2017 FORD EXPEDITION EL audio

Potential station issues
ActionCauseIssues
No action required. The stationis not available in your currentlocation.
The previously stored multicastpreset or direct tune is notavailable in your current recep-tion area.
Cannot access HD2 orHD3 multicast channelwhen recalling a presetor from a direct tune.
Fill out the station issue form.*Data service issue by the radiobroadcaster.Text information doesnot match currentlyplaying audio.
Fill out the station issue form.*Data service issue by the radiobroadcaster.There is no textinformation shown forcurrently selectedfrequency.
HD Radio Technology manufactured underlicense from iBiquity Digital Corp. U.S. andforeign patents. HD Radio and the HD andHD Radio logos are proprietary trademarksof iBiquity Digital Corp. Ford MotorCompany and iBiquity Digital Corp. are notresponsible for the content sent using HDRadio technology. Content may bechanged, added or deleted at any time atthe station owner's discretion.
* You can find the form here:
Website
http://www.ibiquity.com/automotive/report_radio_station_experiences
CD (If equipped)
Once you select this option, the systemreturns you to the main audio screen.
The current audio information appears onthe screen.
The following buttons are also available:
FunctionButton
You can use the browse button to select a track.Browse
Select this button and a small number one displays to indicatethe track is set to repeat.Repeat
For MP3 CDs, this button allows you to toggle through repeatoff, repeat one track (a small number one displays), and repeatcurrent folder (a small folder displays).
Select the shuffle symbol to have the audio on the disk playin random order.Shuffle
You can use the forward, reverse, pause orplay buttons to control the audio playback.
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SYNC™ 3 (If Equipped)

Bluetooth Stereo or USB
Bluetooth Stereo and USB allow you to
access media that you store on yourBluetooth device or USB device such asmusic, audio books or podcasts.
The following buttons are available for Bluetooth and USB:
FunctionButton
Pressing the repeat button toggles the repeat setting throughthree modes: repeat off (button not highlighted), repeat all(button highlighted) and repeat track (button highlighted witha small number one).
Repeat
Play the tracks in random order.Shuffle
You can use the forward, reverse, pause orplay buttons to control the audio playback.
To get more information about thecurrently playing track, press the cover artor Info button.
For some devices, SYNC 3 is able toprovide 30-second skip buttons when youlisten to audio books or podcasts. Thesebuttons allow you to skip forward orbackward within a track.
While playing audio from a USB device youcan look for certain music by selecting thefollowing:
FunctionButton
If available, displays the list of tracks in theNow Playing playlist.Browse
This option, which is available underbrowse, allows you to play all tracks or tofilter the available media into one of thebelow categories.
New Search
Play All
Playlists
Artists
Albums
Songs
Genres
Podcasts
Audio books
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SYNC™ 3 (If Equipped)

FunctionButton
Composers
This button allows you to choose a specificletter to view within the category you arebrowsing.
A-Z Jump
If available, this allows you to browse thefolders and files on your USB device.Explore Device
USB Ports
The USB ports are in the center console orbehind a small access door in theinstrument panel.
This feature allows you to plug in USBmedia devices, memory sticks, flash drivesor thumb drives, and charge devices if theysupport this feature.
Select this option to play audio from yourUSB device.
Apps
The system supports the use of certainaudio apps such as iHeartRadio through aUSB or bluetooth-enabled device.
Each app gives you different on-screenoptions depending on the app's content.See Apps (page 412).
Supported Media Players, Formatsand Metadata Information
The system is capable of hosting nearlyany digital media player, including iPod,iPhone, and most USB drives.
Supported audio formats include MP3,WMA, WAV, AAC, and FLAC.
Supported audio file extensions includeMP3, WMA, WAV, M4A, M4B, AAC, andFLAC.
Supported USB file systems include: FAT,exFAT, and NTFS.
SYNC 3 is also able to organize the mediafrom your USB device by metadata tags.Metadata tags, which are descriptivesoftware identifiers embedded in themedia files, provide information about thefile.
If your indexed media files contain noinformation embedded in these metadatatags, SYNC 3 may classify the emptymetadata tags as unknown.
SYNC 3 is capable of indexing up to50,000 songs per USB device, for up to 10devices.
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Button
Selecting this option switches off the audio navigation guidance. Pressthe button again to un-mute guidance.Mute Guidance
Press this to see a map of the full route.View Route
An alternate route displays in comparison with the current route.Detour
Only available if you have an active waypoint on your route. SeeWaypoints later in this section for information on how to setwaypoints.
Edit Waypoints
Use this button to re-order or remove your waypoints.
Optimize OrderYou canalso havethe systemset theorder foryou bypressing:
GoTo return toyour routepress:
Waypoints
You can add a waypoint to a navigationroute as a destination along your route.
To add a waypoint:
1. Select the search icon (magnifyingglass) while on an active route. Thisbrings up the destination menu.
2. Set your destination using any of thegiven methods. Once the destinationhas been selected, the screen allowsyou to set the destination as awaypoint by selecting:
Menu Item
The waypoint list then appears and you areable to re-order all of your waypoints byselecting the menu icon on the right handside of the location. You can select up tofive waypoints.
Add Waypoint
Optimize OrderYou can also have the system set the orderfor you by pressing:
GoTo return to your route, press:
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Sound Settings
Returns Treble, Midrange, and Bass sound settings to factory levels.Reset All
Adjusts the high frequency level.Treble
Adjusts the middle frequency level.Midrange
Adjusts the low frequency level.Bass
Adjusts the sound ratio from side to side or front to back.Balance / Fade
Adjusts the amount the audio system volume increases with speed,or turns the feature off.Speed AdaptiveVolume
Optimizes the sound based on the location of the listeners.Occupancy Mode
StereoSound Settings
Surround
Your vehicle might not have all of these features.
Media Player
This button is available when a mediadevice such as a Bluetooth Stereo or USBdevice is the active audio source. Pressingthe button allows you to access thefollowing options for active devices only.
Action and DescriptionMenu Item
For some Apple devices, SYNC 3 can adjust the playback speed ofpodcasts. When a podcast is playing, you can choose:Podcast Speed
FasterNormalSlower
For some Apple devices, SYNC 3 can adjust the playback speed ofaudiobooks. When an audiobook is playing, you can choose:Audiobook Speed
FasterNormalSlower
Cover art displays from your device’s musicfiles. If no cover art for the files exists on thedevice, then the Gracenote Database providescover art.
Media PlayerCover Art Priority
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SYNC™ 3 (If Equipped)

