2017 FORD EXPEDITION phone

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
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Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing SYNC™ 3 (If Equipped)

*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the accessory
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example, two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer. •
Mobile communications systems may
harm the operation of your vehicle,
particularly if their manufacturer did
not design them specifically for
automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
440
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Accessories

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The Data for Mexico includes certain data
from Instituto Nacional de Estadística y
Geografía.
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474
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing Appendices

Product incorporates data which is ©
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licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b) with or in communication with any
positioning devices or any mobile or
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cellular phones, palmtop and handheld
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481
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Illuminated Entry..................................................
54
Illuminated Exit..................................................... 54
Power Door Locks................................................ 52
Remote Control..................................................... 52
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 53
Smart Unlocks for Intelligent Access Keys...................................................................... 53
Lug Nuts See: Changing a Road Wheel........................ 297
M
Maintenance..................................................243 General Information......................................... 243
Manual Climate Control..............................112
Manual Climate Control - Vehicles With: Electronic Manual Temperature
Control (EMTC)...........................................113
Manual Liftgate...............................................54
Closing the Liftgate............................................. 56
Opening the Liftgate........................................... 55
Opening the Liftgate Window......................... 55
Manual Seats.................................................123 Manual Lumbar .................................................. 124
Moving the Seat Backward and Forward.............................................................. 123
Recline Adjustment............................................ 123
Media Hub
......................................................323
Memory Function..........................................125
Easy Entry and Exit Feature............................ 126
Saving a PreSet Position.................................. 125
Message Center See: Information Displays.................................. 91
Mirrors See: Heated Windows and Mirrors..............120
See: Windows and Mirrors................................ 79
Mobile Communications Equipment.......13
Moonroof...........................................................82 Bounce-Back......................................................... 83
Opening and Closing the Moonroof..............83
Venting the Moonroof........................................ 83
Motorcraft Parts
..........................................304
MyKey Troubleshooting................................51
MyKey ™
.............................................................47
Principle of Operation......................................... 47N
Navigation.....................................................404
cityseeker................................................................ 411
Destination Mode............................................. 405
Map Mode............................................................ 404
Navigation Map Updates.................................. 411
Navigation Menu............................................... 409
SiriusXM Traffic and Travel Link..................... 411
Waypoints............................................................. 410
Normal Scheduled Maintenance..........446 Intelligent Oil-Life Monitor............................ 446
Normal Maintenance Intervals..................... 447
O
Oil Change Indicator Reset......................246
Oil Check See: Engine Oil Check...................................... 245
Opening and Closing the Hood..............243
Ordering Additional Owner's Literature
.....................................................230
Obtaining a French Owner ’s Manual...........231
Overhead Console
........................................143
P
Parking Aids
....................................................182
Principle of Operation....................................... 182
Parking Brake
..................................................174
Passive Anti-Theft System..........................61 SecuriLock®............................................................ 61
PATS See: Passive Anti-Theft System...................... 61
Pedals
.................................................................70
Perchlorate.........................................................11
Phone
..............................................................399
During a Phone Call.......................................... 402
Making Calls......................................................... 401
Pairing Your Cell Phone for the First Time.................................................................. 399
Phone Menu....................................................... 400
Receiving Calls................................................... 402
Smartphone Connectivity............................. 403
Text Messaging.................................................. 403
Power Door Locks See: Locking and Unlocking............................. 52
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Roof Racks and Load Carriers..................197
Adjusting the Crossbar..................................... 197
Running-In See: Breaking-In.................................................. 218
Running Out of Fuel......................................151
Adding Fuel From a Portable Fuel
Container.......................................................... 152
Filling a Portable Fuel Container................... 152
S
Safety Canopy ™
............................................39
Safety Precautions......................................150
Satellite Radio..............................................320 Satellite Radio Electronic Serial Number
(ESN).................................................................. 321
Satellite Radio Reception Factors................321
SIRIUS® Satellite Radio Service................... 321
Troubleshooting................................................. 322
Scheduled Maintenance Record
...........452
Scheduled Maintenance..........................443
Seatbelt Extension
........................................35
Seatbelt Height Adjustment......................32 Second Row Comfort Guide............................ 32
Seatbelt Reminder
.........................................33
Belt-Minder™........................................................ 33
Seatbelts...........................................................29 Principle of Operation........................................ 29
Seatbelt Warning Lamp and Indicator Chime...............................................................33
Conditions of operation..................................... 33
Seats...................................................................121
Security...............................................................61
Self-Leveling Suspension
.........................194
Settings............................................................414 911 Assist................................................................ 419
Ambient Lighting............................................... 425
Bluetooth............................................................... 416
Clock....................................................................... 416
Display................................................................... 425
General.................................................................. 423
Media Player......................................................... 415
