2017 FORD EDGE airbag off

If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, by visiting:
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains
and Roadside Emergencies sections of
your owner manual.
To switch 911 Assist on and off please view
the settings information. See Settings
(page 457).
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201608, First Printing SYNC™ 3

911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
Safety Information
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. •
Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities. •
Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h). Make
sure that you review your device's
manual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
• Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following chart for more specific
examples.
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Cleaning Products......................................290
Materials............................................................... 290
Cleaning the Engine....................................292
Cleaning the Exterior.................................290 Exterior Chrome Parts....................................... 291
Exterior Plastic Parts......................................... 291
Stripes or Graphics............................................. 291
Underbody............................................................ 291
Under Hood.......................................................... 291
Cleaning the Instrument Panel and Instrument Cluster Lens.........................293
Cleaning the Interior...................................293
Cleaning the Wheels..................................294
Cleaning the Windows and Wiper Blades...........................................................292
Clearing All MyKeys......................................60
Climate.............................................................437
Climate Control.............................................128
Climate Controlled Seats..........................144
Cooled Seats........................................................ 144
Cold Weather Precautions.......................238
Collision Warning System..........................221 PRINCIPLE OF OPERATION............................ 221
Coolant Check See: Engine Coolant Check............................ 273
Crash Sensors and Airbag Indicator.......49
Creating a MyKey...........................................59 Programming/Changing Configurable
Settings............................................................... 59
Cross Traffic Alert.........................................216 False Alerts........................................................... 219
Switching the System Off and On...............219
System Errors....................................................... 219
System Lights, Messages and Audible Alerts.................................................................. 218
System Limitations............................................ 219
Using the System................................................ 216
Cruise Control
.................................................80
Principle of Operation...................................... 202
Type 1........................................................................\
80
Type 2........................................................................\
81
Cruise control See: Using Cruise Control............................... 202
Customer Assistance
..................................247 D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps
.............................87
Type 1 - Conventional
(Non-Configurable)........................................ 87
Type 2 - Configurable.......................................... 87
Digital Radio
..................................................362
HD Radio Reception and Station
Troubleshooting............................................ 363
Direction Indicators
.......................................89
Doors and Locks.............................................64
Drive Control
..................................................223
Adaptive Steering.............................................. 223
Driver Alert
.....................................................209
PRINCIPLE OF OPERATION.......................... 209
USING DRIVER ALERT.................................... 209
Driver and Passenger Airbags....................43 Children and Airbags........................................... 43
Proper Driver and Front Passenger Seating Adjustment........................................................ 43
Driver and Passenger Knee Airbags.........47
Driving Aids
....................................................209
Driving Hints..................................................238
Driving Through Water...............................238
DRL See: Daytime Running Lamps......................... 87
E
Economical Driving.....................................238
Electric Parking Brake
..................................181
Applying the Electric Parking brake..............181
Battery With No Charge................................... 183
Parking On a Hill (Vehicles With a Manual Transmission) ................................................. 181
Releasing the Electric Parking Brake...........182
Emission Control System..........................168 On-Board Diagnostics (OBD-II)...................169
Readiness for Inspection and Maintenance
(I/M) Testing................................................... 169
End User License Agreement
.................505
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 505
Engine Block Heater....................................158 Using the Engine Block Heater...................... 158
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Fuse Specification Chart..........................254
Passenger Compartment Fuse
Panel................................................................. 260
Power Distribution Box.................................... 254
G
Garage Door Opener See: Universal Garage Door Opener...........146
Gauges................................................................97 Engine Coolant Temperature Gauge............98
Fuel Gauge............................................................. 98
Information Display............................................. 97
Left Information Display................................... 99
Type 1........................................................................\
. 97
Type 2....................................................................... 99
General Information on Radio Frequencies....................................................51
Intelligent Access.................................................. 51
General Maintenance Information
.......486
Multi-Point Inspection.................................... 488
Owner Checks and Services.......................... 487
Protecting Your Investment.......................... 486
Why Maintain Your Vehicle?......................... 486
Why Maintain Your Vehicle at Your Dealership?.................................................... 486
Getting Assistance Outside the U.S. and Canada.........................................................250
Getting the Services You Need...............247 Away From Home.............................................. 247
Global Opening
...............................................93
Remote Control Front Windows.................... 93
H
Hazard Warning Flashers..........................242
Headlamp Adjusting See: Adjusting the Headlamps..................... 283
Headlamp Exit Delay....................................87
Headlamp Removal See: Removing a Headlamp.......................... 285
Head Restraints
............................................136
Adjusting the Head Restraint..........................137
Tilting Head Restraints ..................................... 137
Heated Seats
..................................................143
Front Seats............................................................ 143
Rear Seats............................................................. 143
Heated Steering Wheel
................................81 Heated Windows and Mirrors..................134
