![FORD EXPLORER 2017 5.G Owners Manual If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
se FORD EXPLORER 2017 5.G Owners Manual If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
se](/manual-img/11/4951/w960_4951-415.png)
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, by visiting:
Website
www.owner.ford.com www.syncmyride.ca
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains
and Roadside Emergencies sections of
your owner manual.
To switch 911 Assist on and off please view
the settings information. See Settings
(page 454).
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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Note: The heated steering wheel may remain on after remote starting the
vehicle, based on your remote start settings. The heated steering wheel may
also turn on when you start your vehicle, if it was on when you switched your
vehicle off.
Note:
For steering wheels with wood trim, the heating feature will not heat the
wheel between the 10 and 2 o'clock positions.
Defrost:
A pop up appears on the screen to display the defrost options.
C
MAX Defrost: Touch the button to maximize defrosting. Air flows through the
windshield vents, the fan automatically adjusts to the highest speed and the
driver and passenger temperatures are set to HI. You can use this setting to
defog or clear a thin covering of ice from the windshield. The heated rear window
also automatically turns on when you select MAX Defrost.
Defrost:
Distributes air through the windshield defroster vents and demister
vents.
Heated rear window:
Turns the heated rear window on and off. See Heated
Windows and Mirrors (page 135).
AUTO:
Touch the button to switch on automatic operation. Select the desired
temperature using the temperature control. The system adjusts fan speed, air
distribution, air conditioning operation, and selects outside air or recirculated
air to heat or cool the vehicle in order to maintain the desired temperature.
D
Power:
Touch the button to switch the system on and off. Switching off the
climate control system prevents outside air from entering the vehicle.
E
DUAL:
This button lights up when the passenger controls are active. To switch
the off and link the passenger temperature to the driver temperature, touch the
DUAL button.
F
Note:
the passenger side temperature and the DUAL indication automatically
turn on when you or your passenger adjust the passenger temperature.
Passenger temperature:
Touch up or down to adjust the temperature.
G
Fan speed:
Touch up or down to increase or decrease the volume of air that
circulates in your vehicle.
H
Note:
You cannot adjust the fan speed when the system is set to AUTO or MAX
A/C.
Rear:
A pop up appears on the screen to display the rear control options.
I
Touch the power icon to switch the rear climate control functions off and on.
Touch Rear Control to allow the rear seat passengers to adjust the rear climate
settings. Touch it again to prevent the rear seat passengers from adjusting the
settings. Rear Control
automatically turns off when you use the touchscreen
to adjust the rear climate settings.
If your vehicle has automatic climate controls, select
Auto to connect the rear
climate settings to the Auto settings of the driver.
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1
180 Degree Camera...................................208
Camera Views.................................................... 208
Using the 180 degree camera system.............................................................. 208
4
4WD See: Four-Wheel Drive....................................... 181
A
A/C See: Climate Control.......................................... 127
About This Manual...........................................7
ABS See: Brakes........................................................... 186
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 186
Accessories....................................................479 Exterior Style....................................................... 479
Interior Style......................................................... 479
Lifestyle................................................................. 479
Peace of Mind..................................................... 479
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control.............210
Active Park Assist.........................................199 Deactivating the Active Park Assist
Feature............................................................. 203
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist.............................. 199
Troubleshooting the System......................... 203
Adjusting the Headlamps
........................288
Vertical Aim Adjustment................................ 288
Adjusting the Pedals.....................................74
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................70
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................70
Easy Entry and Exit Feature............................... 71End of Travel Position..........................................
71
Memory Feature..................................................... 71
Airbag Disposal..............................................48
Air Conditioning See: Climate Control.......................................... 127
Air Filter See: Changing the Engine Air Filter............296
Alarm See: Anti-Theft Alarm........................................ 69
Anti-Theft Alarm............................................69 Arming the Alarm................................................ 69
Disarming the Alarm........................................... 69
Appendices....................................................502
Apps..................................................................452 ........................................................................\
.......... 452
SiriusXM Traffic and Travel Link................... 453
Audible Warnings and Indicators
.............98
Automatic Transmission Warning
Chime
.................................................................. 98
Engine On Warning Chime............................... 98
Headlamps On Warning Chime..................... 98
Key in Ignition Warning Chime........................ 98
Keyless Warning Alert ....................................... 98
Parking Brake On Warning Chime.................98
Audio Control....................................................71 Seek and Media..................................................... 72
Type 1........................................................................\
.. 71
Type 2........................................................................\
. 71
Audio System
.................................................351
General Information.......................................... 351
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................352
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................355
Audio Unit - Vehicles With: Sony AM/ FM/CD
...........................................................356
Menu Structure.................................................. 358
Autolamps........................................................79 Windshield Wiper Activated
Headlamps........................................................ 79
Automatic Climate Control - Vehicles With: Premium AM/FM/CD...................128
Automatic Climate Control - Vehicles With: Sony Audio System.......................130
Automatic High Beam Control..................81 Activating the System........................................ 82
Manually Overriding the System.................... 82
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Type 1........................................................................\
.
