Voice Control...................................................82
Cruise Control..................................................82
Information Display Control.......................82
Heated Steering Wheel................................82
Pedals
Adjusting the Pedals.....................................83
Wipers and Washers
Windshield Wipers........................................84
Autowipers.......................................................84
Windshield Washers.....................................85
Lighting
General Information.....................................86
Lighting Control..............................................86
Autolamps........................................................87
Instrument Lighting Dimmer.....................88
Daytime Running Lamps............................88
Automatic High Beam Control.................88
Front Fog Lamps............................................90
Direction Indicators.......................................90
Spot Lamps.....................................................90
Interior Lamps..................................................91
Ambient Lighting...........................................94
Windows and Mirrors
Power Windows.............................................95
Global Opening..............................................96
Exterior Mirrors................................................96
Interior Mirror...................................................98
Sliding Windows............................................99
Sun Visors.........................................................99
Moonroof........................................................100
Instrument Cluster
Gauges..............................................................102
Warning Lamps and Indicators...............105
Audible Warnings and Indicators............110
Information Displays
General Information......................................111
Information Messages................................128
Climate Control
Manual Climate Control.............................145
Automatic Climate Control......................146
Hints on Controlling the InteriorClimate.........................................................148
Heated Windows and Mirrors..................150
Heated Exterior Mirrors................................151
Cabin Air Filter.................................................151
Remote Start...................................................151
Seats
Sitting in the Correct Position..................152
Head Restraints.............................................152
Manual Seats.................................................154
Power Seats....................................................155
Memory Function..........................................157
Rear Seats.......................................................159
Heated Seats.................................................160
Climate Controlled Seats...........................161
Front Seat Armrest......................................162
Rear Seat Armrest........................................163
Universal Garage DoorOpener
Universal Garage Door Opener...............164
Auxiliary Power Points
Auxiliary Power Points...............................168
Storage Compartments
Center Console..............................................170
Overhead Console........................................170
Under Seat Storage.....................................170
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Table of Contents
Bed Ramps....................................................265
Towing
Towing a Trailer............................................268
Trailer Reversing Aids.................................269
Trailer Sway Control....................................277
Recommended Towing Weights............277
Essential Towing Checks...........................281
Towing the Vehicle on Four Wheels......289
Driving Hints
Breaking-In.....................................................292
Economical Driving.....................................292
Driving Through Water...............................293
Floor Mats.......................................................293
Snowplowing................................................294
Roadside Emergencies
Roadside Assistance..................................297
Hazard Flashers...........................................298
Fuel Shutoff - 6.2L/6.8L...........................298
Fuel Shutoff - 6.7L Diesel.........................298
Jump Starting the Vehicle........................299
Post-Crash Alert System..........................302
Transporting the Vehicle...........................302
Towing Points...............................................303
Customer Assistance
Getting the Services You Need..............305
In California (U.S. Only)............................306
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................307
Utilizing the Mediation/ArbitrationProgram (Canada Only)......................308
Getting Assistance Outside the U.S. andCanada.......................................................308
Ordering Additional Owner'sLiterature....................................................309
Reporting Safety Defects (U.S.Only).............................................................310
Reporting Safety Defects (CanadaOnly).............................................................310
Fuses
Fuse Specification Chart............................312
Changing a Fuse..........................................320
Maintenance
General Information....................................322
Opening and Closing the Hood..............322
Under Hood Overview - 6.2L...................323
Under Hood Overview - 6.7L Diesel......324
Under Hood Overview - 6.8L..................326
Engine Oil Dipstick - 6.2L/6.8L...............327
Engine Oil Dipstick - 6.7L Diesel.............327
Engine Oil Check - 6.2L/6.8L...................327
Engine Oil Check - 6.7L Diesel................328
Changing the Engine Oil and OilFilter..............................................................329
Changing the Coalescer FilterElement......................................................330
Oil Change Indicator Reset.......................331
Engine Coolant Check - 6.2L/6.8L........332
Engine Coolant Check - 6.7L Diesel......336
Automatic Transmission FluidCheck...........................................................340
Transfer Case Fluid Check........................343
Brake Fluid Check........................................343
Power Steering Fluid Check....................344
Washer Fluid Check....................................344
Draining the Fuel Filter Water Trap - 6.7LDiesel...........................................................345
Fuel Filter - 6.2L/6.8L................................346
Changing the 12V Battery.........................346
Checking the Wiper Blades.....................348
Changing the Wiper Blades.....................348
Adjusting the Headlamps........................349
Changing a Bulb..........................................350
Bulb Specification Chart...........................353
Changing the Engine Air Filter - 6.2L/6.8L...............................................................356
