2017 FORD FUSION HYBRID service reset

Collision, Damage or Fire Event...............231
Post-Crash Alert System..........................233
Spinout Detection.......................................233
Transporting the Vehicle...........................233
Towing Points................................................234
Customer Assistance
Getting the Services You Need...............235
In California (U.S. Only)............................236
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................237
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................238
Getting Assistance Outside the U.S. andCanada........................................................238
Ordering Additional Owner'sLiterature....................................................239
Reporting Safety Defects (U.S.Only)............................................................240
Reporting Safety Defects (CanadaOnly)............................................................240
Fuses
Fuse Specification Chart..........................242
Changing a Fuse............................................251
Maintenance
General Information...................................253
Opening and Closing the Hood..............253
Under Hood Overview...............................254
Engine Oil Dipstick......................................255
Engine Oil Check..........................................255
Oil Change Indicator Reset......................256
Engine Coolant Check...............................256
Automatic Transmission FluidCheck............................................................261
Brake Fluid Check.........................................261
Washer Fluid Check.....................................261
Changing the 12V Battery..........................261
Checking the Wiper Blades.....................263
Changing the Wiper Blades.....................263
Adjusting the Headlamps........................264
Removing a Headlamp..............................265
Changing a Bulb...........................................267
Bulb Specification Chart..........................268
Changing the Engine Air Filter.................270
Vehicle Care
General Information.....................................271
Cleaning Products.........................................271
Cleaning the Exterior....................................271
Waxing..............................................................272
Cleaning the Engine....................................273
Cleaning the Windows and WiperBlades...........................................................273
Cleaning the Interior....................................274
Cleaning the Instrument Panel andInstrument Cluster Lens........................274
Cleaning Leather Seats..............................275
Repairing Minor Paint Damage...............275
Cleaning the Alloy Wheels........................275
Vehicle Storage.............................................276
Wheels and Tires
Tire Sealant and Inflator Kit.....................279
Tire Care..........................................................285
Using Summer Tires..................................300
Using Snow Chains....................................300
Tire Pressure Monitoring System...........301
Technical Specifications..........................304
Capacities and Specific-ations
Engine Specifications................................306
Motorcraft Parts...........................................307
Vehicle Identification Number...............308
Vehicle Certification Label......................309
Transmission Code Designation...........309
Capacities and Specifications.................310
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Table of Contents

Common Displays
Both Average fuel economy and aninstantaneous fuel economy gauge areincluded in Engage, Empower, MyView (ifselected) and Fuel Economy (shown inHybrid Mode) on the left-hand informationdisplay. They are also included in FuelHistory on the right-hand informationdisplay.
Average Fuel Economy
Average Fuel Economy is continuouslyaveraged since the last reset. You can resetyour average fuel economy by pressing andholding the OK button on thecorresponding steering wheel controls. ForEnergi vehicles both Hybrid and Plug-inPower mode operation will be included inthe calculation.
Note:Average fuel economy cannot bereset in MyView.
Instantaneous Fuel Economy
If your instantaneous fuel economy isgreater than the maximum valuedisplayed, a + sign will be shown next tothe maximum scale number. When yourvehicle is operating on battery power only,EV will display and the gauge fill will showin blue.
INFORMATION MESSAGES
Note:Depending on the vehicle optionsequipped with your vehicle, not all of themessages will display or be available.Certain messages may be abbreviated orshortened depending upon which clustertype you have.
Press the OK button to acknowledge andremove some messages from theinformation display. Other messages willbe removed automatically after a shorttime.
Certain messages need to be confirmedbefore you can access the menus.
Active Park
ActionMessage
The system requires service due to a malfunction. Have thesystem checked by an authorized dealer.Active Park Fault
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Information DisplaysE144636

ActionMessage
The system has disabled the door switches.Switches InhibitedSecurity Mode
There is a system malfunction with the child locks. Contactan authorized dealer as soon as possible.Child Lock MalfunctionService Required
The factory keypad code displays in the information displayafter system resets the keypad.Factory Keypad Code {XX X X X}
Driver Alert
ActionMessage
Stop and rest as soon as it is safe to do so.Driver Alert Warning RestNow
Take a rest soon.Driver Alert Warning RestSuggested
Fuel
ActionMessage
An early reminder of a low fuel condition.Fuel Level Low
The fuel fill inlet may not be properly closed.Check Fuel Fill Inlet
EV functionality is disabled and the engine is running tomaintain fuel freshness. See Fuel Quality (page 154).Fuel Freshness Enginemay run to maintain fuelfreshness
Wait for up to 15 seconds while the fuel system depressurizes.Fuel Door Opening
The fuel system has finished depressurizing and you can beginto refuel.Fuel Door Open
A reminder to close the fuel door.Close Fuel Door
There is an error in attempting to refill your vehicle.Refuel Error See Manual
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Information Displays

