
Exiting Four-wheel-down Towing
To exit four-wheel-down towing and returnthe transfer case to its 2H position:
1.With your vehicle still properly securedto the tow vehicle, put the ignition inthe on position, but do not start theengine. If your vehicle has an ignitionkey, turn the key to on. If your vehiclehas intelligent access, press the engineSTART/STOP button twice withoutpressing the brake pedal.
2. Press and hold the brake pedal.
3.Shift the transmission out of N and intoany gear.
4. Release the brake pedal.
Note:If completed successfully, theinstrument cluster displays 4X2, andNEUTRAL TOW DISABLED.
Note:If the indicator light and message donot display, you must perform the procedureagain from the beginning.
Note:You may hear an audible noise as thetransfer case shifts out of its neutralposition. This is normal.
Note:If SHIFT DELAY PULL FORWARDdisplays in the instrument cluster, transfercase gear tooth blockage is present. See theinstructions after this section.
5. Apply the parking brake, and thendisconnect the vehicle from the towvehicle.
6. Release the parking brake, start theengine, and shift the transmission toposition D to make sure the transfercase is out of position N.
7. If the transfer case does notsuccessfully shift out of position N, setthe parking brake until you can haveyour vehicle serviced.
Resolving the SHIFT DELAY PULLFORWARD Message
If the instrument cluster displays SHIFTDELAY PULL FORWARD perform thefollowing:
1. Press and hold the brake pedal.
2. Put the transmission into position N,and then start the engine.
3. With the engine running, shift thetransmission to position D and let thevehicle roll forward, up to 3 feet (1meter). You may hear an audible noiseas the transfer case shifts out of itsneutral position. This is normal.
4. Make sure the instrument clusterdisplays NEUTRAL TOW DISABLED.
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Towing

Do not use supplemental engine oiladditives because they are unnecessaryand could lead to engine damage that maynot be covered by the vehicle Warranty.
Only use oils certified for gasoline enginesby the American Petroleum Institute (API).An oil with this trademark symbolconforms to the current engine andemission system protection standards andfuel economy requirements of theInternational Lubricants SpecificationAdvisory Committee (ILSAC).
To top up the engine oil level do thefollowing:
1. Clean the area surrounding the engineoil filler cap before you remove it.
2. Remove the engine oil filler cap. SeeUnder Hood Overview (page 244).Turn it counterclockwise and removeit.
3. Add engine oil that meets Fordspecifications. See Capacities andSpecifications (page 308). You mayhave to use a funnel to pour the engineoil into the opening.
4. Recheck the oil level.
5. If the oil level is correct, replace thedipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turnit clockwise until you feel a strongresistance.
Note: Do not add oil further than themaximum mark. Oil levels above themaximum mark may cause engine damage.
Note:Make sure you install the oil filler capcorrectly.
Note:Soak up any spillage with anabsorbent cloth immediately.
OIL CHANGE INDICATOR
RESET
Use the information display controls onthe steering wheel to reset the oil changeindicator.
From the main menu scroll to:
Action and descriptionMessage
Press the right arrow button,then from this menu scrollto the following message.
Settings
Press the right arrow button,then from this menu scrollto the following message.
Vehicle
Press the right arrow button,then from this menu scrollto the following message.
Oil Life
Press and hold the OKbutton until the instrumentcluster displays thefollowing message.
Hold OK toReset
Reset Successful
When the oil change indic-ator resets the instrumentcluster displays 100%.
Remaining Life
{00}%
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MaintenanceE142732

