
Press the OK button to acknowledge and
remove some messages from the
information display. The information
display will automatically remove other
messages after a short period of time.
You need to confirm certain messages
before you can access the menus. The message indicator
illuminates to supplement some
messages. The indicator is red
or amber depending on the severity of the
condition and it remains on until the
condition is resolved. A system-specific symbol with a message
indicator may supplement some
messages.
Note:
Depending on your vehicle options
and instrument cluster type, not all of the
messages will display or be available. The
information display may abbreviate or
shorten certain messages.
Airbag Action
Message Indic-
ator
Message
Have your vehicle checked as soon as
possible.
Amber
Airbag fault Service now
Alarm Action
Message Indic-
ator
Message
Displays when the alarm has been triggered
due to unauthorized entry.
Amber
Alarm triggered Check
vehicle
See
Security (page 64).
Have your vehicle checked as soon as
possible.
-
Alarm system malfunc-
tion Service required
Anti-Lock Brake System Action
Message Indic-
ator
Message
Have your vehicle checked as soon as
possible.
Amber
ABS malfunction Service
now
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WARNINGS
Install the head restraint properly to
help minimize the risk of neck injury
in the event of a crash.
Note:
Adjust the seat backrest to an upright
driving position before adjusting the head
restraint. Adjust the head restraint so that
the top of it is level with the top of your head
and as far forward as possible. Make sure
that you remain comfortable. If you are
extremely tall, adjust the head restraint to
its highest position.
Front seat head restraint Rear seat outboard head restraints Rear seat center head restraint
The head restraints consist of:
Energy absorbing head restraint.
A
Steel stems.
B
Guide sleeve adjust and unlock
button.
C
Guide sleeve unlock and remove
button.
D
Tilt button.
E
Adjusting the Head Restraint
Raising the Head Restraint
Pull the head restraint up.
Lowering the Head Restraint
1. Press and hold button C.
2. Push the head restraint down.
Folding the Head Restraint
1. Press and hold button E.
2. Pull the head restraint back up to reset.
Removing the Head Restraint
1. Pull the head restraint up until it reaches its highest position.
2. Press and hold buttons C and D.
3. Pull the head restraint up.
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SAFETY PRECAUTIONS
WARNINGS
Do not overfill the fuel tank. The
pressure in an overfilled tank may
cause leakage and lead to fuel spray
and fire. The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler inlet, do not refuel
until the sound stops. Otherwise, fuel may
spray out, which could cause serious
personal injury. Fuels can cause serious injury or
death if misused or mishandled.
Flow of fuel through a fuel pump
nozzle can produce static electricity.
This can cause a fire if you are filling
an ungrounded fuel container. Fuel may contain benzene, which is
a cancer-causing agent.
When refueling always shut the
engine off and never allow sparks or
open flames near the fuel tank filler
valve. Never smoke or use a cell phone
while refueling. Fuel vapor is extremely
hazardous under certain conditions. Avoid
inhaling excess fumes. Observe the following guidelines when
handling automotive fuel:
•
Extinguish all smoking materials and
any open flames before refueling your
vehicle.
• Always turn off the vehicle before
refueling. •
Automotive fuels can be harmful or
fatal if swallowed. Fuel such as
gasoline is highly toxic and if
swallowed can cause death or
permanent injury. If fuel is swallowed,
call a physician immediately, even if no
symptoms are immediately apparent.
The toxic effects of fuel may not be
visible for hours.
• Avoid inhaling fuel vapors. Inhaling too
much fuel vapor of any kind can lead
to eye and respiratory tract irritation.
In severe cases, excessive or prolonged
breathing of fuel vapor can cause
serious illness and permanent injury.
• Avoid getting fuel liquid in your eyes. If
fuel is splashed in the eyes, remove
contact lenses (if worn), flush with
water for 15 minutes and seek medical
attention. Failure to seek proper
medical attention could lead to
permanent injury.
• Fuels can also be harmful if absorbed
through the skin. If fuel is splashed on
the skin, clothing or both, promptly
remove contaminated clothing and
wash skin thoroughly with soap and
water. Repeated or prolonged skin
contact with fuel liquid or vapor causes
skin irritation.
• Be particularly careful if you are taking
Antabuse or other forms of Disulfiram
for the treatment of alcoholism.
