GENERAL INFORMATION
WARNINGS
Extended idling at high enginespeeds can produce very hightemperatures in the engine andexhaust system, creating the risk of fire orother damage.
Do not park, idle or drive your vehicleon dry grass or other dry groundcover. The emission system heats upthe engine compartment and exhaustsystem, creating the risk of fire.
Do not start the vehicle in a closedgarage or in other enclosed areas.Exhaust fumes can be toxic. Alwaysopen the garage door before you start thevehicle.
If you smell exhaust fumes insideyour vehicle, have your vehiclechecked by an authorized dealerimmediately. Do not drive your vehicle ifyou smell exhaust fumes.
If you disconnect the battery, your vehiclemay exhibit some unusual drivingcharacteristics for approximately 5 mi(8 km) after you reconnect it. This isbecause the engine management systemmust realign itself with the engine. You candisregard any unusual drivingcharacteristics during this period.
The powertrain control system meets allCanadian interference-causing equipmentstandard requirements regulating theimpulse electrical field or radio noise.
When you start your vehicle, avoid pressingthe accelerator pedal until the ready todrive indicator illuminates. Only use theaccelerator pedal when you have difficultystarting your vehicle.
KEYLESS STARTING
Note:The system may not function if thepassive key is close to metal objects orelectronic devices, for example keys or a cellphone.
Note:A valid passive key must be locatedinside your vehicle to switch the ignition onand start your vehicle.
Ignition Modes
The keyless starting system has threemodes:
Off: Turns the ignition off.
•Without applying the brake pedal,press and release the button oncewhen the ignition is in the on mode, orwhen your vehicle is running but is notmoving.
On: All electrical circuits are operationaland the warning lamps and indicatorsilluminate.
•Without applying the brake pedal,press and release the button once.
Start: Starts your vehicle. The engine maynot start when your vehicle starts.
•Press the brake pedal, and then pressthe button for any length of time. Anindicator light on the button illuminateswhen the ignition is on and when yourvehicle starts.
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Starting and Stopping the EngineE144447
STARTING A GASOLINE
ENGINE
When you start the engine, the idle speedincreases. This helps to warm up theengine. If the engine idle speed does notslow down automatically, have yourvehicle checked by an authorized dealer.
Note: You can crank the engine for a totalof 60 seconds without the engine startingbefore the starting system temporarilydisables. The 60 seconds does not have tobe all at once. For example, if you crank theengine three times for 20 seconds eachtime, without the engine starting, youreached the 60-second time limit. Amessage appears in the information displayalerting you that you exceeded the crankingtime. You cannot attempt to start theengine for at least 15 minutes. After 15minutes, you are limited to a 15-secondengine cranking time. You need to wait 60minutes before you can crank the engine for60 seconds again.
Before starting your vehicle, check thefollowing:
•Make sure all occupants have fastenedtheir seatbelts.
•Make sure the headlamps andelectrical accessories are off.
•Make sure the parking brake is on.
•Make sure the transmission is in park(P).
Starting Your Vehicle
Note: Do not touch the accelerator pedal.
Note:You must have your intelligent accesskey in your vehicle to shift the transmissionout of park (P).
Note:The green ready indicator illuminatesletting you know that the vehicle is readyfor driving. Since your vehicle is equippedwith a silent key start, the engine may notstart at the time of the vehicle start. SeeHybrid Vehicle Operation (page 146).
1. Fully depress the brake pedal.
2. Briefly press the push button ignitionswitch.
Failure to Start
The system does not function if:
•The key frequencies are jammed.
•The key battery has no charge.
If you are unable to start your vehicle, dothe following:
1. Remove the key blade from thetransmitter.
2. Remove the rubber covering (A) fromthe cup holder. With the buttons facingupward and the unlock button facingthe front of your vehicle, place the firstintelligent access key into the backupslot (B).
3. Press the push button ignition switch.
If you cannot start the engine after threeattempts, wait 10 seconds and follow thisprocedure:
1. Apply the parking brake.
2. Fully depress the brake pedal.
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3. Shift into park (P).
4. Fully press the accelerator pedal.
5. Briefly press the push button ignitionswitch.
Fast Restart
The fast restart feature allows you torestart your vehicle within 20 seconds ofswitching it off, even if it does not detecta valid passive key.
Within 20 seconds of switching the engineoff, press the brake pedal and press thepush button ignition switch. After 20seconds, you can no longer start yourvehicle if it does not detect a valid passivekey.
Once your vehicle starts, it remains runninguntil you press the push button ignitionswitch, even if your vehicle does not detecta valid passive key. If you open and closea door while your vehicle is running, thesystem searches for a valid passive key.After 20 seconds, you can no longer startyour vehicle if it does not detect a validpassive key.
