
Note:You can check four-wheel-downtowing status at any time by opening thedriver's door or turning the ignition to theaccessory or on position and verifying amessage displays in the cluster.
To exit four-wheel-down towing and returnthe transfer case to its 2H position:
1.With your vehicle still properly securedto the tow vehicle, put the ignition inthe on position, but do not start theengine. If your vehicle has an ignitionkey, switch the key to on. If your vehiclehas intelligent access, press the engineSTART/STOP button once withoutpressing the brake pedal.
2. Press and hold the brake pedal.
3. Shift the transmission out of neutral(N) and into any other gear.
4. Release the brake pedal.
Note:If completed successfully, the 2Hindicator light illuminates and aconfirmation message displays in theinstrument cluster.
Note:If the indicator light and message donot display, you must perform the procedureagain from the beginning.
Note:You may hear an audible noise as thetransfer case shifts out of its neutralposition. This is normal.
Note:If a message displays in theinstrument cluster stating there is a shiftdelay, transfer case gear tooth blockagemay be present. See Resolving the ShiftDelay Issue after this section.
5.Apply the parking brake and disconnectthe vehicle from the tow vehicle.
6. Release the parking brake, start theengine and shift the transmission todrive (D) to make sure the transfercase is out of neutral (N).
7. If the transfer case does notsuccessfully shift out of neutral (N),set the parking brake until you can haveyour vehicle serviced.
Resolving the Shift Delay Issue
If the instrument cluster displays a shiftdelay message, See InformationMessages (page 128). You need toperform the following steps:
1. Press and hold the brake pedal.
2. Put the transmission into neutral (N),and then start the engine.
3. With the engine running, shift thetransmission to drive (D) and let thevehicle roll forward, up to 3 ft (1 m).You may hear an audible noise as thetransfer case shifts out of its neutralposition. This is normal.
4. When the issue is resolved, theinstrument cluster displays a messagestating neutral tow is disabled.
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This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle.
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference.
In Canada, this card is found in theWarranty Guide in the glove compartmentof your vehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
For complete program coverage detailsyou may contact your dealer, you can callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
HAZARD FLASHERS
Note:The hazard flashers operate whenthe ignition is in any position, or if the key isnot in the ignition. If used when the vehicleis not running, the battery loses charge. Asa result, there may be insufficient power torestart your vehicle.
The flasher control is on theinstrument panel. Use yourhazard flashers when yourvehicle is creating a safety hazard for othermotorists.
•Press the flasher control and all frontand rear direction indicators flash.
•Press the button again to switch themoff.
FUEL SHUTOFF - 6.2L/6.8L
Note:If your vehicle is involved in a crash,have a qualified technician check the fuelsystem.
Note: When you try to restart your vehicleafter a fuel shutoff, the vehicle makes surethat various systems are safe to restart.Once the vehicle determines the systemsare safe, then the vehicle allows you torestart.
Note: In the event that your vehicle doesnot restart after your third attempt, contacta qualified technician.
The fuel pump shutoff stops the flow offuel to the engine in the event of amoderate to severe crash. Not everyimpact causes a shutoff.
If your vehicle has a key system:
1. Switch off the vehicle.
2. Switch on the vehicle.
3. Repeat steps 1 and 2 to re-enable thefuel pump.
FUEL SHUTOFF - 6.7L DIESEL
WARNING
Failure to inspect and, if necessary,repair fuel leaks after a collision mayincrease the risk of fire and seriousinjury. Ford Motor Company recommendsthat the fuel system be inspected by anauthorized dealer after any collision.
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Roadside Emergencies

Note:When you try to restart your vehicleafter a fuel shutoff, your vehicle makes surethat various systems are safe to restart.Once your vehicle determines that thesystems are safe, then your vehicle willallow you to restart.
In the event of a moderate to severecollision, your vehicle is equipped with afuel pump shut-off feature that stops theflow of fuel to the engine. Not every impactwill cause a shutoff.
