Less Cost to Properly Maintain YourVehicle
Ford Protect Extended Service Plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc.
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine Belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment.
•Cabin air filter replacement every20,000 mi (32,000 km) (electricvehicles only).
Interest Free Finance Options
Just a 10% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford ProtectExtended Service Plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect ExtendedService Plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford ProtectExtended Service Plan. Ford ProtectExtended Service Plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect ExtendedService Plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect ExtendedService Plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect Extended Service Plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside ofCanada, the United States and Mexico arenot eligible for Ford Protect ExtendedService Plan coverage.
This information is subject to change. Formore information; visit your local Ford ofCanada dealer or www.ford.ca to find theFord Protect Extended Service Plan thatis right for you.
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Ford Protect
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is aviable way to change fluid for many vehiclesub-systems during scheduledmaintenance. It is critical that systems areflushed only with new fluid that is the sameas that required to fill and operate the
system or using a Ford-approved flushingchemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Check Every 12 Months
Inspect the engine oil filter for signs ofdamage such as rust, paint blistering,scratches or dents. If any of theseconditions are present, replace the filter.See Normal Scheduled Maintenance(page 470).
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Scheduled Maintenance
Multi-point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent major
problems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
Multi-point inspection
Horn operationBattery performance
Radiator, cooler, heater and A/C hosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires for wear and proper pressure**Fluid levels*; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
Hazard warning system operation
* Brake, coolant recovery reservoir, automatic transmission and window washer**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor (If
Equipped)
Your vehicle is equipped with an IntelligentOil-Life Monitor that determines when youshould change the engine oil based on howyour vehicle is used. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owningyour vehicle and reduces environmentalwaste at the same time.
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Scheduled Maintenance
This means you do not have to rememberto change the oil on a mileage-basedschedule. Your vehicle lets you know whenan oil change is due by displaying amessage in the information display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity ofuse.
When to expect the message prompting you to change your oil
Vehicle use and exampleInterval
Normal
7500-10000 miles(12000-16000 km)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5000-7499 miles(8000-11999 km)
Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme3000-4999 miles(4800-7999 km)Maximum load or towingExtreme hot or cold operation
Normal Maintenance Intervals
At every oil change interval as indicated by the information display.1, 2
Change engine oil and filter.3
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, rotors, hoses and parking brake.
Inspect engine cooling system and motor/electronics cooling system strength andhoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
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Scheduled Maintenance
A
A/CSee: Climate Control..........................................116About This Manual...........................................7ABSSee: Brakes............................................................174ABS driving hintsSee: Hints on Driving With Anti-LockBrakes.................................................................175Accessories.....................................................461Exterior Style........................................................461Interior Style.........................................................461Lifestyle..................................................................461Peace of Mind......................................................461AccessoriesSee: Replacement PartsRecommendation............................................12ACCSee: Using Adaptive Cruise Control............196Active Park Assist.........................................186Deactivating the Active Park AssistFeature..............................................................190Parallel Parking, Perpendicular Parking,Parallel Park Out Assist..............................186Troubleshooting the System...........................191Adjusting the Headlamps.........................263Horizontal Aim Adjustment...........................264Vertical Aim Adjustment.................................263Adjusting the Steering Wheel....................67Power Tilt and Telescope SteeringColumn................................................................67Airbag Disposal...............................................47Air ConditioningSee: Climate Control..........................................116Air FilterSee: Changing the Engine Air Filter............269AlarmSee: Anti-Theft Alarm........................................66Ambient Lighting...........................................80Anti-Theft Alarm............................................66Arming the Alarm................................................66Disarming the Alarm...........................................66Appendices....................................................485Apps.................................................................434..................................................................................434SiriusXM Traffic and Travel Link...................435
Audible Warnings and Indicators.............93Headlamps On Warning Chime......................93Keyless Warning Alert.........................................93Parking Brake On Warning Chime..................93Audio Control..................................................68MODE.......................................................................69Seek, Next or Previous.......................................69Audio System.................................................313General Information..........................................313Audio Unit - Vehicles With: AM/FM/CD/SYNC/Satellite Radio..............................319Audio Unit - Vehicles With: AM/FM/CD....................................................................318Audio Unit - Vehicles With: Sony AM/FM/CD............................................................314Menu Structure....................................................315Autolamps.........................................................74Windshield Wiper ActivatedHeadlamps.........................................................74Automatic Climate Control - VehiclesWith: Sony Audio System........................116Automatic Climate Control - VehiclesWithout: Sony Audio System.................118Automatic High Beam Control..................76Activating the System.........................................77Manually Overriding the System.....................77Automatic Transmission............................170Brake-Shift Interlock Override........................172If Your Vehicle Gets Stuck In Mud orSnow...................................................................172Understanding the Shift Positions of YourAutomatic Transmission.............................170Automatic Transmission FluidCheck............................................................260Autowipers.........................................................71Autowipers Settings............................................72Auxiliary Power Points.................................137110 Volt AC Power Point....................................13712 Volt DC Power Point......................................137Locations................................................................137
B
BatterySee: Changing the 12V Battery.....................260Blind Spot Information System.............208Switching the System Off and On...............210System Errors.......................................................210
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Index
Using the System..............................................209Bonnet LockSee: Opening and Closing the Hood..........252Booster Seats..................................................25Types of Booster Seats......................................26Brake Fluid Check.......................................260Brakes................................................................174General Information...........................................174Breaking-In.....................................................223Bulb Specification Chart...........................267
C
