2017 FORD EXPLORER bluetooth

HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
HERE by going to
www.here.com/mapcreator. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.
Map coverage includes the USA (including
Puerto Rico and the US Virgin Islands),
Canada and Mexico.
APPS
The system enables voice, steering wheel,
and touch screen control of SYNC 3
AppLink enabled smartphone apps. Once
an app is running through AppLink, you can
control main features of the app through
voice commands and steering wheel
controls.
Note:
Available AppLink enabled apps will
vary by market.
Note: You must pair and connect your
smartphone via Bluetooth to SYNC 3 to
access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit: Websites
owner.ford.com
www.syncmyride.ca Websites
www.syncmaroute.ca
Note: Make sure you have an active account
for the app that you have downloaded.
Some apps will work automatically with no
setup. Other apps will want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
Note: We encourage you to review the
smartphone app ’s terms of service and
privacy policies because Ford is not
responsible for your app or its use of data.
Note: AppLink is a native SYNC system
feature. Accessing mobile apps through
AppLink is only possible when Android Auto
or Apple CarPlay are disabled. Some apps
may only be accessible in the car through
Applink and others only through Android
Auto or Apple CarPlay. Please refer to the
Smartphone Connectivity information to
disable Android Auto or Apple CarPlay.
Note: In order to use an app with SYNC 3,
the App needs to be running in the
background of your phone. If you shut down
the app on your phone, it shuts down the
app on SYNC 3 as well.
Note: If a SYNC 3 AppLink compatible app
is not shown in the Apps Domain, make sure
the required app is running on the mobile
device.
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Sound Settings
Returns Treble, Midrange, and Bass sound settings to factory levels.
Reset All
Adjusts the high frequency level.
Treble
Adjusts the middle frequency level.
Midrange
Adjusts the low frequency level.
Bass
Adjusts the sound ratio from side to side or front to back.
Balance / Fade
Adjusts the amount the audio system volume increases with speed,
or turns the feature off.
Speed Adaptive
Volume
Optimizes the sound based on the location of the listeners.
Occupancy Mode
Stereo
Sound Settings
Surround
Your vehicle might not have all of these features.
Media Player
This button is available when a media
device such as a Bluetooth Stereo or USB
device is the active audio source. Pressing
the button allows you to access the
following options for active devices only. Action and Description
Menu Item
For some Apple devices, SYNC 3 can adjust the playback speed of
podcasts. When a podcast is playing, you can choose:
Podcast Speed
Faster
Normal
Slower
For some Apple devices, SYNC 3 can adjust the playback speed of
audiobooks. When an audiobook is playing, you can choose:
Audiobook Speed
Faster
Normal
Slower
Cover art displays from your device ’s music
files. If no cover art for the files exists on the
device, then the Gracenote Database provides
cover art.
Media Player
Cover Art Priority
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Action and Description
Menu Item
The Gracenote Database supplied cover art is
used for your music files. This overrides any
cover art from your device.
Gracenote®
Erase the stored media information in order to re-index.
Reset Media
This allows you to view the version level of the Gracenote Database.
Gracenote® Data-
base Info
This allows you to view the manufacturer and model number of your
media device.
Device Informa-
tion
Clock
To adjust the time, select the up and down
arrows on either side of the screen. The
arrows on the left adjust the hour and
arrows on the right adjust the minute. You
can then select AM or PM. You can adjust the following features:Action and Description
Menu Item
Select how time displays.
Clock Format
When active, the clock adjusts to time zone changes.
Auto Time Zone
Update This feature is only available in vehicles with navigation.
When selected, the vehicle clock resets to GPS satellite time.
Reset Clock to
GPS Time
The system automatically saves any
updates you make to the settings. Bluetooth
Pressing this button allows you to access
the following: Action
Menu Item
Turning Bluetooth off disconnects all devices and does not permit
new connections.
Bluetooth
You must activate Bluetooth to pair a
Bluetooth-enabled device. The processes of pairing a Bluetooth
device is the same as pairing a phone.