Potential station issues
ActionCauseIssues
No action required. This is abroadcast issue.This is poor time alignmentby the radio broadcaster.Echo, stutter, skip or repeatin audio.Increase or decrease inaudio volume.
No action required. Thereception issue may clear upas you continue to drive.
The radio is shifting betweenanalog and digital audio.Sound fading or blending inand out.
No action required. This isnormal behavior. Wait untilthe audio is available.
The digital multicast is notavailable until the HD Radiobroadcast is decoded. Oncedecoded, the audio is avail-able.
There is an audio mutedelay when selecting HD2 orHD3, multicast preset orDirect Tune.
No action required. Thestation is not available inyour current location.
The previously storedmulticast preset or directtune is not available in yourcurrent reception area.
Cannot access HD2 or HD3multicast channel whenrecalling a preset or from adirect tune.
Fill out the station issueform at website listed
below.*
Data service issue by theradio broadcaster.Text information does notmatch currently playingaudio.
Fill out the station issueform at website listed
below.*
Data service issue by theradio broadcaster.There is no text informationshown for currently selectedfrequency.
No action required. This isnormal behavior.Pressing Scan disablesHD2-HD7 channel search.HD2-HD7 stations not foundwhen Scan is pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured underlicense from iBiquity Digital Corp. U.S. andforeign patents. HD Radio and the HD andHD Radio logos are proprietary trademarksof iBiquity Digital Corp. Ford MotorCompany and iBiquity Digital Corp. are notresponsible for the content sent using HDRadio technology. Content may bechanged, added or deleted at any time atthe station owner's discretion.
SATELLITE RADIO (If Equipped)
SIRIUS® broadcasts a variety of music,news, sports, weather, traffic andentertainment satellite radio channels. Formore information and a complete list ofSIRIUS satellite radio channels, visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or call SIRIUSat 1-888-539-7474.
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Audio System

Troubleshooting
ActionConditionMessage
No action required. Thismessage should disappearshortly.
Radio requires more thantwo seconds to produceaudio for the selectedchannel.
Acquiring…
If this message does notclear shortly, or with an igni-tion key cycle, your receivermay have a fault. See anauthorized dealer for service.
There is an internal moduleor system failure present.Satellite antenna fault
SIRIUS system failure
Tune to another channel orchoose another preset.The channel is no longeravailable.Invalid Channel
Contact SIRIUS at 1-888-539-7474 to subscribe tothe channel, or tune toanother channel.
Your subscription does notinclude this channel.Unsubscribed Channel
The signal is blocked. Whenyou move into an open area,the signal should return.
The signal is lost from theSIRIUS satellite or SIRIUStower to your vehicleantenna.
No Signal
No action required. Theprocess may take up tothree minutes.
Update of channelprogramming in progress.Updating…
Contact SIRIUS at 1-888-539-7474 to resolvesubscription issues.
Your satellite service is nolonger available.Questions? Call
1-888-539-7474
Use the channel guide toturn off the Lock or Skipfunction on that station.
All the channels in theselected category are eitherskipped or locked.
None found
Check Channel Guide
No action required.SIRIUS has updated thechannels available for yourvehicle.
Subscription Updated
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Audio System

Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due toholidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•Essential for keeping up with the latestsoftware downloads available forSYNC.
•Access to customer support for anyquestions you may have.
Driving Restrictions
For your safety, certain features arespeed-dependent and restricted when yourvehicle is traveling over 3 mi (5 km).
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
When using SYNC:
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's manual for further information.
•Do not attempt to service or repair thesystem. See an authorized dealer.
Privacy Information
When a cellular phone is connected toSYNC, the system creates a profile withinyour vehicle that is linked to that cellularphone. This profile is created in order tooffer you more cellular features and tooperate more efficiently. Among otherthings, this profile may contain data aboutyour cellular phone book, text messages(read and unread), and call history,including history of calls when your cellularphone was not connected to the system.In addition, if you connect a media device,the system creates and retains an index ofsupported media content. The system alsorecords a short development log ofapproximately 10 minutes of all recentsystem activity. The log profile and othersystem data may be used to improve thesystem and help diagnose any problemsthat may occur.
The cellular profile, media device index,and development log will remain in thevehicle unless you delete them and aregenerally accessible only in the vehiclewhen the cellular phone or media playeris connected. If you no longer plan to usethe system or the vehicle, we recommendyou perform a Master Reset to erase allstored information.
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SYNC™

