Using Traction Control.................................121
Stability Control
Principle of Operation.................................122
Using Stability Control................................123
Parking Aids
Principle of Operation.................................124
Rear Parking Aid
............................................124
Rear View Camera
........................................125
Cruise Control
Principle of Operation.................................129
Using Cruise Control
....................................129
Driving Aids
Steering.............................................................131
Load Carrying
Rear Under Floor Storage..........................132
Load Limit........................................................132
Towing
Towing a Trailer.............................................138
Transporting the Vehicle............................138
Towing the Vehicle on Four Wheels......138
Driving Hints
Breaking-In.....................................................140
Cold Weather Precautions.......................140
Driving Through Water
...............................140
Floor Mats
.......................................................140
Roadside Emergencies
Roadside Assistance...................................142
Hazard Flashers
............................................143
Jump Starting the Vehicle.........................143
Collision, Damage or Fire Event..............145
Post-Crash Alert System...........................146 Customer Assistance
Getting the Services You Need................147
In California (U.S. Only).............................148
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)......................149
Utilizing the Mediation/Arbitration Program (Canada Only)
........................150
Getting Assistance Outside the U.S. and Canada.........................................................150
Ordering Additional Owner's Literature......................................................151
Reporting Safety Defects (U.S. Only)..............................................................152
Reporting Safety Defects (Canada Only)..............................................................152
Fuses
Fuse Specification Chart...........................154
Changing a Fuse
...........................................164
Maintenance
General Information
....................................166
Opening and Closing the Hood...............167
Under Hood Overview
................................168
Coolant Check
...............................................168
Brake Fluid Check.........................................170
Washer Fluid Check.......................................171
Changing the 12V Battery............................171
Checking the Wiper Blades.......................172
Changing the Front Wiper Blades...........173
Changing the Rear Wiper Blades............174
Adjusting the Headlamps..........................174
Removing a Headlamp...............................175
Changing a Bulb............................................176
Bulb Specification Chart
............................178
Vehicle Care
General Information....................................180
Cleaning Products.......................................180
Cleaning the Exterior
....................................181
Waxing..............................................................182
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Cleaning the Engine.....................................182
Cleaning the Windows and Wiper
Blades...........................................................183
Cleaning the Interior....................................183
Cleaning the Instrument Panel and Instrument Cluster Lens........................184
Cleaning Leather Seats
..............................184
Repairing Minor Paint Damage...............185
Cleaning the Wheels...................................185
Vehicle Storage
.............................................185
Wheels and Tires
Tire Sealant and Inflator Kit.....................188
Tire Care...........................................................194
Using Snow Chains....................................209
Tire Pressure Monitoring System..........209
Changing a Road Wheel
.............................213
Lug Nuts...........................................................214
Capacities and Specific- ations
Motorcraft Parts
............................................215
Vehicle Identification Number.................216
Vehicle Certification Label.........................217
Transmission Code Designation
..............217
Capacities and Specifications
.................218
Audio System
General Information...................................220
Audio Unit - Vehicles With: Sony Audio System..........................................................221
Media Hub......................................................223
SYNC™ 3
General Information...................................224
Home Screen
.................................................235
Using Voice Recognition...........................236
Entertainment...............................................242
Phone...............................................................252
Navigation.......................................................257 Electric Vehicle Information....................266
Apps
.................................................................285
Settings
............................................................287
SYNC™ 3 Troubleshooting......................299
Accessories
Accessories.....................................................312
Ford Protect
Ford Protect....................................................314
Scheduled Maintenance
General Maintenance Information
........316
Normal Scheduled Maintenance...........319
Scheduled Maintenance Record...........320
Appendices
End User License Agreement
.................330
Type Approvals............................................354
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Table of Contents
WINDSHIELD WIPERS
Note:
Fully defrost the windshield before
you switch the windshield wipers on.
Note: Make sure you switch the windshield
wipers and vehicle power off before using
an automatic car wash.
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. See Checking the Wiper
Blades (page 172). If that does not resolve
the issue, install new wiper blades. See
Changing the Front Wiper Blades
(page
173).
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washers before wiping a dry
windshield.
Note: When wiping on dry glass, the wipers
may switch to the next lower operating
mode (low-speed or intermittent). The
previous operation mode may resume after
the windshield becomes wet again. Single wipe.
A
Intermittent wipe.
B
Normal wipe.
C
High-speed wipe.
D Note:
Move to position
O marked on the
wiper lever to switch off.
Intermittent Wipe Short-wipe interval.
A
Intermittent wipe.
B
Long-wipe interval.
