The Better Business Bureau (BBB) Auto
Line Program (U.S. Only).....................206
Utilizing the Mediation/Arbitration Program (Canada Only).......................207
Getting Assistance Outside the U.S. and Canada........................................................207
Ordering Additional Owner's Literature
....................................................208
Reporting Safety Defects (U.S. Only)............................................................209
Reporting Safety Defects (Canada Only)............................................................209
Fuses
Fuse Specification Chart
.............................211
Changing a Fuse..........................................220
Maintenance
General Information
....................................222
Opening and Closing the Hood..............222
Under Hood Overview - Hybrid Electric Vehicle (HEV)
............................................223
Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV)
.........................225
Engine Oil Dipstick
......................................226
Engine Oil Check..........................................226
Oil Change Indicator Reset.......................227
Engine Coolant Check...............................228
Automatic Transmission Fluid Check............................................................232
Brake Fluid Check
........................................232
Power Steering Fluid Check.....................232
Washer Fluid Check....................................232
Fuel Filter
........................................................233
Changing the 12V Battery
.........................233
Checking the Wiper Blades
......................234
Changing the Wiper Blades
.....................235
Adjusting the Headlamps.........................236
Removing a Headlamp..............................238
Changing a Bulb
...........................................238
Bulb Specification Chart...........................242 Changing the Engine Air Filter................244
Vehicle Care
General Information....................................247
Cleaning Products.......................................247
Cleaning the Exterior..................................247
Waxing.............................................................248
Cleaning the Engine
...................................249
Cleaning the Windows and Wiper Blades..........................................................249
Cleaning the Interior
...................................250
Cleaning the Instrument Panel and Instrument Cluster Lens.........................251
Cleaning Leather Seats
.............................252
Repairing Minor Paint Damage...............252
Cleaning the Wheels
..................................252
Vehicle Storage
.............................................253
Body Styling Kits..........................................254
Wheels and Tires
Tire Sealant and Inflator Kit....................255
Tire Care
...........................................................261
Using Summer Tires
....................................275
Using Snow Chains
.....................................276
Tire Pressure Monitoring System...........276
Technical Specifications..........................280
Capacities and Specific- ations
Engine Specifications................................282
Motorcraft Parts...........................................283
Vehicle Identification Number................284
Vehicle Certification Label
.......................285
Transmission Code Designation
............285
Capacities and Specifications...............286
Audio System
General Information...................................289
Audio Unit - Vehicles With: AM/FM/ CD.................................................................290
4
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Table of Contents
BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During
this time, your vehicle may exhibit some
unusual driving characteristics. The engine
also needs to break in. Avoid hard
accelerations and driving too fast for the
first 1,000 mi (1,600 km). If possible, avoid
carrying heavy loads up steep grades
during the break-in period.
ECONOMICAL DRIVING
Your fuel economy depends on:
• How you drive your vehicle.
• How you maintain your vehicle.
• The conditions you drive your vehicle
in.
You may improve your fuel economy by
keeping these in mind:
• Drive your vehicle at reasonable
speeds. Traveling at
65 mph
(105 km/h) uses about 15% less fuel
than traveling at 75 mph (121 km/h).
• Drive at steady speeds without
stopping.
• Anticipate stops. Slowing down your
vehicle may eliminate the need to stop.
• Keep the tires properly inflated and use
only the recommended size.
• Switch off the heater if you do not need
it. When you have the heater on, keep
it at the lowest blower and
temperature setting necessary to be
comfortable.
• When it is cold outside, park in a sunny
location or a climate-controlled
environment. This may save fuel by
reducing the energy needed to heat the
cabin. •
Switch off the air conditioning if you do
not need it. When you have the air
conditioning on, keep it at the lowest
blower and highest temperature
setting necessary to be comfortable.
• When it is hot or sunny outside, parking
in a shaded or climate-controlled
environment will save fuel by reducing
the energy needed to cool the cabin.
• For Plug-In Hybrid vehicles, use
preconditioning to improve your fuel
economy. See
High Voltage Battery
(page 151).
• Switch off the heated seats if you are
not using them.
• Switch off the defroster when you no
longer need it for visibility.
• For Plug-In Hybrid vehicles, plug in and
recharge the high voltage battery
whenever possible.
• Use ECO Cruise Control, especially in
hilly terrain. See Cruise Control (page
177
).
• Shift into low gear (L) when enhanced
engine braking is needed. Otherwise,
use drive gear (D) shift position.
• Combine errands and minimize
stop-and-go driving. A warmed up
engine works more efficiently. When
running errands, go to the farthest
destination first and then work your
way back home.
• Close the windows for high-speed
driving.
• Use the recommended engine oil. See
Capacities and Specifications (page
282
).
• Perform all regularly scheduled
maintenance. See
Scheduled
Maintenance (page 441).
• Use the coach and brake coach display
to get feedback on your economical
drive style. See Information Displays
(page
92).
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Driving Hints
Brake fluid reservoir cap. See Brake Fluid Check (page 232).
F
Power distribution box. See
Fuses (page 211).
G
Inverter system controller coolant reservoir cap.
H
Windshield washer fluid reservoir cap. See
Washer Fluid Check (page 232).
I
ENGINE OIL DIPSTICK MINA
MAX
B
ENGINE OIL CHECK
Check the level before starting the engine
and make sure that the level is between
the MIN and the MAX marks.
1. Make sure that your vehicle is on level ground.
2. Switch the engine off and wait 10 minutes for the oil to drain into the oil
pan.
3. Remove the dipstick and wipe it with a clean, lint-free cloth. Replace the
dipstick and remove it again to check
the oil level.
If the oil level is at the minimum mark, add
oil immediately. Adding Engine Oil
Note:
Do not remove the filler cap when
the engine is running.
