2017 FORD EXPEDITION maintenance

Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation.......................................12
Special Notices................................................12
Mobile Communications Equipment.....................................................13
Export Unique Options..................................13
Environment
Protecting the Environment........................15
Child Safety
General Information
.......................................16
Installing Child Restraints
.............................17
Booster Seats
..................................................24
Child Restraint Positioning
.........................26
Child Safety Locks..........................................27
Seatbelts
Principle of Operation..................................29
Fastening the Seatbelts..............................30
Seatbelt Height Adjustment......................32
Seatbelt Warning Lamp and Indicator Chime
.............................................................33
Seatbelt Reminder
.........................................33
Child Restraint and Seatbelt Maintenance
................................................35
Seatbelt Extension
........................................35
Supplementary Restraints System
Principle of Operation..................................36
Driver and Passenger Airbags....................37
Side Airbags
.....................................................38 Safety Canopy
™
............................................39
Crash Sensors and Airbag Indicator.......40
Airbag Disposal................................................41
Keys and Remote Controls
Principle of Operation
..................................42
General Information on Radio Frequencies..................................................42
Remote Control..............................................43
Replacing a Lost Key or Remote Control...........................................................46
MyKey ™
Principle of Operation...................................47
Creating a MyKey...........................................48
Clearing All MyKeys.......................................49
Checking MyKey System Status..............50
Using MyKey With Remote Start Systems..........................................................51
MyKey Troubleshooting................................51
Doors and Locks
Locking and Unlocking.................................52
Manual Liftgate
...............................................54
Power Liftgate
.................................................56
Keyless Entry
...................................................58
Security
Passive Anti-Theft System
..........................61
Anti-Theft Alarm............................................62
Power Running Boards
Using Power Running Boards....................63
Steering Wheel
Adjusting the Steering Wheel - Vehicles With: Column Shift/Manual Adjustable
Steering Column........................................65
Adjusting the Steering Wheel - Vehicles With: Floor Shift/Manual Adjustable
Steering Column........................................65
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Economical Driving......................................218
Driving Through Water................................219
Floor Mats........................................................219
Roadside Emergencies
Roadside Assistance
...................................221
Hazard Warning Flashers..........................222
Fuel Shutoff
...................................................222
Jump Starting the Vehicle.........................223
Customer Assistance
Getting the Services You Need...............226
In California (U.S. Only).............................227
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
......................228
Utilizing the Mediation/Arbitration Program (Canada Only).......................229
Getting Assistance Outside the U.S. and Canada........................................................229
Ordering Additional Owner's Literature....................................................230
Reporting Safety Defects (U.S. Only)..............................................................231
Reporting Safety Defects (Canada Only)..............................................................231
Fuses
Fuse Specification Chart...........................233
Changing a Fuse
............................................241
Maintenance
General Information
...................................243
Opening and Closing the Hood..............243
Under Hood Overview...............................244
Engine Oil Dipstick......................................245
Engine Oil Check
..........................................245
Oil Change Indicator Reset......................246
Engine Coolant Check................................247
Automatic Transmission Fluid Check............................................................251
Transfer Case Fluid Check.........................251 Brake Fluid Check........................................252
Washer Fluid Check
....................................252
Fuel Filter
........................................................253
Changing the 12V Battery.........................253
Checking the Wiper Blades......................255
Changing the Wiper Blades.....................255
Adjusting the Headlamps........................256
Removing a Headlamp
..............................257
Changing a Bulb...........................................257
Bulb Specification Chart..........................260
Changing the Engine Air Filter.................262
Vehicle Care
General Information
...................................264
Cleaning Products
.......................................264
Cleaning the Exterior
..................................265
Waxing
.............................................................266
Cleaning the Engine
...................................266
Cleaning the Windows and Wiper Blades..........................................................267
Cleaning the Interior...................................267
Cleaning the Instrument Panel and Instrument Cluster Lens.......................268
Cleaning Leather Seats.............................268
Repairing Minor Paint Damage
...............270
Cleaning the Alloy Wheels.......................270
Vehicle Storage.............................................270
Wheels and Tires
General Information....................................273
Tire Care..........................................................276
Using Snow Chains
......................................291
Tire Pressure Monitoring System...........292
Changing a Road Wheel
............................297
Technical Specifications
...........................302
Capacities and Specific- ations
Engine Specifications
................................304
Motorcraft Parts
..........................................304
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Vehicle Identification Number...............306
Vehicle Certification Label.......................307
Transmission Code Designation............307
Capacities and Specifications...............308
Audio System
General Information
....................................313
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
.............................314
Audio Unit - Vehicles With: Sony AM/FM/ CD
...................................................................316
Digital Radio...................................................318
Satellite Radio..............................................320
USB Port..........................................................323
Media Hub
......................................................323
SYNC™
General Information
...................................324
Using Voice Recognition...........................326
Using SYNC™ With Your Phone............328
SYNC™ Applications and Services......340
Using SYNC™ With Your Media Player...........................................................348
SYNC™ Troubleshooting
.........................356
SYNC™ 3
General Information
...................................365
Home Screen
.................................................378
Using Voice Recognition...........................379
Entertainment..............................................386
Climate
............................................................396
Phone..............................................................399
Navigation.....................................................404
Apps...................................................................412
Settings............................................................414
SYNC™ 3 Troubleshooting......................426
Accessories
Accessories....................................................439 Ford Protect
Ford Protect....................................................441
Scheduled Maintenance
General Maintenance Information
.......443
Normal Scheduled Maintenance..........446
Special Operating Conditions Scheduled Maintenance.............................................449
Scheduled Maintenance Record...........452
Appendices
End User License Agreement.................462
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We offer a number of convenient ways for
you to contact us and help to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to the Account Manager, go to
www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. Never place front seat mounted
rear-facing child or infant seats in
front of an active passenger airbag. 12
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CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle safety belts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
seat safety belts to make sure there are no
nicks, tears or cuts. Replace if necessary.
