2017 FORD C MAX HYBRID battery

GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
the vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Wheels
(page 252). See
Warning Lamps and
Indicators (page 87).
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Move the transmission to park (P),
switch the engine off and apply the parking
brake. Inspect the accelerator pedal for
any interference. If none are found and the
condition persists, have your vehicle towed
to the nearest authorized dealer.
Brake Assist
Brake assist detects when you brake
heavily by measuring the rate at which you
press the brake pedal. It provides
maximum braking efficiency as long as you
press the pedal. Brake assist can reduce
stopping distances in critical situations. Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking. This lamp momentarily
illuminates when you turn the
ignition on. If the light does not
illuminate during start up, remains on or
flashes, the system may be disabled. Have
the system checked by an authorized
dealer. If the anti-lock brake system is
disabled, normal braking is still effective. If the brake warning lamp
illuminates when you release the
parking brake, have the system
checked by an authorized dealer.
Regenerative Braking System
This feature is used to simulate the engine
braking of an internal combustion engine
and assist the standard brake system while
recovering some of the energy of motion
and storing it in the battery to improve the
range of your vehicle. The standard brake
system is designed to fully stop the car if
regenerative braking is not available.
During regenerative braking, the motor is
spun as a generator to create electrical
current. This recharges the battery and
slows the vehicle. In effect, once the
accelerator pedal is released, the motor
changes from an energy user to an energy
producer.
When the accelerator pedal is released or
the brake pedal is applied, the brake
controller automatically detects the
amount of deceleration requested and
optimizes how much of the deceleration
will be produced by regenerative braking.
The remaining portion is generated by
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standard friction braking. When the battery
is almost fully charged, the amount of
regenerative braking is limited to avoid
overcharging, and the requested
deceleration is produced by standard
friction braking alone.
Regenerative braking does not take the
place of the standard friction brakes; it only
assists them. Regenerative braking has
also been designed to interact with the
anti-lock brake system. Regenerative
braking is disabled when the anti-lock
brake system is activated or the battery is
fully charged.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
Note:
When the system is operating, the
brake pedal may pulse and may travel
further. Maintain pressure on the brake
pedal. You may also hear a noise from the
system. This is normal.
The anti-lock braking system will not
eliminate the risks when:
• You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
• You take corners too fast.
• The road surface is poor.
PARKING BRAKE WARNING
Always set the parking brake fully
and make sure you shift the gearshift
lever to park (P). Switch the ignition
off and remove the key whenever you leave
your vehicle. Note:
Do not press the release button while
pulling the lever up.
To apply the parking brake: 1. Press the foot brake pedal firmly.
2. Pull the parking brake lever up to its
fullest extent.
Note: If you park your vehicle on a hill and
facing uphill, shift the gearshift lever to park
(P) and turn the steering wheel away from
the curb.
Note: If you park your vehicle on a hill and
facing downhill, shift the gearshift lever to
park (P) and turn the steering wheel toward
the curb.
To release the parking brake:
1. Press the brake pedal firmly.
2. Pull the lever up slightly.
3. Press the release button and push the lever down.
HILL START ASSIST WARNINGS
The system does not replace the
parking brake. When you leave your
vehicle, always apply the parking
brake and shift the transmission into park
(P) (automatic transmission) or first gear
(1) (manual transmission). You must remain in your vehicle once
you have activated the system.
During all times, you are responsible
for controlling your vehicle,
supervising the system and
intervening, if required. If the engine is revved excessively, or
if a malfunction is detected, the
system will be deactivated.
The system makes it easier to pull away
when your vehicle is on a slope without the
need to use the parking brake.
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Troubleshooting the System
The system does not look for a space
The traction control system may be off.
The transmission is in reverse (R). Your vehicle must be moving forward to be able to
detect a parking space. The system does not offer a particular space
The sensors may be covered (for example snow, ice or dirt buildup). Covered sensors
can affect the system's functionality.
There is not enough space for the parking maneuver on the opposite side of the parking
space.
The parking space is farther than 5 ft (1.5 m) away or closer than 16 in (40 cm).
Your vehicle is going faster than
22 mph (35 km/h).
You may have recently disconnected or replaced the battery. After a battery disconnect,
your vehicle must be driven on a straight road at a speed greater than 12 mph (20 km/h)
for up to 30 seconds. The system does not position the vehicle where I want in the space
The vehicle is rolling in the opposite direction of the transmission (for example, rolling
forward when reverse [R] is selected).
An irregular curb along the parking space prevents the system from aligning the vehicle
properly.
Vehicles or objects bordering the space may not be positioned correctly.
The vehicle was pulled too far past the parking space. The system performs best when
you drive the same distance past the parking space.
The tires may not be installed or maintained correctly (for example, tires not inflated
correctly, improper tire size, or tires of different sizes).
A repair or alteration has changed detection capabilities.
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PRINCIPLE OF OPERATION
Cruise control lets you maintain a set
speed without keeping your foot on the
accelerator pedal. You can use cruise
control when your vehicle speed is greater
than 20 mph (30 km/h).
