2017 FORD C MAX HYBRID flat tire

The Better Business Bureau (BBB) Auto
Line Program (U.S. Only).....................206
Utilizing the Mediation/Arbitration Program (Canada Only).......................207
Getting Assistance Outside the U.S. and Canada........................................................207
Ordering Additional Owner's Literature
....................................................208
Reporting Safety Defects (U.S. Only)............................................................209
Reporting Safety Defects (Canada Only)............................................................209
Fuses
Fuse Specification Chart
.............................211
Changing a Fuse..........................................220
Maintenance
General Information
....................................222
Opening and Closing the Hood..............222
Under Hood Overview - Hybrid Electric Vehicle (HEV)
............................................223
Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV)
.........................225
Engine Oil Dipstick
......................................226
Engine Oil Check..........................................226
Oil Change Indicator Reset.......................227
Engine Coolant Check...............................228
Automatic Transmission Fluid Check............................................................232
Brake Fluid Check
........................................232
Power Steering Fluid Check.....................232
Washer Fluid Check....................................232
Fuel Filter
........................................................233
Changing the 12V Battery
.........................233
Checking the Wiper Blades
......................234
Changing the Wiper Blades
.....................235
Adjusting the Headlamps.........................236
Removing a Headlamp..............................238
Changing a Bulb
...........................................238
Bulb Specification Chart...........................242 Changing the Engine Air Filter................244
Vehicle Care
General Information....................................247
Cleaning Products.......................................247
Cleaning the Exterior..................................247
Waxing.............................................................248
Cleaning the Engine
...................................249
Cleaning the Windows and Wiper Blades..........................................................249
Cleaning the Interior
...................................250
Cleaning the Instrument Panel and Instrument Cluster Lens.........................251
Cleaning Leather Seats
.............................252
Repairing Minor Paint Damage...............252
Cleaning the Wheels
..................................252
Vehicle Storage
.............................................253
Body Styling Kits..........................................254
Wheels and Tires
Tire Sealant and Inflator Kit....................255
Tire Care
...........................................................261
Using Summer Tires
....................................275
Using Snow Chains
.....................................276
Tire Pressure Monitoring System...........276
Technical Specifications..........................280
Capacities and Specific- ations
Engine Specifications................................282
Motorcraft Parts...........................................283
Vehicle Identification Number................284
Vehicle Certification Label
.......................285
Transmission Code Designation
............285
Capacities and Specifications...............286
Audio System
General Information...................................289
Audio Unit - Vehicles With: AM/FM/ CD.................................................................290
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Table of Contents

•
Keep the tires properly inflated and
only use the recommended size.
• Aggressive driving increases the
amount of energy required to move
your vehicle. In general, you can
achieve better fuel economy with mild
to moderate acceleration and
deceleration. Moderate braking is
particularly important since it allows
you to maximize the energy captured
by the regenerative braking system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
• Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to
drive immediately after starting.
PLUG-IN HYBRID VEHICLE
OPERATION
Plug-in Power Mode and Hybrid
Mode
You must plug in your Energi vehicle
regularly for optimal use of the high
voltage battery's extended range
capability. Charging your vehicle adds
electrical energy. This energy is used to
propel the vehicle in plug-in power mode.
Estimated electric range is shown in blue
next to gasoline range at the bottom of the
right information display. You can also
configure MyView to include detailed
vehicle range information. See Gauges
(page 84). The system maximizes the use of
electric-only operation in plug-in power
mode. System conditions may require
engine operation; however, the system
uses plug-in power whenever possible.
When your plug-in power is depleted, the
powertrain system will automatically
switch to hybrid mode. Hybrid mode uses
both the gasoline engine and electric
motor to power your vehicle and maximize
fuel economy.
EV Modes
Your vehicle contains selectable
EV modes through the EV button
located on the center of the
instrument panel, below the climate
controls.
These modes are available when your
vehicle can run under high voltage battery
power. With your vehicle in driving mode,
you can change EV modes with each press
of the EV button. The current mode will be
displayed in the left-hand instrument
cluster screen.
Auto EV This mode provides an
automatic use of high voltage
battery power during the drive,
staying in electric mode when possible and
running the engine when needed. This
mode will be the only one available if the
plug-in power has been depleted.
