Action and Description
Menu Item
The screen displays with a darker background to make
nighttime viewing easier.
Night
The screen goes black and does not display anything.
To switch the screen back on, simply tap the screen.
Off
Enable this option to automatically dim the display brightness based
on ambient lighting conditions.
Auto Dim
Voice Control
You can adjust the voice control settings
by selecting the following options. Menu Item
Enable this option to remove additional voice prompts
and confirmations.
Advanced Mode
Enable this option to have the system confirm a contacts
name with you before making a call.
Phone Confirmation
Enable this option to have the system display a list of
available voice commands when the voice button is
pressed.
Voice Command List
Valet Mode
Valet mode allows you to lock the system.
No information is accessible until the
system is unlocked with the correct PIN.
When you select valet mode a pop up
appears informing you that a four digit
code must be entered to enable and
disable valet mode. You can use any PIN
you chose but you must use the same PIN
to disable valet mode. The system asks
you to input the code.
Note: If the system is locked and you
cannot remember the PIN, please contact
the Customer Relationship Center.
United States: 1-800-392-3673
Canada: 1-800-565-3673 To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then locks.
To unlock the system, enter the same pin
number. The system reconnects to your
phone and all of your options are available
again.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.
However, should questions arise, please
refer to the tables below.
To check your cell phone's compatibility,
visit the Ford website.
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Website
owner.ford.com Website
www.syncmyride.ca
www.syncmaroute.ca Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio
adjustments.
The audio control
settings on your cell
phone may be affecting
SYNC 3 performance.
There is back-
ground noise
during a phone
call.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
During a call, I
can hear the
other person
but they cannot
hear me.
Make sure that the microphone for SYNC
3 is not set to off. Look for the microphone
icon on the phone screen.
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book. Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Possible cell phone
malfunction. You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Limitations on your cell
phone's capability.
The system
says "Phone-
book down-
loaded" but my
SYNC 3 phone-
book is empty or
is missing
contacts.
If the missing contacts are stored on your
SIM card, move them to your cell phone's
memory.
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For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited miles.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Bumper protectors.
• Graphics kit.
• Rear spoiler.
• Side window deflectors.
• Splash guards.
• Vehicle covers.
• Wheels.
• Trim kits*.
• Hood protector*. Interior style
•
All-weather floor mats.
• Ambient lighting.
• Gear shift knob.
• Lighted door sill plates.
• Premium carpeted floor mats.
• Rear seat entertainment*.
• Arm rest*.
Lifestyle
• Ash cup and smokers packages.
• Cargo organization.
• Roof racks and carriers*.
• Tablet cradle*.
Peace of mind
• Bumper-mounted parking sensor*.
• Keyless entry keypad.
• Locking fuel plug.
• Remote start.
• Vehicle security systems.
• Wheel locks.
• Roadside Assistance kits*.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories, equipment,
passengers and luggage to your vehicle:
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Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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Website
www.sunatraffic.com.au/termsandcon- ditions/
2. Intellectual Property
SUNA Products and/or Services are for
your personal use. You may not record, or
retransmit the content, nor use the content
in association with any other traffic
information or route guidance service or
device not approved by Intelematics. You
obtain no right of ownership in any
Intellectual Property Rights (including
copyright) in the data that is used to
provide SUNA Products and/or Services.
3. Appropriate Use
SUNA Products and/or Services are
intended as an aid to personal motoring
and travel planning, and do not provide
comprehensive or accurate information on
all occasions. On occasions, you may
experience additional delay as a result of
using SUNA Products and/or Services. You
acknowledge that it is not intended, or
suitable, for use in applications where time
of arrival or driving directions may impact
the safety of the public or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorised drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and
active, remain at all times responsible for
observing all relevant laws and codes of
safe driving. In particular, you agree to only
actively operate SUNA Products and/or
Services when the Vehicle is at a complete
stop and it is safe to do so.
