2017 FORD EXPEDITION EL audio

AppLink issues
Possible solution(s)Possible cause(s)Issue
Unplug the USB cable fromthe phone, wait a moment,and plug the USB cableback in to the phone. After afew seconds, the app shouldappear in SYNC 3's MobileApps Menu. If not, "ForceClose" the application andrestart it.
You may need to reset theUSB connection to SYNC 3.
My iPhone is connected, myapp is running, I restartedthe app but I still cannot findit on SYNC 3.
Increase the Bluetoothvolume of the device byusing the device's volumecontrol buttons which aremost often found on theside of the device.
The Bluetooth volume onthe phone may be low.
I have an Android phone. Ifound and started my mediaapp on SYNC 3, but there isno sound or the sound isvery low.
Force close or uninstall theapps you do not want SYNC3 to find. If the app has a"Ford SYNC" setting, disablethat setting in the app'ssettings menu on the phone.
Some Android devices havea limited number ofBluetooth ports that appscan use to connect. If youhave more AppLink apps onyour phone than the numberof available Bluetooth ports,you will not see all of yourapps listed in the SYNC 3mobile apps menu.
I can only see some of theAppLink apps running on myphone listed in the SYNC 3Mobile Apps Menu.
Voice command issues
Possible solutionPossible causeIssue
Review the cell phone voice commandsand the media voice commands at thebeginning of their respective sections.You may be using thewrong voice commands.SYNC 3 doesnot understandwhat I amsaying.
Refer to the audio display during an activevoice session to find a list of voicecommands there.
Wait for the system to prompt you beforeyou state your command.You may be speaking toosoon or at the wrongtime.
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SYNC™ 3 (If Equipped)

General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
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SYNC™ 3 (If Equipped)

•Links to Third Party Sites: TheSOFTWARE may provide you with theability to link to third party sites. Thethird party sites are not under thecontrol of FORD MOTOR COMPANY,its affiliates and/or its designatedagent. Neither FORD MOTORCOMPANY nor its affiliates nor itsdesignated agent are responsible for(I) the contents of any third party sites,any links contained in third party sites,or any changes or updates to thirdparty sites, or (ii) webcasting or anyother form of transmission receivedfrom any third party sites. If theSOFTWARE provides links to thirdparty sites, those links are provided toyou only as a convenience, and theinclusion of any link does not imply anendorsement of the third party site byFORD MOTOR COMPANY, its affiliatesand/or its designated agent.
•Obligation to Drive Responsibly:You recognize your obligation to driveresponsibly and keep attention on theroad. You will read and abide with theDEVICES operating instructionsparticularly as they pertain to safetyand you agree to assume any riskassociated with the use of theDEVICES.
UPGRADES AND RECOVERY MEDIA:If the SOFTWARE is provided by FORDMOTOR COMPANY separate from theDEVICES on media such as a ROM chip,CD ROM disk(s) or via web download orother means, and is labeled "For UpgradePurposes Only" or "For Recovery PurposesOnly" you may install one (1) copy of suchSOFTWARE onto the DEVICES as areplacement copy for the existingSOFTWARE, and use it in accordance withthis EULA, including any additional EULAterms accompanying the upgradeSOFTWARE.
INTELLECTUAL PROPERTY RIGHTS:All title and intellectual property rights inand to the SOFTWARE (including but notlimited to any images, photographs,animations, video, audio, music, text and"applets" incorporated into theSOFTWARE), the accompanying printedmaterials, and any copies of theSOFTWARE, are owned by FORD MOTORCOMPANY, or its affiliates or suppliers. TheSOFTWARE is licensed, not sold. You maynot copy the printed materialsaccompanying the SOFTWARE. All titleand intellectual property rights in and tothe content which may be accessedthrough use of the SOFTWARE is theproperty of the respective content ownerand may be protected by applicablecopyright or other intellectual propertylaws and treaties. This EULA grants you norights to use such content outside itsintended use. All rights not specificallygranted under this EULA are reserved byFORD MOTOR COMPANY, its affiliates,and third party software and serviceproviders and suppliers. Use of any on-lineservices which may be accessed throughthe SOFTWARE may be governed by therespective terms of use relating to suchservices. If this SOFTWARE containsdocumentation that is provided only inelectronic form, you may print one copy ofsuch electronic documentation.
EXPORT RESTRICTIONS: Youacknowledge that the SOFTWARE issubject to U.S. and European Union exportjurisdiction. You agree to comply with allapplicable international and national lawsthat apply to the SOFTWARE, includingthe U.S. Export Administration Regulations,as well as end-user, end-use anddestination restrictions issued by U.S. andother governments.
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Appendices

