Cruise Control.................................................69
Information Display Control
.......................70
Wipers and Washers
Windshield Wipers
..........................................71
Autowipers.........................................................71
Windshield Washers
......................................72
Rear Window Wiper and Washers...........73
Lighting
Lighting Control...............................................74
Autolamps........................................................74
Instrument Lighting Dimmer......................75
Headlamp Exit Delay
.....................................75
Daytime Running Lamps
.............................76
Front Fog Lamps............................................76
Direction Indicators........................................76
Interior Lamps
.................................................76
Ambient Lighting.............................................77
Windows and Mirrors
Power Windows
..............................................78
Global Opening
...............................................79
Exterior Mirrors
................................................79
Interior Mirror....................................................81
Sun Visors
.........................................................82
Sun Shades
......................................................82
Instrument Cluster
Gauges...............................................................84
Warning Lamps and Indicators.................87
Audible Warnings and Indicators..............91
Information Displays
General Information......................................92
Information Messages
.................................101
Climate Control
Automatic Climate Control
......................109 Hints on Controlling the Interior
Climate...........................................................111
Heated Windows and Mirrors
....................112
Cabin Air Filter.................................................113
Remote Start
...................................................113
Seats
Sitting in the Correct Position...................114
Head Restraints..............................................114
Manual Seats..................................................116
Power Seats.....................................................117
Rear Seats........................................................119
Heated Seats
.................................................120
Rear Seat Armrest........................................120
Universal Garage Door Opener
Universal Garage Door Opener.................121
Auxiliary Power Points
Auxiliary Power Points................................126
Storage Compartments
Center Console
..............................................128
Overhead Console
........................................128
Starting and Stopping the Engine
General Information....................................129
Ignition Switch
...............................................129
Keyless Starting
............................................129
Starting a Gasoline Engine.......................130
Engine Block Heater.....................................132
Automatic Engine Shutdown...................133
Unique Driving Character- istics
Hybrid Vehicle Operation...........................135
Plug-In Hybrid Vehicle Operation...........137
EcoSelect........................................................139
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Table of Contents
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Introduction E71340 E71880 E231160 E67017 E161353
Note:
Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
Heated Exterior Mirrors (If Equipped) When you switch the heated rear
window on, the heated exterior
mirrors will automatically turn
on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
CABIN AIR FILTER
The cabin air filter is under the instrument
panel in the passenger footwell area.
The system filters airborne particles such
as dust, spores and pollen in the air
supplied to and recirculated in the interior
of your vehicle.
Make sure you have a cabin air filter
installed at all times. Running the system
without a filter in place could degrade or
damage the system.
Your vehicle cabin air filter gives you and
your passengers the following benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
Change the air filter element at the proper
intervals. For additional cabin air filter information,
or to replace the filter, see an authorized
dealer.
REMOTE START
(If Equipped)
You can switch this feature on or off and
adjust the settings using the information
display.
The system adjusts the interior
temperature depending on your chosen
settings during remote start.
You cannot adjust the climate control
setting during remote start operation.
When you switch the ignition on, the
climate control system will return to the
previous settings. You can now make
adjustments.
You can switch on certain
vehicle-dependent features when needed,
such as:
• Heated seats.
• Cooled seats.
• Heated steering wheel.
• Heated mirrors.
• Heated rear window.
Automatic Settings
In hot weather, the system is set to
72°F
(22°C). The cooled seats are set to high
(if available, and selected to AUTO in the
information display).
In moderate weather, the system either
heats or cools (based on previous
settings). The rear defroster, heated
mirrors and heated or cooled seats do not
automatically turn on.
In cold weather, the system is set to
72°F
(22°C). The heated seats are set to high
(if available, and selected to AUTO in the
information display). The heated rear
window and heated mirrors automatically
turn on.
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MOTORCRAFT PARTS
2.0L ATK iVCT engine
Component
FA-1911
Air filter element
FL-910-S
Oil filter
BXT-67R
Low-Voltage Battery
SP-530
Spark plugs
FP70
Cabin air filter
WW-29 (driver side)
Windshield wiper blade
WW-25 (passenger side)
WW-12
Rear wiper blade
We recommend Motorcraft replacement parts available at your Ford dealer or at
fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor
Company ’s specifications and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the
appropriate intervals.
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Capacities and Specifications
Less Cost to Properly Maintain Your
Vehicle
Ford Protect Extended Service Plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
Extended Service Plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect Extended
Service Plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
Extended Service Plan. Ford Protect
Extended Service Plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect Extended
Service Plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect Extended
Service Plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect Extended Service Plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect Extended
Service Plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect Extended Service Plan that
is right for you.
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Ford Protect
At every oil change interval as indicated by the information display.
1, 2
Inspect engine cooling system and motor/electronics cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed two years or 20000 miles (32000 kilometers) between service intervals.
2 Perform multi-point inspection (recommended).
3 Reset the Intelligent Oil-Life Monitor system after engine oil and filter changes. See
Engine Oil Check (page 226). Other maintenance items
*
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant and motor/electronics coolant. **
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km)
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
* Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
** Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the
message appearing in the information
display prompting you to change your oil.
•
Example 1: The message comes on at
28,750 mi (46,270 km)
. Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at
25,000 mi (40,000 km).
Perform the engine air filter
replacement. Extensive idling or low-speed driving for long distances
Change engine oil and filter every 12 months or 10,000 mi
(16,000 km) unless otherwise indicated by the information
display. Perform services listed in the Normal Scheduled
Maintenance chart. *
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Replace spark plugs.
Every
60,000 mi
(96,000 km)
* Reset the oil-life monitor after each engine oil and filter change. See
Oil Change
Indicator Reset (page 227). Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Change engine oil and filter. *
Every 5,000 mi (8,000 km)
Perform multi-point inspection.
* Reset the oil-life monitor after each engine oil and filter change. See
Oil Change
Indicator Reset (page 227).
Exceptions
There are several exceptions to the Normal
Schedule:
California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service. Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 3,100 mi (5,000 km).
If the available API SM or SN oils are not
available, then the oil change interval is
1,900 mi (3,000 km)
.
Engine Air Filter and Cabin Air Filter
Replacement
The life of the engine air filter and cabin air
filter is dependent on exposure to dusty
and dirty conditions. Vehicles operated in
these conditions require frequent
inspection and replacement of the engine
air filter and cabin air filter.
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