The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2016
All rights reserved.
Part Number: 03/2016 20160329120403
Settings
Volume Limiter - check enabled or uncheck disabled Always On or User Selectable
Do Not Disturb
Hold OK to Clear All MyKeys
Clear MyKeys
Miles & Gallons, L/100km or km/L
Distance
Display Setup
Fahrenheit or Celsius
Temperature
Select Language - Hold OK to set language
Language
*Some MyKey items only appear if a MyKey is set.
Main Menu (type 2)
From the main menu bar on the left side
of the information display, you can choose
from the following categories:
• Display Mode.
• Trip/Fuel.
• Towing.
• Off Road.
• Settings. Scroll up/down to highlight one of the
categories, then press the right arrow key
or OK to enter into that category. Press the
left arrow key as needed to exit back to the
main menu.
Display Mode
Use the arrow buttons to choose between
the following display options.Display Mode
Distance to Empty
Digital Speedometer - Press OK to change units
Gauge Detail (Oil pressure, Oil temperature and Transmission temperature)
Engine Information (Oil life, Engine hours and Engine idle hours)
Trip/Fuel
Use the arrow buttons to choose between
the following trip and fuel options. Note:
Press and hold
OK to reset the
currently displayed information.
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Settings
°Fahrenheit or °Celsius
Temperature
Select Language - Hold OK to Set
Language
*Some MyKey items only appear if a MyKey is set.
Information Display Controls
(Type 3) •
Press the up and down arrow buttons
to scroll through and highlight the
options within a menu.
• Press the right arrow button to enter a
sub-menu.
• Press the left arrow button to exit a
menu.
• Press the
OK button to choose and
confirm a setting or message. The arrows in the upper left corner of the
display indicate additional content
available when lit.
Main menu (type 3)
From the main menu bar on the left side
of the information display, you can choose
from the following categories:
•
Display Mode.
• Trip/Fuel.
• Towing.
• Off Road.
• Settings.
Scroll up/down to highlight one of the
categories, then press the right arrow key
or OK to enter into that category. Press the
left arrow key as needed to exit back to the
main menu.
Display Mode
Use the arrow buttons to choose between
the following display options. Display Mode
Digital tachometer and fuel level gauge
Digital tachometer, fuel level gauge and engine coolant temperature gauge
Gauge Detail (Oil pressure, Oil temperature and Transmission temperature)
Engine Hours (Engine hours and Engine idle hours)
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Number of Admin Keys, MyKeys
and MyKey Mileage
MyKey Status
MyKey*
Hold OK to Create MyKey
Create MyKey
Always On or User Selectable
911 Assist
Always On or User Selectable
Do Not Disturb
Always On or User Selectable
Traction Control
65 MPH (105 km/h), 70 MPH (110
km/h), 75 MPH (120 km/h), 80
MPH (130 km/h) or Off
Max Speed
45 mph (72 km/h), 55 mph (89
km/h), 65 mph (105 km/h) or Off
Speed Minder
Volume Limiter - check enabled or uncheck disabled
Hold
OK to Clear All MyKeys
Clear MyKeys
Miles & GAL, L/100km or km/L
Distance
Display Setup
°Fahrenheit or °Celsius
Temperature
Fuel Gauge or Fuel + Tach
Gauge Display
Select Language - Hold OK to Set
Language
*Some MyKey items only appear if a MyKey is set.
INFORMATION MESSAGES
Note: Depending on the vehicle options
equipped with your vehicle, not all of the
messages display or are available. Certain
messages may be abbreviated or shortened
depending upon which cluster type you
have. Press the
OK button to acknowledge and
remove some messages from the
information display. Other messages
automatically clear after a short time.
You need to confirm certain messages
before you can access the menus.
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Menu Item
Select to have the touchscreen display in English,
Spanish or French.
Language
Select to display units in kilometers or miles.
Distance
Select to display units in Celsius or Fahrenheit.
Temperature
Select to have the system beep to confirm choices
made through the touchscreen.
Touch Screen Beep
When you activate this option, the system automatic-
ally updates when you have an available Internet
connection through a Wi-Fi network or mobile
connection.
Automatic System Updates
Information pertaining to the system and its software.
About
Documentation of the software license for the system.
Software Licenses
Select to restore factory defaults. This erases all
personal settings and personal data.
Master Reset
Wi-Fi
You can adjust the following: Action and Description
Menu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle software
updates.
Wi-Fi
This provides you with a list of available Wi-Fi networks within range.
View Available
Networks
Clicking on a network from the list allows you to connect or disconnect
from that network. The system may require a security code to
connect.
When you click the information button next to a network, more
information about the network displays such as the signal strength,
connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Fi
network is within range if SYNC is not already connected.
Wi-Fi Available
Notifications
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Voice command issues
Possible solution
Possible cause
Issue
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist. Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device. Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call.
Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
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(If Equipped)
Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
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General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
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