EV Now This mode provides an electric
only driving experience. The
left-hand information display
changes to a screen displaying your
average miles or kilometers per charge
along with EV specific tools and functions.
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ACTIVE PARK ASSIST (If Equipped)
WARNINGS
You must remain in your vehicle
when the system turns on. At all
times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required. Failure
to take care may result in the loss of
control of your vehicle, serious personal
injury or death. The sensors may not detect objects
in heavy rain or other conditions that
cause interference.
Active park assist does not apply the
brakes under any circumstances.
Note:
The driver is always responsible for
controlling the vehicle, supervising the
system and intervening if required.
Note: The Blind Spot Information System
does not detect traffic alongside or behind
your vehicle during an active park assist
maneuver.
The system detects an available parallel
parking space and automatically steers
the vehicle into the space (hands-free)
while you control the accelerator, gearshift
and brakes. The system visually and
audibly instructs you to park the vehicle.
The system may not correctly operate in
any of the following conditions:
• You use a spare tire or a tire
significantly worn more than the other
tires.
• One or more tires are improperly
inflated.
• You try to park on a tight curve.
• Something passes between the front
bumper and the parking space (for
example, a pedestrian or cyclist). •
The edge of the neighboring parking
vehicle is high off the ground (for
example, a bus, tow truck or flatbed
truck).
• The weather conditions are poor (for
example, heavy rain, snow, fog and so
forth).
Note: Keep the sensors, located on the
bumper or fascia, free from snow, ice and
large accumulations of dirt. Covered sensors
can affect the system's accuracy. Do not
clean the sensors with sharp objects.
Note: The sensors may not detect objects
with surfaces that absorb ultrasonic waves
or cause ultrasonic interference (for
example, motorcycle exhaust, truck air
brakes or horns).
Using Active Park Assist Press the button located on the center
console near the transmission selector or
to the right of the center stack. The touch
screen displays a message and a
corresponding graphic to indicate it's
searching for a parking space. Use the turn
signal to indicate which side of the vehicle
you want the system to search on.
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Troubleshooting the System
The system does not look for a space
The traction control system may be off.
The transmission is in reverse (R). Your vehicle must be moving forward to be able to
detect a parking space. The system does not offer a particular space
The sensors may be covered (for example snow, ice or dirt buildup). Covered sensors
can affect the system's functionality.
There is not enough space for the parking maneuver on the opposite side of the parking
space.
The parking space is farther than 5 ft (1.5 m) away or closer than 16 in (40 cm).
Your vehicle is going faster than
22 mph (35 km/h).
You may have recently disconnected or replaced the battery. After a battery disconnect,
your vehicle must be driven on a straight road at a speed greater than 12 mph (20 km/h)
for up to 30 seconds. The system does not position the vehicle where I want in the space
The vehicle is rolling in the opposite direction of the transmission (for example, rolling
forward when reverse [R] is selected).
An irregular curb along the parking space prevents the system from aligning the vehicle
properly.
Vehicles or objects bordering the space may not be positioned correctly.
The vehicle was pulled too far past the parking space. The system performs best when
you drive the same distance past the parking space.
The tires may not be installed or maintained correctly (for example, tires not inflated
correctly, improper tire size, or tires of different sizes).
A repair or alteration has changed detection capabilities.
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BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During
this time, your vehicle may exhibit some
unusual driving characteristics. The engine
also needs to break in. Avoid hard
accelerations and driving too fast for the
first 1,000 mi (1,600 km). If possible, avoid
carrying heavy loads up steep grades
during the break-in period.
ECONOMICAL DRIVING
Your fuel economy depends on:
• How you drive your vehicle.
• How you maintain your vehicle.
• The conditions you drive your vehicle
in.
You may improve your fuel economy by
keeping these in mind:
• Drive your vehicle at reasonable
speeds. Traveling at
65 mph
(105 km/h) uses about 15% less fuel
than traveling at 75 mph (121 km/h).
• Drive at steady speeds without
stopping.
• Anticipate stops. Slowing down your
vehicle may eliminate the need to stop.
• Keep the tires properly inflated and use
only the recommended size.