C
Push the wiper lever up to switch the
wipers on, and then use the rotary control
to adjust the intermittent wipe interval.
Speed Dependent Wipers (If Equipped)
When your vehicle speed increases, the
interval between wipes decreases.
WINDSHIELD WASHERS
Note: Do not operate the washers when
the washer reservoir is empty. This may
cause the washer pump to overheat.
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Your vehicle is fitted with a Motorcraft
maintenance-free battery which normally
does not require additional water.
Note:
After cleaning or replacing the
battery, make sure you reinstall the battery
cover or shield.
When a battery replacement is required,
you must use a recommended
replacement battery that matches the
electrical requirements of the vehicle.
Note: Contact an authorized dealer for low
voltage battery access, testing or
replacement.
To make sure the battery management
system works correctly, do not connect an
electrical device ground connection
directly to the low voltage battery negative
post. This can cause inaccurate
measurements of the battery condition
and potential incorrect system operation.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect the low voltage battery performance
and durability. This may also affect the
performance of other electrical systems in
the vehicle.
For longer, trouble-free operation, keep the
top of the battery clean and dry.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
A computer electronically controls your
vehicle. The power of the low voltage
battery maintains the memory of some
settings, for example, clock setting or radio
presets. When the low voltage battery is
disconnected and then connected, these
settings erase.
To restore the settings, do the following:
1. Apply the parking brake.
2. Shift into park (P) or neutral (N). 3. Switch off all accessories.
4. Press the brake pedal and start your
vehicle.
5. Reset the clock.
6. Reset the bounce-back feature. See Power Windows (page 71).
7. Reset the radio station presets. See Audio System
(page 220).
Make sure that you dispose of old batteries
in an environmentally friendly way. Seek
advice from your local authority about
recycling old batteries.
If storing your vehicle for more than 30
days without recharging the battery, we
recommend that you disconnect the
battery cables to maintain battery charge
for quick starting.
CHECKING THE WIPER
BLADES Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
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CHANGING THE FRONT WIPER
BLADES
Note:
If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. If that does not resolve the
issue, install new wiper blades.
Service Position Set the windshield wipers in the service
position to change the wiper blades. The
windshield wipers return to the starting
position when you switch the ignition on.
Note:
You can use the service position in
winter to provide easier access to the wiper
blades for freeing them from snow and ice.
Make sure the windshield is free from snow
and ice before you switch the ignition on.
1. Switch the ignition on. 2. Switch the ignition off and press and
hold the wiper lever in position A within
three seconds.
3. Release the wiper lever when the windshield wipers reach the service
position.
Note: You can also move the wiper arms
to the service position manually when the
ignition is off. Do not move the wiper arms
to the service position manually when the
ignition is on. The wiper arms lock when you
switch the ignition on.
Changing the Windshield Wiper
Blades
Note: Do not hold the wiper blade when
lifting the wiper arm. 1. Lift the wiper arm and then press the
wiper blade locking buttons together.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
2. Slightly rotate the wiper blade.
3. Remove the wiper blade.
4. To install, reverse the removal procedure.
Note: Make sure that the wiper blade locks
into place.
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1 2
CHANGING THE REAR WIPER
BLADES
Note:
Do not hold the wiper blade when
lifting the wiper arm.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
1. Lift the wiper arm. 2. Slightly rotate the wiper blade.
3. Disengage the wiper blade from the
wiper arm.
4. Remove the wiper blade.
5. Install in the reverse order.
Note: Make sure that the wiper blade locks
into place.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
If your vehicle has been involved in a crash,
have the aim of the headlamp beam
checked by an authorized dealer. Headlamp Aiming Target
8 ft (2.4 m)
A
Ground to the center of the
headlamp low beam bulb
B
25 ft (7.6 m)
C
Horizontal reference line
D
Vertical Aim Adjustment Procedure
1. Park your vehicle on level ground approximately 25 ft (7.6 m) from a wall
or screen.
2. Measure the distance from the ground
to the center of the headlamp low
beam bulb and mark an
8 ft (2.4 m)
long horizontal reference line on the
wall or screen at this height.
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•
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines. CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle
’s safety belts,
as these actions may weaken the
belt webbing. On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
collision. For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Vehicle Care
Less Cost to Properly Maintain Your
Vehicle
Ford Protect Extended Service Plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
Extended Service Plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect Extended
Service Plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
Extended Service Plan. Ford Protect
Extended Service Plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect Extended
Service Plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect Extended
Service Plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect Extended Service Plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect Extended
Service Plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect Extended Service Plan that
is right for you.
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Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Ford Protect