
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
SYNC Mobile Apps
The system enables voice and steeringwheel control of SYNC AppLink enabledsmartphone apps. When an app is runningthrough AppLink, you can control mainfeatures of the app through voicecommands and steering wheel controls.
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:iPhone users need to connect thephone to the USB port.
Note:Android users need to connect thephone to SYNC using Bluetooth.
Note:For information on available apps,supported smartphone devices andtroubleshooting tips please visit the Fordwebsite.
Availability of SYNC AppLink enabled Appswill vary by region.
Note:Make sure you have an active accountfor the app that you have downloaded.Some apps work automatically with nosetup. Other apps want you to configureyour personal settings and personalize yourexperience by creating stations or favorites.We recommend you do this at home oroutside of your vehicle.
Note:AppLink is not available if yourvehicle is equipped with the MyFordTouchsystem.
To Access Using the SYNC Menu
Press the MENU button to access themenu on-screen. Then select:
Action and DescriptionMenuItem
SYNC-Apps
Scroll through the list ofavailable applications andselect a particular app orselect:
MobileApps
Find New Apps
Note:If you cannot find a compatible SYNCAppLink app, make sure the required app isrunning on the mobile device.
Accessing an App's Menu
When an app is running through SYNC,press the right arrow button on the steeringwheel control to access the app menu.
You can access various app features fromhere, for example thumbs up and thumbsdown.
Press the left arrow button on the steeringwheel control to exit the app menu.
473
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
SYNC™ (If Equipped)

Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is switched off and the phone isconnected to SYNC, an icon displays on thestatus bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
If a crash deploys an airbag (excludingknee airbags and rear inflatable safetybelts [if equipped]) or activates the fuelpump shut-off, your SYNC-equippedvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth-enabled phone. Youcan learn more about the 911 Assistfeature, by visiting:
Website
www.owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
See Supplementary Restraints System(page 44). Important information aboutairbag deployment is in this chapter.
See Roadside Emergencies (page 297).Important information about the fuel pumpshut-off is in this chapter.
To switch 911 Assist on and off please viewthe settings information. See Settings(page 541).
To make sure that 911 Assist workscorrectly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
499
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
SYNC™ 3 (If Equipped)

911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
•Do not attempt to service or repair thesystem. Have an authorized dealercheck your vehicle.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC 3 functionsare speed-dependent. Their use islimited to when your vehicle is travelingat speeds under 3 mph (5 km/h). Makesure that you review your device'smanual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
•Screens crowded with information,such as Point of Interest reviews andratings, SiriusXM Traffic and Travel Linksports scores, movie times or skiconditions.
•Any action that requires you to use akeyboard is restricted, such as enteringa navigation destination or editinginformation.
•All lists are limited so the user can viewfewer entries (such as phone contactsor recent phone call entries).
See the following chart for more specificexamples.
500
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
SYNC™ 3 (If Equipped)