5. Service Continuity and Reception of
the SUNA Traffic Channel We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
437
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A
A/C
See: Climate Control........................................... 95
About This Manual...........................................7
ABS See: Brakes............................................................. 131
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 131
Accessories
....................................................392
Exterior style........................................................ 392
Interior style......................................................... 392
Lifestyle................................................................. 392
Peace of mind..................................................... 392
Accessories See: Replacement Parts
Recommendation............................................ 12
Adjusting the Headlamps.........................195 Horizontal Aim Adjustment............................ 197
Vertical Aim Adjustment................................. 195
Adjusting the Steering Wheel
....................67
Airbag Disposal...............................................45
Air Conditioning See: Climate Control........................................... 95
Air Filter See: Changing the Engine Air Filter............209
Alarm See: Anti-Theft Alarm........................................ 65
Ambient Lighting
............................................75
Anti-Theft Alarm............................................65
Alarm System........................................................ 65
Arming the Alarm................................................. 65
Disarming the Alarm........................................... 65
Triggering the Alarm............................................65
Appendices
.....................................................414
Apps.................................................................364
........................................................................\
.......... 364
SiriusXM Traffic and Travel Link.................. 366
Audible Warnings and Indicators.............84 Exterior Lamps On............................................... 84
Gearshift Lever Not in Park (P)...................... 84
Key in Ignition........................................................ 84
Key Outside Vehicle - Vehicles With Keyless System................................................................ 84
Parking Brake On..................................................84
Safety Belt Minder............................................... 84
Audio Control...................................................67 Audio Input Jack...........................................274
Audio System
................................................257
General Information.......................................... 257
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................262
Alternative Frequencies.................................. 265
Automatic Volume Control............................ 265
Autostore Control.............................................. 265
Sound Button...................................................... 264
Station Preset Buttons.................................... 264
Station Tuning Control.................................... 264
Waveband Button............................................. 264
Audio Unit - Vehicles With: AM/FM/ CD...................................................................258
Alternative Frequencies................................... 261
Automatic Volume Control............................. 261
Autostore Control............................................... 261
Sound Button..................................................... 260
Station Preset Buttons..................................... 261
Station Tuning Control.................................... 260
Waveband Button............................................. 260
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display..............266
Audio Unit - Vehicles With: Touchscreen Display..........................................................268
Autolamps.........................................................72 Windshield Wiper Activated
Headlamps......................................................... 72
Automatic Climate Control........................96 Temperature Control........................................... 97
Automatic Transmission
............................126
Emergency Park Position Release
Lever................................................................... 129
Hints on Driving with an Automatic Transmission................................................... 128
Selector Lever Positions................................... 126
Sport Mode and Manual Shifting.................128
Automatic Transmission Fluid Check
..............................................................192
Auxiliary Power Points...............................108 12 Volt DC Power Point..................................... 108
Location................................................................. 108
B
Battery See: Changing the 12V Battery...................... 193
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Bonnet Lock
See: Opening and Closing the Hood...........182
Booster Seats..................................................23
Types of Booster Seats...................................... 24
Brake Fluid Check.........................................192
Brakes.................................................................131 General Information........................................... 131
Breaking-In......................................................157
Bulb Specification Chart..........................208
C
Cabin Air Filter...............................................100
California Proposition 65..............................11
Capacities and Specifications - 1.0L EcoBoost™.................................................250
Alternative Engine Oil for Extreme Cold Climates........................................................... 252
Capacities............................................................ 250
Specifications..................................................... 250
Capacities and Specifications - 1.6L Duratec-16V Ti-VCT (Sigma)
..............253
Alternative Engine Oil for Extreme Cold
Climates........................................................... 256
Capacities............................................................. 253
Specifications..................................................... 254
Capacities and Specifications................243
Cargo Nets
.......................................................147
Installing and Removing the Cargo
Net....................................................................... 147
Car Wash See: Cleaning the Exterior................................ 212
Catalytic Converter
.......................................119
Driving with a Catalytic Converter.................119
Center Console
...............................................110
Changing a Bulb - 4-Door..........................197 Center High Mounted Stop Lamp................201
Front Fog Lamps............................................... 200
Headlamp............................................................. 198
Interior Lamp....................................................... 202
License Plate Lamp.......................................... 202
Luggage Compartment Lamp, Footwell Lamp and Liftgate Lamp........................... 202
Reading Lamps.................................................. 202
Rear Lamps......................................................... 200
Side Direction Indicator................................... 199
Changing a Bulb - 5-Door........................203 Center High Mounted Stop Lamp...............206 Front Fog Lamps...............................................