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Table of Contents
Changing the Engine Air Filter - 6.7LDiesel............................................................357
Changing the Engine-Mounted andDiesel Fuel Conditioner Module FuelFilters - 6.7L Diesel..................................359
Vehicle Care
General Information...................................364
Cleaning Products.......................................364
Cleaning the Exterior..................................365
Waxing.............................................................366
Cleaning the Engine...................................366
Cleaning the Exhaust - 6.7L Diesel........367
Cleaning the Windows and WiperBlades..........................................................367
Cleaning the Interior...................................368
Cleaning the Instrument Panel andInstrument Cluster Lens.......................368
Cleaning Leather Seats.............................369
Repairing Minor Paint Damage..............370
Cleaning the Wheels..................................370
Vehicle Storage..............................................371
Wheels and Tires
General Information...................................374
Tire Care...........................................................377
Using Snow Chains.....................................394
Tire Pressure Monitoring System..........394
Changing a Road Wheel...........................402
Technical Specifications............................413
Capacities and Specific-ations
Engine Specifications - 6.2L.....................415
Engine Specifications - 6.7L Diesel........415
Engine Specifications - 6.8L....................416
Motorcraft Parts - 6.2L...............................417
Motorcraft Parts - 6.7L Diesel..................418
Motorcraft Parts - 6.8L..............................419
Vehicle Identification Number...............420
Vehicle Certification Label........................421
Transmission Code Designation.............421
Capacities and Specifications - 6.2L....422
Capacities and Specifications - 6.7LDiesel............................................................427
Capacities and Specifications -6.8L...............................................................434
Audio System
General Information....................................441
Audio Unit - Vehicles With: AM/FM/CD..................................................................442
Audio Unit - Vehicles With: AM/FM/CD/SYNC............................................................443
Audio Unit - Vehicles With: AM/FM/CD/Touchscreen Display..............................447
Digital Radio..................................................448
Satellite Radio...............................................451
USB Port.........................................................454
SYNC™
General Information...................................455
Using Voice Recognition...........................457
Using SYNC™ With Your Phone...........459
SYNC™ Applications and Services.......471
Using SYNC™ With Your MediaPlayer...........................................................476
SYNC™ Troubleshooting.........................485
SYNC™ 3
General Information...................................493
Home Screen................................................504
Using Voice Recognition...........................505
Entertainment................................................512
Climate............................................................522
Phone...............................................................524
Navigation......................................................530
Apps.................................................................538
Settings............................................................541
SYNC™ 3 Troubleshooting......................553
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Table of Contents
Right-hand sideA
Left-hand sideB
Note:Throughout this guide, you will findwarnings identified by the warning symbol.Warnings remind you to be especiallycareful to reduce the risk of personal injury.
SYMBOLS GLOSSARY
These are some of the symbols you maysee on your vehicle.
Air conditioning system
Air conditioning system lubricanttype
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleumbased
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
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4X2 (If Equipped)
Illuminates momentarily whentwo-wheel drive high is selected.If the light fails to display whenthe ignition is turned on, or remains on,have the system serviced immediately byyour authorized dealer.
4X4 LOW (If Equipped)
Illuminates when four-wheeldrive low is engaged. If the lightfails to display when the ignitionis turned on, or remains on, have thesystem serviced immediately by yourauthorized dealer.
4X4 HIGH (If Equipped)
Illuminates when four-wheeldrive high is engaged. If the lightfails to display when the ignitionis turned on, or remains on, have thesystem serviced immediately by yourauthorized dealer.
Diesel Engine Brake (If Equipped)
Illuminates when you switch themanual engine brake on. SeeGeneral Information (page221).
Illuminates when you switch theautomatic engine brake on. SeeGeneral Information (page221).
Diesel Exhaust Fluid (If Equipped)
With the key in the on position,illuminates when the DEF iscontaminated, low or someonehas tampered with the DEF system. SeeSelective Catalytic Reduction System(page 188).
Wait To Start (If Equipped)
Illuminates when you switch theignition on as part of thepre-start system. Wait until thewait to start indicator turns off beforeattempting to start vehicle. See Startinga Diesel Engine (page 176).
Water In Fuel (If Equipped)
During refueling, it is possible foryou to pumpwater-contaminated diesel fuelinto your fuel tank. Your vehicle’s fuelsystem is equipped with a fuel filter andwater separator to remove water from thefuel. The water in fuel indicator lights whenthe fuel and water separator has asignificant quantity of water in it andrequires immediate draining.
If the water in fuel indicator illuminateswhen the engine is running, stop yourvehicle as soon as safely possible, shut offthe engine, then drain the fuel and waterseparator. See Fuel Quality (page 185).Allowing water to stay in the fuel system,after the water in fuel indicator illuminates,could result in extensive damage or failureof the fuel injection system.
WARNING
Do not drain the water-in-fuelseparator while the engine is running.Failure to follow this warning mayresult in fire, serious injury, death orproperty damage.
Note:Do not drain the fuel and waterseparator while the engine is running. Air willenter into the fuel system causing the enginenot to operate properly.
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Note:Do not clean the mirror housing orglass with harsh abrasives, fuel or otherpetroleum-based cleaning products.
HEATED EXTERIOR MIRRORS
Note:Do not remove ice from the mirrorswith a scraper or adjust the mirror glasswhen it is frozen in place.
Note:Do not clean the mirror housing orglass with harsh abrasives, fuel or otherpetroleum-based cleaning products.
The heated exterior mirrors will removeice, mist and fog.
