2017 FORD EDGE window

Wi-Fi Issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connection.
Check for a poor Wi-Fi
signal.
Weak signal.
Use a unique name for your
SSID, don’t use the default
name unless it contains a
unique identifier, such as
part of the MAC address.
Multiple Access points
within range with the same
SSID.
Position the vehicle close to
the hotspot with the front of
the vehicle facing the
hotspot direction and
remove obstacles if
possible. Other Wi-Fi,
Bluetooth, microwave and
cordless phones may cause
interference.
Weak signal probably due
to distance from the
hotspot, obstruction or high
interference.
Disconnecting after
successful connection.
If the vehicle is equipped
with heated windshield, try
positioning the vehicle so
that the windshield is not
facing the hotspot. If you
have metallic window tinting
There may be an obstruction
between SYNC 3 and the
hotspot.
Poor signal seen by SYNC 3
despite being near a
hotspot.
but not on the windshield,
position the vehicle to face
the hotspot. If all windows
are tinted, you can open the
windows in the direction of
the hotspot if that is feas-
ible.
Try to remove other
obstructions that may
impact signal quality such
as opening the garage door.
Please set the network to
visible and try again.
The hotspot was defined as
a hidden network.
A hotspot is not listed in the
list of available networks.
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201608, First Printing SYNC™ 3

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
vehicle's accessory through the warranty
that provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Side window deflectors.
• Splash guards.
Interior Style
• Ambient lighting.
• Electrochromic compass and
temperature interior mirrors.
• Floor mats.
• Rear seat entertainment system*. Lifestyle
•
Ash cup or coin holder.
• Cargo organization and management.
• Cross bars*.
• Roof rack and carriers*.
• Roof rails.
• SUV camping tent*.
• Trailer hitches, wiring harnesses and
accessories.
Peace of Mind
• Bumper protector.
• Car cover*.
• Cargo area protector.
• Cargo security shade.
• Keyless entry keypad.
• Remote start.
• Vehicle security.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the accessory
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
482
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201608, First Printing Accessories

Multi-Point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
you use your vehicle. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
489
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201608, First Printing Scheduled Maintenance

Cleaning Products......................................290
Materials............................................................... 290
Cleaning the Engine....................................292
Cleaning the Exterior.................................290 Exterior Chrome Parts....................................... 291
Exterior Plastic Parts......................................... 291
Stripes or Graphics............................................. 291
Underbody............................................................ 291
Under Hood.......................................................... 291
Cleaning the Instrument Panel and Instrument Cluster Lens.........................293
Cleaning the Interior...................................293
Cleaning the Wheels..................................294
Cleaning the Windows and Wiper Blades...........................................................292
Clearing All MyKeys......................................60
Climate.............................................................437
Climate Control.............................................128
Climate Controlled Seats..........................144
Cooled Seats........................................................ 144
Cold Weather Precautions.......................238
Collision Warning System..........................221 PRINCIPLE OF OPERATION............................ 221
Coolant Check See: Engine Coolant Check............................ 273
Crash Sensors and Airbag Indicator.......49
Creating a MyKey...........................................59 Programming/Changing Configurable
Settings............................................................... 59
Cross Traffic Alert.........................................216 False Alerts........................................................... 219
Switching the System Off and On...............219
System Errors....................................................... 219
System Lights, Messages and Audible Alerts.................................................................. 218
System Limitations............................................ 219
Using the System................................................ 216
Cruise Control
.................................................80
Principle of Operation...................................... 202
Type 1........................................................................\
80
Type 2........................................................................\
81
Cruise control See: Using Cruise Control............................... 202
Customer Assistance
..................................247 D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps
.............................87
Type 1 - Conventional
(Non-Configurable)........................................ 87
Type 2 - Configurable.......................................... 87
Digital Radio
..................................................362
HD Radio Reception and Station
Troubleshooting............................................ 363
Direction Indicators
.......................................89
Doors and Locks.............................................64
Drive Control
..................................................223
Adaptive Steering.............................................. 223
Driver Alert
.....................................................209
PRINCIPLE OF OPERATION.......................... 209
USING DRIVER ALERT.................................... 209
Driver and Passenger Airbags....................43 Children and Airbags........................................... 43
Proper Driver and Front Passenger Seating Adjustment........................................................ 43
Driver and Passenger Knee Airbags.........47
Driving Aids
....................................................209
Driving Hints..................................................238
Driving Through Water...............................238
DRL See: Daytime Running Lamps......................... 87
E
Economical Driving.....................................238
Electric Parking Brake
..................................181
Applying the Electric Parking brake..............181
Battery With No Charge................................... 183
Parking On a Hill (Vehicles With a Manual Transmission) ................................................. 181
Releasing the Electric Parking Brake...........182
Emission Control System..........................168 On-Board Diagnostics (OBD-II)...................169
Readiness for Inspection and Maintenance
(I/M) Testing................................................... 169
End User License Agreement
.................505
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 505
Engine Block Heater....................................158 Using the Engine Block Heater...................... 158
533
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201608, First Printing Index

