
Manual Lumbar (If Equipped)
The lumbar control is located on the
inboard side of the driver seat. Turn the
control to adjust your support.
POWER SEATS
(If Equipped)
WARNING
Do not adjust the driver seat or
seatback while your vehicle is
moving. Adjusting your seatback
while the vehicle is in motion may cause
loss of control of the vehicle. The control is located on the outboard side
of the seat cushion. •
Press A to raise or lower the front
portion of the seat cushion.
• Press B to move the seat forward,
backward, up or down.
• Press C to raise or lower the rear
portion of the seat cushion.
Recline Adjustment
(If Equipped) 69
E-Series (TE4) Canada/United States of America, enUSA, First Printing SeatsE166702 E190818 E190819

•
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines. CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle
’s safety belts,
as these actions may weaken the
belt webbing. On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
collision. For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
159
E-Series (TE4) Canada/United States of America, enUSA, First Printing Vehicle Care

CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING
Do not use chemical solvents or
strong detergents when cleaning the
steering wheel or instrument panel
to avoid contamination of the airbag
system. Note:
Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See Cleaning Leather Seats
(page 160).
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
• Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces: 1. Wipe up spilled liquid using a clean,
soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially
available leather cleaning product for
automotive interiors. Test any cleaner
or stain remover on an inconspicuous
area.
3. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and
water solution. Dry the area with a
clean, soft cloth.
4. If necessary, apply more soap and water solution or cleaning product to
a clean, soft cloth and press it onto the
soiled area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a clean, damp cloth, use a rubbing
motion for 60 seconds on the soiled
area.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS
(If
Equipped)
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
For routine cleaning, wipe the surface with
a soft, damp cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth.
For cleaning and removing stains such as
dye transfer, use Motorcraft Premium
Leather and Vinyl Cleaner or a
commercially available leather cleaning
product for automotive interiors.
Note: Test any cleaner or stain remover on
an inconspicuous area.
160
E-Series (TE4) Canada/United States of America, enUSA, First Printing Vehicle Care

Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Required to activate Vehicle Health
Report and to view the reports online.
• Required to activate the
subscription-based SYNC Services and
to personalize your Saved Points and
Favorites.
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. When using SYNC:
•
Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
217
E-Series (TE4) Canada/United States of America, enUSA, First Printing SYNC™

A
A/C
See: Climate Control........................................... 63
About This Manual...........................................5
ABS See: Brakes............................................................. 88
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 88
Accessories....................................................263 Exterior Style....................................................... 263
Interior Style........................................................ 263
Lifestyle................................................................. 263
Peace of Mind..................................................... 263
Accessories See: Replacement Parts
Recommendation............................................ 10
Adjusting the Headlamps..........................147 Vertical Aim Adjustment Procedure
(Aerodynamic Headlamps)...................... 149
Vertical and Horizontal Aim Adjustment (Sealed Beam Headlamps)...................... 148
Adjusting the Steering Wheel....................43
Airbag Disposal...............................................34
Air Conditioning See: Climate Control........................................... 63
Air Filter See: Changing the Engine Air Filter..............155
Appendices....................................................286
Audible Warnings and Indicators.............53 Fail-Safe Cooling Warning Chime.................. 53
Headlamps On Warning Chime...................... 53
Key in Ignition Warning Chime......................... 53
Parking Brake On Warning Chime.................. 53
Shift to Park Warning Chime........................... 54
Audio System...............................................206 General Information......................................... 206
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................208
Audio Unit - Vehicles With: AM/ FM...................................................................207
Automatic Transmission
.............................83
Brake-Shift Interlock........................................... 85
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 86
Understanding the Shift Positions of a 6– Speed Automatic Transmission..........84 Understanding the Shift Positions of the
5– Speed Automatic Transmission..........83
Automatic Transmission Fluid Check
..............................................................141
Automatic Transmission Fluid Filter...........144
Checking Automatic Transmission
Fluid..................................................................... 141
Auxiliary Power Points
..................................70
110 Volt AC Power Point..................................... 70
12 Volt DC Power Point....................................... 70
Locations................................................................. 70
Auxiliary Switches.......................................264
B
Battery See: Changing the 12V Battery...................... 145
Bonnet Lock See: Opening and Closing the Hood...........134
Booster Seats...................................................19 Types of Booster Seats...................................... 20
Brake Fluid Check
.........................................144
Brakes................................................................88 General Information........................................... 88
Breaking-In......................................................110
Bulb Specification Chart............................153
C
California Proposition 65...............................9
Capacities and Specifications - 6.2L..................................................................197
Specifications...................................................... 198
Capacities and Specifications - 6.8L.................................................................201
Specifications..................................................... 202
Capacities and Specifications
.................192
Car Wash See: Cleaning the Exterior................................ 157
Changing a Bulb
.............................................151
Lamp Assembly Condensation...................... 151
Replacing Brake/Tail/Turn/Reverse Lamp Bulbs (Cut-Away Only)............................... 153
Replacing Front Parking Lamp and Direction Indicator Bulbs................................................ 152
Replacing Headlamp Bulbs (Aerodynamic)................................................ 151
Replacing Side Marker Bulbs......................... 152
309
E-Series (TE4) Canada/United States of America, enUSA, First Printing Index