Changing the Engine-Mounted andDiesel Fuel Conditioner Module FuelFilters - 6.7L Diesel...................................359Diesel Fuel Conditioner ModuleFilter...................................................................359Engine-mounted Fuel Filter...........................362Changing the Engine Oil and OilFilter...............................................................329Engine lubrication for severe serviceoperation.........................................................330Changing the Wiper Blades.....................348Checking MyKey System Status...............63MyKey Distance....................................................63Number of Admin Keys......................................63Number of MyKeys..............................................63Checking the Wiper Blades.....................348Child Restraint and SeatbeltMaintenance.................................................42Child Restraint Positioning.........................32Child Safety........................................................17General Information.............................................17Child Safety Locks..........................................33Left-Hand Side......................................................34Right-Hand Side...................................................34Cleaning Leather Seats.............................369With King Ranch Edition.................................370Without King Ranch Edition..........................369Cleaning Products.......................................364Cleaning the Engine...................................366Cleaning the Exhaust - 6.7L Diesel........367Cleaning the Exterior..................................365Exterior Chrome Parts.....................................365Exterior Plastic Parts........................................365Stripes or Graphics...........................................365Underbody...........................................................366Under Hood.........................................................366Cleaning the Instrument Panel andInstrument Cluster Lens........................368Cleaning the Interior...................................368Cleaning the Wheels..................................370Cleaning the Windows and WiperBlades............................................................367Clearing All MyKeys.......................................63Climate............................................................522Climate Control.............................................145Climate Controlled Seats...........................161Cooled Seats.........................................................161Heated Seats.........................................................161
Collision Warning System........................258Principle Of Operation.....................................258Coolant CheckSee: Engine Coolant Check - 6.2L/6.8L.....332See: Engine Coolant Check - 6.7LDiesel.................................................................336Crash Sensors and Airbag Indicator........52Creating a MyKey............................................62Programming or Changing ConfigurableSettings...............................................................62Cross Traffic Alert........................................254False Alerts..........................................................256Switching the System Off and On..............256System Errors......................................................256System Lights, Messages and AudibleAlerts.................................................................255System Limitations...........................................256Using the System...............................................254Cruise Control..................................................82Principle of Operation......................................239Type 1........................................................................82Type 2.......................................................................82Cruise controlSee: Using Cruise Control...............................239Customer Assistance.................................305
D
Data Recording................................................10Event Data Recording..........................................10Service Data Recording......................................10Daytime Running Lamps............................88Type 1 - Conventional(Non-Configurable).......................................88Type 2 - Configurable.........................................88Diesel Particulate Filter..............................180Regeneration.......................................................180Digital Radio..................................................448HD Radio Reception and StationTroubleshooting...........................................450Direction Indicators.......................................90Doors and Locks.............................................65DPFSee: Diesel Particulate Filter..........................180Draining the Fuel Filter Water Trap - 6.7LDiesel.............................................................345Draining the Diesel Fuel ConditionerModule..............................................................345
629
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
Index

Driver and Passenger Airbags...................45Children and Airbags..........................................50Passenger Airbag On and Off Switch ..........45Proper Driver and Front Passenger SeatingAdjustment........................................................49Driving Aids.....................................................247Driving Hints...................................................292Driving Through Water...............................293DRLSee: Daytime Running Lamps........................88
E
Economical Driving.....................................292Electronic Locking Differential................219Activating the Electronic LockingDifferential........................................................219Emission Control System - Diesel.........199Oxidation Catalytic Converter and DieselParticulate Filter System............................199Emission Control System -Gasoline........................................................196On-Board Diagnostics (OBD-II)....................197Readiness for Inspection and Maintenance(I/M) Testing...................................................198End User License Agreement..................601VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) .................................601Engine Block Heater.....................................181Using the Engine Block Heater......................182Engine Coolant Check - 6.2L/6.8L........332Adding Coolant...................................................332Engine Coolant TemperatureManagement..................................................335Fail-Safe Cooling...............................................334Recycled Coolant...............................................333Severe Climates.................................................334Engine Coolant Check - 6.7LDiesel.............................................................336Adding Coolant..................................................336Checking Coolant Corrosion InhibitorAdditive Strength .........................................339Coolant Change.................................................340Engine and Secondary Cooling SystemRefill Procedure.............................................338Engine-driven Cooling Fan (FanClutch).............................................................340Recycled Coolant..............................................338
Severe Climates.................................................338Engine Idle Shutdown..................................181Engine ImmobilizerSee: Passive Anti-Theft System.....................74Engine Oil Check - 6.2L/6.8L...................327Adding Engine Oil...............................................327Engine Oil Check - 6.7L Diesel................328Adding Engine Oil..............................................329Engine Oil Dipstick - 6.2L/6.8L...............327Engine Oil Dipstick - 6.7L Diesel.............327Engine Specifications - 6.2L.....................415Drivebelt Routing................................................415Engine Specifications - 6.7L Diesel........415Drivebelt Routing................................................415Engine Specifications - 6.8L....................416Drivebelt Routing................................................417Entertainment................................................512AM/FM Radio.......................................................513Apps.........................................................................521Bluetooth Stereo or USB................................520CD (If equipped).................................................519HD Radio™ Information (IfAvailable).........................................................516SIRIUS® Satellite Radio (IfActivated).........................................................514Sources...................................................................512Supported Media Players, Formats andMetadata Information..................................521USB Ports...............................................................521Environment.....................................................16Essential Towing Checks...........................281Before Towing a Trailer....................................287Dynamic Hitching Using the Rear ViewCamera System.............................................282Hitches...................................................................283Integrated Trailer Brake Controller..............285Launching or Retrieving a Boat or PersonalWatercraft (PWC)........................................288Safety Chains......................................................284Trailer Brakes.......................................................284Trailer Lamps.......................................................287Trailer Towing Connector.................................281When Towing a Trailer.....................................288Event Data RecordingSee: Data Recording............................................10Export Unique Options.................................14Exterior Mirrors................................................96Blind Spot Information System......................98
630
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
Index

