Less Cost to Properly Maintain Your
Vehicle
Ford Protect Extended Service Plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
Extended Service Plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect Extended
Service Plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
Extended Service Plan. Ford Protect
Extended Service Plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect Extended
Service Plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect Extended
Service Plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect Extended Service Plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect Extended
Service Plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect Extended Service Plan that
is right for you.
315
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Ford Protect
Check every six months
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Radiator, cooler, heater and air conditioning hoses
Battery performance
Suspension components for leaks ordamage
Exterior lamps and hazard warning system
operation
Steering and linkage
Fluid levels *
; fill if necessary
Tires for wear and proper pressure **
For oil and fluid leaks
Windshield for cracks, chips or pits
Half-shaft dust boots
Washer spray and wiper operation
Horn operation
* Brake, coolant recovery reservoir and window washer.
** Your vehicle is equipped with a temporary mobility kit; check the tire sealant expiration
Use By date on the canister. Replace as needed.
318
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Scheduled Maintenance
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED MAINTENANCE Normal scheduled maintenance
*
Rotate tires, inspect tire wear and measure tread depth.
Every 12 months or
10,000 mi (16,000 km).
Perform multi-point inspection (recommended).
Inspect brake pads, shoes, rotors, drums, brake linings,
hoses and parking brake.
Inspect cooling system level, strength and hoses.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-
rod ends.
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
* Do not exceed one year or
10,000 mi
(16,000 km) between service intervals. Other maintenance items
Replace cabin air filter.
Every
20,000 mi
(32,000 km) *
Change coolant and coolant filter.
At 10 years or
150,000 mi
(240,000 km) **
* Cabin air filter life is dependent on
exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the cabin air filter.
319
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Scheduled Maintenance
A
A/C
See: Climate Control.......................................... 94
About This Manual...........................................5
ABS See: Brakes............................................................ 118
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 119
Accessories.....................................................312 Exterior style......................................................... 312
Interior style.......................................................... 312
Lifestyle.................................................................. 312
Peace of mind...................................................... 312
Accessories See: Replacement Parts
Recommendation............................................ 10
Adjusting the Headlamps..........................174 Horizontal Aim Adjustment............................ 175
Vertical Aim Adjustment.................................. 174
Adjusting the Steering Wheel....................61
Airbag Disposal...............................................43
Air Conditioning See: Climate Control.......................................... 94
Alarm See: Anti-Theft Alarm........................................ 59
Ambient Lighting
............................................70
Anti-Theft Alarm............................................59 Arming the Alarm................................................. 59
Disarming the Alarm.......................................... 60
Appendices....................................................330
Apps
.................................................................285
........................................................................\
.......... 285
SiriusXM Traffic and Travel Link.................. 286
At a Glance
........................................................13
Audible Warnings and Indicators.............79 Headlamps On Warning Chime...................... 79
Keyless Warning Alert......................................... 79
Parking Brake On Warning Chime.................. 79
Audio Control....................................................61 Seek, Next or Previous........................................ 62
Audio System................................................220 General Information......................................... 220
Audio Unit - Vehicles With: Sony Audio System...........................................................221 Autolamps........................................................67
Windshield Wiper Activated
Headlamps........................................................ 67
Automatic Climate Control
........................94
Dual Zone Temperature Control.................... 95
Single Zone Temperature Control.................95
Temperature Control.......................................... 95
Automatic Transmission
.............................116
Brake-Shift Interlock.......................................... 116
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 117
Understanding the Positions of Your Automatic Transmission.............................. 116
Auxiliary Power Points
...............................104
12 Volt DC Power Point..................................... 104
Location................................................................. 104
B
Battery See: Changing the 12V Battery........................ 171
Bonnet Lock See: Opening and Closing the Hood...........167
Booster Seats
..................................................22
Types of Booster Seats...................................... 23
Brake Fluid Check.........................................170
Brakes................................................................118 General Information........................................... 118
Breaking-In.....................................................140
Bulb Specification Chart............................178
C
Cabin Air Filter.................................................97
California Proposition 65...............................9
Capacities and Specifications
.................218
Capacities.............................................................. 218
Specifications...................................................... 218
Car Wash See: Cleaning the Exterior................................ 181
Center Console
..............................................105
Changing a Bulb............................................176
Headlamp.............................................................. 176
Licence Plate and High Mounted Brake Lamp................................................................... 178
Rear Lamp.............................................................. 177
Changing a Fuse
...........................................164
Fuses....................................................................... 164
357
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Index
Apps........................................................................\
.