CABIN AIR FILTER
Your vehicle is equipped with a cabin airfilter, which gives you and your passengersthe following benefits:
•It improves your driving comfort byreducing particle concentration.
•It improves the interior compartmentcleanliness.
•It protects the climate controlcomponents from particle deposits.
You can locate the cabin air filter behindthe glove box.
Note:Make sure you have a cabin air filterinstalled at all times. This prevents foreignobjects from entering the system. Runningthe system without a filter in place couldresult in degradation or damage to thesystem.
Replace the filter at regular intervals. SeeScheduled Maintenance (page 573).
For additional cabin air filter information,or to replace the filter, see an authorizeddealer.
REMOTE START (If Equipped)
You can switch this feature on or off andadjust the settings using the informationdisplay.
The system adjusts the interiortemperature depending on your chosensettings during remote start.
You cannot adjust the climate controlsetting during remote start operation.When you switch the ignition on, theclimate control system returns to theprevious settings. You can now makeadjustments.
You need to switch on certainvehicle-dependent features, such as:
•Heated seats.
•Cooled seats.
•Heated steering wheel.
•Heated mirrors.
•Heated rear window.
Automatic Settings
In hot weather, the system is set to 72°F(22°C). The cooled seats are set to high(if available, and selected to AUTO in theinformation display).
In moderate weather, the system eitherheats or cools (based on previoussettings). The rear defroster, heatedmirrors and heated or cooled seats do notautomatically turn on.
In cold weather, the system is set to 72°F(22°C). The heated seats are set to high(if available, and selected to AUTO in theinformation display). The heated rearwindow and heated mirrors automaticallyturn on.
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Climate Control
Press the cooled seat symbol to cyclethrough the various cool settings and off.More indicator lights indicate coolersettings.
Note:The cooled seats may remain on afteryou remote start your vehicle, based on yourremote start settings. The heated seats mayalso turn on when you start your vehicle ifthey were on when you switched yourvehicle off.
Note:After 60 minutes of operation, thecooled seats switch off. Press the cooledseat symbol to switch the cooled seats on.
Climate Controlled Seat Air FilterReplacement
The climate controlled seat systemincludes air filters. You must replace themperiodically.
The filter is located under each front seat.Access the filter from the second rowfootwell area. Move the front seats all theway to the full front and full up positionsto ease access.
To remove a filter:
1. Turn the vehicle off.
2. Push up on the outside rigid edge ofthe filter until the tabs are released,then remove the filter.
To install a filter:
1. First, position the filter in its housingmaking sure that the far forward endis all the way up in the housing.
2. Push in on the center of the outsideedge of the filter and rotate clockwiseinto the housing until it clips intoposition.
FRONT SEAT ARMREST (If
Equipped)
1.Press the control to release the cushionlatch.
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sensor to determine how long the glowplugs stay energized. The required time forthe glow plugs to be energized decreasesas the coolant temperature, barometricpressure and environmental temperatureincrease.
Cold Weather Starting
WARNINGS
Do not use starting fluid, for exampleether, in the air intake system. Suchfluid could cause immediateexplosive damage to the engine andpossible personal injury.
Do not add gasoline, gasohol, alcoholor kerosene to diesel fuel. Thiscreates a serious fire hazard andcauses engine performance problems.
We recommend that the engine blockheater be used for starting when thetemperature is -9°F (-23°C) or colder. SeeEngine Block Heater (page 181).
When operating in cold weather, you mayuse Motorcraft® cetane improvers ornon-alcohol-based cetane improvers froma reputable manufacturer as needed.
Do not crank the engine for more than 10seconds as starter damage may occur. Ifthe engine does not start, switch theignition off and wait 30 seconds beforetrying again.
Switch the ignition on. Do notstart the engine until theglow-plug indicator turns off.
When the glow plug pre-heat indicatorturns off, turn the key to start. After youstart the engine, the glow plugs mayremain on for a period. If you do not startthe engine before the glow plug activationtime ends, you will need to reset the glowplugs by switching the ignition off. Afterthe engine starts, allow it to idle for about15 seconds. This protects the engine. Donot increase engine speed until the oilpressure gauge indicates normal pressure.
Cold Weather Operation
Note:Idling in cold weather does not heatthe engine to its normal operatingtemperature. Long periods of idling,especially in cold weather, can cause abuildup of deposits which can cause enginedamage.
Change to a lighter grade engine oil tomake starting easier under theseconditions. Refer to engine oilspecifications. See Capacities andSpecifications (page 427).
Diesel fuel is adjusted seasonally for coldtemperatures. Diesel fuel which has notbeen properly formulated for the ambientconditions may gel which can clog the fuelfilters. One indication that the fuel filter(s)may be clogged is if the engine starts, stallsafter a short time, and then does notrestart. If you have been using biodiesel,you may need to use a fuel with lowerbiodiesel content, try another brand, ordiscontinue using biodiesel. Do not usealcohol based additives to correct fuelgelling. This may result in damage to thefuel injectors and system. Use the properanti-gel and performance improvementproduct. See Capacities andSpecifications (page 427).
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Starting and Stopping the Engine