Getting Assistance Outside the U.S. andCanada.........................................................308Getting the Services You Need..............305Away From Home.............................................305Global Opening..............................................96Opening the Windows.......................................96
H
HandbrakeSee: Parking Brake.............................................222Hazard Flashers...........................................298HDCSee: Using Hill Descent Control...................229Headlamp AdjustingSee: Adjusting the Headlamps.....................349Head Restraints.............................................152Adjusting the Head Restraint.........................153Heated Exterior Mirrors................................151Heated Seats.................................................160Rear Heated Seats.............................................160Heated Steering Wheel................................82Heated Windows and Mirrors..................150Heated Exterior Mirrors....................................150Heated Rear Window........................................150HeatingSee: Climate Control.........................................145Hill Start Assist.............................................223Switching the System On and Off...............224Using Hill Start Assist.......................................223Hints on Controlling the InteriorClimate..........................................................148Cooling the Interior Quickly............................149General Hints.......................................................148Heating the Interior Quickly............................149Recommended Settings for Cooling..........150Recommended Settings for Heating..........149Side Window Defogging in ColdWeather............................................................150Hints on Driving With Anti-LockBrakes............................................................222Home Screen................................................504Hood LockSee: Opening and Closing the Hood...........322
I
Ignition Switch................................................173
In California (U.S. Only)............................306Information Display Control.......................82Information Displays.....................................111General Information............................................111Information Messages................................1284WD.........................................................................144Active Park............................................................128Adaptive Cruise Control...................................129Adaptive Steering...............................................129AdvanceTrac and Traction Control..............130Airbag......................................................................130Alarm and Security............................................130Automatic Engine Shutdown..........................131Battery and Charging System.........................131Blind Spot Information and Cross TrafficAlert System....................................................132Collision Warning System................................133Diesel Messages..................................................133Doors and Locks..................................................135Driver Alert............................................................136Drivetrain................................................................136Engine.....................................................................136Fuel...........................................................................137Keys and Intelligent Access.............................137Lane Keeping System.......................................138Maintenance........................................................138MyKey......................................................................139Off Road.................................................................139Park Aid..................................................................140Park Brake.............................................................140Power Steering.....................................................141Remote Start.........................................................141Seats.........................................................................141Starting System ..................................................142Tire Pressure Monitoring System..................142Trailer.......................................................................142Installing Child Restraints............................18Child Seats...............................................................18Combining Seatbelt and LATCH LowerAnchors for Attaching Child SafetySeats.....................................................................27Front Seat Tether Strap Attachment(Regular Cab)...................................................28Rear Seat Tether Strap Attachment (CrewCab and Super Cab)......................................29Use of Inboard Lower Anchors from theOutboard Seating Positions (CenterSeating Use) ....................................................26
632
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
Index

