•
Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage. •
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Vehicle Care
CAPACITIES AND SPECIFICATIONS
Capacities
WARNING
The air conditioning refrigerant system contains refrigerant under high pressure.
Only qualified personnel should service the air conditioning refrigerant system.
Opening the air conditioning refrigerant system can cause personal injury.
Capacity
Item
4.5 qt (4.3 L)
Engine oil
8.2 qt (7.8 L)
Engine coolant
8.8 qt (8.3 L)
Engine coolant (Energi vehicles)
1.1 qt (1 L)
Inverter system controller coolant
Between MIN and MAX on brake fluidreservoir
Brake fluid
4.8 qt (4.5 L)
Automatic transmission fluid*
Fill as required
Windshield washer fluid
14 gal (53 L)
Fuel tank
1.63 lb (0.74 kg)
A/C Refrigerant
5.2 fl oz (153.8 ml)
A/C Refrigerant Compressor Oil
*Approximate dry fill capacity. Actual amount may vary during fluid changes.
Specifications
Materials Specification
Name
WSS-M2C947-A
Motor oil:
Motorcraft® SAE 0W-20 Synthetic Blend Motor Oil
XO-0W20-QSP
WSS-M97B44-D2
Engine coolant (U.S.):
Motorcraft® Orange Prediluted Antifreeze/Coolant
VC-3DIL-B
WSS-M97B44-D2
Engine coolant (Canada):
Motorcraft® Orange Prediluted Antifreeze/Coolant
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Capacities and Specifications
Specification
Name
CVC-3DIL-B WSS-M6C65-A2
Brake fluid:
Motorcraft® DOT 4 Low Viscosity (LV) High Performance
Motor Vehicle Brake Fluid
PM-20
WSS-M2C938-A
Automatic transmission fluid (U.S.):
MERCON LV
Motorcraft® MERCON LV Automatic Transmission Fluid
XT-10-QLVC
WSS-M2C938-A
Automatic transmission fluid (Canada):
MERCON LV
Motorcraft® MERCON LV Automatic Transmission Fluid
CXT-10-LV12
WSS-M14P19-A
Windshield washer fluid (U.S.):
Motorcraft® Premium Windshield Wash Concentrate
with Bitterant
ZC-32-B2
WSS-M14P19-A
Windshield washer fluid (Canada):
Motorcraft® Premium Quality Windshield Washer Fluid
CXC-37-(A, B, D, F)
WSH-M17B19-A
A/C refrigerant (U.S.):
Motorcraft® R-134a Refrigerant
YN-19
WSH-M17B19-A
A/C refrigerant (Canada):
Motorcraft® R-134a Refrigerant
CYN-16-R
—
A/C refrigerant compressor oil:
Motorcraft® Electric A/C Compressor Oil
YN-32
ESB-M1C93-B
Multi-purpose grease:
Motorcraft® Multi-Purpose Grease Spray
XL-5
--
Lock cylinders (U.S.):
Penetrating and Lock Lubricant
XL-1
--
Lock cylinders (Canada):
Penetrating Fluid
CXC-51-A
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Capacities and Specifications
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Check Every 12 Months (C-MAX Energi
Plug-in Hybrid Only)
Inspect the engine oil filter for signs of
damage such as rust, paint blistering,
scratches or dents. If any of these
conditions are present, replace the filter.
See Normal Scheduled Maintenance
(page 445). Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires for wear and proper pressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Receiving Calls....................................................