Changing a Fuse............................................132
Fuses........................................................................\
132
Changing a Road Wheel............................187 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 188
Tire Change Procedure..................................... 189
Changing the 12V Battery
..........................145
Dual Batteries...................................................... 146
Reconnecting the Battery............................... 146
Changing the Engine Air Filter.................155
Changing the Wiper Blades
......................147
Checking the Wiper Blades.......................147
Child Restraint and Seatbelt Maintenance..................................................27
Child Restraint Positioning
..........................21
Child Safety.......................................................14 General Information............................................. 14
Cleaning Leather Seats..............................160
Cleaning Products
........................................156
Cleaning the Alloy Wheels.........................161
Cleaning the Engine....................................158
Cleaning the Exterior...................................157 Exterior Chrome Parts....................................... 157
Exterior Plastic Parts.......................................... 157
Stripes or Graphics............................................. 157
Underbody............................................................ 158
Under Hood.......................................................... 158
Cleaning the Instrument Panel and Instrument Cluster Lens.........................160
Cleaning the Interior....................................159
Cleaning the Windows and Wiper Blades
............................................................159
Climate Control..............................................63
Coolant Check See: Engine Coolant Check............................. 137
Crash Sensors and Airbag Indicator........34
Cruise Control
..................................................43
Principle of Operation........................................ 93
Cruise control See: Using Cruise Control................................. 93
Customer Assistance
...................................118
D
Data Recording
..................................................7
Event Data Recording........................................... 8
Service Data Recording......................................... 7
Daytime Running Lamps
............................46 Digital Radio
...................................................210
HD Radio Reception and Station
Troubleshooting.............................................. 211
Direction Indicators
.......................................46
Doors and Locks.............................................38
Driver and Passenger Airbags...................29 Children and Airbags........................................... 33
Passenger Airbag On and Off Switch ..........29
Proper Driver and Front Passenger Seating Adjustment........................................................ 33
Driving Aids
......................................................94
Driving Hints....................................................110
Driving Through Water..................................111
DRL See: Daytime Running Lamps......................... 46
E
Economical Driving.......................................110
Emission Control System...........................80 On-Board Diagnostics (OBD-II)...................... 81
Readiness for Inspection and Maintenance (I/M) Testing...................................................... 81
End User License Agreement.................286 SYNC End User License Agreement
(EULA).............................................................. 286
Engine Block Heater......................................74 Using the Engine Block Heater........................ 74
Engine Coolant Check.................................137 Adding Coolant.................................................... 137
Coolant Change.................................................. 139
Engine Coolant Temperature Management
.................................................. 140
Fail-Safe Cooling................................................ 139
Recycled Coolant................................................ 139
Severe Climates.................................................. 139
Engine Immobilizer See: Passive Anti-Theft System...................... 41
Engine Oil Check
...........................................136
Adding Engine Oil............................................... 136
Engine Oil Dipstick.......................................136
Engine Specifications - 6.2L.....................192 Drivebelt Routing................................................ 192
Engine Specifications - 6.8L
....................192
Drivebelt Routing................................................ 193
Environment......................................................13
Essential Towing Checks...........................102 Before Towing a Trailer..................................... 107
310
E-Series (TE4) Canada/United States of America, enUSA, First Printing Index