1. Safe and Lawful Use
You acknowledge that devoting attentionto the TeleNav Software may pose a riskof injury or death to you and others insituations that otherwise require yourundivided attention, and you thereforeagree to comply with the following whenusing the TeleNav Software:
(a) observe all traffic laws and otherwisedrive safely;
(b) use your own personal judgment whiledriving. If you feel that a route suggestedby the TeleNav Software instructs you toperform an unsafe or illegal maneuver,places you in an unsafe situation, or directsyou into an area that you consider to beunsafe, do not follow such instructions;
(c) do not input destinations, or otherwisemanipulate the TeleNav Software, unlessyour vehicle is stationary and parked;
(d) do not use the TeleNav Software forany illegal, unauthorized, unintended,unsafe, hazardous, or unlawful purposes,or in any manner inconsistent with thisAgreement;
(e) arrange all GPS and wireless devicesand cables necessary for use of theTeleNav Software in a secure manner inyour vehicle so that they will not interferewith your driving and will not prevent theoperation of any safety device (such as anairbag).
You agree to indemnify and hold TeleNavharmless against all claims resulting fromany dangerous or otherwise inappropriateuse of the TeleNav Software in any movingvehicle, including as a result of your failureto comply with the directions above.
2. Account Information
You agree: (a) when registering theTeleNav Software, to provide TeleNav withtrue, accurate, current, and completeinformation about yourself, and (b) toinform TeleNav promptly of any changesto such information, and to keep it true,accurate, current and complete.
3. Software License
•Subject to your compliance with theterms of this Agreement, TeleNavhereby grants to you a personal,non-exclusive, non-transferable license(except as expressly permitted belowin connection with your permanenttransfer of the TeleNav Softwarelicense), without the right tosublicense, to use the TeleNavSoftware (in object code form only) inorder to access and use the TeleNavSoftware. This license shall terminateupon any termination or expiration ofthis Agreement. You agree that you willuse the TeleNav Software only for yourpersonal business or leisure purposes,and not to provide commercialnavigation services to other parties.
3.1 License Limitations
•(a) reverse engineer, decompile,disassemble, translate, modify, alteror otherwise change the TeleNavSoftware or any part thereof; (b)attempt to derive the source code,audio library or structure of theTeleNav Software without the priorexpress written consent of TeleNav;(c) remove from the TeleNavSoftware, or alter, any of TeleNav's orits suppliers' trademarks, trade names,logos, patent or copyright notices, orother notices or markings; (d)
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Appendices

