
Collision, Damage or Fire Event.............230
Post-Crash Alert System...........................232
Spinout Detection........................................232
Transporting the Vehicle...........................232
Towing Points................................................233
Customer Assistance
Getting the Services You Need...............234
In California (U.S. Only).............................235
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................236
Utilizing the Mediation/ArbitrationProgram (Canada Only)........................237
Getting Assistance Outside the U.S. andCanada.........................................................237
Ordering Additional Owner'sLiterature....................................................238
Reporting Safety Defects (U.S.Only).............................................................239
Reporting Safety Defects (CanadaOnly).............................................................239
Fuses
Fuse Specification Chart...........................241
Changing a Fuse..........................................250
Maintenance
General Information...................................252
Opening and Closing the Hood..............252
Under Hood Overview................................253
Engine Oil Dipstick......................................254
Engine Oil Check..........................................254
Oil Change Indicator Reset......................255
Engine Coolant Check...............................256
Automatic Transmission FluidCheck...........................................................260
Brake Fluid Check.......................................260
Washer Fluid Check....................................260
Changing the 12V Battery.........................260
Checking the Wiper Blades......................262
Changing the Wiper Blades.....................262
Adjusting the Headlamps.........................263
Removing a Headlamp.............................264
Changing a Bulb..........................................266
Bulb Specification Chart...........................267
Changing the Engine Air Filter................269
Vehicle Care
General Information...................................270
Cleaning Products.......................................270
Cleaning the Exterior....................................271
Waxing..............................................................272
Cleaning the Engine....................................272
Cleaning the Windows and WiperBlades...........................................................273
Cleaning the Interior....................................273
Cleaning the Instrument Panel andInstrument Cluster Lens........................274
Cleaning Leather Seats..............................274
Repairing Minor Paint Damage...............275
Cleaning the Wheels...................................275
Vehicle Storage.............................................275
Wheels and Tires
Tire Sealant and Inflator Kit.....................278
Tire Care..........................................................284
Using Summer Tires...................................299
Using Snow Chains.....................................299
Tire Pressure Monitoring System..........300
Technical Specifications...........................303
Capacities and Specific-ations
Engine Specifications................................305
Motorcraft Parts..........................................306
Vehicle Identification Number................307
Vehicle Certification Label......................308
Transmission Code Designation...........308
Capacities and Specifications...............309
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Table of Contents

System Errors
If Cross Traffic Alert senses a problem withthe left or right sensor a message willappear in the information display. SeeGeneral Information (page 94).
Switching the System Off and On
You can temporarily switch Cross TrafficAlert off in the information display. SeeGeneral Information (page 94). Whenyou switch Cross Traffic Alert off, you willnot receive alerts and the informationdisplay will display a system off message.
Note:The Cross Traffic Alert switches onwhenever the ignition is switched on andready to provide appropriate alerts whenthe transmission is in reverse (R). CrossTraffic Alert will not remember the lastselected on or off setting.
You can also have Cross Traffic Alertswitched off permanently at an authorizeddealer. Once switched off permanently,the system can only be switched back onat an authorized dealer.
STEERING
Electric Power Steering
WARNINGS
The electric power steering systemhas diagnostic checks thatcontinuously monitor the system. Ifa fault is detected, a message displays inthe information display. Stop your vehicleas soon as it is safe to do so. Switch theignition off. After at least 10 seconds,switch the ignition on and watch theinformation display for a steering systemwarning message. If a steering systemwarning message returns, have the systemchecked by an authorized dealer.
WARNINGS
If the system detects an error, youmay not feel a difference in thesteering, however a serious conditionmay exist. Obtain immediate service froman authorized dealer, failure to do so mayresult in loss of steering control.
Your vehicle has an electric power steeringsystem. There is no fluid reservoir. Nomaintenance is required.
If your vehicle loses electrical power whileyou are driving, electric power steeringassistance is lost. The steering system stilloperates and you can steer your vehiclemanually. Manually steering your vehiclerequires more effort.
Extreme continuous steering may increasethe effort required for you to steer yourvehicle. This increased effort preventsoverheating and permanent damage tothe steering system. You do not lose theability to steer your vehicle manually.Typical steering and driving maneuversallow the system to cool and return tonormal operation.
Steering Tips
If the steering wanders or pulls, check for:
•Correct tire pressures.
•Uneven tire wear.
•Loose or worn suspensioncomponents.
•Loose or worn steering components.
•Improper vehicle alignment.
Note:A high crown in the road or highcrosswinds may also make the steeringseem to wander or pull.
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Driving Aids

