2017 FORD C MAX ENERGI USB

Audio Unit - Vehicles With: Premium AM/FM/CD.........................................................293
Audio Unit - Vehicles With: Sony AM/FM/CD..................................................................294
Audio Unit - Vehicles With: AM/FM/CD/Satellite Radio..........................................298
Digital Radio.................................................300
Satellite Radio..............................................303
USB Port.........................................................305
Media Hub......................................................305
SYNC™
General Information...................................306
Using Voice Recognition...........................308
Using SYNC™ With Your Phone.............310
SYNC™ Applications and Services.......322
Using SYNC™ With Your MediaPlayer............................................................327
SYNC™ Troubleshooting.........................336
SYNC™ 3
General Information...................................344
Home Screen.................................................357
Using Voice Recognition...........................358
Entertainment..............................................365
Phone...............................................................375
Navigation......................................................380
Electric Vehicle Information....................389
Apps.................................................................409
Settings............................................................412
SYNC™ 3 Troubleshooting......................425
Accessories
Accessories....................................................437
Ford Protect
Ford Protect..................................................439
Scheduled Maintenance
General Maintenance Information........441
Normal Scheduled Maintenance..........445
Special Operating Conditions ScheduledMaintenance.............................................447
Scheduled Maintenance Record...........449
Appendices
End User License Agreement.................459
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Table of Contents

CENTER CONSOLE
Stow items in the cup holder carefully asitems may become loose during hardbraking, acceleration or crashes, includinghot drinks which may spill.
Available console features include:
Cup holder.A
Storage compartment withauxiliary power point, USB portand media hub.
B
Auxiliary power point.C
OVERHEAD CONSOLE
Press near the rear edge of the door toopen it.
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Storage CompartmentsAB
CE142433 E131605

4.Open the hood. Support the hood withthe strut.
Closing the Hood
1.Remove the hood strut from the catchand secure it correctly after use.
2. Lower the hood and allow it to dropunder its own weight for the last 8-12in (20-30 cm).
Note:Make sure that the hood is correctlyclosed.
UNDER HOOD OVERVIEW -
HYBRID ELECTRIC VEHICLE
(HEV)
WARNING
The inverter system controllercontains various high-voltagecomponents that can cause seriousbodily harm or death. The inverter systemcontroller is not serviceable and shouldnever be touched, probed, or tamperedwith.
Note:Do not attempt to service any of thehigh-voltage components or wiring. Foreasier identification, the high-voltage wiringinsulation is color coated orange.
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ActionConditionMessage
Contact SIRIUS at 1-888-539-7474 to resolvesubscription issues.
Your satellite service is nolonger available.Questions? Call
1-888-539-7474
Use the channel guide toturn off the Lock or Skipfunction on that station.
All the channels in theselected category are eitherskipped or locked.
None found
Check Channel Guide
No action required.SIRIUS has updated thechannels available for yourvehicle.
Subscription Updated
USB PORT (If Equipped)
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
The USB port allows you to plug in mediaplaying devices, memory sticks and chargedevices (if supported). See your SYNCinformation.
MEDIA HUB (If Equipped)
You can locate the media hub inside thecenter console or on the instrument panel.
See your SYNC information.
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Audio SystemE205592 E211463

GENERAL INFORMATION
SYNC is an in-vehicle communicationssystem that works with yourBluetooth-enabled cellular phone andportable media player. This allows you to:
•Make and receive calls.
•Access and play music from yourportable music player.
•Use 911 Assist and applications, suchas Spotify and Glympse, via SYNCAppLink.*
•Access phonebook contacts and musicusing voice commands.
•Stream music from your connectedphone.
•Text message.
•Use the advanced voice recognitionsystem.
•Charge your USB device (if your devicesupports this).*These features are not available in allmarkets and may require activation.Available AppLink enabled apps vary bymarket.
Make sure that you review your device'smanual before using it with SYNC.
Support
The SYNC support team is available tohelp you with any questions you cannotanswer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
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SYNC™E198355

Voice Command
3[text] (messages | message)
help
___ is a dynamic listing that should be thename of a contact in your phonebook. Forexample you could say "Call Home".1 See Dial table below.2 These commands are only valid while ina phone call.3 See the text message table below.
Dial Commands
Press the voice button and when promptedsay any of the following commands:
Voice Commands
411 (four-one-one), 911 (nine-one-one)
700 (seven hundred)
800 (eight hundred)
900 (nine hundred)
Clear (deletes all entered digits)
Delete (deletes last set of digits entered)
Number <0-9>
Plus
Pound (#)
Star (*)
Note:To exit dial mode, press and hold thephone button or press any button on theaudio system.
To access text messages say:
Voice Command
[text] (messages | message)
Then say any of the following:
(listen to | read) ([text] message)
forward (text | [text] message)
reply to (text | [text] message)
call [sender]
Phonebook Hints
To hear how the SYNC system speaks aname browse phonebook, select a contactand press:
Menu Item
Hear it
Changing Devices Using VoiceCommands
Using SYNC, you can easily access multiplephones, ipods, or USB devices. to switchdevices say:
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SYNC™

Voice Command
You can state the name ofthe desired device, such as“My iPhone”,“My Galaxy”or“My iPod”. SYNC mayask you to confirm the typeof device (Phone, USB, orBluetooth Audio).
(connect |device) ___
Making Calls
Press the voice button. Whenprompted, say:
Voice Command
call [[a] name]
SYNC prompts you to saythe numbers that you wishto dial. After you say thenumbers, the systemconfirms it. You can thensay:
dial [[a]number]
When the system has stated thenumber, you say any of the following:
Voice Command
This initiates the call.(dial | send)
This erases the spokendigits.(delete |correct)
To end the call, press the end call button
on the steering wheel or select the end calloption in the audio display.
Receiving Calls
Accepting calls
When receiving a call, you can answer thecall by pressing the accept call button onthe steering wheel or use the screen.
To use the screen to accept a callselect:
Menu Item
Accept
Rejecting Calls
When receiving a call, you can reject thecall by pressing the reject call button onthe steering wheel or use the screen.
To use the screen to reject a call select:
Menu Item
Reject
Ignore the call by doing nothing.
Phone Options during an ActiveCall
During an active call, you have more menufeatures that become available, such asputting a call on hold or joining calls.
To access this menu, choose one of theoptions available at the bottom of theaudio display or select More to choosefrom the following options:
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Scroll to select from the following options:
Description and actionDisplay
Check or uncheck this option to switch the system'sBluetooth interface off or on. Select this option, and thenpress the OK button to change the option's status.
Bluetooth on
Return to the factory default settings without erasing yourindexed information (such as phonebook, call history, textmessages and paired devices). Select this option andconfirm when prompted in the audio display.
Set defaults
Completely erase all information stored in the system(such as phonebook, call history, text messages and paireddevices) and return to factory default settings.
Master reset
Install downloaded applications or software updates.Select this option and confirm when prompted in the audiodisplay. There must be a valid SYNC application or updateavailable on the USB drive in order to finish an installationsuccessfully.
Install on SYNC
Display the system's version numbers as well as its serialnumber. Press the OK button to select.System info
The voice settings submenu contains various options. SeeUsing Voice Recognition (page 308).Voice settings
Browse the actual menu structure of the connected USBdevice. Press the OK button and use the up and downarrow buttons to scroll through the folders and files. Usethe left or right arrow buttons to enter or leave a folder.You can select media content for playback from this menu.
Browse USB
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SYNC™