2017 FORD EXPEDITION maintenance schedule

Vehicle Identification Number...............306
Vehicle Certification Label.......................307
Transmission Code Designation............307
Capacities and Specifications...............308
Audio System
General Information
....................................313
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
.............................314
Audio Unit - Vehicles With: Sony AM/FM/ CD
...................................................................316
Digital Radio...................................................318
Satellite Radio..............................................320
USB Port..........................................................323
Media Hub
......................................................323
SYNC™
General Information
...................................324
Using Voice Recognition...........................326
Using SYNC™ With Your Phone............328
SYNC™ Applications and Services......340
Using SYNC™ With Your Media Player...........................................................348
SYNC™ Troubleshooting
.........................356
SYNC™ 3
General Information
...................................365
Home Screen
.................................................378
Using Voice Recognition...........................379
Entertainment..............................................386
Climate
............................................................396
Phone..............................................................399
Navigation.....................................................404
Apps...................................................................412
Settings............................................................414
SYNC™ 3 Troubleshooting......................426
Accessories
Accessories....................................................439 Ford Protect
Ford Protect....................................................441
Scheduled Maintenance
General Maintenance Information
.......443
Normal Scheduled Maintenance..........446
Special Operating Conditions Scheduled Maintenance.............................................449
Scheduled Maintenance Record...........452
Appendices
End User License Agreement.................462
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We offer a number of convenient ways for
you to contact us and help to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to the Account Manager, go to
www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. Never place front seat mounted
rear-facing child or infant seats in
front of an active passenger airbag. 12
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Press the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.
The heated seat module resets at every
ignition run cycle. While the ignition is on,
press the high or low heated seat switch
to enable heating mode. When activated,
they will turn off automatically when you
turn the engine off.
CLIMATE CONTROLLED SEATS
(If Equipped)
Heated Seats
WARNING
Persons who are unable to feel pain
to the skin because of advanced age,
chronic illness, diabetes, spinal cord
injury, medication, alcohol use, exhaustion,
or other physical conditions, must exercise
care when using the seat heater. The seat
heater may cause burns even at low
temperatures, especially if used for long
periods of time. Do not place anything on
the seat that insulates against heat, such
as a blanket or cushion, because this may
cause the seat heater to overheat. Do not
puncture the seat with pins, needles, or
other pointed objects because this may
damage the heating element which may
cause the seat heater to overheat. An
overheated seat may cause serious
personal injury. Note:
Do not do the following:
• Place heavy objects on the seat.
• Operate the seat heater if water or any
other liquid spill on the seat. Allow the
seat to dry thoroughly.
The heated seats will only function when
the engine is running. Press the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.
Cooled Seats
The cooled seats will only function when
the engine is running.
Press the cooled seat symbol to cycle
through the various cooling settings and
off. More indicator lights indicate cooler
settings.
If the engine falls below 350 RPM while
the cooled seats are on, the feature will
turn itself off. You will need to reactivate
it.
Climate Controlled Seat Air Filter
Replacement
The climate controlled seat system
includes air filters. You must replace them
periodically. See Scheduled
Maintenance (page 443).
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Keep a record for at least one month and
record the type of driving (city or highway).
This provides an accurate estimate of your
vehicle
’s fuel economy under current
driving conditions. Keeping records during
summer and winter will show how
temperature impacts fuel economy.
Conditions
• Heavily loading your vehicle reduces
fuel economy.
• Carrying unnecessary weight in your
vehicle may reduce fuel economy.
• Adding certain accessories to your
vehicle such as bug deflectors, rollbars
or light bars, running boards and ski
racks may reduce fuel economy.
• Using fuel blended with alcohol may
lower fuel economy.
• Fuel economy may decrease with lower
temperatures.
• Fuel economy may decrease when
driving short distances.
• You will get better fuel economy when
driving on flat terrain than when driving
on hilly terrain.
EMISSION CONTROL SYSTEM WARNINGS
Do not park, idle, or drive your vehicle
in dry grass or other dry ground cover.
The emission system heats up the
engine compartment and exhaust system,
which can start a fire. Exhaust leaks may result in entry of
harmful and potentially lethal fumes
into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your dealer inspect your
vehicle immediately. Do not drive if you
smell exhaust fumes. Your vehicle is equipped with various
emission control components and a
catalytic converter that will enable your
vehicle to comply with applicable exhaust
emission standards.
To make sure that the catalytic converter
and other emission control components
continue to work properly:
•
Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system.
If you use anything other than Ford,
Motorcraft or Ford-authorized parts for
maintenance replacements or for service
of components affecting emission control,
such non-Ford parts should be equivalent
to genuine Ford Motor Company parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
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ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•
Do not tow a trailer until you drive your
vehicle at least 1000 miles (1600
kilometers).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the proper
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. See your scheduled
maintenance information.