Heated Exterior Mirrors..................................... 134
Heated Rear Window........................................ 134
Windshield Wiper De-icer................................ 134
Heating See: Climate Control......................................... 128
Hill Start Assist..............................................183 Switching the System On and Off...............184
Using Hill Start Assist....................................... 183
Hints on Controlling the Interior Climate..........................................................133
Cooling the Interior Quickly............................. 134
General Hints........................................................ 133
Heating the Interior Quickly............................ 133
Recommended Settings for Cooling ..........134
Recommended Settings for Heating..........134
Side Window Defogging in Cold Weather............................................................. 134
Hints on Driving With Anti-Lock Brakes............................................................180
Home Screen.................................................419
Hood Lock See: Opening and Closing the Hood..........266
I
In California (U.S. Only)............................248
Information Display Control........................81 Information Display Control Features...........81
Information Displays
...................................104
General Information.......................................... 104
Information Messages
.................................113
Active Park............................................................. 114
Adaptive Cruise Control.................................... 114
Adaptive Steering................................................ 115
Airbag....................................................................... 115
Alarm........................................................................\
115
All-Wheel Drive.................................................... 116
Automatic Engine Shutdown.......................... 116
Automatic High Beam Control....................... 116
Auto Start-Stop.................................................... 117
Battery and Charging System.......................... 117
Blind Spot Information and Cross Traffic Alert System..................................................... 118
Doors and Locks.................................................. 118
Driver Alert.............................................................. 119
Electronic Stability Control.............................. 119
Engine...................................................................... 119
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Phone Options during an Active Call.........376
Phone Voice Commands................................
374
Receiving Calls.................................................... 376
System Settings................................................. 382
Text Messaging................................................... 378
Using Traction Control................................185 Switching the System Off............................... 185
System Indicator Lights and Messages.......................................................... 185
Using a Switch..................................................... 185
Using the Information Display Controls............................................................. 185
Using Voice Recognition...........................370 Audio Voice Commands.................................. 421
Climate Voice Commands............................. 422
Initiating a Voice Session................................ 370
Mobile App Voice Commands...................... 424
Navigation Voice Commands.......................423
Phone Voice Commands................................ 422
SiriusXM Traffic and Travel Link Voice Commands..................................................... 425
System Interaction and Feedback................371
Voice Settings Commands............................ 425
Utilizing the Mediation/Arbitration Program (Canada Only)........................250
V
Vehicle Care..................................................290 General Information......................................... 290
Vehicle Certification Label.......................339
Vehicle Identification Number................338
Vehicle Storage............................................295 Battery................................................................... 296
Body........................................................................\
295
Brakes.................................................................... 296
Cooling system................................................... 296
Engine.................................................................... 296
Fuel system......................................................... 296
General.................................................................. 295
Miscellaneous..................................................... 296
Removing Vehicle From Storage.................296
Tires........................................................................\
296
Ventilation See: Climate Control......................................... 128
VIN See: Vehicle Identification Number............338
Voice Control...................................................80 W
Warning Lamps and Indicators..............100
Adaptive Cruise Control.................................. 100
Adaptive Steering.............................................. 100
Anti-Lock Braking System.............................. 100
Battery.................................................................... 100
Blind Spot Monitor............................................ 100
Brake System........................................................ 101
Cruise Control....................................................... 101
Direction Indicator............................................... 101
Door Ajar................................................................. 101
Electric Park Brake.............................................. 101
Engine Coolant Temperature.......................... 101
Engine Oil............................................................... 101
Fasten Seatbelt.................................................... 101
Front Airbag........................................................... 101
Heads Up Display............................................... 102
High Beam............................................................. 102
Hood Ajar............................................................... 102
Low Fuel Level..................................................... 102
Low Tire Pressure Warning............................. 102
Low Washer Fluid............................................... 102
Parking Lamps..................................................... 102
Powertrain Fault................................................. 102
Service Engine Soon.......................................... 102
Stability Control.................................................. 103
Stability Control Off.......................................... 103
Washer Fluid Check....................................280
Washers See: Cleaning the Exterior.............................. 290
See: Wipers and Washers................................. 82
Waxing..............................................................291
Wheel Nuts See: Changing a Road Wheel........................ 327
Wheels and Tires.........................................298 General Information......................................... 298
Technical Specifications................................. 332
Windows and Mirrors....................................92
Windshield Washers
.....................................83
Front Camera Washer........................................ 83
Windshield Wipers
.........................................82
Intermittent Wipe................................................. 82
Speed Dependent Wipers................................ 82
Wiper Blades See: Checking the Wiper Blades.................. 282
Wipers and Washers
.....................................82
541
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