Mobile Apps......................................................... 422
Navigation............................................................ 420
Phone...................................................................... 417
Radio...................................................................... 420
Sound...................................................................... 414
Valet Mode........................................................... 426Vehicle...................................................................
425
Voice Control....................................................... 426
Wi-Fi....................................................................... 424
Side Airbags
.....................................................38
Sitting in the Correct Position...................121
Snow Chains See: Using Snow Chains.................................. 291
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................449
Exceptions........................................................... 450
Speed Control See: Cruise Control............................................. 187
Stability Control
.............................................177
Principle of Operation........................................ 177
Starter Switch See: Ignition Switch........................................... 144
Starting a Gasoline Engine
.......................145
Automatic Engine Shutdown......................... 147
Failure to Start...................................................... 147
Guarding Against Exhaust Fumes...............148
Important Ventilating Information..............148
Stopping the Engine When Your Vehicle is Moving............................................................... 148
Stopping the Engine When Your Vehicle is Stationary......................................................... 147
Vehicles with an Ignition Key......................... 146
Vehicles with Keyless Start............................ 146
Starting and Stopping the Engine.........144 General Information.......................................... 144
Steering............................................................193 Electric Power Steering.................................... 193
Steering Wheel Lock...................................145
Steering Wheel...............................................65
Storage Compartments
.............................143
Sunroof See: Moonroof....................................................... 82
Sun Visors
.........................................................82
Illuminated Vanity Mirror................................... 82
Supplementary Restraints System.........36 Principle of Operation........................................ 36
Symbols Glossary
.............................................7
SYNC™ 3........................................................365
General Information......................................... 365
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Media Voice Commands................................
349
USB 2...................................................................... 354
Voice Commands for Audio Sources.........354
Using SYNC™ With Your Phone............328 Accessing Features through the Phone
Menu.................................................................. 333
Accessing Your Phone Settings................... 336
Bluetooth Devices.............................................. 337
Making Calls......................................................... 332
Pairing a Phone for the First Time...............329
Pairing Subsequent Phones.......................... 330
Phone Options during an Active Call.........332
Phone Voice Commands................................ 330
Receiving Calls.................................................... 332
System Settings................................................. 338
Text Messaging................................................... 334
Using Traction Control................................176 Switching the System Off ............................... 176
System Indicator Lights and Messages.......................................................... 176
Using Voice Recognition...........................326 Audio Voice Commands................................. 380
Climate Voice Commands.............................. 381
Initiating a Voice Session................................ 326
Mobile App Voice Commands...................... 383
Navigation Voice Commands....................... 382
Phone Voice Commands................................. 381
SiriusXM Traffic and Travel Link Voice Commands..................................................... 384
System Interaction and Feedback...............327
Voice Settings Commands............................ 384
Utilizing the Mediation/Arbitration Program (Canada Only)........................229
V
Vehicle Care...................................................264
General Information......................................... 264
Vehicle Certification Label.......................307
Vehicle Identification Number
...............306
Vehicle Storage.............................................270 Battery..................................................................... 271
Body........................................................................\
270
Brakes...................................................................... 271
Cooling system..................................................... 271
Engine...................................................................... 271
Fuel system........................................................... 271
General.................................................................. 270Miscellaneous.......................................................
271
Removing Vehicle From Storage................... 271
Tires........................................................................\
.. 271
Ventilation See: Climate Control........................................... 112
VIN See: Vehicle Identification Number...........306
Voice Control
...................................................68
Type One................................................................. 68
Type Two................................................................. 69
W
Warning Lamps and Indicators.................87 4X2........................................................................\
.... 89
4X4 Auto................................................................. 89
4X4 HIGH................................................................ 90
4X4 LOW................................................................ 90
Anti-Lock Braking System................................. 87
Battery...................................................................... 87
Brake System......................................................... 87
Cruise Control........................................................ 87
Direction Indicator................................................ 87
Door Ajar.................................................................. 87
Engine Coolant Temperature........................... 87
Engine Oil................................................................ 88
Fasten Safety Belt............................................... 88
Front Airbag........................................................... 88
Front Fog Lamps.................................................. 88
High Beam.............................................................. 88
Hill Descent............................................................ 88
Liftgate Ajar............................................................ 88
Low Fuel Level...................................................... 88
Low Tire Pressure Warning.............................. 88
Low Washer Fluid................................................ 88
Parking Lamps...................................................... 88
Powertrain Fault................................................... 88
Service Engine Soon........................................... 89
Stability Control System................................... 89
Stability Control System Off........................... 89
Transmission Tow/Haul.................................... 89
Washer Fluid Check
....................................252
Washers See: Cleaning the Exterior.............................. 265
See: Wipers and Washers................................... 71
Waxing
.............................................................266
Wheel Nuts See: Changing a Road Wheel........................ 297
496
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