After an accident, if the engine cranks butdoes not start, this switch may have beenactivated.
This switch is located on the passenger’sside of the instrument panel. Open thefront passenger door and remove the smallaccess panel.
The switch has a red button on top of it.
To reset the switch:
1. Turn the ignition off.
2. Check the fuel system for leaks.
3. If no leaks are apparent, reset theswitch by pushing in on the resetbutton.
4. Turn the ignition on.
5.Wait a few seconds and return the keyto off.
6. Make another check for leaks.
Running Out Of DEF (DieselExhaust Fluid)
If your vehicle runs out of DEF, it will enterinto a speed limited mode and can alsoenter into an idle-only mode. Normalvehicle operation will not resume until DEFis refilled. See Selective CatalyticReduction System (page 188).
Contact roadside assistance for help infinding a retailer that sells DEF. SeeCustomer Assistance (page 305).
JUMP STARTING THE VEHICLE
WARNINGS
Batteries normally produce explosivegases which can cause personalinjury. Therefore, do not allowflames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide correctventilation.
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Protected componentsFuse amp ratingFuse or relay number
Smart data link.Steering column control module.
Not used.—14
Smart datalink connector power.10A215Heads up display.
Not used.—16
Electronic finish panel.5A217
Push button ignition switch.5A218Ignition switch.Key inhibit.
Transmission control switch (tow/haul).7.5A219
Not used.—20
Terrain management system.5A221Head-up display.Humidity sensor.
Occupant classification sensor.5A222
Accessory delay.10A123Power windows.Moonroof.Power folding mirrors relay.Inverter.Window/moonroof switch illumination.
Central locking system relay.20A124
Left-hand front smart window motor.30A125Door zone module.
Right-hand front smart window motor.30A126Door zone module.
Moonroof.30A127
Sony amplifier - 10 channel.20A128
Sony amplifier - 14 channel.30A129
Not used.—30
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Fuses

4. Drain the diesel fuel conditionermodule. Turn the drain plugcounterclockwise until it stops. Do notuse any tools to loosen the drain plug.Drain the filter, approximately0.5 gal(2 L), into an appropriate container.Do not re-use the fuel drained from themodule.
5.Tighten the drain plug, turn it clockwiseuntil it stops and you feel a strongresistance. Do not use any tools totighten the drain plug.
6. Switch the ignition on for 30 secondsand then switch the ignition off.Repeat this operation six times in a rowto purge any trapped air from the fuelsystem.
FUEL FILTER - 6.2L/6.8L
Your vehicle is equipped with a lifetimefuel filter that is integrated with the fueltank. Regular maintenance or replacementis not needed.
CHANGING THE 12V BATTERY
WARNINGS
Batteries normally produce explosivegases which can cause personalinjury. Therefore, do not allowflames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide correctventilation.
When lifting a plastic-cased battery,excessive pressure on the end wallscould cause acid to flow through thevent caps, resulting in personal injury anddamage to the vehicle or battery. Lift thebattery with a battery carrier or with yourhands on opposite corners.
Keep batteries out of reach ofchildren. Batteries contain sulfuricacid. Avoid contact with skin, eyes orclothing. Shield your eyes when workingnear the battery to protect against possiblesplashing of acid solution. In case of acidcontact with skin or eyes, flushimmediately with water for a minimum of15 minutes and get prompt medicalattention. If acid is swallowed, call aphysician immediately.
Battery posts, terminals and relatedaccessories contain lead and leadcompounds. Wash hands afterhandling.
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Make sure that you dispose of old batteriesin an environmentally friendly way. Seekadvice from your local authority aboutrecycling old batteries.
If storing your vehicle for more than 30days without recharging the battery, werecommend that you disconnect thebattery cables to maintain battery chargefor quick starting.
Battery Management System (If
Equipped)
The battery management system monitorsbattery conditions and takes actions toextend battery life. If excessive batterydrain is detected, the system temporarilydisables some electrical systems toprotect the battery.
Systems included are:
•Heated rear window.
