
Media Player
This button is available when a mediadevice such as a Bluetooth Stereo or USB
device is the active audio source. Pressingthe button allows you to access thefollowing options for active devices only.
Action and DescriptionMenu Item
For some Apple devices, SYNC 3 can adjust the playback speed ofpodcasts. When a podcast is playing, you can choose:Podcast Speed
FasterNormalSlower
For some Apple devices, SYNC 3 can adjust the playback speed ofaudiobooks. When an audiobook is playing, you can choose:Audiobook Speed
FasterNormalSlower
Cover art displays from your device’s musicfiles. If no cover art for the files exists on thedevice, then the Gracenote Database providescover art.
Media PlayerCover Art Priority
The Gracenote Database supplied cover art isused for your music files. This overrides anycover art from your device.
Gracenote®
Switches on and off Gracenote® to provide metadata informationsuch as genre, artist, album.Gracenote®Management
This allows you to view the version level of the Gracenote Database.Gracenote® Data-base Info
This allows you to view the manufacturer and model number of yourmedia device.Device Informa-tion
Erase the stored in media information in order to re-index.Update MediaIndex
Clock
To adjust the time, select the up and downarrows on either side of the screen. Thearrows on the left adjust the hour andarrows on the right adjust the minute. Youcan then select AM or PM.
You can adjust the following features:
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USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Make sure you connect the device to SYNC3 and that you have started the mediaplayer on your device.
This is a device-dependent feature.Bluetooth audiodoes notstream.The device is notconnected.
Make sure that all song details are popu-lated.
Your music files may notcontain the correct artist,song title, album or genreinformation.
SYNC 3 doesnot recognizemusic that is onmy device.
Try replacing the corrupt file with a newversion.The file may becorrupted.
Some devices require you to change theUSB settings from mass storage to mediatransfer protocol class.
The song may havecopyright protection thatdoes not allow it to play.
Convert the file to a supported format. SeeEntertainment (page 512).The file format is notsupported by SYNC 3.
Update media index. See Settings (page541).The device needs to bere-indexed.
Make sure your device is unlocked beforeconnecting it to SYNC 3.The device has a lockscreen enabled.
Disconnect the device from SYNC 3. Tryswitching your device off, resetting it orremoving the battery, then connect it backto SYNC 3.
This is a device limitation.
When I connectmy device, Isometimes donot hear anysound.
To listen to Apple devices through USB,select AirPlay from the devices ControlCenter, then select Dock Connector.
To listen to Apple devices throughBluetooth Stereo, select AirPlay from thedevices Control Center, then select SYNC.
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Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciationrules of the selected language to the namesstored on your media player or USB flashdrive. It is able to make some exceptionsfor very popular artist names (for example,U2) such that you can always use theEnglish pronunciation for these artists.
You may be saying theforeign names using thecurrently selectedlanguage for SYNC 3.
The SYNC 3voice controlsystem is havingtrouble recog-nizing foreigntracks, artists,albums, genresand playlistnames from mymedia player orUSB flash drive.
SYNC 3 uses a synthetically generatedvoice rather than pre-recorded humanvoice.
SYNC 3 uses text-to-speech voice prompttechnology.
The systemgenerates voiceprompts andthe pronunci-ation of somewords may notbe accurate formy language.
SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
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General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>|) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
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Driver and Passenger Airbags...................45Children and Airbags..........................................50Passenger Airbag On and Off Switch ..........45Proper Driver and Front Passenger SeatingAdjustment........................................................49Driving Aids.....................................................247Driving Hints...................................................292Driving Through Water...............................293DRLSee: Daytime Running Lamps........................88
E
Economical Driving.....................................292Electronic Locking Differential................219Activating the Electronic LockingDifferential........................................................219Emission Control System - Diesel.........199Oxidation Catalytic Converter and DieselParticulate Filter System............................199Emission Control System -Gasoline........................................................196On-Board Diagnostics (OBD-II)....................197Readiness for Inspection and Maintenance(I/M) Testing...................................................198End User License Agreement..................601VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) .................................601Engine Block Heater.....................................181Using the Engine Block Heater......................182Engine Coolant Check - 6.2L/6.8L........332Adding Coolant...................................................332Engine Coolant TemperatureManagement..................................................335Fail-Safe Cooling...............................................334Recycled Coolant...............................................333Severe Climates.................................................334Engine Coolant Check - 6.7LDiesel.............................................................336Adding Coolant..................................................336Checking Coolant Corrosion InhibitorAdditive Strength .........................................339Coolant Change.................................................340Engine and Secondary Cooling SystemRefill Procedure.............................................338Engine-driven Cooling Fan (FanClutch).............................................................340Recycled Coolant..............................................338
Severe Climates.................................................338Engine Idle Shutdown..................................181Engine ImmobilizerSee: Passive Anti-Theft System.....................74Engine Oil Check - 6.2L/6.8L...................327Adding Engine Oil...............................................327Engine Oil Check - 6.7L Diesel................328Adding Engine Oil..............................................329Engine Oil Dipstick - 6.2L/6.8L...............327Engine Oil Dipstick - 6.7L Diesel.............327Engine Specifications - 6.2L.....................415Drivebelt Routing................................................415Engine Specifications - 6.7L Diesel........415Drivebelt Routing................................................415Engine Specifications - 6.8L....................416Drivebelt Routing................................................417Entertainment................................................512AM/FM Radio.......................................................513Apps.........................................................................521Bluetooth Stereo or USB................................520CD (If equipped).................................................519HD Radio™ Information (IfAvailable).........................................................516SIRIUS® Satellite Radio (IfActivated).........................................................514Sources...................................................................512Supported Media Players, Formats andMetadata Information..................................521USB Ports...............................................................521Environment.....................................................16Essential Towing Checks...........................281Before Towing a Trailer....................................287Dynamic Hitching Using the Rear ViewCamera System.............................................282Hitches...................................................................283Integrated Trailer Brake Controller..............285Launching or Retrieving a Boat or PersonalWatercraft (PWC)........................................288Safety Chains......................................................284Trailer Brakes.......................................................284Trailer Lamps.......................................................287Trailer Towing Connector.................................281When Towing a Trailer.....................................288Event Data RecordingSee: Data Recording............................................10Export Unique Options.................................14Exterior Mirrors................................................96Blind Spot Information System......................98
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Index

Refueling - Gasoline....................................192Fuel Filler Cap......................................................193Remote Control..............................................54Car Finder................................................................59Integrated Keyhead Transmitter....................54Intelligent Access Key.........................................55Memory Feature...................................................58Remote Start.........................................................59Replacing the Battery.........................................56Sounding the Panic Alarm................................59Remote Start...................................................151Automatic Settings.............................................151Removing the Tailgate.................................70Repairing Minor Paint Damage..............370Replacement PartsRecommendation........................................12Collision Repairs....................................................12Scheduled Maintenance and MechanicalRepairs..................................................................12Warranty on Replacement Parts.....................13Replacing a Lost Key or RemoteControl............................................................60Reporting Safety Defects (CanadaOnly)...............................................................310Reporting Safety Defects (U.S.Only)...............................................................310Roadside Assistance..................................297Vehicles Sold in Canada: Getting RoadsideAssistance........................................................297Vehicles Sold in Canada: RoadsideAssistance Program Coverage................298Vehicles Sold in Canada: Using RoadsideAssistance.......................................................298Vehicles Sold in the United States: GettingRoadside Assistance...................................297Vehicles Sold in the United States: UsingRoadside Assistance...................................297Roadside Emergencies..............................297Running-InSee: Breaking-In.................................................292Running Out of Fuel....................................188
S
Safety Canopy™..............................................51Safety Precautions......................................183