Cabin Air Filter.................................................121California Proposition 65..............................11Capacities and Specifications...............309Specifications.....................................................309Car WashSee: Cleaning the Exterior................................271Center Console..............................................139Center Console with Rotary Control...........139Changing a Bulb..........................................266Headlamp............................................................266LED Lamps...........................................................266License Plate Lamp...........................................267Reversing Lamp.................................................266Changing a Fuse..........................................250Fuses......................................................................250Changing the 12V Battery.........................260Changing the Engine Air Filter................269Changing the Wiper Blades.....................262Charging the High Voltage Battery........164Energi Vehicles....................................................164Checking MyKey System Status...............56MyKey Distance....................................................56Number of Admin Keys......................................56Number of MyKeys..............................................56Checking the Wiper Blades......................262Child Restraint and SeatbeltMaintenance..................................................37Child Restraint Positioning..........................27Child Safety.......................................................16General Information.............................................16Child Safety Locks.........................................28Left-Hand Side......................................................29Right-Hand Side...................................................29Cleaning Leather Seats..............................274Cleaning Products.......................................270
Cleaning the Engine....................................272Cleaning the Exterior....................................271Exterior Chrome Parts.......................................271Exterior Plastic Parts..........................................271Stripes or Graphics.............................................271Underbody............................................................272Under Hood..........................................................272Cleaning the Instrument Panel andInstrument Cluster Lens.........................274Cleaning the Interior....................................273Cleaning the Wheels...................................275Cleaning the Windows and WiperBlades............................................................273Clearing All MyKeys.......................................56Climate............................................................396Climate Control..............................................116Climate Controlled Seats..........................130Cooled Seats........................................................130Collision, Damage or Fire Event.............230Guidance for Ford Motor Company Electricand Hybrid-Electric Vehicles EquippedWith High Voltage Batteries.....................230Coolant CheckSee: Engine Coolant Check............................256Crash Sensors and Airbag Indicator.......46Creating a MyKey............................................55Programming or Changing ConfigurableSettings...............................................................56Cross Traffic Alert.........................................210False Alerts............................................................212Switching the System Off and On................213System Errors.......................................................213System Lights, Messages and AudibleAlerts...................................................................212System Limitations............................................212Using the System...............................................210Cruise Control.................................................69Principle of Operation.......................................195Type 1........................................................................69Type 2.......................................................................69Cruise controlSee: Using Cruise Control................................195Customer Assistance.................................234
D
Data Recording..................................................9Event Data Recording..........................................10
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Index
Using SYNC™ With Your Phone.............331Accessing Features through the PhoneMenu..................................................................336Accessing Your Phone Settings...................339Bluetooth Devices.............................................340Making Calls........................................................335Pairing a Phone for the First Time...............332Pairing Subsequent Phones..........................333Phone Options during an Active Call.........335Phone Voice Commands................................333Receiving Calls....................................................335System Settings..................................................341Text Messaging...................................................337Using Traction Control................................179Switching the System Off................................179System Indicator Lights andMessages..........................................................179Using a Switch.....................................................179Using the Information DisplayControls.............................................................179Using Voice Recognition...........................329Audio Voice Commands.................................380Climate Voice Commands..............................381Initiating a Voice Session................................329Mobile App Voice Commands......................383Navigation Voice Commands.......................382Phone Voice Commands.................................381SiriusXM Traffic and Travel Link VoiceCommands.....................................................384System Interaction and Feedback..............330Voice Settings Commands............................384Utilizing the Mediation/ArbitrationProgram (Canada Only).........................237
V
Vehicle Care...................................................270General Information.........................................270Vehicle Certification Label......................308Vehicle Identification Number................307Vehicle Storage.............................................27512V Battery............................................................276Body........................................................................276Brakes.....................................................................277Cooling System...................................................276Engine.....................................................................276Fuel System..........................................................276General...................................................................276
Miscellaneous......................................................277Removing Vehicle From Storage..................277Tires.........................................................................277VentilationSee: Climate Control..........................................116VINSee: Vehicle Identification Number............307Voice Control...................................................69
W
Warning Lamps and Indicators................89Adaptive Cruise Control....................................90Anti-Lock Braking System................................90Battery.....................................................................90Blind Spot Monitor..............................................90Brake System........................................................90Cruise Control.......................................................90Direction Indicator...............................................90Door Ajar.................................................................90EcoSelect................................................................90Electric Park Brake................................................91Engine Oil.................................................................91Engine or Motor Coolant Temperature.........91EV Later....................................................................91EV Now.....................................................................91Fasten Seatbelt.....................................................91Front Airbag.............................................................91Front Fog Lamps...................................................91Grade Assist............................................................91Heads Up Display..................................................91High Beam...............................................................91Hood Ajar.................................................................91Lane Keeping Aid..................................................91Low Fuel Level.......................................................92Low Tire Pressure Warning...............................92Parking Lamps......................................................92Powertrain Fault...................................................92Ready to Drive.......................................................92Service Engine Soon...........................................92Stability Control....................................................93Stability Control Off............................................93Stop Safely.............................................................93Trunk Ajar................................................................93Vehicle Plugged in................................................93Washer Fluid Check....................................260
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Index