•Heated seats.
•Climate control.
•Heated steering wheel.
•Audio unit.
•Navigation system.
A message may appear in the informationdisplays to alert you that batteryprotection actions are active. Thesemessages are only for notification that anaction is taking place, and not intended toindicate an electrical problem or that thebattery requires replacement.
After battery replacement, or in somecases after charging the battery with anexternal charger, the battery managementsystem requires eight hours of vehicle sleeptime to relearn the battery state of charge.During this time your vehicle must remainfully locked with the ignition switched off.
Note:Prior to relearning the battery stateof charge, the battery management systemmay temporarily disable some electricalsystems.
Electrical Accessory Installation
To make sure the battery managementsystem works correctly, do not connect anelectrical device ground connectiondirectly to the battery negative post. Thiscan cause inaccurate measurements ofthe battery condition and potentialincorrect system operation.
Note:If you add electrical accessories orcomponents to the vehicle, it may adverselyaffect battery performance and durability.This may also affect the performance ofother electrical systems in the vehicle.
CHECKING THE WIPER
BLADES
Run the tip of your fingers over the edge ofthe blade to check for roughness.
Clean the wiper blades with washer fluidor water applied with a soft sponge orcloth.
CHANGING THE WIPER
BLADES
You can manually move the wiper armswhen the ignition is off. This allows for easeof blade replacement and cleaning underthe blades.
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1. Pull the wiper blade and arm awayfrom the glass.
2. Release the wiper blade lock (A) andseparate the wiper blade from thewiper arm.
3. Install in the reverse order.
Note:Make sure that the wiper blade locksinto place. Lower the wiper arm and bladeback on the windshield. The wiper arms willautomatically return to their normal positionwhen you turn the ignition on.
•Replace wiper blades at least once peryear for optimum performance.
•You can improve poor wiper quality bycleaning the wiper blades and thewindshield.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle areproperly aimed at the assembly plant. Ifyour vehicle has been in an accident, thealignment of your headlamps should bechecked by your authorized dealer.
Headlamp Aiming Target
8 feet (2.4 meters)A
Center height of lamp to groundB
25 feet (7.6 meters)C
Horizontal reference lineD
Vertical Aim Adjustment Procedure
1. Park the vehicle directly in front of awall or screen on a level surface,approximately 25 feet (7.6 meters)away.
2. Measure the height of the headlampbulb center from the ground and markan 8 foot (2.4 meter) horizontalreference line on the vertical wall orscreen at this height.
Note:To see a clearer light pattern foradjusting, you may want to block the lightfrom one headlamp while adjusting theother.
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3. Turn on the low beam headlamps toilluminate the wall or screen and openthe hood.
4. On the wall or screen you will observea flat zone of high intensity lightlocated at the top of the right handportion of the beam pattern. If the topedge of the high intensity light zone isnot at the horizontal reference line, theheadlamp will need to be adjusted.
5. Locate the vertical adjuster on eachheadlamp. Using a Phillips #2screwdriver, turn the adjuster eitherclockwise or counterclockwise in orderto adjust the vertical aim of theheadlamp.
Note:A. LED headlamp.
B. Halogen headlamp.
6. Repeat steps 3 thru 5 to adjust theother headlamp.
7.Close the hood and turn off the lamps.
Horizontal Aim Adjustment
Horizontal aim is not required for thisvehicle and is not adjustable.
CHANGING A BULB
WARNINGS
Switch the lamps and the ignition off.Failure to follow this warning couldresult in serious personal injury.
Bulbs become hot when in use. Letthem cool down before you removethem.
Use the correct specification bulb. SeeBulb Specification Chart (page 353).Install in the reverse order unless otherwisestated.
Front Park and Direction IndicatorLamp Bulbs
Note:To access the right-hand side bulbs,remove the air intake pipe. See Changingthe Engine Air Filter (page 356).
To access the left-hand side bulbs, removethe washer reservoir filler tube. Vehicles withdiesel engine only.
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