................351USB 2.....................................................................356Voice Commands for Audio Sources..........357Using SYNC™ With Your Phone............333Accessing Features through the PhoneMenu..................................................................338Accessing Your Phone Settings.....................341Bluetooth Devices.............................................342Making Calls........................................................336
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Index

Pairing a Phone for the First Time...............333Pairing Subsequent Phones..........................334Phone Options during an Active Call..........337Phone Voice Commands................................335Receiving Calls....................................................337System Settings.................................................343Text Messaging...................................................339Using Traction Control................................179Switching the System Off................................179System Indicator Lights andMessages..........................................................179Using a Switch.....................................................179Using the Information DisplayControls.............................................................179Using Voice Recognition............................331Audio Voice Commands.................................382Climate Voice Commands.............................383Initiating a Voice Session.................................331Mobile App Voice Commands......................386Navigation Voice Commands.......................385Phone Voice Commands................................383SiriusXM Traffic and Travel Link VoiceCommands.....................................................386System Interaction and Feedback..............332Voice Settings Commands............................387Utilizing the Mediation/ArbitrationProgram (Canada Only)........................238
V
Vehicle Care.....................................................271General Information...........................................271Vehicle Certification Label......................309Vehicle Identification Number...............308Vehicle Storage.............................................27612V Battery............................................................277Body........................................................................276Brakes.....................................................................277Cooling System...................................................277Engine.....................................................................276Fuel System..........................................................277General...................................................................276Miscellaneous......................................................277Removing Vehicle From Storage..................277Tires.........................................................................277VentilationSee: Climate Control..........................................116
VINSee: Vehicle Identification Number...........308Voice Control...................................................69
W
Warning Lamps and Indicators................89Adaptive Cruise Control....................................90Anti-Lock Braking System................................90Battery.....................................................................90Blind Spot Monitor..............................................90Brake System........................................................90Cruise Control.......................................................90Direction Indicator...............................................90Door Ajar.................................................................90EcoSelect................................................................90Electric Park Brake................................................91Engine Oil.................................................................91Engine or Motor Coolant Temperature.........91EV Later....................................................................91EV Now.....................................................................91Fasten Seatbelt.....................................................91Front Airbag.............................................................91Front Fog Lamps...................................................91Grade Assist............................................................91Heads Up Display..................................................91High Beam...............................................................91Hood Ajar.................................................................91Lane Keeping Aid..................................................91Low Fuel Level.......................................................92Low Tire Pressure Warning...............................92Parking Lamps......................................................92Powertrain Fault...................................................92Ready to Drive.......................................................92Service Engine Soon...........................................92Stability Control....................................................93Stability Control Off............................................93Stop Safely.............................................................93Trunk Ajar................................................................93Vehicle Plugged in................................................93Washer Fluid Check.....................................261WashersSee: Cleaning the Exterior................................271See: Wipers and Washers...................................71Waxing..............................................................272Wheels and Tires.........................................279Technical Specifications................................304Windows and Mirrors.....................................81
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Index