2017 FORD EDGE ignition

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
login on the app on the
phone before using them with AppLink. Also, some may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps may help SYNC find the
application if you cannot
discover it inside the vehicle. On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open their connection to SYNC, over ignition cycles, for example.
My phone is connected, my
app(s) are running, but I still cannot find any apps. option, select that then
restart the app. If the app
does not have that option, you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then finding the particular app
and choosing 'Force stop.' Don't forget to restart the
app afterwards, then select "Find New Apps" on SYNC.
On an iPhone with iOS7+, to force close an app, doubletab the home button then
swipe up on the app to close it. Tab the home button
again, then select the app again to restart it. After a
few seconds, the app should then appear in SYNC'sMobile App's Menu.
Reset the Bluetooth on your phone by turning it off and
then turning Bluetooth back
on. If you are in your vehicle, SYNC should be able to
automatically re-connect to your phone if you press the "Phone" button.
There is a Bluetooth bug on
some order versions of theAndroid operating systemthat may cause apps that
were found on your previous
vehicle drive to not be found
again if you have not turned off Bluetooth.
My Android phone is
connected, my app(s) are running, I restarted them,but I still cannot find any apps.
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201608, First Printing SYNC™

Action and Description
Menu Item
Item
This bar displays icons and messages pertaining to current
system activities including climate settings, voice
commands and phone functions such as text messages.
Status Bar
A
This button is available on the main screens. Pressing it
takes you to the home screen view.
Home
B
This shows the current time. You can set the clock manually
or have it controlled by the vehicle's GPS location. See
Settings (page 457).
Clock
C
This displays the current outside temperature.
Outside
Temperature
D
You can touch any of the buttons on this bar to select a
feature.
Feature Bar
E
The touchscreen allows you quick access
to all of your comfort, navigation,
communication and entertainment
options. Using the status and feature bar
you can quickly select the feature you want
to use.
Note: Your system is equipped with a
feature that allows you to access and
control audio features for 10 minutes after
you switch the ignition off (and no doors
open). The Status Bar
Additional icons also display in the status
bar depending on market, vehicle options
and current operation. If a feature is not
active, the icon does not display. Certain
icons may move to the left or right
depending on what options are active.
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201608, First Printing SYNC™ 3

When Wi-Fi and automatic updates are
enabled, your system checks for software
updates periodically. If a new version is
available, it downloads at that time.
Software downloads can take place for up
to 30 minutes after you have switched your
vehicle off. The updates do not interrupt
the normal use of your SYNC 3 system. If
a download does not complete for any
reason, the download continues where it
left off at the next Wi-Fi connected
opportunity. Upon activation of an update,
a banner displays on the touchscreen
indicating the system update. Select the
icon to see more detail. This icon displays
for two ignition cycles.
To switch this feature off:
Menu Item
Settings
General In this menu selection, you
can change the selection
for automatic updates to
OFF.
Automatic
System
Updates
Support
The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
United States: 1-800-392-3673.
Canada: 1-800-565-3673.
Times are subject to change due to
holidays. Privacy Information
When you connect a cellular phone to
SYNC 3, the system creates a profile within
your vehicle that links to that cellular
phone. This profile helps in offering you
more cellular features and operating more
efficiently. Among other things, this profile
may contain data about your cellular
phone book, text messages (read and
unread), and call history, including history
of calls when your cell phone was not
connected to the system. In addition, if you
connect a media device, the system
creates and retains an index of supported
media content. The system also records a
short diagnostic log of approximately 10
minutes of all recent system activity. The
log profile and other system data may be
used to improve the system and help
diagnose any problems that may occur.
The cellular profile, media device index,
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when the
cellular phone or media player is
connected.
If you no longer plan to use the system or
your vehicle, we recommend you perform
a Master Reset to erase all stored
information. You can find more information
about the Master Reset in General
Settings. See Settings (page 457). System
data cannot be accessed without special
equipment and access to your vehicle's
SYNC 3 module. Ford Motor Company,
Ford of Canada and The Lincoln Motor
Company do not access the system data
for any purpose other than as described
absent consent, a court order, or where
required by law enforcement, other
government authorities, or other third
parties acting with lawful authority. Other
parties may seek to access the information
independently of Ford Motor Company,
Ford of Canada and The Lincoln Motor
Company.
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201608, First Printing SYNC™ 3

Troubleshooting tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SIRIUS at 1-888-539-
7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle antenna.
Satellite acquiring
signal\b
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating\b
Contact SIRIUS at 1-888-539-
7474 to resolve subscription
issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SIRIUS has updated the chan-
nels available for your vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
Note: This feature may not be available in
all markets. To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 457).
Note: HD Radio broadcasts are not
available in all markets.
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201608, First Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
to SYNC 3 in order to find
AppLink-capable apps on
your device. iPhone users
must also connect to a USB
port with an Apple USB
cable.
Make sure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Make sure the app is running
on your phone. Some apps
AppLink-enabled apps are
not installed and running on
your mobile device.
My phone is connected, but
I still cannot find any apps.
require you to register or
login to the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC 3 find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an 'Exit' or 'Quit'
Sometimes apps do not
properly close and re-open
their connection to SYNC 3,
over ignition cycles, for
example.
My phone is connected, my
app(s) are running, but I still
cannot find any apps. option, then select it and
restart the app. If the app
does not have that option,
select the phone's settings
menu and select 'Apps',
then find the particular app
and choose 'Force stop.' Do
not forget to restart the app
afterward, then select
"Connect Mobile Apps" on
SYNC 3.
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201608, First Printing SYNC™ 3

