Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone
’s compatibility,
see your phone ’s manual or visit the
website: Websites
owner.ford.com Websites
www.syncmyride.ca
www.syncmaroute.ca
Phone Menu
This menu becomes available after pairing
a phone. Action and Description
Menu Item
Item
Displays your recent calls.
Recent Call
List
A
You can place a call by selecting an entry from this list.
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Action and Description
Menu Item
Select how time displays.
Clock Format
When active, the clock adjusts to time zone changes.
Auto Time Zone
Update This feature is only available in vehicles with navigation.
When selected, the vehicle clock resets to GPS satellite time.
Reset Clock to
GPS Time
The system automatically saves any
updates you make to the settings. Bluetooth
Pressing this button allows you to access
the following: Action
Menu Item
Turning Bluetooth off disconnects all devices and does not permit
new connections.
Bluetooth
You must activate Bluetooth to pair a
Bluetooth-enabled device.
The processes of pairing a Bluetooth
device is the same as pairing a phone. See
Pairing a Device in Phone settings for how
to pair a device and the available options.
Phone
Pair your Bluetooth-enabled phone with
the system before using the functions in
hands-free mode.
Switch on Bluetooth on your device to
begin pairing. See your phone ’s manual if
necessary.
To add a phone, select: Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the system on your phone. 3. Select your vehicle's make and model
as it displays on your phone.
4. Confirm that the six-digit number appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the pairing is successful.
6. Your phone may prompt you to give the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
Alternatively, to add a phone, select: Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. Select your phone's name when it appears on the touchscreen.
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3. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
4. The touchscreen indicates when the pairing is successful.
5. Your phone may prompt you to give the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features. To check your phone
’s compatibility,
see your phone ’s manual or visit the
website: Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Once you have paired a device you can
adjust the following options. Action and Description
Menu Item
View Devices
You can then select: You can add a Bluetooth-enabled device by following the steps in
the previous table.
Add a Bluetooth
Device
You can select a phone by touching the name of the phone on the screen. You then
have the following options:
Depending on the status of the device, you can select either of these
options to interact with the selected device.
Connect
Disconnect
Allows you to see phone and device information.
Device Informa-
tion
Allows you to select this device to be your preferred device.
Make Primary
Removes the selected device from the system.
Delete Action and Description
Menu Item
Manage Contacts
You can then select: Enable this option to have SYNC 3 periodically re-download your
phonebook to keep your contact list up to date.
Auto-Download
Contacts
Choose how you would like the system to display your contacts. You
can choose:
Sort By:
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Cell phone issues
Possible solution
Possible cause
Issue
Replying to text messages using SYNC 3 is
not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
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Manual Seats.................................................138
Media Hub......................................................367
Memory Function.........................................140
Easy Entry and Exit Feature............................ 142
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob....................................................................... 141
Saving a PreSet Position................................... 141
Message Center See: Information Displays............................... 104
Mirrors See: Heated Windows and Mirrors..............134
See: Windows and Mirrors................................ 92
Mobile Communications Equipment.......13
Moonroof..........................................................95 Opening and Closing the Moonroof.............96
Motorcraft Parts - 2.0L EcoBoost™.................................................335
Motorcraft Parts - 2.7L EcoBoost™.................................................336
Motorcraft Parts - 3.5L
...............................337
MyKey Troubleshooting...............................62
MyKey ™.............................................................58
Principle of Operation........................................ 58
N
Navigation......................................................446 cityseeker.............................................................. 453
Destination Mode............................................. 448
Map Mode............................................................ 446
Navigation Map Updates................................ 454
Navigation Menu................................................. 451
SiriusXM Traffic and Travel Link...................454
Waypoints............................................................ 452
Normal Scheduled Maintenance
..........489
Intelligent Oil-Life Monitor™........................ 489
Normal Maintenance Intervals.................... 490
O
Oil Change Indicator Reset
.......................273
Oil Check See: Engine Oil Check........................................ 271
Opening and Closing the Hood..............266 Closing the Hood................................................ 267
Opening the Hood............................................. 266Ordering Additional Owner's
Literature.......................................................251
Obtaining a French Owner ’s Manual..........252
Overhead Console........................................153
P
Parking Aids
...................................................188
Principle of Operation...................................... 188
Passive Anti-Theft System.........................75 SecuriLock®........................................................... 75
PATS See: Passive Anti-Theft System.....................75
Perchlorate.........................................................11
Personal Safety System ™
...........................41
How Does the Personal Safety System
Work?................................................................... 41
Phone................................................................441 During a Phone Call.......................................... 444
Making Calls........................................................ 443
