Vehicle Identification Number...............306
Vehicle Certification Label.......................307
Transmission Code Designation............307
Capacities and Specifications...............308
Audio System
General Information....................................313
Audio Unit - Vehicles With: AM/FM/CD/SYNC/Satellite Radio.............................314
Audio Unit - Vehicles With: Sony AM/FM/CD...................................................................316
Digital Radio...................................................318
Satellite Radio..............................................320
USB Port..........................................................323
Media Hub......................................................323
SYNC™
General Information...................................324
Using Voice Recognition...........................326
Using SYNC™ With Your Phone............328
SYNC™ Applications and Services......340
Using SYNC™ With Your MediaPlayer...........................................................348
SYNC™ Troubleshooting.........................356
SYNC™ 3
General Information...................................365
Home Screen.................................................378
Using Voice Recognition...........................379
Entertainment..............................................386
Climate............................................................396
Phone..............................................................399
Navigation.....................................................404
Apps...................................................................412
Settings............................................................414
SYNC™ 3 Troubleshooting......................426
Accessories
Accessories....................................................439
Ford Protect
Ford Protect....................................................441
Scheduled Maintenance
General Maintenance Information.......443
Normal Scheduled Maintenance..........446
Special Operating Conditions ScheduledMaintenance.............................................449
Scheduled Maintenance Record...........452
Appendices
End User License Agreement.................462
5
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
Table of Contents
GENERAL INFORMATION
Radio Frequencies and ReceptionFactors
AM and FM frequencies are established bythe Federal Communications Commission(FCC) and the Canadian Radio andTelecommunications Commission (CRTC).Those frequencies are:
•AM: 530, 540-1700, 1710 kHz
•FM: 87.9-107.7, 107.9 MHz
Radio Reception Factors
The further you travel from an AM or FM station, theweaker the signal and the weaker the reception.Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freewayoverpasses, parking garages, dense tree foliage andthunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeatingtower, a stronger signal may overtake a weaker one andresult in the audio system muting.
Station overload
CD and CD Player Information
Note:CD units play commercially pressed4.7 in (12 cm) audio compact discs only. Dueto technical incompatibility, certainrecordable and re-recordable compact discsmay not function correctly when used inFord CD players.
Note:Do not insert CDs with homemadepaper (adhesive) labels into the CD playeras the label may peel and cause the CD tobecome jammed. You should use apermanent felt tip marker rather thanadhesive labels on your homemade CDs.Ballpoint pens may damage CDs. Pleasecontact an authorized dealer for furtherinformation.
Note:Do not use any irregularly shapeddiscs or discs with a scratch protection filmattached.
Always handle discs by their edges only.Clean the disc with an approved CDcleaner only. Wipe it from the center of thedisc toward the edge. Do not clean in acircular motion.
Do not expose discs to direct sunlight orheat sources for extended periods.
MP3 and WMA Track and FolderStructure
Audio systems capable of recognizing andplaying MP3 and WMA individual tracksand folder structures work as follows:
•There are two different modes for MP3and WMA disc playback: MP3 andWMA track mode (system default) andMP3 and WMA folder mode.
•MP3 and WMA track mode ignores anyfolder structure on the MP3 and WMAdisc. The player numbers each MP3and WMA track on the disc (noted bythe MP3 or WMA file extension) fromT001 to a maximum of T255. Themaximum number of playable MP3 andWMA files may be less depending onthe structure of the CD and exactmodel of radio present.
313
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
Audio System
•MP3 and WMA folder mode representsa folder structure consisting of onelevel of folders. The CD player numbersall MP3 and WMA tracks on the disc(noted by the MP3 or WMA fileextension) and all folders containingMP3 and WMA files, from F001 (folder)T001 (track) to F253 T255.
•Creating discs with only one level offolders helps with navigation throughthe disc files.
If you are burning your own MP3 and WMAdiscs, it is important to understand howthe system reads the structures you create.While various files may be present (fileswith extensions other than MP3 andWMA), only files with the MP3 and WMAextension are played; other files areignored by the system. This enables you touse the same MP3 and WMA disc for avariety of tasks on your work computer,home computer and your in-vehiclesystem.
In track mode, the system displays andplays the structure as if it were only onelevel deep (all MP3 and WMA files play,regardless of being in a specific folder). Infolder mode, the system only plays theMP3 and WMA files in the current folder.
AUDIO UNIT - VEHICLES WITH:
AM/FM/CD/SYNC/SATELLITE
RADIO
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Note:The touchscreen system controlsmost of the audio features. See your SYNCinformation.
314
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
Audio System
Note:This receiver includes the eCosreal-time operating system. eCos ispublished under the eCos License.
Satellite Radio Reception Factors
Potential satellite radio reception issues
For optimal reception performance, keep the antennaclear of snow and ice build-up and keep luggage and othermaterial as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freewayoverpasses, parking garages, dense tree foliage andthunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeatingtower, a stronger signal may overtake a weaker one andthe audio system may mute.
Station overload
Your display may show ACQUIRING . . . to indicate theinterference and the audio system may mute.Satellite radio signal interfer-ence
SIRIUS® Satellite Radio Service
Note:SIRIUS reserves the unrestricted rightto change, rearrange, add or deleteprogramming including canceling, movingor adding particular channels, and its prices,at any time, with or without notice to you.Ford Motor Company shall not beresponsible for any such programmingchanges.
SIRIUS satellite radio is asubscription-based satellite radio servicethat broadcasts a variety of music, sports,news, weather, traffic and entertainmentprogramming. Your factory-installedSIRIUS satellite radio system includeshardware and a limited subscription term,which begins on the date of sale or leaseof your vehicle. See an authorized dealerfor availability.