AUTOMATIC TRANSMISSION
FLUID CHECK
Note:Transmission fluid should be checkedby an authorized dealer. If required, fluidshould be added by an authorized dealer.
The automatic transmission does not havea transmission fluid dipstick.
Have an authorized dealer check andchange the transmission fluid at thecorrect service interval. Your transmissiondoes not consume fluid. However, the fluidlevel should be checked if the transmissionis not working properly, (i.e., if thetransmission slips or shifts slowly) or if younotice some sign of fluid leakage.
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAXlines are within the normal operating range;there is no need to add fluid. If the fluidlevels are outside of the normal operatingrange, the performance of the systemcould be compromised; seek service fromyour authorized dealer immediately.
WASHER FLUID CHECK
WARNING
If you operate your vehicle intemperatures below 40°F (5°C), usewasher fluid with antifreezeprotection. Failure to use washer fluid withantifreeze protection in cold weather couldresult in impaired windshield vision andincrease the risk of injury or accident.
Add fluid to fill the reservoir if the level islow. Only use a washer fluid that meetsFord specifications. See Capacities andSpecifications (page 305).
State or local regulations on volatileorganic compounds may restrict the useof methanol, a common windshield washerantifreeze additive. Washer fluidscontaining non-methanol antifreezeagents should be used only if they providecold weather protection without damagingthe vehicle’s paint finish, wiper blades orwasher system.
CHANGING THE 12V BATTERY
WARNINGS
Batteries normally produce explosivegases which can cause personalinjury. Therefore, do not allowflames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide correctventilation.
When lifting a plastic-cased battery,excessive pressure on the end wallscould cause acid to flow through thevent caps, resulting in personal injury anddamage to the vehicle or battery. Lift thebattery with a battery carrier or with yourhands on opposite corners.
Keep batteries out of reach ofchildren. Batteries contain sulfuricacid. Avoid contact with skin, eyes orclothing. Shield your eyes when workingnear the battery to protect against possiblesplashing of acid solution. In case of acidcontact with skin or eyes, flushimmediately with water for a minimum of15 minutes and get prompt medicalattention. If acid is swallowed, call aphysician immediately.
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Maintenance

CAPACITIES AND SPECIFICATIONS
Capacities
WARNING
The air conditioning refrigerant system contains refrigerant under high pressure.Only qualified personnel should service the air conditioning refrigerant system.Opening the air conditioning refrigerant system can cause personal injury.
CapacityItem
4.5 qt (4.3 L)Engine oil (with oil filter).
8.9 qt (8.4 L)Hybrid engine coolant.
9.0 qt (8.5 L)Energi engine coolant.
1.1 qt (1 L)Inverter system controller coolant.
Between MIN/MAX on brake fluid reservoirBrake fluid.
5.7 qt (5.4 L)*Automatic transmission fluid.
Fill as requiredWindshield washer fluid.
14.0 gal (53 L)Hybrid fuel tank.
14.0 gal (53 L)Energi fuel tank.
20 oz (0.56 kg)A/C refrigerant.
5.24 fl oz (155 ml)A/C refrigerant compressor oil.
*Approximate dry fill capacity. Actual amount may vary during fluid changes.
Specifications
Materials
SpecificationName
WSS-M2C947-ARecommended motor oil (U.S. and Mexico):Motorcraft SAE 0W-20 Synthetic Blend Motor OilXO-0W20-QSP
WSS-M2C945-ARecommended motor oil (Canada):Motorcraft SAE 5W-20 Super Premium Motor OilCXO-5W20-LSP12
WSS-M2C945-AOptional motor oil (U.S. and Mexico):
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Capacities and Specifications