1
180 Degree Camera.....................................201
Camera Views...................................................... 201
Using the 180 degree camera system........201
A
A/C See: Climate Control......................................... 128
About This Manual...........................................7
ABS See: Brakes........................................................... 180
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 180
Accessories
....................................................482
Exterior Style....................................................... 482
Interior Style........................................................ 482
Lifestyle................................................................. 482
Peace of Mind..................................................... 482
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control............203
Active Park Assist.........................................192 Deactivating the Active Park Assist
Feature.............................................................. 196
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist............................... 192
Troubleshooting the System......................... 196
Adjusting the Headlamps.........................283 Vertical Aim Adjustment................................. 283
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................78
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................78
Easy Entry and Exit Feature.............................. 79
End of Travel Position......................................... 79
Memory Feature.................................................... 79
Airbag Disposal..............................................50
Air Conditioning See: Climate Control......................................... 128
Air Filter See: Changing the Engine Air Filter............289 Alarm
See: Anti-Theft Alarm........................................ 76
All-Wheel Drive
..............................................175
Ambient Lighting.............................................91
Anti-Theft Alarm............................................76
Arming the Alarm................................................. 76
Disarming the Alarm........................................... 76
Appendices....................................................505
Apps.................................................................454 ........................................................................\
.......... 454
SiriusXM Traffic and Travel Link..................456
At a Glance........................................................16
Audible Warnings and Indicators...........103 Headlamps On Warning Chime....................103
Key in Ignition Warning Chime.......................103
Keyless Warning Alert....................................... 103
Parking Brake On Warning Chime................103
Audio Control - Vehicles With: Voice Control.............................................................79
Seek, Next or Previous........................................ 79
Audio Control - Vehicles Without: Voice Control.............................................................79
MEDIA...................................................................... 80
Seek, Next or Previous....................................... 80
Audio System................................................353 General Information......................................... 353
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................358
Audio Unit - Vehicles With: Premium AM/FM/CD.................................................360
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................354
Menu Structure................................................... 355
Autolamps
........................................................86
Windshield Wiper Activated
Headlamps........................................................ 86
Automatic Climate Control - Vehicles With: Dual Automatic Temperature
Control (DATC)/Premium AM/FM/
CD....................................................................129
Automatic Climate Control - Vehicles With: Sony Audio System
........................131
Automatic High Beam Control.................88 Activating the System........................................ 88
Manually Overriding the System.................... 89
Automatic Transmission
.............................171
Automatic Transmission Adaptive
Learning............................................................. 173
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201608, First Printing Index

Fuel........................................................................\
..
120
Hill Start Assist.................................................... 120
Keys and Keyless Entry..................................... 120
Lane Keeping System......................................... 121
Maintenance.......................................................... 121
MyKey...................................................................... 122
Park Aid................................................................... 123
Park Brake.............................................................. 123
Power Steering.................................................... 124
Pre-Collision Warning System....................... 124
Remote Start........................................................ 125
Seats........................................................................\
125
Starting System .................................................. 125
Tire Pressure Monitoring System.................. 125
Towing..................................................................... 126
Traction Control.................................................. 126
Transmission........................................................ 126
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for Children (LATCH)............................................ 24
Using Tether Straps............................................. 26
Instrument Cluster.........................................97
Instrument Lighting Dimmer......................87
Instrument Panel Overview........................16
Interior Lamps
.................................................89
Front Interior Lamp............................................. 89
Rear Interior Lamp............................................... 90
Interior Mirror
...................................................95
Auto-Dimming Mirror......................................... 95
Introduction.........................................................7
J
Jump Starting the Vehicle........................243 Connecting the Jumper Cables.................... 243
Jump Starting...................................................... 244
Preparing Your Vehicle..................................... 243
Removing the Jumper Cables....................... 244
K
Keyless Entry
....................................................72
SECURICODE™ KEYLESS ENTRY
KEYPAD............................................................... 72
Keyless Starting
............................................154
Starting Your Vehicle......................................... 155Switching the Ignition On................................
154
Keys and Remote Controls..........................51
L
Lane Keeping System.................................210 Switching the System On and Off.................211
Lighting Control
..............................................85
Headlamp Flasher............................................... 86
High Beams............................................................ 85
Lighting..............................................................85 General Information............................................ 85
Load Carriers See: Roof Racks and Load Carriers.............224
Load Carrying
................................................224
Load Limit.......................................................225
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 229
Vehicle Loading - with and without a Trailer................................................................. 225
Locking and Unlocking
................................64
Activating Intelligent Access........................... 66
Autolock .................................................................. 67
Auto Relock............................................................ 66
Autounlock.............................................................. 67
Battery Saver.......................................................... 67
Illuminated Entry.................................................. 67
Illuminated Exit..................................................... 67
Locking and Unlocking the Doors with the Key Blade........................................................... 65
Power Door Locks................................................ 64
Remote Control.................................................... 64
Smart Unlocks for Intelligent Access Keys...................................................................... 66
Lug Nuts See: Changing a Road Wheel........................ 327
M
Maintenance.................................................266 General Information......................................... 266
Manual Climate Control - Vehicles With: Electronic Manual Temperature
Control (EMTC)
..........................................128
Manual Liftgate..............................................68
Closing the Liftgate............................................. 68
Opening the Liftgate........................................... 68
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Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201608, First Printing Index