Note: Do not add oil further than the MAX
mark. Oil levels above the MAX mark may
cause engine damage. Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Council (ILSAC), comprised of
U.S. and Japanese automobile
manufacturers.
1. Remove the filler cap.
2. Add engine oil that meets the Ford
specifications. See
Capacities and
Specifications (page 282).
3. Wipe off any spilled oil.
4. Replace the filler cap. Turn it until you feel a strong resistance.
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E169062 E142732
ENGINE SPECIFICATIONS
2.0L ATK iVCT Engine
Engine
122
Cubic inches
Minimum 87 octane
Required fuel
1-3-4-2
Firing order
Coil on plug (COP)
Ignition system
12.3:1
Compression ratio
0.051 in. ± 0.002 in. (1.3 mm ± 0.05 mm)
Spark plug gap
282
C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Capacities and Specifications
MOTORCRAFT PARTS
2.0L ATK iVCT engine
Component
FA-1911
Air filter element
FL-910-S
Oil filter
BXT-67R
Low-Voltage Battery
SP-530
Spark plugs
FP70
Cabin air filter
WW-29 (driver side)
Windshield wiper blade
WW-25 (passenger side)
WW-12
Rear wiper blade
We recommend Motorcraft replacement parts available at your Ford dealer or at
fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor
Company ’s specifications and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the
appropriate intervals.
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Capacities and Specifications
CAPACITIES AND SPECIFICATIONS
Capacities
WARNING
The air conditioning refrigerant system contains refrigerant under high pressure.
Only qualified personnel should service the air conditioning refrigerant system.
Opening the air conditioning refrigerant system can cause personal injury.
Capacity
Item
4.5 qt (4.3 L)
Engine oil
8.2 qt (7.8 L)
Engine coolant
8.8 qt (8.3 L)
Engine coolant (Energi vehicles)
1.1 qt (1 L)
Inverter system controller coolant
Between MIN and MAX on brake fluidreservoir
Brake fluid
4.8 qt (4.5 L)
Automatic transmission fluid*
Fill as required
Windshield washer fluid
14 gal (53 L)
Fuel tank
1.63 lb (0.74 kg)
A/C Refrigerant
5.2 fl oz (153.8 ml)
A/C Refrigerant Compressor Oil
*Approximate dry fill capacity. Actual amount may vary during fluid changes.
Specifications
Materials Specification
Name
WSS-M2C947-A
Motor oil:
Motorcraft® SAE 0W-20 Synthetic Blend Motor Oil
XO-0W20-QSP
WSS-M97B44-D2
Engine coolant (U.S.):
Motorcraft® Orange Prediluted Antifreeze/Coolant
VC-3DIL-B
WSS-M97B44-D2
Engine coolant (Canada):
Motorcraft® Orange Prediluted Antifreeze/Coolant
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Capacities and Specifications
Specification
Name
CVC-3DIL-B WSS-M6C65-A2
Brake fluid:
Motorcraft® DOT 4 Low Viscosity (LV) High Performance
Motor Vehicle Brake Fluid
PM-20
WSS-M2C938-A
Automatic transmission fluid (U.S.):
MERCON LV
Motorcraft® MERCON LV Automatic Transmission Fluid
XT-10-QLVC
WSS-M2C938-A
Automatic transmission fluid (Canada):
MERCON LV
Motorcraft® MERCON LV Automatic Transmission Fluid
CXT-10-LV12
WSS-M14P19-A
Windshield washer fluid (U.S.):
Motorcraft® Premium Windshield Wash Concentrate
with Bitterant
ZC-32-B2
WSS-M14P19-A
Windshield washer fluid (Canada):
Motorcraft® Premium Quality Windshield Washer Fluid
CXC-37-(A, B, D, F)
WSH-M17B19-A
A/C refrigerant (U.S.):
Motorcraft® R-134a Refrigerant
YN-19
WSH-M17B19-A
A/C refrigerant (Canada):
Motorcraft® R-134a Refrigerant
CYN-16-R
—
A/C refrigerant compressor oil:
Motorcraft® Electric A/C Compressor Oil
YN-32
ESB-M1C93-B
Multi-purpose grease:
Motorcraft® Multi-Purpose Grease Spray
XL-5
--
Lock cylinders (U.S.):
Penetrating and Lock Lubricant
XL-1
--
Lock cylinders (Canada):
Penetrating Fluid
CXC-51-A
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C-MAX Energi / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing Capacities and Specifications
If you use oil and fluids that do not meet
the defined specification and viscosity
grade, this may lead to:
•
Component damage which is not
covered by the vehicle warranty.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced engine performance.
• Reduced fuel economy.
• Degraded brake performance.
We recommend Motorcraft motor oil for
your vehicle. If Motorcraft oil is not
available, use motor oils of the
recommended viscosity grade that meet
API SN requirements and display the API
Certification Mark for gasoline engines. Do
not use oil labeled with API SN service
category unless the label also displays the
API certification mark. An oil that displays this symbol conforms
to current engine, emission system and
fuel economy performance standards of
the International Lubricants Specification
Advisory Council (ILSAC).
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by your vehicle warranty. Note:
Ford recommends using DOT 4 Low
Viscosity (LV) High Performance Brake Fluid
or equivalent meeting WSS-M6C65-A2. Use
of any fluid other than the recommended
fluid may cause degraded brake
performance and not meet the Ford
performance standards. Keep brake fluid
clean and dry. Contamination with dirt,
water, petroleum products or other
materials may result in brake system
damage and possible failure.
Note: Automatic transmissions that require
MERCON LV transmission fluid should only
use MERCON LV transmission fluid. The use
of any other fluid may cause transmission
damage.
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