251
Bluetooth Stereo or USB................................ 250
CD........................................................................\
.... 249
HD Radio ™ Information (If
Available)........................................................ 246
SIRIUS® Satellite Radio (If Activated)........................................................ 244
Sources.................................................................. 243
Supported Media Players, Formats and Metadata Information.................................. 251
USB Ports............................................................... 251
Environment......................................................12
Event Data Recording See: Data Recording............................................... 7
Exterior Mirrors.................................................72
Fold-Away Exterior Mirrors................................ 73
Heated Exterior Mirrors....................................... 73
Integrated Blind Spot Mirrors........................... 73
Power Exterior Mirrors......................................... 72
F
Fastening the Seatbelts..............................28 Seatbelt Locking Modes.................................... 29
Using Seatbelts During Pregnancy................28
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................188
Floor Mats
.......................................................140
Ford Credit...........................................................9
US Only....................................................................... 9
Ford Protect....................................................314 Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 315
Ford Protect Extended Service Plans (U.S. Only)................................................................... 314
Front Passenger Sensing System.............37
Front Wiper Blades See: Changing the Front Wiper Blades.......173
Fuses.................................................................154
Fuse Specification Chart...........................154 Electric Motor Compartment Fuse
Box...................................................................... 154
Luggage Compartment Fuse Box.................161
Passenger Compartment Fuse Box............159
Pre-fuse Box......................................................... 154G
Gauges................................................................75
Common Displays................................................ 75
General Information on Radio Frequencies...................................................44
General Maintenance Information
........316
Multi-point Inspection...................................... 318
Owner Checks and Services........................... 317
Protecting Your Investment............................ 316
Why Maintain Your Vehicle?.......................... 316
Why Maintain Your Vehicle at Your Dealership?...................................................... 316
Getting Assistance Outside the U.S. and Canada..........................................................150
Getting the Services You Need................147 Away From Home............................................... 147
H
Handbrake See: Parking Brake.............................................. 119
Hazard Flashers
.............................................143
Headlamp Adjusting See: Adjusting the Headlamps...................... 174
Headlamp Exit Delay....................................68
Headlamp Removal See: Removing a Headlamp........................... 175
Head Restraints
..............................................98
Adjusting the Head Restraint.......................... 99
Tilting Head Restraints ................................... 100
Heated Seats
.................................................103
Heated Windows and Mirrors...................96 Heated Exterior Mirrors....................................... 97
Heated Rear Window......................................... 96
Heating See: Climate Control.......................................... 94
High Voltage Battery Cut-Off Switch.............................................................115
High Voltage Battery...................................109 General Information.......................................... 109
Hill Start Assist...............................................119 Switching the System On and Off...............120
Using Hill Start Assist....................................... 120
Hints on Controlling the Interior Climate............................................................95
General Hints......................................................... 95
Improving Vehicle Drive Range....................... 96
359
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Index
Recommended Settings for Cooling............96
Side Window Defogging in Cold
Weather.............................................................. 96
Hints on Driving With Anti-Lock Brakes.............................................................119
Home Screen.................................................235
Hood Lock See: Opening and Closing the Hood...........167
I
In California (U.S. Only).............................148
Information Display Control.......................63 Multimedia Controls........................................... 63
Information Displays....................................80 General Information........................................... 80
Information Messages
..................................87
AdvanceTrac®....................................................... 87
Alarm........................................................................\
88
Battery and Charging System (High Voltage).............................................................. 88
Doors........................................................................\
89
Hill Start Assist..................................................... 90
Keys and Intelligent Access............................. 90
Lighting.................................................................... 90
Maintenance........................................................... 91
MyKey........................................................................\
91
Park Aid.................................................................... 92
Park Brake............................................................... 92
Power Steering...................................................... 92
Remote Start......................................................... 92
