Transporting the Vehicle...........................224
Customer Assistance
Getting the Services You Need...............226
In California (U.S. Only).............................227
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
......................228
Utilizing the Mediation/Arbitration Program (Canada Only).......................229
Getting Assistance Outside the U.S. and Canada........................................................229
Ordering Additional Owner's Literature....................................................230
Reporting Safety Defects (U.S. Only)..............................................................231
Reporting Safety Defects (Canada Only)..............................................................231
Fuses
Fuse Specification Chart...........................233
Changing a Fuse...........................................242
Maintenance
General Information
...................................244
Opening and Closing the Hood..............244
Under Hood Overview - 3.5L Duratec........................................................246
Under Hood Overview - 3.5L Ecoboost™................................................247
Engine Oil Dipstick
......................................248
Engine Oil Check..........................................248
Oil Change Indicator Reset......................249
Engine Coolant Check...............................250
Automatic Transmission Fluid Check...........................................................254
Brake Fluid Check........................................255
Power Steering Fluid Check.....................256
Washer Fluid Check....................................256
Changing the 12V Battery.........................256
Checking the Wiper Blades
.....................258
Changing the Wiper Blades
.....................258 Adjusting the Headlamps........................259
Removing a Headlamp.............................260
Changing a Bulb..........................................260
Bulb Specification Chart...........................263
Changing the Engine Air Filter
................265
Vehicle Care
General Information...................................266
Cleaning Products.......................................266
Cleaning the Exterior..................................266
Waxing
.............................................................267
Cleaning the Engine
...................................268
Cleaning the Windows and Wiper Blades..........................................................268
Cleaning the Interior
...................................269
Cleaning the Instrument Panel and Instrument Cluster Lens.......................269
Cleaning Leather Seats.............................270
Repairing Minor Paint Damage
...............270
Cleaning the Wheels..................................270
Vehicle Storage
..............................................271
Wheels and Tires
General Information....................................273
Tire Care..........................................................275
Using Snow Chains
.....................................289
Tire Pressure Monitoring System..........290
Changing a Road Wheel...........................293
Technical Specifications
..........................298
Capacities and Specific- ations
Engine Specifications - 3.5L Duratec........................................................299
Engine Specifications - 3.5L Ecoboost™................................................299
Motorcraft Parts - 3.5L Duratec............300
Motorcraft Parts - 3.5L Ecoboost™......301
Vehicle Identification Number
................302
Vehicle Certification Label.......................303
4
Flex (), enUSA, First Printing Table of Contents
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
8
Flex (), enUSA, First Printing Introduction E71340 E71880 E231160 E67017 E161353
Engine Oil
If it illuminates with the engine
running or when you are driving,
this indicates a malfunction.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Check the
engine oil level. See Engine Oil Check
(page 248).
Note: Do not resume your journey if it
illuminates despite the level being correct.
Have the system checked by your authorized
dealer immediately.
Fasten Seatbelt It will illuminate and a chime will
sound to remind you to fasten
your seatbelt. See
Seatbelt
Reminder (page 39).
Front Airbag If it fails to illuminate when you
start your vehicle, continues to
flash or remains on, it indicates
a malfunction. Have the system checked
by your authorized dealer.
Front Fog Lamps
(If Equipped) Lights when you switch the front
fog lamps on.
Head Up Display
(If Equipped) A red beam of lights will
illuminate on the windshield in
certain instances when using
adaptive cruise control and/or the collision
warning system. It will also illuminate
momentarily when you start your vehicle
to make sure the display works. High Beam It will illuminate when you switch
the high beam headlamps on. It
will flash when you use the
headlamp flasher.
Liftgate Ajar Illuminates when you do not
completely close the liftgate.
Low Fuel Level It will illuminate when the fuel
level is low or the fuel tank is
nearly empty. Refuel as soon as
possible.
Low Tire Pressure Warning It will illuminate when your tire
pressure is low. If the lamp
remains on with the engine
running or when driving, check your tire
pressure as soon as possible.
It will also illuminate momentarily when
you switch the ignition on to confirm the
lamp is functional. If it does not illuminate
when you switch the ignition on, or begins
to flash at any time, have the system
checked by your authorized dealer.
Low Washer Fluid It will illuminate when the
windshield washer fluid is low.
Parking Lamps It will illuminate when you switch
the parking lamps on.
96
Flex (), enUSA, First Printing Instrument Cluster E71880 E67017 E156133 E162453 E132353
Settings
In this mode, you can configure different
driver setting choices.
Note:
Some items are optional and may
not appear. Settings
Sport, Normal or Comfort
Handling in D
Drive
Control
Vehicle
Sport or Normal
Handling in S
Auto Engine Off Normal or Towing
DTE Calcula-
tion
Easy Entry / Exit
Right Hand or Left
Hand Traffic
Traffic Set Up
Adaptive Head
Lamps
Lighting
On or Off
Auto Highbeam
Select time interval
Autolamp Delay
Autolock
Locks
Autounlock All doors or Driver door
Remote Unlocking
Remaining Life XXX% - Hold OK to Reset
Oil Life
Reset
Auto or Last Settings
Climate Control
Remote
Start
Auto Heated or Off
Seats and Wheel or
Seats
5, 10 or 15 minutes
Duration
System
Remote Open
Windows
Remote Close
Courtesy Wipe
Wipers
Rain Sensing
MyKeys and Admin Keys
Mykey
Status
MyKey
106
Flex (), enUSA, First Printing Information Displays
Fuel
Action
Message
An early reminder of a low fuel condition.