Action and DescriptionMenu Item
Set Phone Ringtone
You can then select:
No sound plays when a call comes to your phone.No Ringtone
The currently selected ringtone on your phone plays when you receivea call. This option may not be available for all phones. If this optionis available, it is the default setting.
Use Phone Ring-tone
You can also select one of the three available ringers.
Action and DescriptionMenu Item
Text Messaging
You can then select:
No sound plays when a message comes to your phone.No Alert(Silence)
You can select one of the three available notification sounds.
When enabled, a voice prompt alerts you when you receive a newmessage.Voice Readout
You can enable and disable the following options as well:
Action and DescriptionMenu Item
When enabled, vehicle audio (such as radio or apps) is muted for theduration of the phone call even when the phone call is in privacy.Mute Audio inPrivacy
When enabled, an alert displays that your phone is roaming whenyou attempt to place a call.RoamingWarning
When enabled, a message displays when the battery on your phoneis running low.Low BatteryNotification
911 Assist
Note:This service is only available in theUnited States and Canada.
Select this button to modify the on or offsetting for this feature. If the mobilephone’s contacts have been downloaded,you can adjust the following option:
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SYNC™ 3 (If Equipped)

To check your cell phone's compatibility,visit the Ford website.
Website
owner.ford.com
Website
www.syncmyride.cawww.syncmaroute.ca
Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audioadjustments.
The audio controlsettings on your cellphone may be affectingSYNC 3 performance.
There is back-ground noiseduring a phonecall.
Try switching your cell phone off, resettingit or removing the battery, then try again.Possible cell phonemalfunction.
During a call, Ican hear theother personbut they cannothear me.
Make sure that the microphone for SYNC3 is not set to off. Look for the microphoneicon on the phone screen.
To restart your system, shut down theengine, open and close the door, and thenlock the door and wait for 2-3 minutes.Make sure that your SYNC 3 screen is blackand the lighted USB port is off.
The system may need tobe restarted.
During a call, Icannot hear theother personand they cannothear me.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
SYNC 3 is notable to down-load my phone-book.
Make sure you allow SYNC 3 to retrievecontacts from your phone. Refer to yourcell manual.
Possible cell phonemalfunction.You must switch on your cell phone andthe automatic phonebook downloadfeature on SYNC 3.
Try switching your cell phone off, resettingit or removing the battery, then try again.
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USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Make sure you are not leaving the device inyour vehicle during very hot or coldtemperatures.This is a device limitation.
SYNC 3 doesnot recognizemy device whenI start myvehicle.
Make sure you connect the device to SYNC3 and that you have started the mediaplayer on your device.
This is a device-dependent feature.Bluetooth audiodoes notstream.The device is notconnected.
Make sure that all song details are popu-lated.
Your music files may notcontain the correct artist,song title, album or genreinformation.
SYNC 3 doesnot recognizemusic that is onmy device.
Try replacing the corrupt file with a newversion.The file may becorrupted.
Some devices require you to change theUSB settings from mass storage to mediatransfer protocol class.
The song may havecopyright protection thatdoes not allow it to play.
Convert the file to a supported format. SeeEntertainment (page 386).The file format is notsupported by SYNC 3.
Perform a master reset. See Settings(page 414).The device needs to bere-indexed.
Make sure your device is unlocked beforeconnecting it to SYNC 3.The device has a lockscreen enabled.
Disconnect the device from SYNC 3. Tryswitching your device off, resetting it orremoving the battery, then connect it backto SYNC 3.
This is a device limitation.
When I connectmy device, Isometimes donot hear anysound.
To listen to Apple devices through USB,select AirPlay from the devices ControlCenter, then select Dock Connector.
To listen to Apple devices throughBluetooth Stereo, select AirPlay from thedevices Control Center, then select SYNC.
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