SpecificationName
Motorcraft SAE 5W-20 Full Synthetic Motor OilXO-5W20-QFS
WSS-M2C945-AOptional motor oil (Canada):Motorcraft SAE 5W-20 Synthetic Motor OilCXO-5W20-LFS12
WSS-M97B44-D2Engine coolant (U.S. and Mexico):Motorcraft Orange Prediluted Antifreeze/CoolantVC-3DIL-B
WSS-M97B44-D2Engine coolant (Canada):Motorcraft Orange Prediluted Antifreeze/CoolantCVC-3DIL-B
WSS-M97B44-D2Inverter coolant (U.S. and Mexico):Motorcraft Orange Prediluted Antifreeze/CoolantVC-3DIL-B
WSS-M97B44-D2Inverter coolant (Canada):Motorcraft Orange Prediluted Antifreeze/CoolantCVC-3DIL-B
WSS-M6C65-A2Brake fluid:Motorcraft DOT 4 Low Viscosity (LV) High PerformanceMotor Vehicle Brake FluidPM-20
WSS-M2C938-AAutomatic transmission fluid (U.S. and Mexico):MERCON LVMotorcraft MERCON LV Automatic Transmission FluidXT-10-QLVC
WSS-M2C938-AAutomatic transmission fluid (Canada):MERCON LVMotorcraft MERCON LV Automatic Transmission FluidCXT-10-LV12
WSS-M14P19-AWindshield washer fluid (U.S. and Mexico):Motorcraft Premium Windshield Wash Concentrate withBitterantZC-32-B2
WSS-M14P19-AWindshield washer fluid (Canada):Motorcraft Premium Quality Windshield Washer FluidCXC-37-(A, B, D, F)
WSS-M17B21-AA/C refrigerant (U.S. and Mexico):R-1234yf RefrigerantHS7Z-19B519-AA
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Capacities and Specifications

Note:Ford recommends using DOT 4 LowViscosity (LV) High Performance Brake Fluidor equivalent meeting WSS-M6C65-A2. Useof any fluid other than the recommendedfluid may cause degraded brakeperformance and not meet the Fordperformance standards. Keep brake fluidclean and dry. Contamination with dirt,water, petroleum products or othermaterials may result in brake systemdamage and possible failure.
Note: Automatic transmissions that requireMERCON LV transmission fluid should onlyuse MERCON LV transmission fluid. Theuse of any other fluid may causetransmission damage.
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Capacities and Specifications

Multi-point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent major
problems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-point inspection
Horn operationBattery performance
Radiator, cooler, heater and A/C hosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires for wear and proper pressure**Fluid levels*; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
Hazard warning system operation
* Brake, coolant recovery reservoir, automatic transmission and window washer**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor (If
Equipped)
Your vehicle is equipped with an IntelligentOil-Life Monitor that determines when youshould change the engine oil based on howyour vehicle is used. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owningyour vehicle and reduces environmentalwaste at the same time.
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Scheduled Maintenance

This means you do not have to rememberto change the oil on a mileage-basedschedule. Your vehicle lets you know whenan oil change is due by displaying amessage in the information display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity ofuse.
When to expect the message prompting you to change your oil
Vehicle use and exampleInterval
Normal
7500-10000 miles(12000-16000 km)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5000-7499 miles(8000-11999 km)
Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme3000-4999 miles(4800-7999 km)Maximum load or towingExtreme hot or cold operation
Normal Maintenance Intervals
At every oil change interval as indicated by the information display.1, 2
Change engine oil and filter.3
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, rotors, hoses and parking brake.
Inspect engine cooling system and motor/electronics cooling system strength andhoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
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Scheduled Maintenance