205
Headlamp.............................................................203
Interior Lamp....................................................... 207
License Plate Lamp.......................................... 206
Luggage Compartment Lamp, Footwell Lamp and Liftgate Lamp........................... 207
Reading Lamps................................................... 207
Rear Lamps......................................................... 206
Side Direction Indicator.................................. 204
Changing a Fuse
...........................................180
Fuses....................................................................... 180
Changing a Road Wheel
...........................238
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 238
Stowing the Flat Tire......................................... 241
Tire Change Procedure.................................... 239
Changing the 12V Battery..........................193 Remove and Reinstall the Battery...............194
Changing the Engine Air Filter................209
Changing the Front Wiper Blades..........195
Changing the Rear Wiper Blades
...........195
Checking MyKey System Status...............54 MyKey Distance.................................................... 54
Number of Admin Keys...................................... 54
Number of MyKeys.............................................. 54
Checking the Wiper Blades......................194
Child Restraint and Seatbelt Maintenance.................................................35
Child Restraint Positioning.........................25
Child Safety.......................................................16 General Information............................................. 16
Child Safety Locks..........................................27 Left-Hand Side..................................................... 28
Right-Hand Side................................................... 28
Cigar Lighter
...................................................108
Cleaning Leather Seats..............................215
Cleaning Products.........................................211
Cleaning the Engine.....................................213
Cleaning the Exterior...................................212 Exterior Chrome Parts....................................... 212
Exterior Plastic Parts.......................................... 212
Stripes or Graphics............................................. 212
Underbody............................................................. 213
Under Hood........................................................... 213
Cleaning the Instrument Panel and Instrument Cluster Lens..........................215
Cleaning the Interior....................................214
Cleaning the Wheels...................................216
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Maximum Cooling Performance in
Instrument Panel or Instrument Panel
and Footwell Positions............................... 100
Recommended Settings for Cooling ...........99
Recommended Settings for Heating...........98
Side Window Defogging in Cold Weather............................................................ 100
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 99
Hints on Driving With Anti-Lock Brakes..............................................................131
Home Screen................................................334
Hood Lock See: Opening and Closing the Hood...........182
I
Ignition Switch.................................................111
In California (U.S. Only).............................166
Information Displays.....................................85 General Information............................................ 85
Information Messages
..................................87
Installing Child Restraints.............................17 Child Seats............................................................... 17
Using Lap and Shoulder Belts.......................... 18
Using Lower Anchors and Tethers for Children (LATCH)............................................ 20
Using Tether Straps............................................. 22
Instrument Cluster
........................................80
Instrument Lighting Dimmer......................73
Interior Lamps..................................................74
Front Interior Lamps............................................ 74
Rear Interior Lamps............................................. 75
Interior Luggage Compartment Release............................................................62
Interior Mirror
....................................................78
Auto-Dimming Mirror.......................................... 79
Introduction.........................................................7
J
Jump Starting the Vehicle.........................162 Connecting the Jumper Cables..................... 162
Jump Starting....................................................... 163
Preparing Your Vehicle...................................... 162
Removing the Jumper Cables........................ 163K
Keyless Entry
...................................................60
Disabled Keys......................................................... 61
General Information........................................... 60
Locking and Unlocking the Doors With the Key Blade............................................................ 62
Locking Your Vehicle........................................... 60
Passive Key............................................................ 60
Unlocking Your Vehicle....................................... 61
Keyless Starting
...............................................111
Failure to Start...................................................... 112
Ignition On.............................................................. 112
Starting with Automatic Transmission..................................................... 112
Starting with Manual Transmission..............112
Stopping the Engine When Your Vehicle is Moving................................................................. 113
Stopping the Engine with Your Vehicle Stationary.......................................................... 113
Keys and Remote Controls........................46
L
Lighting Control................................................71 Headlamp Flasher................................................ 72
High Beams............................................................. 72
Lighting Control Positions.................................. 71
Parking Lamps........................................................ 71
Lighting................................................................71 General Information............................................. 71
Load Carrying
.................................................147
Load Limit.......................................................148 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 153
Vehicle Loading - with and without a Trailer................................................................. 148
Locking and Unlocking
.................................56
Auto Lock Feature................................................ 57
Auto Unlock Feature........................................... 58
Emergency Locking With the Key.................. 58
Locking and Unlocking the Doors From Inside.................................................................... 56
Locking and Unlocking the Doors With the Key........................................................................\
56
Remote Control.................................................... 56
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