Action and descriptionMessage
If the instrument clusterdisplays one of the followingmessages, repeat theprocess.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK
WARNINGS
Do not add engine coolant when theengine is hot. Steam and scaldingliquids released from a hot coolingsystem can burn you badly. Also, spillingcoolant on hot engine parts can burn you.
Do not put engine coolant in thewindshield washer fluid container. Ifsprayed on the windshield, enginecoolant could make it difficult to seethrough the windshield.
To reduce the risk of personal injury,make sure the engine is cool beforeunscrewing the coolant pressurerelief cap. The cooling system is underpressure. Steam and hot liquid can comeout forcefully when you loosen the capslightly.
Do not add coolant further than theMAX mark.
When the engine is cold, check theconcentration and level of the coolant atthe intervals listed in the scheduledmaintenance information. See ScheduledMaintenance (page 443).
Note:Make sure that the coolant level isbetween the MIN and MAX marks on thecoolant reservoir.
Note: Coolant expands when it is hot. Thelevel may extend beyond the MAX mark.
Maintain coolant concentration within48% to 50%, which equates to a freezepoint between -30°F (-34°C) and -34°F(-37°C). Coolant concentration should bechecked using a refractometer. We do notrecommend the use of hydrometers orcoolant test strips for measuring coolantconcentration.
Adding Coolant
WARNING
Never remove the coolant reservoircap while the engine is running or hot.
Note: Automotive fluids are notinterchangeable. Take care not to putengine coolant in the windshield washerfluid reservoir or windshield washer fluid inthe engine coolant reservoir.
Note: Do not use stop leak pellets, coolingsystem sealants, or non-specified additivesas they can cause damage to the enginecooling or heating systems. Resultingcomponent damage may not be covered bythe vehicle Warranty.
It is very important to use predilutedcoolant approved to the correctspecification in order to avoid plugging thesmall passageways in the engine coolingsystem. See Capacities andSpecifications (page 304). Do not mixdifferent colors or types of coolant in yourvehicle. Mixing of engine coolants or usingan incorrect coolant may harm the engineor cooling system components and maynot be covered by the vehicle Warranty.
Note:If prediluted coolant is not available,use the approved concentrated coolantdiluting it to 50/50 with distilled water. SeeCapacities and Specifications (page 304).Using water that has not been deionisedmay contribute to deposit formation,corrosion and plugging of the small coolingsystem passageways.
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Maintenance

CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING
Do not use chemical solvents orstrong detergents when cleaning thesteering wheel or instrument panelto avoid contamination of the airbagsystem.
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces. See Cleaning Leather Seats(page 268).
Clean the instrument panel and clusterlens with a clean, damp and soft cloth,then use a clean, dry and soft cloth to drythese areas.
•Avoid cleaners or polishes that increasethe gloss of the upper portion of theinstrument panel. The dull finish in thisarea helps protect you fromundesirable windshield reflection.
•Do not use any household cleaningproducts or glass cleaners as thesemay damage the finish of theinstrument panel, interior trim andcluster lens.
•Wash or wipe your hands clean if youhave been in contact with certainproducts such as insect repellent andsuntan lotion to avoid possible damageto the interior painted surfaces.
•Do not allow air fresheners and handsanitizers to spill onto interior surfaces.If a spill occurs, wipe off immediately.Your warranty may not cover thesedamages.
If a staining liquid like coffee or juice hasbeen spilled on the instrument panel or oninterior trim surfaces:
1. Wipe up spilled liquid using a clean,soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather andVinyl Cleaner or a commerciallyavailable leather cleaning product forautomotive interiors. Test any cleaneror stain remover on an inconspicuousarea.
3. Alternatively, wipe the surface with aclean, soft cloth and a mild soap andwater solution. Dry the area with aclean, soft cloth.
4. If necessary, apply more soap andwater solution or cleaning product toa clean, soft cloth and press it onto thesoiled area. Allow this to set at roomtemperature for 30 minutes.
5. Remove the soaked cloth, then with aclean, damp cloth, use a rubbingmotion for 60 seconds on the soiledarea.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS (If
Equipped)
Without King Ranch Edition
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces.
For routine cleaning, wipe the surface witha soft, damp cloth and a mild soap andwater solution. Dry the area with a clean,soft cloth.
For cleaning and removing spots and stainssuch as dye transfer, use MotorcraftPremium Leather and Vinyl Cleaner or acommercially available leather cleaningproduct for automotive interiors.
Note:Test any cleaner or stain remover onan inconspicuous area.
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Vehicle Care

General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
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SYNC™ 3 (If Equipped)