Tire Pressure Monitoring System................... 93
Transmission.......................................................... 93
Installing Child Restraints
............................16
Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for Children (LATCH)............................................. 19
Using Tether Straps.............................................. 21
Instrument Cluster.........................................75
Instrument Lighting Dimmer.....................68
Instrument Panel Overview.........................13
Interior Lamps
.................................................69
Front Interior Lamps (If Equipped)...............69
Interior Mirror
....................................................73
Introduction........................................................5 J
Jump Starting the Vehicle
.........................143
To Connect the Booster Cables.................... 144
To Start Your Vehicle......................................... 144
K
Keys and Remote Controls.........................44
L
Lighting Control..............................................66 Headlamp Flasher................................................ 67
High Beams............................................................ 66
Parking Lamps...................................................... 66
Lighting..............................................................66 General Information........................................... 66
Load Carrying.................................................132
Load Limit........................................................132 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 137
Vehicle Loading - with and without a Trailer.................................................................. 132
Locking and Unlocking
.................................53
Activating Intelligent Access............................ 54
Autolock................................................................... 55
Autounlock............................................................. 55
Battery Saver......................................................... 56
Disabled Intelligent Access Keys.................... 55
Illuminated Entry.................................................. 56
Illuminated Exit..................................................... 56
Opening the Liftgate........................................... 56
Power Door Locks................................................ 53
Remote Control..................................................... 53
Smart Unlocks for Intelligent Access Keys...................................................................... 55
Lug Nuts See: Changing a Road Wheel......................... 213
Lug Nuts
...........................................................214
M
Maintenance..................................................166 General Information.......................................... 166
Manual Liftgate
..............................................56
Closing the Liftgate.............................................. 57
360
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Index
Opening the Liftgate............................................
57
Manual Seats................................................100
Media Hub......................................................223
Message Center See: Information Displays................................ 80
Mirrors See: Heated Windows and Mirrors................96
See: Windows and Mirrors................................. 71
Mobile Communications Equipment........11
Motorcraft Parts
............................................215
MyKey Troubleshooting...............................52
MyKey ™............................................................48
Principle of Operation........................................ 48
N
Navigation.......................................................257 cityseeker.............................................................. 265
Destination Mode.............................................. 260
Map Mode............................................................. 257
Navigation Map Updates............................... 266
Navigation Menu................................................ 263
SiriusXM Traffic and Travel Link................... 266
Waypoints............................................................ 264
Normal Scheduled Maintenance...........319
O
Opening and Closing the Hood...............167 Closing the Hood................................................. 167
Opening the Hood.............................................. 167
Ordering Additional Owner's Literature........................................................151
Obtaining a French Owner ’s Manual...........152
Overhead Console
.......................................105
P
Parking Aids
....................................................124
Principle of Operation....................................... 124
Parking Brake
..................................................119
Passive Anti-Theft System........................58
SecuriLock.............................................................. 58
PATS See: Passive Anti-Theft System..................... 58
Perchlorate..........................................................9 Personal Safety System
™
..........................34
How Does the Personal Safety System
Work?.................................................................. 34
Phone...............................................................252 During a Phone Call.......................................... 255
Making Calls........................................................ 254
Pairing Your Cell Phone for the First Time................................................................... 252
Phone Menu......................................................... 253
Receiving Calls.................................................... 255
Smartphone Connectivity.............................. 256
Text Messaging................................................... 256
Post-Crash Alert System
...........................146
Power Door Locks See: Locking and Unlocking............................. 53
Power Seats...................................................100 Power Lumbar...................................................... 101
Power Windows
...............................................71
Accessory Delay.................................................... 72
Bounce-Back........................................................... 71