•Power: Switch the audio system onand off.
•VOL: Control the volume of playingaudio.
•Seek and Tune: se as you normallywould in audio modes.
•Eject: Eject a CD from the audiosystem.
•SOURCE or MEDIA: Press repeatedlyto advance through available mediamodes.
•SOUND: Press to access the Soundmenu where you can adjust sound andother audio settings.
•1-6: Press and hold to store or press toselect an AM, FM or SIRIUS memorypreset. See Audio System (page 314).
•DISP: Switch the display on or off. Youcan also touch the screen to switch thedisplay back on.
•Temperature, fan and climatecontrol buttons: Control thetemperature, fan speed or settings ofthe climate control system. SeeClimate Control (page 116).
911 Assist
WARNINGS
Unless the 911 Assist setting is set onbefore a crash, the system will notdial for help which could delayresponse time, potentially increasing therisk of serious injury or death after acrash.Assist setting is set on before a crash,the system will not dial for help whichcould delay response time, potentiallyincreasing the risk of serious injury or deathafter a crash.
Do not wait for 911 Assist to make anemergency call if you can do ityourself. Dial emergency servicesimmediately to avoid delayed responsetime which could increase the risk ofserious injury or death after a crash. If you
WARNINGS
do not hear 911 Assist within five secondsof the crash, the system or phone may bedamaged or non-functional.Assist to makean emergency call if you can do it yourself.Dial emergency services immediately toavoid delayed response time which couldincrease the risk of serious injury or deathafter a crash. If you do not hear 911 Assistwithin five seconds of the crash, thesystem or phone may be damaged ornon-functional.
Always place your phone in a securelocation in your vehicle so it does notbecome a projectile or get damagedin a crash. Failure to do so may causeserious injury to someone or damage thephone which could prevent 911 Assist fromworking properly.
Note:The SYNC 911 Assist feature must beset on before the incident.
Note:The SYNC 911 Assist feature onlyoperates in the U.S., Canada or in a territoryin which 911 is the emergency number.
Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is switched off and the phone isconnected to SYNC, an icon displays on thestatus bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
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SYNC™ 3

is supported by Android and iPhone and itis available through the App Store andGoogle Play. The MyFord mobile app isavailable through a free download.Services included for four years. Text anddata rates apply to usage.
Updating Your System
You can choose to download the updateonto a USB drive or use Wi-Fi to deliverautomatic updates.
USB Updates
To use the USB update you need to loginto your owner account and visit the SYNCsoftware update page.
Website
owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
The website notifies you if an update isavailable. You can then select to downloadthe update.
You will need an empty USB drive. Pleasecheck the website for minimumrequirements. Once you have inserted theUSB drive into your computer, choose tostart the download. Follow the instructionsprovided to download the files to the USBdrive.
The installation of most files occurs in thebackground, and does not interrupt youruse of the system. Navigation updatescannot be installed in the background,because the files are too large.
To install the update in your vehicle,remove anything that is plugged in the USBports on the media hub and plug in theUSB drive containing the update. Whenthe USB drive is plugged in, the installationshould begin immediately. After asuccessful installation, the update isavailable the next time the vehicle isstarted.
Please refer to the website for any furtheractions.
Updating Over Wi-Fi
To update your System over Wi-Fi yourvehicle must be within the range of a Wi-Fiaccess point. Data rates may apply.
To connect your system to Wi-Fi,select:
Menu Item
Settings
Wi-Fi
You can then select yourWi-Fi network. You mayhave to enter the securitycode if the network issecured. The systemconfirms when it hasconnected to the network.
AvailableWi-FiNetworks
You must also give the system permissionto update automatically. Upon vehicledelivery, the System asks you if you wouldlike to use the automatic update feature.If you agree to automatic updates, you canpress OK to confirm. If this selection doesnot appear upon vehicle delivery you canaccess it through the General Settings. SeeSettings (page 437). You can also performa master reset. See SYNC™ 3Troubleshooting (page 450).
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SYNC™ 3