91
Type 2....................................................................... 92
Type 3....................................................................... 93
General Information on Radio Frequencies...................................................49
Intelligent Access................................................. 49
General Maintenance Information.......483
Multi-Point Inspection..................................... 485
Owner Checks and Services......................... 484
Protecting Your Investment.......................... 483
Why Maintain Your Vehicle?......................... 483
Why Maintain Your Vehicle at Your Dealership?..................................................... 483
Getting Assistance Outside the U.S. and Canada.........................................................258
Getting the Services You Need...............255 Away From Home.............................................. 255
Global Opening..............................................86 Opening the Windows....................................... 86
H
Handbrake See: Parking Brake.............................................. 187
Hazard Warning Flashers
.........................250
HDC See: Using Hill Descent Control.................... 193
Headlamp Adjusting See: Adjusting the Headlamps.................... 288
Headlamp Exit Delay
...................................80
Headlamp Removal See: Removing a Headlamp......................... 290
Head Restraints
.............................................137
Adjusting the Head Restraint......................... 138
Tilting Head Restraints .................................... 139
Heated Seats...................................................151 Front Seats............................................................. 151
Second Row Heated Seats............................. 152
Heated Steering Wheel
................................73
Heated Windows and Mirrors..................135 Heated Exterior Mirrors..................................... 135
Heated Rear Window........................................ 135
Heated Wiper Park............................................. 135
Heating See: Climate Control.......................................... 127
Hill Start Assist..............................................187 Switching the System On and Off...............188
Using Hill Start Assist........................................ 187Hints on Controlling the Interior
Climate..........................................................132
Cooling the Interior Quickly............................. 133
General Hints........................................................ 132
Heating the Interior Quickly............................ 132
Recommended Settings for Cooling...........133
Recommended Settings for Heating...........133
Side Window Defogging in Cold Weather............................................................. 134
Hints on Driving With Anti-Lock Brakes............................................................186
Home Screen
.................................................418
Hood Lock See: Opening and Closing the Hood...........272
I
Ignition Switch
...............................................162
In California (U.S. Only)............................256
Information Display Control
.......................73
Information Displays....................................99 General Information........................................... 99
Information Messages
.................................113
4WD........................................................................\
.. 113
Adaptive Cruise Control.................................... 114
AdvanceTrac ™..................................................... 114
Alarm........................................................................\
114
Automatic Engine Shutdown.......................... 115
Automatic High Beam Control....................... 115
Battery and Charging System......................... 116
Blind Spot Information and Cross Traffic Alert System..................................................... 116
Brake System......................................................... 117
Collision Warning System................................. 117
Doors and Locks................................................... 117
Driver Alert............................................................. 118
Electronic Stability Control.............................. 118
Engine...................................................................... 118
Fuel........................................................................\
... 119
Hill Descent Control........................................... 119
Hill Start Assist..................................................... 119
Keys and Intelligent Access............................ 120
Lane Keeping System......................................... 121
Maintenance.......................................................... 121
MyKey...................................................................... 122
Park Aid................................................................... 122
Park Brake.............................................................. 122
Power Steering..................................................... 123
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Power Seats.....................................................141
Multi-Contour Front Seats With Active
Motion ............................................................... 142
Power Lumbar..................................................... 142
Power Steering Fluid Check....................285
Power Windows.............................................85 Accessory Delay................................................... 85
Bounce-Back......................................................... 85
One-Touch Down................................................. 85
One-Touch Up....................................................... 85
Window Lock......................................................... 85
Pre-Collision Assist
......................................227
Using the Pre-Collision Assist
System.............................................................. 228
Protecting the Environment........................15
R
Rear Parking Aid............................................195 Obstacle Distance Indicator.......................... 196
Rear Passenger Climate Controls..........134
Rear Seats
.......................................................144
Adjusting the Rear Seats................................. 144
Rear Under Floor Storage.........................230 Adjustable Load Floor...................................... 230
Cargo Management System......................... 230
Rear View Camera
......................................204
Camera Guidelines........................................... 206
Manual Zoom...................................................... 207
Obstacle Distance Indicator.......................... 207
Rear Camera Delay........................................... 207
Using the Rear View Camera System.............................................................. 205
Rear View Camera See: Rear View Camera.................................. 204
Rear Window Wiper and Washers
...........76
Rear Camera Washer........................................... 77
Rear Window Washer.......................................... 77
Rear Window Wiper............................................. 76
Recommended Towing Weights
...........239
Refueling...........................................................171 System Warnings................................................ 173
Remote Control..............................................50 Car Finder................................................................ 53
Integrated Keyhead Transmitters .................50
Intelligent Access Key........................................ 50
Memory Feature.................................................... 52
Remote Start......................................................... 53Replacing the Battery..........................................