I
Ignition Switch.................................................72
In California (U.S. Only)..............................119
Information Displays.....................................55 General Information............................................ 55
Information Messages
.................................60
Brake System........................................................ 60
Fuel........................................................................\
... 60
Maintenance.......................................................... 60
Tire........................................................................\
...... 61
Traction Control..................................................... 61
Trailer........................................................................\
62
Transmission.......................................................... 62
Installing Child Restraints............................15 Child Seats............................................................... 15
Using Lap and Shoulder Belts.......................... 16
Using Tether Straps.............................................. 18
Instrument Cluster........................................49
Instrument Lighting Dimmer.....................46
Interior Mirror...................................................48 Auto-Dimming Mirror......................................... 48
Introduction........................................................5
J
Jump Starting the Vehicle..........................115 Connecting the Jumper Cables...................... 115
Jump Starting........................................................ 116
Preparing Your Vehicle....................................... 115
Removing the Jumper Cables......................... 116
K
Keys and Remote Controls.........................35
L
Lighting Control
..............................................45
Headlamp Flasher............................................... 46
High Beams............................................................ 45
Lighting..............................................................45 General Information............................................ 45
Load Carrying
..................................................95
Load Limit.........................................................95
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 99Vehicle Loading - with and without a
Trailer................................................................... 95
Locking and Unlocking.................................38 Autolock Feature.................................................. 39
Autounlock Feature............................................. 39
Enabling or Disabling Autolock and Autounlock........................................................ 39
Illuminated Entry.................................................. 39
Power Door Locks................................................ 38
Remote Control.................................................... 38
Lug Nuts See: Changing a Road Wheel......................... 187
M
Maintenance..................................................134 General Information.......................................... 134
Manual Climate Control..............................63 Heater Only System............................................ 63
Manual Climate Control.................................... 64
Manual Seats
..................................................68
Manual Lumbar ................................................... 69
Moving the Seat Backward and Forward.............................................................. 68
Recline Adjustment............................................ 68
Message Center See: Information Displays................................. 55
Mirrors See: Windows and Mirrors................................ 47
Mobile Communications Equipment
.......12
Motorcraft Parts - 6.2L...............................193
Motorcraft Parts - 6.8L..............................194
N
Normal Scheduled Maintenance
............271
O
Oil Change Indicator Reset.......................136 Resetting the Oil Life Monitoring
System............................................................... 136
Oil Check See: Engine Oil Check....................................... 136
Opening and Closing the Hood
...............134
Ordering Additional Owner's Literature.......................................................122
Obtaining a French Owner ’s Manual...........123
312
E-Series (TE4) Canada/United States of America, enUSA, First Printing Index

P
Parking Aids......................................................91
Parking Brake..................................................89
Passive Anti-Theft System..........................41
SecuriLock®............................................................ 41
PATS See: Passive Anti-Theft System...................... 41
Perchlorate..........................................................9
Power Door Locks See: Locking and Unlocking............................. 38
Power Seats
.....................................................69
Recline Adjustment............................................ 69
Power Steering Fluid Check.....................144
Power Windows
..............................................47
Accessory Delay.................................................... 47
One-Touch Down................................................. 47
Protecting the Environment
........................13
R
Rear Passenger Climate Controls
............66
Rear View Camera..........................................91 Using the Rear View Camera System...........91
Rear View Camera See: Rear View Camera...................................... 91
Recommended Towing Weights.............101 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 102
Reduced Engine Performance.................110
Refueling............................................................78 Fuel Filler Cap........................................................ 78
Remote Control..............................................35 Car Finder................................................................ 37
Changing the Remote Control Battery........36
Reprogramming the Remote Control...........35
Sounding the Panic Alarm................................ 37
Removing a Headlamp
..............................150
Aerodynamic Headlamps............................... 150
Sealed Beam Headlamps............................... 150
Repairing Minor Paint Damage
................161
Replacement Parts Recommendation........................................10
Collision Repairs.................................................... 10
Scheduled Maintenance and Mechanical Repairs................................................................. 10
Warranty on Replacement Parts.................... 10Replacing a Lost Key or Remote
Control.............................................................37
Reporting Safety Defects (Canada Only)...............................................................123
Reporting Safety Defects (U.S. Only)...............................................................123
Roadside Assistance
....................................113
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 113
Vehicles Sold in Canada: Roadside Assistance Program Coverage................... 114
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 114
Vehicles Sold in the United States: Getting Roadside Assistance..................................... 113
Vehicles Sold in the United States: Using Roadside Assistance..................................... 113
Roadside Emergencies................................113
Running-In See: Breaking-In................................................... 110
Running Out of Fuel.......................................77 Filling a Portable Fuel Container..................... 77
S
Safety Precautions
.........................................75
Satellite Radio................................................212
Satellite Radio Electronic Serial Number
(ESN).................................................................. 213
Satellite Radio Reception Factors................213
SIRIUS® Satellite Radio Service................... 213
Troubleshooting.................................................. 214
Scheduled Maintenance Record............276
Scheduled Maintenance..........................268
Seatbelt Extension.........................................27
Seatbelt Height Adjustment
......................26
Seatbelts...........................................................23 Principle of Operation......................................... 23
Seatbelt Warning Lamp and Indicator Chime..............................................................26
Conditions of operation..................................... 26
Seats...................................................................67
Security...............................................................41
Sitting in the Correct Position
....................67
Snow Chains See: Using Snow Chains.................................. 183
Special Notices
................................................10
New Vehicle Limited Warranty........................ 10
313
E-Series (TE4) Canada/United States of America, enUSA, First Printing Index