Cleaning the Touchscreen
You can remove fingerprints with a dry,
clean, soft cloth.
If dirt or fingerprints are still on the screen,
apply a small amount of alcohol to the
cloth and try to clean it again.
Note:
Do not use detergent or any type of
solvent to clean the touchscreen.
Note: Do not pour or spray alcohol onto the
touchscreen.
Using Voice Recognition
Using voice commands allows you to keep
your hands on the wheel and eyes on the
road. The system provides feedback
through audible tones, prompts, questions
and spoken confirmations depending on
the situation and the chosen level of
interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure
of your request or when there are multiple
possible responses to your request.
When using voice commands, words and
icons may appear in the status bar
indicating the status of the voice command
session. See Using Voice Recognition
(page 335).
Using the Steering Wheel Controls
Depending on your vehicle and option
package, you can use different controls on
your steering wheel to interact with the
touchscreen system in different ways.
VOL:
Control the volume of audio output.
Mute:
Mute the audio output.
Voice:
Press to start a voice session. Press
again to stop the voice prompt and
immediately begin speaking. Press and
hold to end a voice session. SEEK NEXT:
•
While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
SEEK PREVIOUS:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
PHONE ACCEPT:
Press to answer a call
or switch between calls.
PHONE REJECT:
Press to end a call or
reject an incoming call.
Note: On some models, SEEK NEXT
may
be combined with PHONE REJECT and
SEEK PREVIOUS may be combined with
PHONE ACCEPT.
M:
Touch the control repeatedly to switch
between media sources (modes).
See
Steering Wheel (page 67).
Using Your Bezel Controls
Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:
• Power:
Switch the audio system on
and off.
• VOL:
Control the volume of playing
audio.
• Seek
and Tune: se as you normally
would in audio modes.
• Eject:
Eject a CD from the audio
system.
• SOURCE
or MEDIA: Press repeatedly
to advance through available media
modes.
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Function
Button
Composers
This button allows you to choose a specific
letter to view within the category you are
browsing.
A-Z Jump
If available, this allows you to browse the
folders and files on your USB device.
Explore Device
USB Ports The USB ports are in the center console or
behind a small access door in the
instrument panel.
This feature allows you to plug in USB
media devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
Select this option to play audio from your
USB device.
Apps
The system supports the use of certain
audio apps such as Pandora or iHeartRadio
through a USB or bluetooth-enabled
device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 364). Supported Media Players, Formats
and Metadata Information
The system is capable of hosting nearly
any digital media player, including iPod,
iPhone, and most USB drives.
Supported audio formats include MP3,
WMA, WAV, AAC, and FLAC.
Supported audio file extensions include
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.
Supported USB file systems include: FAT,
exFAT, and NTFS.
SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the
media files, provide information about the
file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to
50,000 songs per USB device, for up to 10
devices.
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General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
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Bonnet Lock
See: Opening and Closing the Hood...........182
Booster Seats..................................................23
Types of Booster Seats...................................... 24
Brake Fluid Check.........................................192
Brakes.................................................................131 General Information........................................... 131
Breaking-In......................................................157
Bulb Specification Chart..........................208
C
Cabin Air Filter...............................................100
California Proposition 65..............................11
Capacities and Specifications - 1.0L EcoBoost™.................................................250
Alternative Engine Oil for Extreme Cold Climates........................................................... 252
Capacities............................................................ 250
Specifications..................................................... 250
Capacities and Specifications - 1.6L Duratec-16V Ti-VCT (Sigma)
..............253
Alternative Engine Oil for Extreme Cold
Climates........................................................... 256
Capacities............................................................. 253
Specifications..................................................... 254
Capacities and Specifications................243
Cargo Nets
.......................................................147
Installing and Removing the Cargo
Net....................................................................... 147
Car Wash See: Cleaning the Exterior................................ 212
Catalytic Converter
.......................................119
Driving with a Catalytic Converter.................119
Center Console
...............................................110
Changing a Bulb - 4-Door..........................197 Center High Mounted Stop Lamp................201
Front Fog Lamps............................................... 200
Headlamp............................................................. 198
Interior Lamp....................................................... 202
License Plate Lamp.......................................... 202
Luggage Compartment Lamp, Footwell Lamp and Liftgate Lamp........................... 202
Reading Lamps.................................................. 202
Rear Lamps......................................................... 200
Side Direction Indicator................................... 199
Changing a Bulb - 5-Door........................203 Center High Mounted Stop Lamp...............206 Front Fog Lamps...............................................
