2017 FORD C MAX HYBRID airbag

Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation.......................................12
Special Notices................................................12
Mobile Communications Equipment.....................................................13
Export Unique Options..................................13
Environment
Protecting the Environment........................15
At a Glance
Instrument Panel Overview........................16
Child Safety
General Information
.......................................18
Installing Child Restraints
............................19
Booster Seats..................................................25
Child Restraint Positioning
..........................27
Child Safety Locks.........................................28
Seatbelts
Principle of Operation
..................................30
Fastening the Seatbelts
................................31
Seatbelt Height Adjustment
......................33
Seatbelt Warning Lamp and Indicator Chime
.............................................................33
Seatbelt Reminder
........................................34
Child Restraint and Seatbelt Maintenance................................................36
Seatbelt Extension........................................36
Personal Safety System ™
Personal Safety System ™
..........................37Supplementary Restraints
System
Principle of Operation..................................38
Driver and Passenger Airbags...................39
Front Passenger Sensing System............40
Side Airbags.....................................................42
Driver Knee Airbag.........................................43
Safety Canopy ™
............................................43
Crash Sensors and Airbag Indicator.......45
Airbag Disposal
..............................................46
Keys and Remote Controls
General Information on Radio Frequencies..................................................47
Remote Control
...............................................47
Replacing a Lost Key or Remote Control............................................................51
MyKey ™
Principle of Operation
...................................52
Creating a MyKey............................................53
Clearing All MyKeys.......................................53
Checking MyKey System Status...............55
Using MyKey With Remote Start Systems.........................................................55
MyKey Troubleshooting...............................55
Doors and Locks
Locking and Unlocking.................................57
Manual Liftgate................................................61
Power Liftgate
.................................................62
Security
Passive Anti-Theft System........................66
Anti-Theft Alarm
............................................67
Steering Wheel
Adjusting the Steering Wheel...................68
Audio Control..................................................68
Voice Control...................................................69
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Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
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Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
data only as long as necessary to perform
these functions or to comply with law. We
may provide information where required
in response to official requests to law
enforcement or other government
authorities or third parties acting with
lawful authority or court order, and such
information may be used in legal
proceedings. For U.S. only (if equipped), if
you choose to use connected apps and
services, such as SYNC Vehicle Health
Report or MyFord Mobile App, you consent
that certain diagnostic information may
also be accessed electronically by Ford
Motor Company and Ford authorized
service facilities, and that the diagnostic
information may be used to provide
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services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries. See SYNC™ (page 306).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road obstacle;
this data will assist in understanding
how a vehicle ’s systems performed.
The event data recorder is designed to
record data related to vehicle dynamics
and safety systems for a short period
of time, typically 30 seconds or less.
The event data recorder in this vehicle
is designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
• How fast the vehicle was traveling;
and
• Where the driver was positioning
the steering wheel. This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note:
Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
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Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 306).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions. See
SYNC™
(page 306). CALIFORNIA PROPOSITION 65 WARNINGS
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the
State of California to cause cancer and
reproductive harm. Batteries also contain
other chemicals known to the State of
California to cause cancer. Wash your
hands after handling. PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
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We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to the Account Manager, go to
www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
see the Warranty Manual that is provided
to you along with your Owner ’s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. Never place front seat mounted
rear-facing child or infant seats in
front of an active passenger airbag. 12
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Use a child safety seat (sometimes called
an infant carrier, convertible seat, or
toddler seat) for infants, toddlers, or
children weighing 40 lb (18 kg) or less
(generally age four or younger).
Using Lap and Shoulder Belts WARNINGS
Airbags can kill or injure a child in a
child restraint. Never place a
rear-facing child restraint in front of
an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
seat is installed all the way back. Airbags can kill or injure a child in a
child restraint. Properly restrain
children 12 and under in the rear seat
whenever possible. Depending on where you secure a
child restraint, and depending on the
child restraint design, you may block
access to certain seatbelt buckle
assemblies and LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, make sure
occupants only use seating positions
where they are able to be properly
restrained. When installing a child safety seat with
combination lap and shoulder belts:
•
Use the correct seatbelt buckle for that
seating position.
• Insert the belt tongue into the proper
buckle until you hear a snap and feel it
latch. Make sure the tongue is securely
fastened in the buckle.
• Keep the buckle release button
pointing up and away from the safety
seat, with the tongue between the child
restraint and the release button, to
prevent accidental unbuckling. •
Place the vehicle seat upon which the
child restraint will be installed in the
upright position.
• Put the seatbelt in the automatic
locking mode. See Step 5. This vehicle
does not require the use of a locking
clip.
Perform the following steps when
installing the child restraint with
combination lap and shoulder belts:
Note: Although the child restraint
illustrated is a forward facing child restraint,
the steps are the same for installing a rear
facing child restraint. 1. Position the child safety seat in a seat
with a combination lap and shoulder
belt. 20
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If the booster seat slides on the vehicle
seat upon which it is being used, placing a
rubberized mesh sold as shelf or carpet
liner under the booster seat may improve
this condition. Do not introduce any item
thicker than this under the booster seat.
Check with the booster seat
manufacturer's instructions.
CHILD RESTRAINT
POSITIONING
WARNINGS
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the vehicle seat
upon which the child seat is installed all
the way back. When possible, all children
age 12 and under should be properly
restrained in a rear seating position. If all
children cannot be seated and restrained
properly in a rear seating position, properly
restrain the largest child in the front seat. Always carefully follow the
instructions and warnings provided
by the manufacturer of any child
restraint to determine if the restraint device
is appropriate for your child's size, height,
weight, or age. Follow the child restraint
manufacturer's instructions and warnings WARNINGS
provided for installation and use in
conjunction with the instructions and
warnings provided by your vehicle
manufacturer. A safety seat that is
improperly installed or utilized, is
inappropriate for your child's height, age,
or weight or does not properly fit the child
may increase the risk of serious injury or
death. Never let a passenger hold a child on
his or her lap while your vehicle is
moving. The passenger cannot
protect the child from injury in a crash,
which may result in serious injury or death. Never use pillows, books, or towels
to boost a child. They can slide
around and increase the likelihood
of injury or death in a crash. Always restrain an unoccupied child
seat or booster seat. These objects
may become projectiles in a crash or
sudden stop, which may increase the risk
of serious injury. Never place, or allow a child to place,
the shoulder belt under a child's arm
or behind the back because it
reduces the protection for the upper part
of the body and may increase the risk of
injury or death in a crash.
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