All vehicle safety belt assemblies, including
retractors, buckles, front safety belt buckle
assemblies, buckle support assemblies
(slide bar-if equipped), shoulder belt
height adjusters (if equipped), shoulder
belt guide on seat back (if equipped), child
safety seat LATCH and tether anchors, and
attaching hardware, should be inspected
after a crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
Ford Motor Company recommends that
all safety belt assemblies in use in vehicles
involved in a crash be replaced. However,
if the crash was minor and an authorized
dealer finds that the belts do not show
damage and continue to operate properly,
they do not need to be replaced. Safety
belt assemblies not in use during a crash
should also be inspected and replaced if
either damage or improper operation is
noted.
Properly care for safety belts. See Vehicle
Care (page 264).
SEATBELT EXTENSION WARNINGS
Persons who fit into the vehicle's
seatbelt should not use an extension.
Unnecessary use could result in
serious personal injury in the event of a
crash. WARNINGS
Only use extensions provided free of
charge by Ford Motor Company
dealers. The dealer will provide an
extension designed specifically for this
vehicle, model year and seating position.
The use of an extension intended for
another vehicle, model year or seating
position may not offer you the full
protection of your vehicle ’s seatbelt
restraint system. Never use seatbelt extensions to
install child restraints.
Do not use a seatbelt extension with
an inflatable seatbelt.
Do not use extensions to change the
fit of the belt across the torso, over
the lap or to make the seatbelt
buckle easier to reach. If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
Ford Motor Company dealers. Only Ford
seatbelt extensions made by the original
equipment seatbelts manufacturer should
be used with Ford seatbelts. Ask your
authorized dealer if your extension is
compatible with your Ford vehicle restraint
system.
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PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close
to the trim covering the airbag module. All occupants of your vehicle,
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your safety belt could seriously increase
the risk of injury or death. Always transport children 12 years
old and under in the back seat and
always properly use appropriate
child restraints. Failure to follow this could
seriously increase the risk of injury or death. Never place your arm over the airbag
module as a deploying airbag can
result in serious arm fractures or
other injuries. Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back. Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible. Several airbag system components
get hot after inflation. To avoid risk
of injury, do not touch them after
inflation. If the airbag has deployed, the airbag
will not function again and must be
replaced immediately. If the airbag
is not replaced, the unrepaired area will
increase the risk of injury in a crash. The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note:
You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
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Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front safety belt pretensioners, driver
airbag, passenger airbag, seat mounted
side airbags, and the Safety Canopy®.
Based on the type of crash (frontal impact,
side impact or rollover), the restraints
control module will deploy the appropriate
safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. See Instrument Cluster (page
84). Routine maintenance of the airbag is
not required.
A difficulty with the system is indicated by
one or more of the following: The readiness light will not
illuminate immediately after the
ignition is turned on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash. The fact that the safety belt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, belt usage)
were not appropriate to activate these
safety devices.
•
The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The design of the safety belt
pretensioners is to activate in frontal,
near-frontal and side crashes, and in
rollovers.
• The design of the side airbags is to
inflate in certain side impact crashes.
Side airbags may activate in other
types of crashes if the vehicle
experiences sufficient sideways motion
or deformation.
• The design of the Safety Canopy is to
inflate in certain side impact crashes
or rollover events. The Safety Canopy
may activate in other types of crashes
if the vehicle experiences sufficient
sideways motion or deformation, or a
certain likelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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Service Engine Soon
If the service engine soon
indicator light stays illuminated
after you start the engine, it
indicates that the On Board Diagnostics
system (OBD) has detected a malfunction
of the vehicle emissions control system.
Refer to On Board Diagnostics (OBD) in
the Fuel and Refueling chapter for more
information about having your vehicle
serviced. See Emission Control System
(page 156).
If the light is blinking, engine misfire is
occurring which could damage your
catalytic converter. Drive in a moderate
fashion (avoid heavy acceleration and
deceleration) and have your vehicle
serviced immediately. WARNING
Under engine misfire conditions,
excessive exhaust temperatures
could damage the catalytic
converter, the fuel system, interior floor
coverings or other vehicle components,
possibly causing a fire. Have your vehicle
checked as soon as possible. The service engine soon indicator light
illuminates when you first switch on the
ignition before engine start to check the
bulb and to indicate whether the vehicle
is ready for Inspection/Maintenance (I/M)
testing.
Normally, the service engine soon light
stays on until you crank the engine, then
turns itself off if no malfunctions are
present. However, if after 15 seconds the
service engine soon light blinks eight times,
it means that the vehicle is not ready for
I/M testing. See
Emission Control
System (page 156). Stability Control System Displays when the
AdvanceTrac®/Traction control
is active. If the light remains on,
have the system serviced immediately.
See
Using Stability Control (page 178).
Stability Control System Off Illuminates when you disable
AdvanceTrac®/Traction. See
Using Stability Control
(page
178).
Transmission Tow/Haul
(If Equipped) Illuminates when you activate
the tow/haul feature. If the light
flashes steadily, have the system
serviced immediately. Damage to the
transmission could occur. See
Automatic
Transmission (page 159).
4X2 Illuminates momentarily when
you engage two-wheel drive
high. If the light fails to display
or remains on when the ignition is on, have
the system serviced immediately by an
authorized dealer.
4X4 Auto Illuminates when you engage the
four-wheel drive system. If the
light fails to display or remains
on when the ignition is on, have the system
serviced immediately by an authorized
dealer.
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