Fuel Level Low
The fuel fill inlet may not be properly closed.
Check Fuel Fill Inlet
Keys and Intelligent Access Action
Message
A reminder to press the brake while starting your vehicle.
To START Press Brake
The key is not detected by the system. See Keyless Starting(page 149).
No Key Detected
The Start Stop button is pressed to shut off the engine and
an Intelligent Access key is not detected inside your vehicle.
Restart Now or Key is
Needed
Your vehicle is in the accessory ignition state.
Accessory Power is
Active
There is a problem with your vehicle ’s starting system. See
an authorized dealer for service.
Starting System Fault
During spare key programming, an intelligent access key isprogrammed to the system.
Key Programmed x Keys
Total
During spare key programming, the maximum number of keys have been programmed.
Max Number of Keys
Learned
Maintenance Action
Message
Stop your vehicle as soon as safely possible, turn off the
engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact an authorized dealer as soon as possible.
Low Engine Oil Pressure
The engine oil life remaining is 10% or less. See
Engine Oil
Check (page 248).
Change Engine Oil Soon
The oil life left reaches 0%. See Engine Oil Check (page 248).
Oil Change Required
The engine coolant temperature is excessively high.
Engine Coolant Over
Temperature
112
Flex (), enUSA, First Printing Information Displays
BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During
this time, your vehicle may exhibit some
unusual driving characteristics.
Avoid driving too fast during the first
1,000 mi (1,600 km)
. Vary your speed
frequently and change up through the
gears early. Do not labor the engine.
Do not tow during the first
1,000 mi
(1,600 km).
ECONOMICAL DRIVING
Your fuel economy is affected by several
things, such as how you drive, the
conditions you drive under, and how you
maintain your vehicle.
You may improve your fuel economy by
keeping these things in mind:
• Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds without
stopping.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving.
• Close the windows for high-speed
driving.
• Drive at reasonable speeds (traveling
at 55 mph [88 km/h] uses 15% less
fuel than traveling at 65 mph [105
km/h]).
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance. Avoid these actions; they reduce your fuel
economy:
•
Sudden accelerations or hard
accelerations.
• Revving the engine before turning it off.
• Idle for periods longer than one minute.
• Warm up your vehicle on cold
mornings.
• Use the air conditioner or front
defroster.
• Use the speed control in hilly terrain.
• Rest your foot on the brake pedal while
driving.
• Drive a heavily loaded vehicle or tow a
trailer.
• Carry unnecessary weight
(approximately 1 mpg [0.4 km/L] is
lost for every 400 lb [180 kilogram] of
weight carried).
• Driving with the wheels out of
alignment.
Conditions
• Heavily loading a vehicle or towing a
trailer may reduce fuel economy at any
speed.
• Adding certain accessories to your
vehicle (for example bug deflectors,
rollbars, light bars, running boards, ski
racks or luggage racks) may reduce
fuel economy.
• To maximize the fuel economy, drive
with the tonneau cover installed (if
equipped).
• Using fuel blended with alcohol may
lower fuel economy.
• Fuel economy may decrease with lower
temperatures during the first 8– 10
miles (12 –16 kilometers) of driving.
• Driving on flat terrain offers improved
fuel economy as compared to driving
on hilly terrain.
217
Flex (), enUSA, First Printing Driving Hints
Protected components
Fuse amp rating
Fuse or relay number
Powertrain control module — Injector
power monitor (non-EcoBoost engines).
5A 2
51
Not used.
-
52
Trailer tow left-hand stop/turn lamps relay.
Relay
53
Not used.
-
54
Wiper relay.
Relay
55
Fuel injectors.
30A 2
56
Fuel pump relay.
Left-hand high intensity discharge head-
lamp.
20A 2
57
Alternator sensor.
10A 2
58
Brake on/off switch.
10A 2
59
Trailer tow back-up lamps.
10A 2
60
Not used.
-
61
A/C clutch relay.
10A 2
62
Trailer tow stop/turn lamps.
15A 2
63
Rear wipers.
15A 2
64
Not used.
-
65
Powertrain control module – vehicle power
relay.
Relay
66
Vehicle power #2 – oxygen sensor heater.
20A 2
67
Mass airflow sensor.
Variable camshaft timing solenoid valve.
Canister vent solenoid.
Canister purge solenoid.
Vehicle power #4 (ignition coils).
20A 2
68
Vehicle power 1 (powertrain control
module).
20A 2
69
236
Flex (), enUSA, First Printing Fuses
Protected components
Fuse amp rating
Fuse or relay number
Vehicle power #3 (coil) – A/C clutch relay.
15A 2
70
Fan control relay coils 1-3.
Variable air conditioning compressor.
Auxiliary transmission warmup.
Turbo charge waste-gate control.
Electronic compressor bypass valve.
All-wheel drive module.
Positive crankcase ventilation heater.
Not used.
-
71
Not used.
-
72
Not used.
-
73
Not used.
-
74
Not used.
-
75
Not used.
-
76
Trailer tow park lamps relay.
Relay
77
Right high-intensity discharge headlamp.
20A 2
78
Adaptive cruise control module.
10A 2
79
Not used.
-
80
Not used.
-
81
Rear washer.
15A 2
82
Not used.
-
83
Trailer tow park lamps.
20A 2
84
Not used.
-
85
Powertrain control module.
5A 2
86
Keep alive power and relay.
Powertrain control module relay.
Canister vent solenoid (non-EcoBoost
engines).
Run/start relay.
5A
87
Run/start relay.
Relay
88
237
Flex (), enUSA, First Printing Fuses