One-Touch Down.................................................. 71
One-Touch Up........................................................ 71
Window Lock........................................................... 71
Protecting the Environment
........................12
R
Rear Parking Aid............................................124 Obstacle Distance Indicator........................... 125
Rear Seats
........................................................101
Folding the Seatback......................................... 101
Rear Under Floor Storage..........................132 Cargo Management System........................... 132
Rear View Camera
........................................125
Enhanced Park Aids........................................... 128
Using the Rear View Camera System.........126
Rear View Camera See: Rear View Camera.................................... 125
Rear Window Wiper and Washers...........65 Rear Window Washer......................................... 65
Rear Window Wiper............................................ 65
Rear Wiper Blades See: Changing the Rear Wiper Blades........174
Remote Control..............................................44 Changing the Remote Control Battery........45
Intelligent Access Key........................................ 44
Locating Your Vehicle......................................... 45
Programming a New Remote Control..........45
361
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Index
T
Tailgate
See: Manual Liftgate........................................... 56
Technical Specifications See: Capacities and Specifications.............215
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................149
Tire Care...........................................................194
Glossary of Tire Terminology......................... 196
Information About Uniform Tire Quality Grading.............................................................. 194
Information Contained on the Tire Sidewall............................................................. 197
Temperature A B C............................................. 195
Traction AA A B C............................................... 195
Treadwear............................................................. 195
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit.................188
Tire Pressure Monitoring System..........209 Changing Tires With a Tire Pressure
Monitoring System........................................ 210
Understanding Your Tire Pressure Monitoring System ....................................... 210
Tire Repair Kit See: Tire Sealant and Inflator Kit.................188
Tire Sealant and Inflator Kit.....................188 First Stage: Inflating the Tire with Sealing
Compound and Air....................................... 190
General Information.......................................... 189
Second Stage: Checking Tire Pressure............................................................. 192
Tips for Use of the Kit....................................... 189
What to Do After the Tire has Been Sealed................................................................ 192
What to Do When a Tire Is Punctured........................................................ 190
Tires See: Wheels and Tires...................................... 188
Towing a Trailer.............................................138
Towing the Vehicle on Four Wheels
...........................................................138
Emergency Towing............................................. 138
Recreational Towing.......................................... 139
Towing..............................................................138
Traction Control
..............................................121
Principle of Operation........................................ 121
Transmission Code Designation..............217 Transmission...................................................116
Transmission
See: Transmission............................................... 116
Transporting the Vehicle............................138
Type Approvals............................................354
U
Under Hood Overview
................................168
Using Cruise Control....................................129 Switching Cruise Control Off.......................... 129
Switching Cruise Control On.......................... 129
Using MyKey With Remote Start Systems
...........................................................51
Vehicles With Ford-Approved Aftermarket
Remote Start Systems................................... 51
Using Snow Chains
....................................209
Using Stability Control................................123
Using Traction Control.................................121 Switching the System Off................................. 121
System Indicator Lights and Messages........................................................... 121
Using a Switch...................................................... 121
Using the Information Display Controls.............................................................. 121
Using Voice Recognition...........................236 Audio Voice Commands.................................. 237
Mobile App Voice Commands...................... 240
Navigation Voice Commands....................... 239
Phone Voice Commands................................ 238
SiriusXM Traffic and Travel Link Voice Commands...................................................... 241
Voice Settings Commands............................. 241
Utilizing the Mediation/Arbitration Program (Canada Only)
.........................150
V
Vehicle Care...................................................180 General Information.......................................... 180
Vehicle Certification Label.........................217
Vehicle Identification Number.................216
Vehicle Storage
.............................................185
12V Battery............................................................ 186
Body........................................................................\
186
Brakes..................................................................... 186
Cooling System................................................... 186
Electric Motor...................................................... 186
363
Focus Electric (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, HM5J 19A321 DA enUSA, Edition date: 201608, First Printing Index