378
Smartphone Connectivity.............................. 379
Text Messaging................................................... 379
Plug-In Hybrid Vehicle Operation...........137 ECO Cruise............................................................ 138
EV Modes............................................................... 137
Fuel Freshness..................................................... 139
Low Engine Use................................................... 139
Plug-in Power Mode and Hybrid Mode................................................................... 137
Post-Crash Alert System..........................203
Power Door Locks See: Locking and Unlocking.............................. 57
Power Liftgate
.................................................62
Hands-Free Feature............................................ 64
Obstacle Detection............................................. 64
Opening and Closing the Liftgate.................. 62
Setting the Liftgate Open Height................... 63
Stopping the Liftgate Movement................... 63
Power Seats.....................................................117 Power Lumbar...................................................... 119
Power Steering Fluid Check.....................232
Power Windows
..............................................78
Accessory Delay.................................................... 79
Bounce-Back......................................................... 78
One-Touch Down................................................. 78
One-Touch Up....................................................... 78
Window Lock......................................................... 78
Protecting the Environment........................15
R
Rear Parking Aid
...........................................168
Rear Seat Armrest........................................120
Rear Seats
........................................................119
Folding the Seatback ........................................ 119
Unfolding the Seatback.................................... 119
Rear Under Floor Storage.........................186
Rear View Camera........................................174 Using the Rear View Camera System..........174
Rear View Camera See: Rear View Camera.................................... 174
Rear Window Wiper and Washers
...........73
Rear Window Washer......................................... 73
Rear Window Wiper............................................. 73
Refueling..........................................................145 Easy Fuel ™ Capless System.......................... 145Remote Control...............................................47
Car Finder................................................................ 49
Integrated Keyhead Transmitters .................. 47
Intelligent Access Key........................................ 48
Remote Start (If Equipped)............................. 50
Replacing the Battery......................................... 48
Sounding a Panic Alarm.................................... 50
Remote Start
...................................................113
Automatic Settings............................................. 113
Removing a Headlamp..............................238
Repairing Minor Paint Damage...............252
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control..............................................................51
Reporting Safety Defects (Canada Only).............................................................209
Reporting Safety Defects (U.S. Only).............................................................209
Roadside Assistance
...................................197
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 197
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................198
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 198
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 197
Vehicles Sold in the United States: Using Roadside Assistance.................................... 197
Roadside Emergencies...............................197
Running-In See: Breaking-In.................................................. 194
Running Out of Fuel....................................144 Adding Fuel From a Portable Fuel
Container.......................................................... 144
Filling a Portable Fuel Container.................. 144
S
Safety Canopy ™
............................................43
Safety Precautions.......................................142
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Index
Using the Information Display
Controls............................................................. 165
Using Voice Recognition...........................308 Audio Voice Commands................................. 359
Initiating a Voice Session............................... 308
Mobile App Voice Commands...................... 362
Navigation Voice Commands........................ 361
Phone Voice Commands............................... 360
SiriusXM Traffic and Travel Link Voice Commands..................................................... 363
System Interaction and Feedback.............309
Voice Settings Commands............................ 363
Utilizing the Mediation/Arbitration Program (Canada Only).........................207
V
Vehicle Care
...................................................247
General Information.......................................... 247
Vehicle Certification Label
.......................285
Vehicle Identification Number................284
Vehicle Storage
.............................................253
12V Battery........................................................... 254
Body........................................................................\
253
Brakes.................................................................... 254
Cooling System.................................................. 254
Engine..................................................................... 253
Fuel System......................................................... 253
General.................................................................. 253
Miscellaneous..................................................... 254
Removing Vehicle From Storage.................254
Tires........................................................................\
254
Ventilation See: Climate Control......................................... 109
VIN See: Vehicle Identification Number............284
Voice Control...................................................69
W
Warning Lamps and Indicators.................87 Anti-Lock Braking System................................ 88
Battery..................................................................... 88
Blind Spot Monitor.............................................. 88
Brake System........................................................ 88
Cruise Control....................................................... 88
Direction Indicator............................................... 88
Door Ajar................................................................. 88EcoSelect................................................................
88
Engine and Motor Coolant Temperature..................................................... 88
Engine Oil................................................................ 89
EV Later................................................................... 89
EV Now.................................................................... 89
Fasten Seatbelt.................................................... 89
Front Airbag........................................................... 89
Front Fog Lamps.................................................. 89
Grade Assist........................................................... 89
High Beam.............................................................. 89
Liftgate Ajar............................................................ 89
Low Battery............................................................ 89
Low Fuel Level...................................................... 89
Low Tire Pressure Warning.............................. 89
Parking Lamps...................................................... 90
Powertrain Fault................................................... 90
Ready to Drive....................................................... 90
Service Engine Soon........................................... 90
Stability Control................................................... 90
Stability Control Off............................................. 91
Stop Safely.............................................................. 91
Vehicle Plugged in................................................. 91
Washer Fluid Check....................................232
Washers See: Cleaning the Exterior............................... 247
See: Wipers and Washers................................... 71
Waxing.............................................................248
Wheels and Tires
.........................................255
Technical Specifications................................ 280
Windows and Mirrors
....................................78
Windshield Washers......................................72
Windshield Wipers..........................................71
Intermittent Wipe.................................................. 71
Speed Dependent Wipers.................................. 71
Wiper Blades See: Checking the Wiper Blades.................. 234
Wipers and Washers......................................71
494
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Index