51
Sounding a Panic Alarm.................................... 53
Remote Start.................................................136 Automatic Settings............................................ 136
Removing a Headlamp.............................290
Repairing Minor Paint Damage..............302
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................54
Reporting Safety Defects (Canada Only).............................................................260
Reporting Safety Defects (U.S. Only).............................................................260
Roadside Assistance
..................................249
Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 249
Vehicles Sold in Canada: Roadside Assistance Program Coverage................250
Vehicles Sold in Canada: Using Roadside Assistance....................................................... 250
Vehicles Sold in the United States: Getting Roadside Assistance................................... 249
Vehicles Sold in the United States: Using Roadside Assistance................................... 249
Roadside Emergencies..............................249
Roof Racks and Load Carriers
..................231
Adjusting the Crossbar..................................... 232
Thumbwheel Kit.................................................. 231
Running-In See: Breaking-In................................................. 246
Running Out of Fuel
.....................................170
Adding Fuel From a Portable Fuel
Container............................................................ 171
Filling a Portable Fuel Container.................... 171
S
Safety Canopy ™
............................................46
Safety Precautions......................................168
Satellite Radio..............................................362
Satellite Radio Electronic Serial Number
(ESN)................................................................ 363
Satellite Radio Reception Factors..............363
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SIRIUS® Satellite Radio Service..................
363
Troubleshooting................................................. 364
Scheduled Maintenance Record............491
Scheduled Maintenance..........................483
Seatbelt Extension........................................39
Seatbelt Height Adjustment......................36
Seatbelt Reminder.........................................37 Belt-Minder™......................................................... 37
Seatbelts...........................................................32 Principle of Operation......................................... 32
Seatbelt Warning Lamp and Indicator Chime..............................................................36
Conditions of operation..................................... 37
Seats..................................................................137
Security..............................................................68
Settings...........................................................454 911 Assist............................................................... 459
Ambient Lighting............................................... 465
Bluetooth.............................................................. 456
Clock...................................................................... 456
Display................................................................... 465
General.................................................................. 463
Media Player........................................................ 455
Mobile Apps......................................................... 462
Navigation............................................................460
Phone..................................................................... 457
Radio...................................................................... 460
Sound..................................................................... 454
Valet Mode.......................................................... 466
Vehicle................................................................... 465
Voice Control...................................................... 466
Wi-Fi....................................................................... 464
Side Airbags
.....................................................45
Side Sensing System...................................197 Obstacle Distance Indicator.......................... 198
Sitting in the Correct Position..................137
Snow Chains See: Using Snow Chains.................................. 321
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 13
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Using Your Vehicle as an Ambulance............13
Using Your Vehicle With a Snowplow............13 Special Operating Conditions Scheduled
Maintenance..............................................489
Exceptions........................................................... 490
Speed Control See: Cruise Control........................................... 209
Stability Control...........................................190 Principle of Operation...................................... 190
Starter Switch See: Ignition Switch........................................... 162
Starting a Gasoline Engine.......................163 Automatic Engine Shutdown......................... 165
Failure to Start..................................................... 164
Guarding Against Exhaust Fumes...............166
Important Ventilating Information..............166
Stopping the Engine When Your Vehicle is Moving............................................................... 165
Stopping the Engine When Your Vehicle is Stationary......................................................... 165
Vehicles with an Ignition Key.......................... 163
Vehicles with Keyless Start............................. 163
Starting and Stopping the Engine..........162 General Information.......................................... 162
Steering...........................................................226 Electric Power Steering................................... 226
Steering Wheel................................................70
Storage Compartments..............................161
Sunroof See: Moonroof...................................................... 89
Sun Visors.........................................................89 Illuminated Vanity Mirror................................... 89
Supplementary Restraints System..........41 Principle of Operation......................................... 41
Symbols Glossary.............................................7
SYNC™ 3.......................................................404
General Information......................................... 404
SYNC™ 3 Troubleshooting.....................466
SYNC™ Applications and Services........................................................382
911 Assist............................................................... 382
SYNC Mobile Apps............................................ 384
SYNC™...........................................................366 General Information......................................... 366
SYNC™ Troubleshooting
.........................396
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