205
Headlamp.............................................................203
Interior Lamp....................................................... 207
License Plate Lamp.......................................... 206
Luggage Compartment Lamp, Footwell Lamp and Liftgate Lamp........................... 207
Reading Lamps................................................... 207
Rear Lamps......................................................... 206
Side Direction Indicator.................................. 204
Changing a Fuse
...........................................180
Fuses....................................................................... 180
Changing a Road Wheel
...........................238
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 238
Stowing the Flat Tire......................................... 241
Tire Change Procedure.................................... 239
Changing the 12V Battery..........................193 Remove and Reinstall the Battery...............194
Changing the Engine Air Filter................209
Changing the Front Wiper Blades..........195
Changing the Rear Wiper Blades
...........195
Checking MyKey System Status...............54 MyKey Distance.................................................... 54
Number of Admin Keys...................................... 54
Number of MyKeys.............................................. 54
Checking the Wiper Blades......................194
Child Restraint and Seatbelt Maintenance.................................................35
Child Restraint Positioning.........................25
Child Safety.......................................................16 General Information............................................. 16
Child Safety Locks..........................................27 Left-Hand Side..................................................... 28
Right-Hand Side................................................... 28
Cigar Lighter
...................................................108
Cleaning Leather Seats..............................215
Cleaning Products.........................................211
Cleaning the Engine.....................................213
Cleaning the Exterior...................................212 Exterior Chrome Parts....................................... 212
Exterior Plastic Parts.......................................... 212
Stripes or Graphics............................................. 212
Underbody............................................................. 213
Under Hood........................................................... 213
Cleaning the Instrument Panel and Instrument Cluster Lens..........................215
Cleaning the Interior....................................214
Cleaning the Wheels...................................216
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Maximum Cooling Performance in
Instrument Panel or Instrument Panel
and Footwell Positions............................... 100
Recommended Settings for Cooling ...........99
Recommended Settings for Heating...........98
Side Window Defogging in Cold Weather............................................................ 100
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 99
Hints on Driving With Anti-Lock Brakes..............................................................131
Home Screen................................................334
Hood Lock See: Opening and Closing the Hood...........182
I
Ignition Switch.................................................111
In California (U.S. Only).............................166
Information Displays.....................................85 General Information............................................ 85
Information Messages
..................................87
Installing Child Restraints.............................17 Child Seats............................................................... 17
Using Lap and Shoulder Belts.......................... 18
Using Lower Anchors and Tethers for Children (LATCH)............................................ 20
Using Tether Straps............................................. 22
Instrument Cluster
........................................80
Instrument Lighting Dimmer......................73
Interior Lamps..................................................74
Front Interior Lamps............................................ 74
Rear Interior Lamps............................................. 75
Interior Luggage Compartment Release............................................................62
Interior Mirror
....................................................78
Auto-Dimming Mirror.......................................... 79
Introduction.........................................................7
J
Jump Starting the Vehicle.........................162 Connecting the Jumper Cables..................... 162
Jump Starting....................................................... 163
Preparing Your Vehicle...................................... 162
Removing the Jumper Cables........................ 163K
Keyless Entry
...................................................60
Disabled Keys......................................................... 61
General Information........................................... 60
Locking and Unlocking the Doors With the Key Blade............................................................ 62
Locking Your Vehicle........................................... 60
Passive Key............................................................ 60
Unlocking Your Vehicle....................................... 61
Keyless Starting
...............................................111
Failure to Start...................................................... 112
Ignition On.............................................................. 112
Starting with Automatic Transmission..................................................... 112
Starting with Manual Transmission..............112
Stopping the Engine When Your Vehicle is Moving................................................................. 113
Stopping the Engine with Your Vehicle Stationary.......................................................... 113
Keys and Remote Controls........................46
L
Lighting Control................................................71 Headlamp Flasher................................................ 72
High Beams............................................................. 72
Lighting Control Positions.................................. 71
Parking Lamps........................................................ 71
Lighting................................................................71 General Information............................................. 71
Load Carrying
.................................................147
Load Limit.......................................................148 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 153
Vehicle Loading - with and without a Trailer................................................................. 148
Locking and Unlocking
.................................56
Auto Lock Feature................................................ 57
Auto Unlock Feature........................................... 58
Emergency Locking With the Key.................. 58
Locking and Unlocking the Doors From Inside.................................................................... 56
Locking and Unlocking the Doors With the Key........................................................................\
56
Remote Control.................................................... 56
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