For more information on extendedsubscription terms (a service fee isrequired), the online media player and acomplete list of SIRIUS satellite radiochannels, and other features, please visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or call SIRIUSat 1-888-539-7474.
Satellite Radio Electronic SerialNumber (ESN)
You need your ESN to activate, modify ortrack your satellite radio account. When insatellite radio mode, tune to channel 0.
321
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
Audio SystemE208625
GENERAL INFORMATION
SYNC is an in-vehicle communicationssystem that works with yourBluetooth-enabled cellular phone andportable media player. This allows you to:
•Make and receive calls.
•Access and play music from yourportable music player.
•Use 911 Assist and applications, suchas Spotify and Glympse, via SYNCAppLink.*
•Access phonebook contacts and musicusing voice commands.
•Stream music from your connectedphone.
•Text message.
•Use the advanced voice recognitionsystem.
•Charge your USB device (if your devicesupports this).*These features are not available in allmarkets and may require activation.Available AppLink enabled apps vary bymarket.
Make sure that you review your device'smanual before using it with SYNC.
Support
The SYNC support team is available tohelp you with any questions you cannotanswer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
324
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
SYNC™ (If Equipped)E198355
Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due toholidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•Essential for keeping up with the latestsoftware downloads available forSYNC.
•Access to customer support for anyquestions you may have.
Driving Restrictions
For your safety, certain features arespeed-dependent and restricted when yourvehicle is traveling over 3 mi (5 km).
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
When using SYNC:
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's manual for further information.
•Do not attempt to service or repair thesystem. See an authorized dealer.
Privacy Information
When a cellular phone is connected toSYNC, the system creates a profile withinyour vehicle that is linked to that cellularphone. This profile is created in order tooffer you more cellular features and tooperate more efficiently. Among otherthings, this profile may contain data aboutyour cellular phone book, text messages(read and unread), and call history,including history of calls when your cellularphone was not connected to the system.In addition, if you connect a media device,the system creates and retains an index ofsupported media content. The system alsorecords a short development log ofapproximately 10 minutes of all recentsystem activity. The log profile and othersystem data may be used to improve thesystem and help diagnose any problemsthat may occur.
The cellular profile, media device index,and development log will remain in thevehicle unless you delete them and aregenerally accessible only in the vehiclewhen the cellular phone or media playeris connected. If you no longer plan to usethe system or the vehicle, we recommendyou perform a Master Reset to erase allstored information.
325
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
SYNC™ (If Equipped)
SYNC Services quick tips
You can even access your account outside your vehicle. Justuse the number on your phone's call history. Traffic andDirections features do not function properly but informationservices and the 411 connect and text message features areavailable.
USING SYNC™ WITH YOUR
MEDIA PLAYER
You can access and play music from yourdigital music player over your vehicle'sspeaker system using the system's mediamenu or voice commands. You can alsosort and play your music by specificcategories, such as artist and album.
Note:The system is capable of indexing upto 15,000 songs.
SYNC is capable of hosting nearly anydigital media player including: iPod, Zune,plays from device players, and most USBdrives. SYNC also supports audio formats,such as MP3, WMA, WAV and ACC.
Confirm that the USB device has beenformatted correctly and has the followingspecifications:
•USB 2.0.
•File format must be FAT16/32.
The format of the audio files on the USBdevice must be:
•MP3.
•Non DRM protected WMA.
•WAV.
•AAC.
Connecting Your Digital MediaPlayer to the USB Port
Note:If your digital media player has apower switch, make sure you switch it onbefore plugging it in.
To Connect Using Voice Commands
Plug the device into one of the vehicle'sUSB ports.
Press the voice button and whenprompted, say:
Action and Descrip-tionVoice Command
You can now playmusic by saying anyof the appropriatevoice commands.See the mediavoice commands.
(USB [stick] | iPod| MP3 [player])
Words in brackets [ ] are optional and donot have to be spoken for the system tounderstand the command. For example,for where (USB [stick] | iPOD | MP3[player]) appears, you can say USB or USBstick.
To Connect Using the System Menu
1.Plug the device into one of the vehicle'sUSB ports.
2. Press the MEDIA button and selecteither USB 1 or USB 2 from the mediasource list in the audio display.
348
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
SYNC™ (If Equipped)
To view USB content select:
Description and ActionMessage
Depending on how many media files are on your connecteddevice, an indexing message may appear in the display. Whenindexing is complete, the selected source starts to playbackaudio automatically.
Browse USB
You can browse the files on the USBdevice in categories. Select BROWSEfrom the buttons at the bottom of theaudio display and choose from thefollowing:
Message
Play all
Playlists
Songs
Artists
Message
Albums
Genres
Browse USB
Reset USB
Media Voice Commands
Press the voice button and whenprompted say:
Description and ActionVoice Command
You can now play music by saying any of the appropriatevoice commands.(USB [stick] | iPod | MP3[player])
You can say any of the voice commands that appear within open and close brackets thatare separated by |. For example, where; (what's | what is) appears you say; what's orwhat is.
You must say any of the voice commands that appear outside of open and close brackets.For example, where; (what's | what is) playing, you must say either "what's playing" or"what is playing".
Description and ActionCommand
Pauses device playback.pause
Resumes device playback.play
play [album] ___
Play all media on the device from the firsttrack to the last.play all
349
Expedition (TB7) Canada/United States of America, enUSA, Edition date: 03/2016, First Printing
SYNC™ (If Equipped)E142599