Breathing gasoline vapors could cause
an adverse reaction, serious personal
injury or sickness. If fuel is splashed on
the skin, wash the affected areas
immediately with plenty of soap and
water. Consult a physician immediately
if you experience any adverse reactions.
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PRINCIPLE OF OPERATION
WARNINGS
To help avoid personal injury, please
read and understand the limitations
of the system as contained in this
section. Sensing is only an aid for some
(generally large and fixed) objects when
moving on a flat surface at parking speeds.
Certain objects with surfaces that absorb
ultrasonic waves, surrounding vehicle's
parking aid systems, traffic control
systems, fluorescent lamps, inclement
weather, air brakes, and external motors
and fans may also affect the function of
the sensing system. This may include
reduced performance or a false activation. Always drive with due care and
attention when using and operating
the controls and features on your
vehicle. Only use the Ford approved trailer
wiring kit (including the trailer wiring
module) when towing with your
vehicle. Using generic trailer wiring kits may
prevent the correct operation of the rear
parking sensors (where fitted) and could
damage the electrical systems of your
vehicle. The sensors may not detect objects
in heavy rain or other conditions that
cause interference.
The parking aid system may not
prevent contact with small or moving
objects that are close to the ground.
The parking aid system gives an audible
warning when it detects a large object
helping to avoid damage to your vehicle.
To help avoid personal injury you must take
care when using the parking aid system. Note:
If you use a high pressure spray to
wash your vehicle, only spray the sensors
briefly from a distance not less than 8 in
(20 cm). Note:
If your vehicle has a tow ball arm, the
system is turned off automatically when
trailer lamps (or lighting boards) are
connected to the 13-pin socket through a
Ford approved trailer tow module.
Note: Keep the sensors free from dirt, ice
or snow. Do not clean with sharp objects.
Note: The system may emit false alerts if
it detects a signal using the same frequency
as the sensors or if your vehicle is fully
loaded.
Note: The outer sensors may detect the
side walls of a garage. If the distance
between the outer sensors and the side wall
remains constant for three seconds, the
alert will turn off. As you continue the inner
sensors will detect objects directly behind
your vehicle.
Note: If your vehicle sustains damage to
the bumper or fascia, the sensing zone may
be altered causing inaccurate measure of
obstacles or false alerts.
REAR PARKING AID WARNINGS
To help avoid personal injury, please
read and understand the limitations
of the system as contained in this
section. Sensing is only an aid for some
(generally large and fixed) objects when
moving on a flat surface at parking speeds.
Certain objects with surfaces that absorb
ultrasonic waves, surrounding vehicle's
parking aid systems, traffic control
systems, fluorescent lamps, inclement
weather, air brakes, and external motors
and fans may also affect the function of
the sensing system. This may include
reduced performance or a false activation. To help avoid personal injury, always
use caution when in reverse (R) and
when using the sensing system.
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(If Equipped)

FRONT PARKING AID (If Equipped)
WARNINGS
To help avoid personal injury, please
read and understand the limitations
of the system as contained in this
section. Sensing is only an aid for some
(generally large and fixed) objects when
moving on a flat surface at parking speeds.
Certain objects with surfaces that absorb
ultrasonic waves, surrounding vehicle's
parking aid systems, traffic control
systems, fluorescent lamps, inclement
weather, air brakes, and external motors
and fans may also affect the function of
the sensing system. This may include
reduced performance or a false activation. To help avoid personal injury, always
use caution when in reverse (R) and
when using the sensing system.
The parking aid system may not
prevent contact with small or moving
objects that are close to the ground.
The parking aid system gives an audible
warning when it detects a large object
helping to avoid damage to your vehicle.
To help avoid personal injury you must take
care when using the parking aid system. Note:
Keep the sensors free from snow, ice
and large accumulations of dirt. Blocked
sensors may affect system accuracy. Do
not clean the sensors with sharp objects.
Note: If your vehicle sustains damage
leaving the sensors misaligned, this will
cause inaccurate measurements or false
alerts.
The system warns you of objects that are
within the detection zone of the bumper
areas. When the parking aid system sounds a
tone, the audio system may reduce the set
volume. When the warning ends, the audio
system will return to the previously set
volume.
The front parking aid sensors automatically
turn on when you shift into reverse (R) or
you press the parking aid button.