Automatic Engine Shutdown
This feature automatically shuts downyour vehicle if it has been idling for anextended period. The ignition also turns offto save battery power. Before your vehicleshuts down, a message appears in theinformation display showing a timercounting down. If you do not intervenewithin 30 seconds, your vehicle shutsdown. Another message appears in theinformation display to inform you that yourvehicle has shut down to save fuel. Startyour vehicle as normal.
Automatic Engine Shutdown Override
Note: You cannot permanently switch offthe automatic shutdown. When you switchit off temporarily, it turns on at the nextignition cycle.
You can stop the shutdown, or reset thetimer, at any point before the 30-secondcountdown has expired by doing any of thefollowing:
•Interacting with your vehicle, forexample pressing the brake oraccelerator pedal.
•You can temporarily switch off theshutdown any time the ignition is onusing the information display. SeeInformation Displays (page 94).
•During the countdown beforeshutdown, you are prompted to pressOK or RESET (depending on your typeof information display) to temporarilyswitch the feature off (for the currentignition cycle only).
Stopping the Engine When YourVehicle is Stationary
Note:The ignition, all electrical circuits andall warning lamps and indicators will beturned off.
Note:If your vehicle is left running for 30minutes without any interaction, itautomatically shuts down.
1. Apply the parking brake.
2. Shift into park (P).
3. Briefly press the push button ignitionswitch.
Stopping the Engine When YourVehicle is Moving
WARNING
Switching off the engine when thevehicle is still moving will result in aloss of brake and steering assistance.The steering will not lock, but higher effortwill be required. When the ignition isswitched off, some electrical circuits,including air bags, warning lamps andindicators may also be off. If the ignitionwas turned off accidentally, you can shiftinto neutral (N) and re-start the engine.
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Starting and Stopping the Engine
1.Shift into neutral and use the brakes tobring your vehicle to a safe stop.
2. When your vehicle has stopped, shiftinto park (P).
3. Apply the parking brake.
4.Press and hold the push button ignitionswitch, or press it three times withintwo seconds.
Guarding Against Exhaust Fumes
WARNING
If you smell exhaust fumes insideyour vehicle, have your vehiclechecked by your authorized dealerimmediately. Do not drive your vehicle ifyou smell exhaust fumes. Carbonmonoxide is present in exhaust fumes.Take precautions to avoid its dangerouseffects.
Important Ventilating Information
If you stop your vehicle and then leave theengine idling for long periods, werecommend that you do one of thefollowing:
•Open the windows at least 1 in (3 cm).
•Set your climate control to outside air.
ENGINE BLOCK HEATER (If
Equipped)
WARNINGS
Failure to follow engine block heaterinstructions could result in propertydamage or serious personal injury.
Do not use your heater withungrounded electrical systems ortwo-pronged adapters. There is a riskof electrical shock.
Note:The heater is most effective whenoutdoor temperatures are below 0°F(-18°C).
The heater acts as a starting aid bywarming the engine coolant. This allowsthe climate control system to respondquickly. The equipment includes a heaterelement (installed in the engine block) anda wire harness. You can connect thesystem to a grounded 120-volt ACelectrical source.
We recommend that you do the followingfor a safe and correct operation:
•Use a 16-gauge outdoor extension cordthat is product certified byUnderwriter’s Laboratory (UL) orCanadian Standards Association(CSA). This extension cord must besuitable for use outdoors, in coldtemperatures, and be clearly markedSuitable for Use with OutdoorAppliances. Do not use an indoorextension cord outdoors. This couldresult in an electric shock or become afire hazard.
•Use as short an extension cord aspossible.
•Do not use multiple extension cords.
•Make sure that when in operation, theextension cord plug and heater cordplug connections are free and clear ofwater. This could cause an electricshock or fire.
•Make sure your vehicle is parked in aclean area, clear of combustibles.
•Make sure the heater, heater cord andextension cord are firmly connected.
•Check for heat anywhere in theelectrical hookup once the system hasbeen operating for approximately 30minutes.
•Make sure the heater system ischecked for proper operation beforewinter.
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Starting and Stopping the Engine
HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS
AnswerQuestion
The high voltage battery is electrically isol-ated from the rest of the vehicle when thekey is off. When you switch the key on, highvoltage contactors inside the battery areclosed to make the electricity available tothe motor and generator and enable thevehicle to drive. The clicks are the sound ofthese contactors as they close and openduring start up and shut down.
What are the series of clicks from the cargoarea when I first turn the key in the ignition?
The vehicle's computer will determine if anengine start is required at key-on. Silent keystart will start the engine if it is necessaryfor cabin heating, windshield defrost, or ifthe outside temperature is low. (For C-MAXEnergi vehicles, the engine may not berequired to operate these functions.)
Why does the engine sometimes start atkey-on?
There are several reasons the engine stayson for an extended amount of time whenyou first start it. One common reason is tomake sure that the emissions componentsare warm enough to minimize tailpipeemissions. As the climate gets cooler, thisengine-on time is extended.
Why does it take a long time before theengine shuts down?