Fuse Specification Chart..........................254
Passenger Compartment Fuse
Panel................................................................. 260
Power Distribution Box.................................... 254
G
Garage Door Opener See: Universal Garage Door Opener...........146
Gauges................................................................97 Engine Coolant Temperature Gauge............98
Fuel Gauge............................................................. 98
Information Display............................................. 97
Left Information Display................................... 99
Type 1........................................................................\
. 97
Type 2....................................................................... 99
General Information on Radio Frequencies....................................................51
Intelligent Access.................................................. 51
General Maintenance Information
.......486
Multi-Point Inspection.................................... 488
Owner Checks and Services.......................... 487
Protecting Your Investment.......................... 486
Why Maintain Your Vehicle?......................... 486
Why Maintain Your Vehicle at Your Dealership?.................................................... 486
Getting Assistance Outside the U.S. and Canada.........................................................250
Getting the Services You Need...............247 Away From Home.............................................. 247
Global Opening
...............................................93
Remote Control Front Windows.................... 93
H
Hazard Warning Flashers..........................242
Headlamp Adjusting See: Adjusting the Headlamps..................... 283
Headlamp Exit Delay....................................87
Headlamp Removal See: Removing a Headlamp.......................... 285
Head Restraints
............................................136
Adjusting the Head Restraint..........................137
Tilting Head Restraints ..................................... 137
Heated Seats
..................................................143
Front Seats............................................................ 143
Rear Seats............................................................. 143
Heated Steering Wheel
................................81 Heated Windows and Mirrors..................134
Heated Exterior Mirrors..................................... 134
Heated Rear Window........................................ 134
Windshield Wiper De-icer................................ 134
Heating See: Climate Control......................................... 128
Hill Start Assist..............................................183 Switching the System On and Off...............184
Using Hill Start Assist....................................... 183
Hints on Controlling the Interior Climate..........................................................133
Cooling the Interior Quickly............................. 134
General Hints........................................................ 133
Heating the Interior Quickly............................ 133
Recommended Settings for Cooling ..........134
Recommended Settings for Heating..........134
Side Window Defogging in Cold Weather............................................................. 134
Hints on Driving With Anti-Lock Brakes............................................................180
Home Screen.................................................419
Hood Lock See: Opening and Closing the Hood..........266
I
In California (U.S. Only)............................248
Information Display Control........................81 Information Display Control Features...........81
Information Displays
...................................104
General Information.......................................... 104
Information Messages
.................................113
Active Park............................................................. 114
Adaptive Cruise Control.................................... 114
Adaptive Steering................................................ 115
Airbag....................................................................... 115
Alarm........................................................................\
115
All-Wheel Drive.................................................... 116
Automatic Engine Shutdown.......................... 116
Automatic High Beam Control....................... 116
Auto Start-Stop.................................................... 117
Battery and Charging System.......................... 117
Blind Spot Information and Cross Traffic Alert System..................................................... 118
Doors and Locks.................................................. 118
Driver Alert.............................................................. 119
Electronic Stability Control.............................. 119
Engine...................................................................... 119
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201608, First Printing Index