Coverage area of up to 31 in (80
cm) from the center of the
bumper and up to 14 in (35 cm)
to the side of the bumper.
A
As your vehicle moves closer an obstacle,
the rate of the audible warning increases.
When the obstacle is less than
12 in
(30 cm) away, the audible warning sounds
continuously. If a stationary or receding
object is detected
12 in (30 cm) or more
from the side of your vehicle, the audible
warning sounds for only three seconds.
Once the system detects an object
approaching, the audible warning sounds
again.
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(If Equipped)E184301
A

WARNINGS
Do not remove the filler cap when
the engine is running.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by the vehicle Warranty.
Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Committee (ILSAC).
To top up the engine oil level do the
following:
1. Clean the area surrounding the engine
oil filler cap before you remove it.
2. Remove the engine oil filler cap. See Under Hood Overview (page 184).
Turn it counterclockwise and remove
it.
3. Add engine oil that meets Ford specifications. See
Capacities and
Specifications (page 250). You may
have to use a funnel to pour the engine
oil into the opening.
4. Recheck the oil level. 5. If the oil level is correct, replace the
dipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.
OIL CHANGE INDICATOR
RESET
(If Equipped)
Resetting the Oil Life Monitoring
System
Only reset the oil life monitoring system
after changing the engine oil and oil filter.
1. Switch the ignition on. Do not start the
engine. For vehicles with push-button
start, press and hold the start button
for two seconds without pressing the
brake pedal. Do not start the engine.
2. Press the accelerator and brake pedals
at the same time.
3. Keep the accelerator and brake pedals
fully pressed.
4. After three seconds, a message confirming that the reset is in progress
will be displayed.
5. After 25 seconds, a message confirming that the reset is complete
will be displayed.
6. Release the accelerator and brake pedals.
7. The message confirming that the reset
is complete will no longer be displayed.
8. Switch the ignition off. For vehicles with
push-button start, press the start
button to switch the ignition off.
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System data cannot be accessed without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911 Assist,
Vehicle Health Report, and Traffic,
Directions and Information.
USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
Helpful Hints
•
Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
• After pressing the voice button, wait
until after the tone sounds and
Listening appears before saying a
command. Any command spoken
before this does not register with the
system.
• Speak naturally, without long pauses
between words.
• At any time, you can interrupt the
system while it is speaking by pressing
the voice button.
Initiating a Voice Session Initiate a voice session by
pressing the voice button on the
steering wheel controls. See
Voice Control (page 68).
When prompted you can say any of the following: If you want the system to carry out the following
Voice command
Stream audio from your phone.
Bluetooth Audio
Cancel the requested action.
Cancel
Access mobile applications.
mobile (apps | applica-
tions)
Make calls.
Phone
Access the device connected to your USB port.
USB [1]
Run a vehicle health report.
Vehicle Health (Report)
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(If Equipped)E142599

To switch this feature off:
Menu Item
Settings
General In this menu selection, you
can change the selection
for automatic updates to
OFF.
Automatic
System
Updates
Support
The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
Sunday, 10:30am-7:30pm EST.
United States: 1-800-392-3673.
Canada: 1-800-565-3673.
Times are subject to change due to
holidays.
Privacy Information
When you connect a cellular phone to
SYNC 3, the system creates a profile within
your vehicle that links to that cellular
phone. This profile helps in offering you
more cellular features and operating more
efficiently. Among other things, this profile
may contain data about your cellular
phone book, text messages (read and unread), and call history, including history
of calls when your cell phone was not
connected to the system. In addition, if you
connect a media device, the system
creates and retains an index of supported
media content. The system also records a
short diagnostic log of approximately 10
minutes of all recent system activity. The
log profile and other system data may be
used to improve the system and help
diagnose any problems that may occur.
The cellular profile, media device index,
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when the
cellular phone or media player is
connected.
If you sell or transfer your vehicle, we
recommend you perform a Master Reset
to erase all stored information. You can
find more information about the Master
Reset in General Settings. See Settings
(page 367). System data cannot be
accessed without special equipment and
access to your vehicle's SYNC 3 module.
Ford Motor Company and Ford of Canada
do not access the system data for any
purpose other than as described absent
consent, a court order, or where required
by law enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada.
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