4
4WDSee: Four-Wheel Drive......................................165
A
A/CSee: Climate Control...........................................112About This Manual...........................................7ABSSee: Brakes............................................................173ABS driving hintsSee: Hints on Driving With Anti-LockBrakes.................................................................173Accessories....................................................439Exterior Style.......................................................439Interior Style........................................................439Lifestyle.................................................................439Peace of Mind.....................................................439AccessoriesSee: Replacement PartsRecommendation............................................12Adjusting the Headlamps........................256Horizontal Aim Adjustment............................257Vertical Aim Adjustment................................256Adjusting the Pedals.....................................70Adjusting the Steering Wheel - VehiclesWith: Column Shift/Manual AdjustableSteering Column..........................................65Adjusting the Steering Wheel - VehiclesWith: Floor Shift/Manual AdjustableSteering Column..........................................65Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn...........................................................66Easy Entry and Exit Feature..............................67End of Travel Position.........................................67Memory Feature....................................................67Airbag Disposal................................................41Air ConditioningSee: Climate Control...........................................112Air FilterSee: Changing the Engine Air Filter.............262AlarmSee: Anti-Theft Alarm........................................62Ambient Lighting............................................78
Anti-Theft Alarm............................................62Arming the Alarm.................................................62Disarming the Alarm...........................................62Appendices....................................................462Apps...................................................................412...................................................................................412SiriusXM Traffic and Travel Link....................413Audible Warnings and Indicators............90Direction Indicator Chime.................................90Headlamps On Warning Chime.....................90Key in Ignition Warning Chime........................90Parking Brake On Warning Chime.................90Audio Control...................................................67Media........................................................................68Seek, Next or Previous.......................................68Type One..................................................................67Type Two.................................................................68Audio System.................................................313General Information..........................................313Audio Unit - Vehicles With: AM/FM/CD/SYNC/Satellite Radio..............................314Audio Unit - Vehicles With: Sony AM/FM/CD............................................................316Rear Seat Audio Controls................................318Autolamps.........................................................74Windshield Wiper ActivatedHeadlamps.........................................................74Automatic Climate Control........................115Automatic Transmission...........................159Brake-Shift Interlock.........................................162If Your Vehicle Gets Stuck In Mud orSnow..................................................................164SelectShift™ AutomaticTransmission....................................................161Understanding the Shift Positions of yourAutomatic Transmission.............................159Automatic Transmission FluidCheck..............................................................251Autowipers.........................................................71Auxiliary Power Points.................................141110 Volt AC Power Point....................................14112 Volt DC Power Point......................................141Locations................................................................141
B
BatterySee: Changing the 12V Battery.....................253
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Index

Media Voice Commands................................349USB 2......................................................................354Voice Commands for Audio Sources.........354Using SYNC™ With Your Phone............328Accessing Features through the PhoneMenu..................................................................333Accessing Your Phone Settings...................336Bluetooth Devices..............................................337Making Calls.........................................................332Pairing a Phone for the First Time...............329Pairing Subsequent Phones..........................330Phone Options during an Active Call.........332Phone Voice Commands................................330Receiving Calls....................................................332System Settings.................................................338Text Messaging...................................................334Using Traction Control................................176Switching the System Off ...............................176System Indicator Lights andMessages..........................................................176Using Voice Recognition...........................326Audio Voice Commands.................................380Climate Voice Commands..............................381Initiating a Voice Session................................326Mobile App Voice Commands......................383Navigation Voice Commands.......................382Phone Voice Commands.................................381SiriusXM Traffic and Travel Link VoiceCommands.....................................................384System Interaction and Feedback...............327Voice Settings Commands............................384Utilizing the Mediation/ArbitrationProgram (Canada Only)........................229
V
Vehicle Care...................................................264General Information.........................................264Vehicle Certification Label.......................307Vehicle Identification Number...............306Vehicle Storage.............................................270Battery.....................................................................271Body........................................................................270Brakes......................................................................271Cooling system.....................................................271Engine......................................................................271Fuel system...........................................................271General..................................................................270
Miscellaneous.......................................................271Removing Vehicle From Storage...................271Tires..........................................................................271VentilationSee: Climate Control...........................................112VINSee: Vehicle Identification Number...........306Voice Control...................................................68Type One.................................................................68Type Two.................................................................69
W
Warning Lamps and Indicators.................874X2............................................................................894X4 Auto.................................................................894X4 HIGH................................................................904X4 LOW................................................................90Anti-Lock Braking System.................................87Battery......................................................................87Brake System.........................................................87Cruise Control........................................................87Direction Indicator................................................87Door Ajar..................................................................87Engine Coolant Temperature...........................87Engine Oil................................................................88Fasten Safety Belt...............................................88Front Airbag...........................................................88Front Fog Lamps..................................................88High Beam..............................................................88Hill Descent............................................................88Liftgate Ajar............................................................88Low Fuel Level......................................................88Low Tire Pressure Warning..............................88Low Washer Fluid................................................88Parking Lamps......................................................88Powertrain Fault...................................................88Service Engine Soon...........................................89Stability Control System...................................89Stability Control System Off...........................89Transmission Tow/Haul....................................89Washer Fluid Check....................................252WashersSee: Cleaning the Exterior..............................265See: Wipers and Washers...................................71Waxing.............................................................266Wheel NutsSee: Changing a Road Wheel........................297
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Index