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
See Load limits in the Load Carrying
chapter for load specification terms found
on the tire label and Safety Compliance
label and instructions on calculating your
vehicle's load.
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
Trailer Towing Connector
(Vehicles with a Trailer Towing
Package and 7 –Pin Connector) When attaching the trailer wiring connector
to your vehicle, only use a proper fitting
connector that works with the vehicle and
trailer functions. Some seven-position
connectors may have the SAE J2863 logo,
which confirms that it is the proper wiring
connector and works correctly with your
vehicle.
Function
Color
Left turn signal and stop lamp
Yellow
Ground (-)
White
Electric brakes
Blue
Right turn signal and stop
lamp
Green
Battery (+)
Orange
Running lights
Brown
Reverse lights
Grey
Hitches WARNING
The trailer hitch on this vehicle is part
of the vehicle rear crash safety
structure. Do not remove the trailer
hitch. Failure to follow this warning could
compromise vehicle crash structure and
increase the risk of injury in a rear end
crash. Do not use a hitch that either clamps onto
the bumper or attaches to the axle.
Distribute the trailer load so 10-15% of the
total trailer weight is on the tongue.
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BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics.
Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed
frequently and change up through the
gears early. Do not labor the engine.
Do not tow during the first 1000 miles
(1600 kilometers).
REDUCED ENGINE
PERFORMANCE
WARNING
Continued operation will increase the
engine temperature and cause the
engine to shut down completely.
If the engine coolant temperature gauge
needle moves to the upper limit position,
the engine is overheating. See Gauges
(page 84).
You must only drive your vehicle for a short
distance if the engine overheats. The
distance you can travel depends on
ambient temperature, vehicle load and
terrain. The engine will continue to operate
with limited power for a short time.
If the engine temperature continues to rise,
the fuel supply to the engine will reduce.
The air conditioning will switch off and the
engine cooling fan will operate continually.
1. Reduce your speed gradually and stop
your vehicle as soon as it is safe to do
so.
2. Switch the engine off immediately to prevent severe engine damage.
3. Wait for the engine to cool down. 4. Check the coolant level. See
Engine
Coolant Check (page 247).
5. Have your vehicle checked by an authorized dealer as soon as possible.
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
• Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving (When running
errands, go to the furthest destination
first and then work your way back
home).
• Close the windows for high-speed
driving.
• Drive at reasonable speeds.
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
There are also some things you may want
to avoid doing because they reduce your
fuel economy:
• Avoid sudden or hard accelerations.
• Avoid revving the engine before turning
off the car.
• Avoid long idle periods.
• Do not warm up your vehicle on cold
mornings.
• Reduce the use of air conditioning and
heat.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD) Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling or
servicing authorized dealer.
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Action and description
Message
If the instrument cluster
displays one of the following
messages, repeat the
process.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK WARNINGS
Do not add engine coolant when the
engine is hot. Steam and scalding
liquids released from a hot cooling
system can burn you badly. Also, spilling
coolant on hot engine parts can burn you. Do not put engine coolant in the
windshield washer fluid container. If
sprayed on the windshield, engine
coolant could make it difficult to see
through the windshield. To reduce the risk of personal injury,
make sure the engine is cool before
unscrewing the coolant pressure
relief cap. The cooling system is under
pressure. Steam and hot liquid can come
out forcefully when you loosen the cap
slightly. Do not add coolant further than the
MAX mark.
When the engine is cold, check the
concentration and level of the coolant at
the intervals listed in the scheduled
maintenance information. See Scheduled
Maintenance
(page 443).
Note: Make sure that the coolant level is
between the
MIN and MAX marks on the
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the
MAX mark. Maintain coolant concentration within
48% to 50%, which equates to a freeze
point between -30°F (-34°C) and -34°F
(-37°C). Coolant concentration should be
checked using a refractometer. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentration.
Adding Coolant
WARNING
Never remove the coolant reservoir
cap while the engine is running or hot.
Note:
Automotive fluids are not
interchangeable. Take care not to put
engine coolant in the windshield washer
fluid reservoir or windshield washer fluid in
the engine coolant reservoir.
Note: Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the engine
cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty.
It is very important to use prediluted
coolant approved to the correct
specification in order to avoid plugging the
small passageways in the engine cooling
system. See
Capacities and
Specifications (page 304). Do not mix
different colors or types of coolant in your
vehicle. Mixing of engine coolants or using
an incorrect coolant may harm the engine
or cooling system components and may
not be covered by the vehicle Warranty.
Note: If prediluted coolant is not available,
use the approved concentrated coolant
diluting it to 50/50 with distilled water. See
Capacities and Specifications
(page 304).
Using water that has not been deionised
may contribute to deposit formation,
corrosion and plugging of the small cooling
system passageways.
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