Satellite Radio...............................................451Satellite Radio Electronic Serial Number(ESN)................................................................452Satellite Radio Reception Factors...............452SIRIUS® Satellite Radio Service..................452Troubleshooting.................................................453Scheduled Maintenance Record............591Scheduled Maintenance...........................573Seatbelt Extension........................................43Seatbelt Height Adjustment.....................40Seatbelt Reminder.........................................41Belt-Minder™.........................................................41Seatbelts...........................................................35Principle of Operation.........................................35Seatbelt Warning Lamp and IndicatorChime..............................................................40Conditions of operation......................................41Seats..................................................................152Security...............................................................74Selective Catalytic Reduction System -Diesel.............................................................188Contaminated Diesel Exhaust Fluid orInoperative Selective Catalytic ReductionSystem...............................................................192Diesel Exhaust Fluid Guidelines andInformation.......................................................191Diesel Exhaust Fluid Level..............................188Diesel Exhaust Fluid Warning Messagesand Vehicle Operations..............................190Filling the Diesel Exhaust Fluid Tank..........188Settings............................................................541911 Assist...............................................................546Ambient Lighting................................................551Bluetooth..............................................................543Clock.......................................................................542Display...................................................................552General..................................................................550Media Player........................................................542Mobile Apps........................................................549Navigation.............................................................547Phone.....................................................................543Radio......................................................................546Sound......................................................................541Valet Mode...........................................................553Vehicle....................................................................551Voice Control.......................................................553Wi-Fi........................................................................551Side Airbags.....................................................50
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Index

Using Stability Control...............................227AdvanceTrac® with Roll Stability Control™(RSC®)..............................................................227Using SYNC™ With Your MediaPlayer.............................................................476Accessing Your USB Song Library..............480Bluetooth Devices and SystemSettings............................................................482Connecting Your Digital Media Player to theUSB Port...........................................................476Media Menu Features.......................................479Media Voice Commands.................................477USB 2.....................................................................482Voice Commands for Audio Sources.........483Using SYNC™ With Your Phone............459Accessing Features through the PhoneMenu.................................................................464Accessing Your Phone Settings....................467Bluetooth Devices.............................................468Making Calls........................................................463Pairing a Phone for the First Time..............460Pairing Subsequent Phones...........................461Phone Options during an Active Call.........463Phone Voice Commands.................................461Receiving Calls...................................................463System Settings................................................469Text Messaging..................................................465Using Traction Control...............................225Switching the System Off...............................225System Indicator Lights andMessages.........................................................225Using Voice Recognition............................457Audio Voice Commands.................................506Climate Voice Commands.............................507Initiating a Voice Session................................457Mobile App Voice Commands.....................509Navigation Voice Commands.......................508Phone Voice Commands................................507SiriusXM Traffic and Travel Link VoiceCommands......................................................510System Interaction and Feedback..............458Voice Settings Commands.............................510Utilizing the Mediation/ArbitrationProgram (Canada Only)........................308
V
Vehicle Care...................................................364General Information.........................................364Vehicle Certification Label........................421Vehicle Identification Number...............420Vehicle Storage..............................................371Battery....................................................................372Body.........................................................................371Brakes.....................................................................372Cooling system....................................................372Engine.....................................................................372Fuel system..........................................................372General....................................................................371Miscellaneous......................................................372Removing Vehicle From Storage..................372Tires.........................................................................372VentilationSee: Climate Control.........................................145VINSee: Vehicle Identification Number............420Voice Control...................................................82
W
Warning Lamps and Indicators...............1054X2..........................................................................1094X4 HIGH..............................................................1094X4 LOW...............................................................109Adaptive Cruise Control...................................105Adaptive Steering..............................................106Anti-Lock Braking System..............................106Automatic High Beam......................................106Battery....................................................................106Blind Spot Monitor............................................106Brake System.......................................................106Check Fuel Cap...................................................106Cruise Control.......................................................107Diesel Engine Brake...........................................109Diesel Exhaust Fluid..........................................109Direction Indicator..............................................107Door Ajar................................................................107Electronic Locking Differential.......................107Engine Coolant Temperature.........................107Engine Oil...............................................................107Fasten Seatbelt...................................................107Front Airbag..........................................................107Front Fog Lamps.................................................107
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Index