Sitting in the Correct Position..................152Sliding Windows............................................99Power Sliding Back Window...........................99Snow ChainsSee: Using Snow Chains.................................394Snowplowing................................................294Engine temperature while plowing.............295Installing the Snowplow.................................294Operating the Vehicle with the SnowplowAttached..........................................................295Snowplowing with your Airbag EquippedVehicle..............................................................295Transmission operation whileplowing.............................................................296Special Notices................................................13New Vehicle Limited Warranty.........................13On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................13Using your Vehicle as an Ambulance.............13Using your Vehicle as a Stationary PowerSource...................................................................14Using your Vehicle With a Snowplow............13Special Operating Conditions ScheduledMaintenance...............................................581Diesel Engine(s).................................................583Exceptions...........................................................589Gasoline Engine(s)............................................581Speed ControlSee: Cruise Control...........................................239Spot Lamps.....................................................90Cargo and Trailer Hookup Lamps...................91Stability Control...........................................226Principle of Operation......................................226Starter SwitchSee: Ignition Switch............................................173Starting a Diesel Engine - 6.7LDiesel..............................................................176....................................................................................176Cold Weather Operation...................................177Cold Weather Starting.......................................177Diesel Engine Fast Start Glow PlugSystem...............................................................176Starting a Gasoline Engine - 6.2L/6.8L..................................................................174Cold Weather Starting (Flexible FuelVehicles Only)..................................................175Failure to Start......................................................175
Guarding Against Exhaust Fumes................176Important Ventilating Information...............176Stopping the Engine When Your Vehicle isMoving................................................................175Stopping the Engine When Your Vehicle isStationary..........................................................175Starting and Stopping the Engine..........173General Information...........................................173Steering...........................................................256Adaptive Steering...............................................257Power Steering...................................................256Steering Wheel...............................................80Storage Compartments.............................170SunroofSee: Moonroof.....................................................100Sun Visors.........................................................99Illuminated Vanity Mirror.................................100Supplementary Restraints System.........44Principle of Operation........................................44Switching Off the Engine - 6.7LDiesel.............................................................180Symbols Glossary.............................................8SYNC™ 3........................................................493General Information.........................................493SYNC™ 3 Troubleshooting......................553SYNC™ Applications and Services........471911 Assist................................................................471SYNC Mobile Apps............................................473SYNC™...........................................................455General Information.........................................455SYNC™ Troubleshooting.........................485
T
Tailgate Lock....................................................70Tailgate Step.....................................................71Closing the Step.....................................................71Opening the Step...................................................71Tailgate...............................................................70Technical SpecificationsSee: Capacities and Specifications.............415Terrain Control..............................................229Principle of Operation......................................229The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................307Tire Care...........................................................377Glossary of Tire Terminology.........................378
636
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
Index

Using Stability Control...............................227AdvanceTrac® with Roll Stability Control™(RSC®)..............................................................227Using SYNC™ With Your MediaPlayer.............................................................476Accessing Your USB Song Library..............480Bluetooth Devices and SystemSettings............................................................482Connecting Your Digital Media Player to theUSB Port...........................................................476Media Menu Features.......................................479Media Voice Commands.................................477USB 2.....................................................................482Voice Commands for Audio Sources.........483Using SYNC™ With Your Phone............459Accessing Features through the PhoneMenu.................................................................464Accessing Your Phone Settings....................467Bluetooth Devices.............................................468Making Calls........................................................463Pairing a Phone for the First Time..............460Pairing Subsequent Phones...........................461Phone Options during an Active Call.........463Phone Voice Commands.................................461Receiving Calls...................................................463System Settings................................................469Text Messaging..................................................465Using Traction Control...............................225Switching the System Off...............................225System Indicator Lights andMessages.........................................................225Using Voice Recognition............................457Audio Voice Commands.................................506Climate Voice Commands.............................507Initiating a Voice Session................................457Mobile App Voice Commands.....................509Navigation Voice Commands.......................508Phone Voice Commands................................507SiriusXM Traffic and Travel Link VoiceCommands......................................................510System Interaction and Feedback..............458Voice Settings Commands.............................510Utilizing the Mediation/ArbitrationProgram (Canada Only)........................308
V
Vehicle Care...................................................364General Information.........................................364Vehicle Certification Label........................421Vehicle Identification Number...............420Vehicle Storage..............................................371Battery....................................................................372Body.........................................................................371Brakes.....................................................................372Cooling system....................................................372Engine.....................................................................372Fuel system..........................................................372General....................................................................371Miscellaneous......................................................372Removing Vehicle From Storage..................372Tires.........................................................................372VentilationSee: Climate Control.........................................145VINSee: Vehicle Identification Number............420Voice Control...................................................82
W
Warning Lamps and Indicators...............1054X2..........................................................................1094X4 HIGH..............................................................1094X4 LOW...............................................................109Adaptive Cruise Control...................................105Adaptive Steering..............................................106Anti-Lock Braking System..............................106Automatic High Beam......................................106Battery....................................................................106Blind Spot Monitor............................................106Brake System.......................................................106Check Fuel Cap...................................................106Cruise Control.......................................................107Diesel Engine Brake...........................................109Diesel Exhaust Fluid..........................................109Direction Indicator..............................................107Door Ajar................................................................107Electronic Locking Differential.......................107Engine Coolant Temperature.........................107Engine Oil...............................................................107Fasten Seatbelt...................................................107Front Airbag..........................................................107Front Fog Lamps.................................................107
638
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201710, Second Printing
Index