See
Pairing a Device in Phone settings for how
to pair a device and the available options.
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Phone
Pair your Bluetooth-enabled phone with
the system before using the functions in
hands-free mode.
Switch on Bluetooth on your device to
begin pairing. See your phone
’s manual if
necessary.
To add a phone, select: Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the system on your phone.
3. Select your vehicle's make and model as it displays on your phone.
4. Confirm that the six-digit number appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the pairing is successful.
6. Your phone may prompt you to give the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
Alternatively, to add a phone, select: Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices 1. Follow the on-screen instructions.
2. A prompt alerts you to search for the
system on your phone.
3. Select your phone's name when it appears on the touchscreen.
4. Confirm that the six-digit number appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the pairing is successful.
6. Your phone may prompt you to give the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone ’s compatibility,
see your phone ’s manual or visit the
website: Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Once you have paired a device you can
adjust the following options.
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Action and Description
Menu Item
View Devices
You can then select: You can add a Bluetooth-enabled device by following the steps in
the previous table.
Add a Bluetooth
Device
You can select a phone by touching the name of the phone on the screen. You then
have the following options:
Depending on the status of the device, you can select either of these
options to interact with the selected device.
Connect
Disconnect
Allows you to see phone and device information.
Device Informa-
tion
Allows you to select this device to be your preferred device.
Make Primary
Removes the selected device from the system.
Delete Action and Description
Menu Item
Manage Contacts
You can then select: Enable this option to have SYNC 3 periodically re-download your
phonebook to keep your contact list up to date.
Automatic
Contact Down-
load On/Off
Choose how you would like the system to display your contacts. You
can choose:
Sort By:
Last Name
First Name
Select this option to re-download your contact list manually.
Re-download
Contacts
Select this option to delete the in vehicle contact list. Deleting the
in vehicle list does not erase the contact list on the connected phone.
Delete Contacts
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Second Level Messages, Actions and Descriptions
Menu Item
If selected, SYNC 3 avoids freeways when computing a navigation
route.
Avoid Freeways
If selected, SYNC 3 avoids Toll Roads when computing a navigation
route.
Avoid Toll
Roads
If selected, SYNC 3 avoids the use of Ferries or Trains when computing
a navigation route.
Avoid
Ferries/Car
Trains
Navigation Preferences Action and Description
Menu Item
Navigation Preferences You can adjust how the system provides prompts.
Guidance
Prompts
Then select any of the following:
A tone sounds followed by voice instructions.
Voice and Tones
Only voice instructions are given.
Voice Only
Only a tone sounds to prompt you.
Tones Only
Mobile Apps
You can enable the control of compatible
mobile apps running on your Bluetooth or
USB device on SYNC 3. In order to enable
mobile apps, SYNC 3 requires user consent
to send and receive app authorization
information and updates using the data
plan associated with the connected device. The connected devices sends data to Ford
in the United States. The encrypted
information includes your VIN, SYNC 3
module number, anonymous usage
statistics and debugging information.
Updates may take place automatically.
Note:
Standard data rates will apply. Ford
is not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network. Action and Description
Menu Item
Enable or disable the use of mobile apps on SYNC 3.
Mobile Apps
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Cell phone issues
Possible solution
Possible cause
Issue
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Limitations on your cell
phone's capability.
The system
says "Phone-
book down-
loaded" but my
SYNC 3 phone-
book is empty or
is missing
contacts. If the missing contacts are stored on your
SIM card, move them to your cell phone's
memory.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
I am having
trouble
connecting my
cell phone to
SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction. Try deleting your device from SYNC 3 and
deleting SYNC from your device, then trying
again.
Always check the security and auto accept
prompt settings relative to the SYNC 3
Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
Text messaging
is not working
on SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
iPhone
•Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Press the blue circle to the right of the
device named SYNC enter the next
menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.
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Cell phone issues
Possible solution
Possible cause
Issue
Your iPhone is now set up to forward
incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
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