Pairing Your Cell Phone for the First Time.................................................................... 441
Phone Menu........................................................ 442
Receiving Calls................................................... 444
Smartphone Connectivity.............................. 445
Text Messaging................................................... 445
Post-Crash Alert System..........................245
Power Door Locks See: Locking and Unlocking............................. 64
Power Liftgate
.................................................69
Hands-Free Feature.............................................. 71
Obstacle Detection............................................... 71
Opening and Closing the Liftgate.................. 69
Setting the Liftgate Open Height................... 70
Stopping the Liftgate Movement................... 70
Power Seats
...................................................138
10-way power seat............................................ 140
6-way power seat.............................................. 139
Power Lumbar..................................................... 140
Power Steering Fluid Check....................280
Power Windows
..............................................92
Accessory Delay.................................................... 93
Bounce-Back......................................................... 92
One-Touch Down................................................. 92
One-Touch Up....................................................... 92
Window Lock......................................................... 92
Protecting the Environment........................15
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Tire Repair Kit
See: Tire Sealant and Inflator Kit................300
Tire Sealant and Inflator Kit....................300 First Stage: Inflating the Tire with Sealing
Compound and Air....................................... 302
General Information.......................................... 301
Second Stage: Checking Tire Pressure........................................................... 304
Tips for Use of the Kit....................................... 301
What to Do After the Tire has Been Sealed............................................................... 304
What to do When a Tire Is Punctured........................................................ 302
Tires See: Wheels and Tires..................................... 298
Towing a Trailer............................................230
Load Placement................................................ 230
Towing the Vehicle on Four Wheels - 6-Speed Automatic Transmission -
6F35...............................................................235
Emergency Towing............................................ 235
Recreational Towing......................................... 235
Towing the Vehicle on Four Wheels - 6-Speed Automatic Transmission -
6F50/6F55
..................................................235
Emergency Towing............................................ 235
Recreational Towing......................................... 236
Towing.............................................................230
Traction Control............................................185 Principle of Operation....................................... 185
Trailer Sway Control.....................................231
Transmission Code Designation............339
Transmission....................................................171
Transmission See: Transmission................................................ 171
Transporting the Vehicle
...........................245
U
Under Hood Overview - 2.0L EcoBoost™.................................................268
Under Hood Overview - 2.7L EcoBoost™.................................................269
Under Hood Overview - 3.5L...................270
Unique Driving Characteristics................160
Universal Garage Door Opener...............146 HomeLink Wireless Control System...........146
USB Port..........................................................367 Using Adaptive Cruise Control...............203
Automatic Cancellation.................................. 206
Blocked Sensor................................................... 207
Canceling the Set Speed................................ 206
Changing the Set Speed................................ 206
Detection Issues................................................. 207
Following a Vehicle........................................... 204
Hilly Condition Usage...................................... 206
Overriding the System..................................... 206
Resuming the Set Speed............................... 206
Setting the Adaptive Cruise Speed............204
Setting the Gap Distance............................... 205
Switching Adaptive Cruise Control Off...................................................................... 206
Switching Adaptive Cruise Control On....................................................................... 203
Switching to Normal Cruise Control..........208
System Not Available....................................... 207
Using All-Wheel Drive
.................................175
Driving In Special Conditions With
All-Wheel Drive (AWD)................................ 175
Using Cruise Control...................................202 Switching Cruise Control Off........................203
Switching Cruise Control On......................... 202
Using MyKey With Remote Start Systems..........................................................62
Using Snow Chains.....................................323
Using Stability Control
................................187
Using Summer Tires...................................322
Using SYNC™ With Your Media Player............................................................389
Accessing Your USB Song Library...............393
Bluetooth Devices and System Settings............................................................ 395
Connecting Your Digital Media Player to the USB Port.......................................................... 389
Media Menu Features...................................... 392
Media Voice Commands................................ 390
USB 2..................................................................... 395
Voice Commands for Audio Sources.........396
Using SYNC™ With Your Phone.............372 Accessing Features through the Phone
Menu................................................................... 377
Accessing Your Phone Settings...................380
Bluetooth Devices.............................................. 381
Making Calls......................................................... 376
Pairing a Phone for the First Time...............373
Pairing Subsequent Phones........................... 374
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