USING CRUISE CONTROL WARNINGS
Do not use cruise control on winding
roads, in heavy traffic or when the
road surface is slippery. This could
result in loss of vehicle control, serious
injury or death. When you are going downhill, your
vehicle speed may increase above
the set speed. The system will not
apply the brakes. Failure to follow this
warning could result in serious personal
injury or death. Note:
Cruise control will disengage if the
vehicle speed decreases more than 10 mph
(16 km/h) below the set speed while driving
uphill. The cruise controls are on the steering
wheel. Switching Cruise Control On
Press and release
ON. The indicator appears in the
information display.
Note: Using cruise control with ECO Cruise
switched on may change the operation of
the system. This feature saves vehicle
energy by relaxing acceleration compared
to standard cruise control. For example, your
vehicle may temporarily lose speed when
going uphill.
Energi vehicles: ECO Cruise can be turned
on or off through the information display.
See
Information Displays (page 92).
Hybrid vehicles: ECO Cruise is included in
EcoSelect which is turned on or off using
the ECO button on the center console.
For additional information, refer to ECO
Cruise and EcoSelect. See Unique Driving
Characteristics
(page 135).
Note: When you are going downhill while
using cruise control, the battery charging
system and engine work together to help
maintain your set speed. Engine noise may
increase or decrease under these conditions.
Setting the Cruise Speed
1. Drive to desired speed.
2. Press and release
SET+ or SET-.
3. Take your foot off the accelerator pedal.
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Adaptive Learning
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
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BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During
this time, your vehicle may exhibit some
unusual driving characteristics. The engine
also needs to break in. Avoid hard
accelerations and driving too fast for the
first 1,000 mi (1,600 km). If possible, avoid
carrying heavy loads up steep grades
during the break-in period.
ECONOMICAL DRIVING
Your fuel economy depends on:
• How you drive your vehicle.
• How you maintain your vehicle.
• The conditions you drive your vehicle
in.
You may improve your fuel economy by
keeping these in mind:
• Drive your vehicle at reasonable
speeds. Traveling at
65 mph
(105 km/h) uses about 15% less fuel
than traveling at 75 mph (121 km/h).
• Drive at steady speeds without
stopping.
• Anticipate stops. Slowing down your
vehicle may eliminate the need to stop.
• Keep the tires properly inflated and use
only the recommended size.
• Switch off the heater if you do not need
it. When you have the heater on, keep
it at the lowest blower and
temperature setting necessary to be
comfortable.
• When it is cold outside, park in a sunny
location or a climate-controlled
environment. This may save fuel by
reducing the energy needed to heat the
cabin. •
Switch off the air conditioning if you do
not need it. When you have the air
conditioning on, keep it at the lowest
blower and highest temperature
setting necessary to be comfortable.
• When it is hot or sunny outside, parking
in a shaded or climate-controlled
environment will save fuel by reducing
the energy needed to cool the cabin.
• For Plug-In Hybrid vehicles, use
preconditioning to improve your fuel
economy. See
High Voltage Battery
(page 151).
• Switch off the heated seats if you are
not using them.
• Switch off the defroster when you no
longer need it for visibility.
• For Plug-In Hybrid vehicles, plug in and
recharge the high voltage battery
whenever possible.
• Use ECO Cruise Control, especially in
hilly terrain. See Cruise Control (page
177
).
• Shift into low gear (L) when enhanced
engine braking is needed. Otherwise,
use drive gear (D) shift position.
• Combine errands and minimize
stop-and-go driving. A warmed up
engine works more efficiently. When
running errands, go to the farthest
destination first and then work your
way back home.
• Close the windows for high-speed
driving.
• Use the recommended engine oil. See
Capacities and Specifications (page
282
).
• Perform all regularly scheduled
maintenance. See
Scheduled
Maintenance (page 441).
• Use the coach and brake coach display
to get feedback on your economical
drive style. See Information Displays
(page
92).
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
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This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle.
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference.
In Canada, this card is found in the
Warranty Guide in the glove compartment
of your vehicle.
Vehicles Sold in Canada: Roadside
Assistance Program Coverage
The service is available 24 hours a day,
seven days a week.
Canadian roadside coverage and benefits
may differ from the U.S. coverage.
For complete program coverage details
you may contact your dealer, you can call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD WARNING FLASHERS
Note:
If used when the vehicle is not
running, the battery will lose charge. There
may be insufficient power to restart your
vehicle. The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other
motorists.
• Press the button to turn on the hazard
warning function, and the front and
rear direction indicators will flash.
• Press the button again to turn them
off. FUEL SHUTOFF WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious
injury. Ford Motor Company recommends
that the fuel system be inspected by an
authorized dealer after any collision. In the event of a moderate to severe
collision, this vehicle has a fuel pump
shut-off feature that stops the flow of fuel
to the engine. Not every impact will cause
a shut-off.
Should your vehicle shut off after a
collision, you may restart your vehicle.
For vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Check the information display for the
Ready to Drive light as the gasoline
engine may not start, but the electric
motor may be running. If you do not see
the Ready to Drive light, repeat Steps
1 and 2 up to two more times.
For vehicles equipped with a push button
start system:
1. Press the push button start to switch off the ignition.
2. Press the brake pedal and press the push button start to switch on the
ignition.
3. Check the information display for the Ready to Drive light as the gasoline
engine may not start, but the electric
motor may be running. If you do not see
the Ready to Drive light, repeat Steps
1 and 2 up to two more times.
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