• Switch off the heater if you do not need
it. When you have the heater on, keep
it at the lowest blower and
temperature setting necessary to be
comfortable.
• When it is cold outside, park in a sunny
location or a climate-controlled
environment. This may save fuel by
reducing the energy needed to heat the
cabin. •
Switch off the air conditioning if you do
not need it. When you have the air
conditioning on, keep it at the lowest
blower and highest temperature
setting necessary to be comfortable.
• When it is hot or sunny outside, parking
in a shaded or climate-controlled
environment will save fuel by reducing
the energy needed to cool the cabin.
• For Plug-In Hybrid vehicles, use
preconditioning to improve your fuel
economy. See
High Voltage Battery
(page 151).
• Switch off the heated seats if you are
not using them.
• Switch off the defroster when you no
longer need it for visibility.
• For Plug-In Hybrid vehicles, plug in and
recharge the high voltage battery
whenever possible.
• Use ECO Cruise Control, especially in
hilly terrain. See Cruise Control (page
177
).
• Shift into low gear (L) when enhanced
engine braking is needed. Otherwise,
use drive gear (D) shift position.
• Combine errands and minimize
stop-and-go driving. A warmed up
engine works more efficiently. When
running errands, go to the farthest
destination first and then work your
way back home.
• Close the windows for high-speed
driving.
• Use the recommended engine oil. See
Capacities and Specifications (page
282
).
• Perform all regularly scheduled
maintenance. See
Scheduled
Maintenance (page 441).
• Use the coach and brake coach display
to get feedback on your economical
drive style. See Information Displays
(page
92).
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Driving Hints

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
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Cooling System
•
Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling
system leaks and that fluid is at the
recommended level.
12V Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery,
we recommend that you disconnect
the battery cables to maintain battery
charge for quick starting.
Note: It is necessary to reset memory
features if you disconnect the battery
cables.
We recommend the following options for
your plug-in vehicle:
• Leave your vehicle plugged in. The 12V
battery maintains power if left plugged
in. However, this periodically uses
electricity from the household outlet.
• Connect a battery charger to your 12V
battery and leave it on a continuous,
slow charge.
• Disconnect the 12V battery. If your 12V
battery is located in the luggage
compartment, do not fully shut the
luggage compartment after
disconnecting the 12V battery. Only
leave the luggage compartment open
if your vehicle is stored in a locked
location.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure. Miscellaneous
•
Make sure you cover all linkages,
cables, levers and pins under your
vehicle with grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m)
every 15 days to lubricate working parts
and prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt
or grease film build-up on window
surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected
during storage such as mice or squirrel
nests.
• Check the exhaust for any foreign
material that may have collected
during storage.
• Check tire pressures and set tire
inflation per the Tire Label.
• Check brake pedal operation. Drive
your vehicle
15 ft (4.5 m) back and
forth to remove rust build-up.
• Check fluid levels (including coolant
and gas) to make sure there are no
leaks, and fluids are at recommended
levels.
• If you remove the 12-volt battery, clean
the cable ends and inspect.
Contact an authorized dealer if you have
any concerns or issues.
BODY STYLING KITS
The distance between the underside of
your vehicle and the ground is less than
that of other models. Drive with extreme
care to avoid damage to your vehicle.
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TIRE SEALANT AND INFLATOR
KIT
Note:
The temporary mobility kit contains
enough sealant compound in the canister
for one tire repair only. See an authorized
Ford dealer for replacement sealant
canisters.
The kit is located under the front-row
passenger seat. Loosen the Velcro strap
to access the kit.
The kit consists of an air compressor to
reinflate the tire and a canister of sealing
compound that will effectively seal most
punctures caused by nails or similar
objects. This kit provides a temporary tire
repair, allowing you to drive your vehicle
up to 120 mi (200 km) at a maximum
speed of 50 mph (80 km/h) to reach a tire
service location. Air compressor (inside).
A
Selector switch.
B
On and off button.
C
Air pressure gauge.
D
Sealant bottle and canister.
E
Dual purpose hose: air and
repair.
F
Tire valve connector.
G
Accessory power plug.
H
Casing and housing.
I
Bike/raft/sports ball adapters.
J
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Wheels and TiresE175977