Manual Seats.................................................138
Media Hub......................................................367
Memory Function.........................................140
Easy Entry and Exit Feature............................ 142
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob....................................................................... 141
Saving a PreSet Position................................... 141
Message Center See: Information Displays............................... 104
Mirrors See: Heated Windows and Mirrors..............134
See: Windows and Mirrors................................ 92
Mobile Communications Equipment.......13
Moonroof..........................................................95 Opening and Closing the Moonroof.............96
Motorcraft Parts - 2.0L EcoBoost™.................................................335
Motorcraft Parts - 2.7L EcoBoost™.................................................336
Motorcraft Parts - 3.5L
...............................337
MyKey Troubleshooting...............................62
MyKey ™.............................................................58
Principle of Operation........................................ 58
N
Navigation......................................................446 cityseeker.............................................................. 453
Destination Mode............................................. 448
Map Mode............................................................ 446
Navigation Map Updates................................ 454
Navigation Menu................................................. 451
SiriusXM Traffic and Travel Link...................454
Waypoints............................................................ 452
Normal Scheduled Maintenance
..........489
Intelligent Oil-Life Monitor™........................ 489
Normal Maintenance Intervals.................... 490
O
Oil Change Indicator Reset
.......................273
Oil Check See: Engine Oil Check........................................ 271
Opening and Closing the Hood..............266 Closing the Hood................................................ 267
Opening the Hood............................................. 266Ordering Additional Owner's
Literature.......................................................251
Obtaining a French Owner ’s Manual..........252
Overhead Console........................................153
P
Parking Aids
...................................................188
Principle of Operation...................................... 188
Passive Anti-Theft System.........................75 SecuriLock®........................................................... 75
PATS See: Passive Anti-Theft System.....................75
Perchlorate.........................................................11
Personal Safety System ™
...........................41
How Does the Personal Safety System
Work?................................................................... 41
Phone................................................................441 During a Phone Call.......................................... 444
Making Calls........................................................ 443
Pairing Your Cell Phone for the First Time.................................................................... 441
Phone Menu........................................................ 442
Receiving Calls................................................... 444
Smartphone Connectivity.............................. 445
Text Messaging................................................... 445
Post-Crash Alert System..........................245
Power Door Locks See: Locking and Unlocking............................. 64
Power Liftgate
.................................................69
Hands-Free Feature.............................................. 71
Obstacle Detection............................................... 71
Opening and Closing the Liftgate.................. 69
Setting the Liftgate Open Height................... 70
Stopping the Liftgate Movement................... 70
Power Seats
...................................................138
10-way power seat............................................ 140
6-way power seat.............................................. 139
Power Lumbar..................................................... 140
Power Steering Fluid Check....................280
Power Windows
..............................................92
Accessory Delay.................................................... 93
Bounce-Back......................................................... 92
One-Touch Down................................................. 92
One-Touch Up....................................................... 92
Window Lock......................................................... 92
Protecting the Environment........................15
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201608, First Printing Index

R
Rear Parking Aid...........................................188
Obstacle Distance Indicator.......................... 189
Rear Seat Armrest........................................145
Rear Seats
.......................................................142
Adjusting the Rear Seats................................. 142
Rear Under Floor Storage.........................224 Cargo Management System.......................... 224
Rear View Camera
.......................................198
Camera Guidelines............................................ 199
Manual Zoom..................................................... 200
Obstacle Distance Indicator......................... 200
Rear Camera Delay........................................... 200
Using the Rear View Camera System.........198
Rear View Camera See: Rear View Camera................................... 198
Rear Window Wiper and Washers..........84 Rear Window Washer......................................... 84
Rear Window Wiper............................................ 84
Recommended Towing Weights.............231
Refueling.........................................................164 System Warnings............................................... 166
Remote Control
...............................................51
Car Finder................................................................ 55
Intelligent Access Key.......................................... 51
Memory Feature.................................................... 57
Remote Start......................................................... 56
Replacing the Battery......................................... 53
Sounding a Panic Alarm.................................... 55
Using the Key Blade............................................. 52
Remote Start
..................................................135
Automatic Settings............................................ 135
Removing a Headlamp.............................285
Repairing Minor Paint Damage
..............294
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................57
Reporting Safety Defects (Canada Only)..............................................................252
Reporting Safety Defects (U.S. Only)..............................................................252 Roadside Assistance...................................241
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 241
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................242
Vehicles Sold in Canada: Using Roadside Assistance....................................................... 242
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 241
Vehicles Sold in the United States: Using Roadside Assistance.................................... 241
Roadside Emergencies
...............................241
Roof Racks and Load Carriers.................224
Running-In See: Breaking-In................................................. 238
Running Out of Fuel....................................163 Adding Fuel From a Portable Fuel
Container.......................................................... 164
Filling a Portable Fuel Container.................. 164
S
Safety Canopy ™
............................................48
Safety Precautions.......................................162
Satellite Radio..............................................364 Satellite Radio Electronic Serial Number
(ESN)................................................................ 365
Satellite Radio Reception Factors..............365
SIRIUS® Satellite Radio Service.................. 365
Troubleshooting................................................. 366
Scheduled Maintenance Record...........494
Scheduled Maintenance
..........................486
Seatbelt Extension........................................40
Seatbelt Height Adjustment......................37
Seatbelt Reminder........................................38
Belt-Minder™........................................................ 38
Seatbelts...........................................................32 Principle of Operation......................................... 32
Seatbelt Warning Lamp and Indicator Chime...............................................................37
Conditions of operation..................................... 37
Seats.................................................................136
Security...............................................................75
Settings............................................................457 911 Assist............................................................... 462
Ambient Lighting............................................... 467
Bluetooth.............................................................. 459
Clock...................................................................... 458
538
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201608, First Printing Index