Blind Spot Information System..............189False Alerts...........................................................192Switching the System Off and On...............193System Errors.......................................................192System Limitations............................................192Using the System...............................................189Bonnet LockSee: Opening and Closing the Hood..........243Booster Seats..................................................24Types of Booster Seats......................................25Brake Fluid Check........................................252Brakes................................................................173General Information...........................................173Breaking-In......................................................218Bulb Specification Chart..........................260
C
California Proposition 65..............................11Capacities and Specifications...............308Specifications.....................................................309Car WashSee: Cleaning the Exterior..............................265Center Console..............................................143Changing a Bulb...........................................257Central High-mounted Brake LampBulb...................................................................260Fog Lamp Bulb...................................................259Front Direction Indicator Bulb.......................258Headlamp Bulb..................................................258LED Central High-mounted Brake LampBulb...................................................................260LED Direction Indicator and Side MarkerBulbs..................................................................259LED Headlamp Bulb.........................................258LED Rear Lamp, Brake Lamp, Rear DirectionIndicator and Reverse LampBulbs.................................................................260License Plate Lamp Bulb...............................260Rear Lamp, Brake Lamp, Rear DirectionIndicator and Reverse LampBulbs..................................................................259Side Direction Indicator Bulb........................260Side Marker Bulb...............................................258Changing a Fuse............................................241Fuses.......................................................................241
Changing a Road Wheel............................297Dissimilar Spare Wheel and Tire AssemblyInformation......................................................297Location of the Spare Tire and Tools.........298Tire Change Procedure....................................299Changing the 12V Battery.........................253Battery Management System.......................254Changing the Engine Air Filter.................262Changing the Wiper Blades.....................255Checking MyKey System Status..............50Checking the Wiper Blades......................255Childminder Mirror..........................................81Child Restraint and SeatbeltMaintenance.................................................35Child Restraint Positioning.........................26Child Safety.......................................................16General Information.............................................16Child Safety Locks..........................................27Cleaning Leather Seats.............................268With King Ranch Edition.................................269Without King Ranch Edition..........................268Cleaning Products.......................................264Cleaning the Alloy Wheels.......................270Cleaning the Engine...................................266Cleaning the Exterior..................................265Exterior Chrome Parts......................................265Exterior Plastic Parts........................................265Stripes or Graphics............................................265Underbody...........................................................266Under Hood.........................................................266Cleaning the Instrument Panel andInstrument Cluster Lens........................268Cleaning the Interior....................................267Cleaning the Windows and WiperBlades............................................................267Clearing All MyKeys.......................................49Climate............................................................396Climate Control..............................................112Climate Controlled Seats..........................134Cooled Seats........................................................134Coolant CheckSee: Engine Coolant Check............................247Crash Sensors and Airbag Indicator.......40Creating a MyKey...........................................48Programming/Changing ConfigurableSettings...............................................................48Cruise Control.................................................69Principle of Operation.......................................187
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Index

I
Ignition Switch...............................................144In California (U.S. Only).............................227Information Display Control......................69Information Displays......................................91General Information.............................................91Information Messages................................1024WD Messages......................................................111AdvanceTrac™ / Traction ControlMessages..........................................................103Alarm Messages.................................................103Battery and Charging SystemMessages..........................................................103Blind Spot Information SystemMessages..........................................................104Brake System Messages..................................104Door Messages....................................................104Engine Messages................................................105Fuel Messages.....................................................105Keys and Intelligent AccessMessages..........................................................105Maintenance Messages...................................106MyKey™ Messages............................................107Off Road Messages............................................107Park Aid Messages.............................................108Power Steering Messages..............................108Remote Start Messages..................................109Suspension System Messages.....................109Tire Messages......................................................109Trailer Messages.................................................109Transmission Messages....................................110Installing Child Restraints.............................17Child Seats...............................................................17Combining Seatbelt and LATCH LowerAnchors for Attaching Child SafetySeats.....................................................................21Using Lap and Shoulder Belts .........................18Using Lower Anchors and Tethers forCHildren (LATCH)...........................................20Using Tether Straps..............................................21Instrument Cluster........................................84Instrument Lighting Dimmer......................75Interior Lamps..................................................77Front Row Map and Dome Lamps.................77Front Row Map Lamps........................................77Rear Cargo Lamp..................................................78Second Row Map Lamps...................................77
Interior Mirror....................................................81Auto-Dimming Mirror...........................................81Introduction.........................................................7
J
Jump Starting the Vehicle.........................223Connecting the Jumper Cables....................223Jump Starting......................................................224Preparing Your Vehicle.....................................223Removing the Jumper Cables.......................224
K
Keyless Entry...................................................58SECURICODE™ KEYLESS ENTRYKEYPAD..............................................................58Unlocking and Locking the Doors..................60Keyless Starting............................................144Ignition Modes.....................................................145Keys and Remote Controls.........................42Principle of Operation.........................................42
L
Lighting Control...............................................73Headlamp Flasher................................................74High Beams.............................................................73Lighting...............................................................73General Information............................................73Limited Slip Differential..............................172Load CarriersSee: Roof Racks and Load Carriers..............197Load Carrying.................................................196Load Limit.......................................................198Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles............................................................202Vehicle Loading - with and without aTrailer.................................................................198Locking and Unlocking.................................52Activating Intelligent Access............................52Autolock...................................................................53Auto Relock............................................................53Autounlock.............................................................54Battery Saver.........................................................54Enabling or Disabling Autolock andAutounlock........................................................54
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Index