The engine is required to turn on above thisspeed to protect the transmission hard-ware.
Why does my engine never shut downabove 85 mph (137 km/h)
In order to make sure that the climatecontrol system can begin heating the cabinor defrosting the windshield as soon as adriver requests it, the engine coolanttemperature has to be kept sufficiently hot.Keeping the engine on is required to main-tain the correct coolant temperature.
Why does my engine stay on when it isextremely cold outside?
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Unique Driving Characteristics
During fuel freshness mode:
•The information display will indicatefuel freshness mode is active.
•The vehicle will only run in hybrid mode.EV Now mode will not be available.
•Most of the plug-in power will bestored until fuel freshness mode iscompleted.
Note:EV Now mode resumes when lessthan 1.2 gal (4.5 L) of fuel remains in the fueltank.
Note:When the fuel level is less thanone-quarter full, refueling your vehicle willend fuel freshness mode.
Note:We recommend you use a fuelstabilizer if you use less than a full tank offuel during an 18-month period.
FUEL FILLER FUNNEL
LOCATION
The fuel filler funnel is located under theluggage compartment floor covering.
RUNNING OUT OF FUEL
Running out of fuel can cause damage notcovered by the vehicle Warranty.
If your vehicle runs out of fuel:
•Add a minimum of 1.3 gal (5 L) of fuelto restart the engine. If your vehicle isout of fuel and on a steep slope, morefuel may be required.
•You may need to switch the ignitionfrom off to on several times afterrefueling to allow the fuel system topump the fuel from the tank to theengine. When restarting, cranking timetakes a few seconds longer thannormal.
Filling a Portable Fuel Container
Use the following guidelines to avoidelectrostatic charge build-up, which canproduce a spark, when filling anungrounded fuel container:
•Only use an approved fuel container totransfer fuel to your vehicle. Place thecontainer on the ground when filling it.
•Do not fill a fuel container when it isinside your vehicle (including the cargoarea).
•Keep the fuel pump nozzle in contactwith the fuel container when filling it.
•Do not use a device that holds the fuelpump nozzle lever in the fill position.
Adding Fuel From a Portable FuelContainer
WARNINGS
Do not insert the nozzle of a fuelcontainer or an aftermarket funnelinto the fuel system filler neck. Thismay damage the fuel system filler neck orits seal and cause fuel to run onto theground.
Do not try to pry open or push openthe capless fuel system with foreignobjects. This could damage the fuelsystem and its seal and cause injury to youor others.
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1. When you stop your vehicle, shift intopark (P) or neutral (N) and switch theignition off.
2. Press the button on the driver door toopen the fuel filler door. The fuel fillerdoor can take up to 15 seconds to openbefore you can insert a fuel filler nozzle.
3. Insert the fuel pump nozzle up to thefirst notch on the nozzle A. Keep itresting on the cover of the fuel tankfiller pipe opening.
4. Hold the fuel pump nozzle in positionB when refueling. Holding the fuelnozzle in position A can affect the flowof fuel and shut off the fuel nozzlebefore the fuel tank is full.
5. Operate the fuel pump nozzle withinthe area shown.
6.Slightly raise the fuel pump nozzle andthen slowly remove it.
7. Fully close the fuel tank filler door.
Note:To close the fuel filler door, press thecenter rear edge of the fuel filler door andthen release.
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You must complete the refueling processwithin 20 minutes. If 20 minutes elapses,you must press the button on the driverdoor again. Fuel pump nozzle automaticshut off may occur if you do not press thebutton on the driver door.
System Warnings
If the fuel filler door fails to open, aninformation message appears in theinformation display.
Description and ActionMessage
A warning message appearsin the information displaywhen the fuel system failsto depressurize or the fuelfiller door fails to open. Youmay have to use the fuelfiller door manual overridelever.
RefuelError SeeManual
If the information message appears, do thefollowing:
1. Check the fuel filler door for anythingthat may be obstructing its movement,for example ice or snow.
2. Remove any obstruction from the fuelfiller door.
3. Press the button on the driver door toopen the fuel filler door.
4. If the fuel filler door fails to open andthe information message remains inthe information display, use the fuelfiller door manual override lever.
Fuel Filler Door Manual OverrideLever
The manual override lever is in the luggagecompartment on the left-hand side.
Note:The transmission must be in park (P)or neutral (N).
When using the manual override lever dothe following:
1. Switch the ignition on.
2. Pull the manual override lever.
3. Switch the ignition off.
4. Complete the refueling process within20 minutes.
FUEL CONSUMPTION
The advertised capacity is the maximumamount of fuel that you can add to the fueltank after running out of fuel. Included inthe advertised capacity is an emptyreserve. The empty reserve is anunspecified amount of fuel that remainsin the fuel tank when the fuel gaugeindicates empty.
Note:The amount of fuel in the emptyreserve varies and should not be relied uponto increase driving range.
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