Phone Options during an Active Call.........376
Phone Voice Commands................................
374
Receiving Calls.................................................... 376
System Settings................................................. 382
Text Messaging................................................... 378
Using Traction Control................................185 Switching the System Off............................... 185
System Indicator Lights and Messages.......................................................... 185
Using a Switch..................................................... 185
Using the Information Display Controls............................................................. 185
Using Voice Recognition...........................370 Audio Voice Commands.................................. 421
Climate Voice Commands............................. 422
Initiating a Voice Session................................ 370
Mobile App Voice Commands...................... 424
Navigation Voice Commands.......................423
Phone Voice Commands................................ 422
SiriusXM Traffic and Travel Link Voice Commands..................................................... 425
System Interaction and Feedback................371
Voice Settings Commands............................ 425
Utilizing the Mediation/Arbitration Program (Canada Only)........................250
V
Vehicle Care..................................................290 General Information......................................... 290
Vehicle Certification Label.......................339
Vehicle Identification Number................338
Vehicle Storage............................................295 Battery................................................................... 296
Body........................................................................\
295
Brakes.................................................................... 296
Cooling system................................................... 296
Engine.................................................................... 296
Fuel system......................................................... 296
General.................................................................. 295
Miscellaneous..................................................... 296
Removing Vehicle From Storage.................296
Tires........................................................................\
296
Ventilation See: Climate Control......................................... 128
VIN See: Vehicle Identification Number............338
Voice Control...................................................80 W
Warning Lamps and Indicators..............100
Adaptive Cruise Control.................................. 100
Adaptive Steering.............................................. 100
Anti-Lock Braking System.............................. 100
Battery.................................................................... 100
Blind Spot Monitor............................................ 100
Brake System........................................................ 101
Cruise Control....................................................... 101
Direction Indicator............................................... 101
Door Ajar................................................................. 101
Electric Park Brake.............................................. 101
Engine Coolant Temperature.......................... 101
Engine Oil............................................................... 101
Fasten Seatbelt.................................................... 101
Front Airbag........................................................... 101
Heads Up Display............................................... 102
High Beam............................................................. 102
Hood Ajar............................................................... 102
Low Fuel Level..................................................... 102
Low Tire Pressure Warning............................. 102
Low Washer Fluid............................................... 102
Parking Lamps..................................................... 102
Powertrain Fault................................................. 102
Service Engine Soon.......................................... 102
Stability Control.................................................. 103
Stability Control Off.......................................... 103
Washer Fluid Check....................................280
Washers See: Cleaning the Exterior.............................. 290
See: Wipers and Washers................................. 82
Waxing..............................................................291
Wheel Nuts See: Changing a Road Wheel........................ 327
Wheels and Tires.........................................298 General Information......................................... 298
Technical Specifications................................. 332
Windows and Mirrors....................................92
Windshield Washers
.....................................83
Front Camera Washer........................................ 83
Windshield Wipers
.........................................82
Intermittent Wipe................................................. 82
Speed Dependent Wipers................................ 82
Wiper Blades See: Checking the Wiper Blades.................. 282
Wipers and Washers
.....................................82
541
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201608, First Printing Index